Amazing facial and massage. Staff is very friendly. Love the rooms and ambiance. Highly recommend…read moreAshley for massages - she's outstanding.

Loved it all 3 times I went. So relaxing, extra comfy tables, amazing therapist each time I went,…read moreclean, relaxing. Bonus to have a bite to eat at kid cashew after.

I've done a sports massage twice here and a few Swedish massages. All of them have been superb. The…read morewater fall white noise lighting and the warm tables are awesome! Could fall asleep on them. The workers are good at finding tension spots, and checking in with you on pressure.

I just had the most amazing massage and facial I've ever had in my life. Shannon gave me the most…read morerelaxing , thorough, massage. Every time she moved to another body part I thought THAT was my favorite part of the service. The facial provided by Shannon was, *chef's kiss*. Not to mention how sweet Stephanie was at the front desk! I've never had a spa experience go that well from beginning to end. I will most definitely be coming back. Thank you all for an amazing experience for my anniversary!

Saw new therapist Bliss. AND YOU SHOULD TOO! After a trip via airplane, I had shoulder and neck…read moretightness from the cramped conditions (you know what i mean!) Bliss immediately found the sweet spots (you know, those crunchy ones!) and relieved the tension. Highly rec'd!

I had a massage with Jessica and she was amazing. She worked the areas that needed extra attention…read moreand helped ease the tightness. This massage was the most relaxing one I have ever had. The studio was so cute and welcoming. I highly recommend Jessica and will be back very soon. Bonus, the price for one hour is so reasonable.

Overall, my mom and I did not have a relaxing experience at the Ballantyne Spa after years of…read morelooking forward to trying it (hence the robust review). The events leading up to our appointments caused more stress than zen, and the experience itself was mediocre at best. For Christmas this year, I purchased my mom a massage service and myself one at the same time to go together. She doesn't get to relax often, and I knew she wouldn't want to go alone. I found 2 appointments at the same time when I was in town, booked, received confirmation, all is good. I gave her the gift & she was excited, even getting us matching PJs to wear in the day of. We continued to receive confirmation emails and appointment reminders. The day before our appointments (which were at 8 AM, arrive at 7:30, which was also confusing because they spa said they open at 8?), we received a call at 11 AM that there was a glitch on their end, and they could not accommodate us as there were no other appointments at the same time that entire week. I called back, left a message explaining the situation and asked if there is anything we could do, and waited. 2 PM rolls around and we have heard nothing, and finally I have my mom try and call since my calls were not being answered. They answer and said the manager was working on a solution and would call back, but likely would not be able to find someone. 4 PM rolls around and we have not heard back. At the same time, we were receiving confirmations of our original appointments, forms to fill out, etc. Finally, that evening they let us know they would be able to accommodate us for our original appointments, which felt great after everything. We asked if there was anything they could do for the hassle and the manager offered 15% off our services. We went to fill out the forms so the next day would be hassle-free and, of course, none of the 8 links they sent us throughout the day worked. After the difficult and last minute issues, we were ready for a relaxing time. The next day, upon check in, we were asked to pay the full amount with no mention of a discount or apology for the difficulties we experienced. She told us to come back after our services to talk to the manager. We made the most of the rest of our time, but overall had issues with the spa itself, outside of booking issues, that led to a two-star review: - The spa promotes they are 'technology free,' even declaring outside of the waiting/relaxation room door that cell phones are prohibited, yet every single person in the wait room was on their phone (at least 10-15 people). We put our phones away prior to entering to follow the policy/enjoy a tech-free zone at a spa, and it was not relaxing walking into a room of everyone glued to their screen. Might as well not promote this if you do not enforce it. - The waiting/relaxation room is supposed to be a quiet place to relax with beverages and snacks pre or post service, but most the snacks were empty, the water for the tea was cold, and the constant shuffling of people coming in and out for their appointments was disturbing. The room was packed. - Half the clients were given a beverage post-service, and half were not it seemed. One client was told she could not get served champagne before 10 AM, yet multiple people were sipping on a glass. I had to spend about 10 minutes tracking someone down to even receive mine that comes with the service - They promote the pool as part of the spa, but when we went to go to the indoor pool it was filled with screaming kids so we opted out of that amenity. I understand its apart of the hotel, but then it shouldn't be promoted as a 'resort-style pool' with 'therapeutic whirlpools' as a spa amenity. - The locker room attendant was very difficult to find, with multiple clients walking around confused looking for assistance and talking to each other to get around. The tour at the beginning was not good/the attendant seemed confused. I probably would have given this a one star on the standards of how a 'luxury' spa should be, however both the massage services were good, and they did end up being able to accommodate us in the end. The whole experience, however, was disorganized, stressful, and not at all what we were expecting. Being a spa that requires their customers to give a 24-hour cancellation notice, it was disappointing that they were unable to do the same for their clients. The appointments were booked weeks prior where the glitch should have been caught. Overall, the booking experience put us off on the wrong foot, and the spa experience itself didn't make up for it. Definitely a bummer! TLDR: Stressful booking experience with hardly any accountability or regard from the spa, promotes to be tech-free and is not, feels like an in and out service vs. luxury spa experience, lack of staff/multiple confused guests, relaxation room not up to par and very busy, noisy pool with kids even though promoted as a spa amenity

My friend and I visited the Spa at Ballantyne on a Friday evening for massages. Overall, we had a…read moregood experience. The staff were kind and helpful and both the spa and waiting areas were tidy. This spa boasts a lot of amenities (indoor and outdoor pool, sauna, steam room, etc) that are able to be used during your visit. Our massages were later in the evening (6 pm) so a lot of snacks and beverages were already put away for the day once we finished our massages. It's always a treat to visit this spa when I'm in Charlotte and this visit was no different!

Had my first experience recently doing a facial, and was very pleased with how it went. The person…read moreat the front desk (Aranza) was very kind and helpful. Also, the person in charge of doing my facial, was also really polite. She was very insightful explaining everything in detail and providing recommendations for my skincare. If you're searching for a place with a friendly and professional staff, with quality products and excellent results, look no further. Le Petit Spa is the place to be! I fully recommend it!

Priti is absolutely amazing. From the moment you walk in the door, you can take a deep breath --…read morebecause you're in good hands, literally. She assesses your skin, recommends a treatment based on what she sees (or her machine sees -- very cool) and you will leave feeling a million times better, with knowledge on what to do next. I literally had someone ask if I get Botox once and when I said no, she demanded to know my esthetician because my skin was glowing AFTER tennis 10/10, thank you Priti!

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

I got a Groupon for a 1-hour massage. Alison was easy to reach (she actually returns phone calls!)…read more She also is great about communicating via texts. I was able to schedule for my appointment on July 4th. Location is easy to find in a small business park, not far off Independence Blvd. She shares the office space with other independent therapists; her room is no different from any other massage rooms I have been to - overall it was comfortable, dark and efficient. A few things I thought were positive about Alison: 1. She gave me a full hour! Not an hour but minus the changing in and out of clothes time. 2. She spent a good amount of time on my glute, a body part that is often forgotten during massage. 3. She spent time on head, feet & hands Overall I was very happy with the quality of her service. I know sometimes Groupon deals turn out to be "not-so-good" deals and I'm glad this is not the case.

Alison is excellent and truly great at what she does! I frequently get massages and she was one of…read morethe best experiