What an unrelenting establishment. Last time I was here they gave me the complete wrong order, which I was allergic too, and now they said they can't give me a refund because it was over 7 days ago! What disgusting staff. I wouldn't even walk on the same side of the street as this place. There's also a stench of garbage and spoiled eggs trailing out the front door. BEWARE. Update*** Finally got my correct order after they made me pay again. I can't believe how much time I wasted over this bagel. It tastes like they made it in Alabama. If you're from New York, you can compare this to the worst dollar slice slice in the city. It's terrible. Thinking about the service again I think I might throw up. Hope this is useful. read more

My favorite bagel spot in NYC! Love this location a lot more than the one on 23rd and 8th. Service is quick and the staff is friendly. The kalamata olive cream cheese here is to die for and the bagels are always spot on! A bagel with flavored cream cheese will run you $4.63 which is to par with most Manhattan prices. read more

Great food and service. I highly recommend for bagels, soups, etc Delivery was efficient

First time I went here I was so happy. Vegan options like tofu cream cheese, eggless salad, etc? Awesome! Counter culture coffee? Double awesome! First time I got my standard order - an everything bagel with tofu cream cheese. It was so good! Next time I was in this area of town I knew I would be in a rush but really wanted that vegan nosh so I checked and lo and behold you could order online via their website to pickup. I selected what seemed like a good idea in my head- pumpernickel with the eggless tofu salad. Picking up, I waited by everyone else for awhile at the pick up end of the bar but they still needed me to sign my credit card slip so my order was waiting by the cash register instead. So I waited awhile for nothing but eventually they got me set up with my order. I didn't love the eggless salad, maybe because I have been vegan so long I probably forgot what egg salad is or it was but i just didn't love it. Next time I will go back to my old fave of tofutti vegan cream cheese style and Everything bagel and be happy happy! read more

If you're looking to get frustrated and have a bad experience please come here. How about a cashier who gives you the eye roll and makes fun of you for not standing in the right place to order. Followed by a long wait for your bagel which isn't made right. when i asked for the capers that we paid for we were told we have to show our receipt. After doing so we are told that it isn't on there when as plain as day it is (see pic) below. Just a bad vibe and fish with big bones??!!! ugh. read more

Murray's Bagels - receipt from restaurant - Bagels Near Me - New York, New York

This place has the worst service and attention to detail. The same order will never be executed in the same way. And if there's a problem with your order, no one will help you. read more

Good bagel place, but if I don't ask for onions don't put them on the bagel. It turns out "veggie cream cheese" is not dairy free but regular cream cheese with chunks of veggies. Won't make that mistake again. read more

Tried this bagel shop along Avenue of the Americas near West 4th street. I tried the everything bagel toasted with cream cheese- the basic one i guess wanted to try their tofu cream cheese though. The place is busy but the staff are fast and efficient. If you love bagels, sandwiches, then stop by this place. There's a few seating area though. read more

Shit customer service! After standing in line today for ten minutes it was my turn to order. I took a few extra seconds to look back up at the offerings- GUY BEHIND THE COUNTER- "Come own buddy, let's hurry up...". (After waiting in line for ten minutes! I was shocked. No generosity. No patience.) ME-How F*#king rude. F*#k you buddy. I walked out and will never give this business my time or money ever again. read more

The bagels here are amazing and they have all the works. I ordered the Sarcastic Sol on an everything bagel and it has Eastern nova scotia salmon, homemade whitefish salad, lettuce, tomato and onions. Absolutely delicious. The only flaw was on the staff-i asked specifically for my bagel to be toasted and it even says so on the receipt. As I got into my car on my way to work, I opened my bag and realized that it was not toasted. I also ordered a medium size coffee and it tasted off and my stomach was hurting afterwards. This breakfast was not cheap either- cost me about $20- the bagel was worth it and I do like this place but they need to improve on their service and coffee. read more

Murray's Bagels came highly recommended by a friend. I finally got up there and was able to try it out one chilly Sunday in February. It is a little intimidating ordering in the line, as I had some questions about what was on the bagels, but I got through that and ordered exactly what I wanted. A little over five minutes later, my order was ready. I got the gravlax and added onion, tomato, and capers to it on an everything bagel. It was absolutely delicious. I was a little nervous trying lox, but figured if I was going to do it, I would do it there. The fish had a great taste, the bagel was incredible and even the onions were finely chopped and the perfect touch to complete the sandwich. Inside, there isn't a ton of room, but there are about a dozen or so small tables, suitable for 2 people. I was lucky enough to get one right before my order was ready and able to eat sitting at a table. I ate quickly and felt slightly rushed out by the next guests as I wasn't done chewing the last bite and they were asking if we were done yet. Not a big deal, just fast pace and pretty much exactly what you expect when you think busy New York breakfast place. read more

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Guys,please work on getting simple orders correct. I ordered a sandwich on whole-wheat bread, repeated it at least 3x only to get home to find out I was given a whole-wheat bagel. It's not that hard, get it together guys. This was one sandwich and still incorrect. read more

I haven't had a bagel in YEARS. I grew up in Queens and bagels were a staple of my diet. So, I decided to splurge last week when I was just an avenue away from these famous bagels. I ordered a sesame bagel with light cream cheese and tomato. Kept it simple. The bagel is huge and they are generous with the schmear. Tomato was ripe and good. I think that I should have had the bagel toasted...it really didn't have much flavor. It was also kind of hard and somewhat chewy. But - it was one of the coldest days of the year and I'll chalk it up to the short walk back to the office in sub zero temperatures. My colleague had a bagel with whitefish, lox, tomato...hold the onions. He loved it. Cost him almost $15 by the time he got a bag of pretzels on the side. Mine was around $8 - I also had a bag of pretzels and an iced green tea. Murray's was busy - by the time I was checking out, the line tripled in length from when I walked in. The service is rushed and harried - just like any other NYC deli. I'll give it a try again...and see if I can get a warm bagel. Makes all the difference. read more

I used to love this place. Now, you walk in, order a sandwich and it is literally never right. The quality of the actual bagels are good... that's why I keep going back. But the sandwiches are NOT made to your specifications & not made with love. Why take our order of you are going to made your own version of what we actually order?? My advice- unwrap/ check your sandwich before leaving the place. read more

Might be the most overrated bagel in New York. They burned my bagel so badly that I couldn't even eat it. I don't understand why people like this place so much. #TeamPickABagel4life Foles' rib injury less serious than initially thought and will play in the playoff game next weekend. Geaux Birds read more

Murray's Bagels - Bagels Near Me - New York, New York

Murray's Bagels was about 2 blocks from my hotel in Greenwich Village so I stopped in on a Tuesday morning. I ordered an onion bagel with scallion cream cheese and a small hot tea. The tea was blisteringly hot and there must have been 1/2 a pound of cream cheese on the bagel. I removed some of it. The bagel was absolutely delicious though. Crisp outside, chewy inside, blistered skin, everything you want in a giant NY bagel. I thought $7.75 was a little crazy for a bagel and tea but I'm not used to NY prices. Great bagels!!! read more

Murray's Bagels - Onion with Scallion Cream Cheese - Bagels Near Me - New York, New York

Ah, when you forget why you stopped going somewhere, go again after a few years, and are immediately reminded why you stopped going. People working are unpleasant. They screw up the most basic order. It takes FOREVER for your order to come out. Why? The workers are in back shooting the breeze. They call out your number now (no idea how recent that is since it's been a minute since I've been here for reasons I'm now reminded of) but... don't immediately give you your order. It's just outrageous for a bagel place to be so slow and inept. Hopefully in writing this I will remember never to return. Especially since the bagels are nothing to write home about. read more

Good bagel but not worth the long line. Don't bother ordering ahead, continuously waiting in line 30+ minutes every single time we order ahead. Operational nightmare and they cannot seem to figure it out!!!!! read more

The wait time at Murray's is excruciating. I'm not exaggerating when I say that you'll wait 30- 45 mins for your bagel. This is regardless of whether you order in the store or online, and regardless of the time of day. If the app tells you "your order is ready!", guess what -- it's not. It is nowhere near ready. In fact, no one behind the counter has even seen your order yet. It is clear that there is no established process back there -- no management or leadership of any kind to foster efficiency. Sometimes you'll look behind the counter and you won't see anyone preparing any bagels at all, while a dozen people are waiting in the store. The workers have no defined roles and no method to work through a sequence of orders. It's not really their fault... this is a management issue! [Message to the owner -- major opportunity for improvement here!!] read more

Wasn't anything too spectacular.. just your average bagel shop. Came here around 10:30am and the line wasn't too long. Waited about 5-10 mins to order. The service itself was okay, they weren't overly warm but weren't so cold either. Probably the gloom from the winter weather. Got the tuna salad on a toasted pumpernickel bagel with tomato. It tasted okay, but for $8 I was expecting a lot better. Each additional topping (e.g tomato) is 50¢ extra. And to get it scooped i think they charge an extra 20¢? Not entirely sure but that's what it looked like on the menu.. see "flatties" read more

Murray's Bagels - Pumpernickel bagel with tuna salad and tomato -$8.11 - Bagels Near Me - New York, New York

The bagels are good, but unless you like waiting 47 minutes for one breakfast sandwich with an unresponsive management team, I recommend avoiding. Don't use their advertised online ordering system, it's a joke, and doesn't include the discount it says comes with it. read more

What an embarrassment that you can get bagels this bad in NYC under the good name of Murrays (see: cheese). Once upon a time these were good bagels. Now, presumably under new ownership, the bagels are a mile high, texture's all wrong and they sell stale, yesterday's bagels. Fits right in with the decline of NYC. read more

Ever-time I come here and stand in line and speak with someone at the counter the order is incorrect. Either they forget the avocado on the sandwich, or they don't listen to a request to have items on the side. Maybe they are too focused with getting people in and out. Or their cashier just is focused on punching in the order. Whatever the reason if you want something specialized...best to order thru a delivery service or triple check the order with the cashier. Just order three bagels and all orders are WRONG! Update: excellent customer service. Five stars for customer service, one star for the ability to comprehend a basic bagel order. read more

Listen, Murrays obviously makes great bagels. Their toasting process is absolutely embarassing for a bagel shop of this quality. Even if you get double / extra toasted, the thing is barely toasted. If you get regular toasted, they would be better off rubbing the bagel on a hockey rink than putting it in the toaster. This can and should be fixed. Come on murrays! read more

One of the best bagels in NYC. Very chewy and dense. LOVED their homemade cream cheese selections. Each and every one of them are good and delicious. Texture was very gooey yet soft. Breakfast special is really economical! Had lox bagel, breakfast special (bagel+cream cheese and coffee) and total was $17.8 (including tax and tip) Will definitely visit again read more

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Murray's is a good standby when you gotta get something to eat it's a place you can turn to. The staff are very friendly. The bagels are ok-good, not great. For a place with such hype one would expect more. & the coffee is no no no. They do have a nice cold drink selection. What is needed is more staff. I've waited over 20 minutes for a single 1 topping not toasted bagel. C'mon Murray's, hire some more folks. read more

Not worth the wait! The staff has not figured out how to serve bagels in an efficient way. This is was third and final time waiting over 20 Minutes for one bagel with cream cheese. read more

Horrible place. Go here if you want to hear the staff yelling at costumers and wait 1 hour for a bagel that tastes like any other NYC bagel. I waited patiently for my bagel and realized after waiting 10 turns after mine that my order was totally forgotten. It was only a raising bagel with cream cheese. I asked the attendant if they had my order and not once did he apologize for making me wait. WORST SERVICE EVER!!! read more

Greeted the cashier with a Good morning & I received a look of disgust. This wasn't with just me. It was with customers before me & after me. I asked for an everything bagel, scooped & toasted,cream cheese, Lox, tomato & unions He lifelessly asked what kind of bagel & basically asked for each item I stated clearly the first time. At the end of the bagel order he repeated it back to me, I had to remind him to scoop & toast again. Eventually got the order and it wasn't toasted on the inside. Maybe someone held it under their armpit for 30 seconds. No onions or tomatoes. The most standard order on earth. This is the 3rd time at this location & the guy with me said it was the second time he's gotten this cashier. Same attitude at all times. I would have paid 25$ for a quality bagel & Lox. Apparently 17$ gets you a lifeless human with a terrible attitude. I will not be coming here anymore. Unfortunately this is what happens when management doesn't do their job. Additional note : at the bottom of the receipt it states there is a surcharge & it won't be distributed to service/staff As a business owner myself, I know to treat employees properly & value their performance. read more

Do not ever order fog pick up here. I waited an hour to get 2 bagels sandwiches for pick. Absolutely worst. There are plenty of other places around that are just as good. read more

Took 2 hours for a breakfast bagel and it was cold, not well run and not that good. Also way too expensive

If there is a guy named Murray who owns this place I have a message for him ----- HEY MURRAY, AS A RESTAURANT OWNER, YOU'RE A DISGRACE!!! I went to Murray's Bagels for the first time today and ordered their "homemade turkey" on a plain bagel with lettuce and mustard. The price $11.00. I was expecting my bagel sandwich to be stuffed with turkey! Instead my sandwich had more lettuce than turkey, AND THAT'S NOT AN EXAGGERATION! The turkey consisted of VERY VERY THIN torn up pieces of turkey that was maybe an equivalent of two small VERY THIN slices of turkey! Their plain bagel is less than $2.00. So I paid $11.00 for a plain bagel and maybe two SMALL THIN slices of turkey!!! It's amazing that restaurant owners pull this kind of stuff in the age of the internet and sites like yelp. Not too bright! 1 read more

Bagels are pretty good but often the toasted bagels are simply burnt. What keeps me from going more regularly though is the horrible attitude of the staff. I know that food service is rough - especially in New York, but at least offer a smile or a "thank you." read more

Terrible service -- the people who work there are rude and I've never been able to get out in under 20 minutes even when it's empty -- and bagels are just okay. read more

Was starving. Got The Rivington. Took an hour or two, but I finished it. Can't wait to do it again. Heaven in bagel/fish form. read more

Murray's Bagels - Bagels Near Me - New York, New York

I've ordered here twice and both times I ended up having to remind them what my order was and then wait for them to get it. The bagel was burnt last time I'm listening to them fuck up delivery orders. Save yourself the morning stress & visit the bodegas in between 13 & 14th read more

This place is always busy and for the life of me I can't see why. The bagels are mediocre to say the Least the potato pancakes ha that's a joke!!! I ordered them not only were they bland as ever they were cold!!! After waiting like 15 minutes for them!! Now let's talk about the customer service, you know I've been places and the food was lousy but the customer service was impeccable hence I will return just for the service!! Murray's bagels the food was lousy and so was the customer service!!! I will NEVER RETURN EXCEPT TO GET MY REFUND IF IT IS NOT ON REFUNDED TO MY CARD. I ordered a chai latte and literally waited 20 minutes which is unacceptable!! If you are looking for good bagels and exceptional customer service, go down the street to BAGEL PUB!!! Wayyyy better!!! Murray bagels suck!!! Boooooo read more

I ate that darn bagel two hours ago and the onion is still omnipresent in my mouth. Kinda unappealing at this point and I'm perplexed to know if that means the onion was very good or very processed (bad). Slightly snarky service behind the counter from bagel puller to spreader to checkout man, did not prevent me from taking in the cute charm of the business, with the lighting & tin roof and such. Everything bagel lightly toasted with scallion cream cheese did not disappoint and the typically low amount if schmeared cream cheese was untypically fair, not generous, but definately fair. Many other spreads were available, all of which I've either seen or tried elsewhere, same goes for the bagel options so tgere was no Wow factor there. However, I was salivating upon reading tge smoked fish options, there must have heen fifteen different spreads. I know exactly what my return order shall be, bring on The Large Whitefish.!! read more

It pains me to write this bad review because I've been a weekly customer for over two years at this location. Pre-Covid and in 2020, everything about this place was 5 stars. Since the beginning of 2021 however, the pickup/delivery service has absolutely taken a nose-dive. I'm not sure what it is as employees are working non-stop during peak times. Orders are announced in bunches, the only problem is a majority of the orders called are not for customers who are actually there to pick up (most likely because the called customers have had enough and left without their orders). This causes a complete sh*tshow of upset delivery drivers/customers and very stressed, overworked employees. Today I ordered for pick up thru Seamless (BIG mistake). We waited over an hour for our order and never got an order time estimate despite asking employees multiple times. We ended up just leaving without our order. My tip for anyone who wants a bagel from this Murray's location: be prepared to wait a very, very long time or go there and order in person. read more

These are solid bagels, but nothing special. They tasted exactly the same as my local bagel shop in Reno, Nevada. If you're expecting these bagels to be any tastier because they're in New York, you'll be disappointed. But if you want a yummy, wholesome and fresh bagel sandwich, this is the place for you! I ordered the RIVINGTON STREET with no cream cheese on a bialy and an EVERYTHING BAGEL with cream cheese on the side. The Rivington Street was packed to the brim with delicious fresh sable and lox. The bialy was tasty as well; it had the consistency of an English muffin and had more flavor than the bagel. This sandwich was extremely satisfying. The Everything Bagel was okay, but certainly nothing special. The one flaw was that it had big air pockets in its dough. Other than that, it was just a bagel that was a tad tough and chewy for my tastes. Overall, their fish is very fresh and they have an extensive menu, but if you're looking for life-changing bagels, look elsewhere. read more

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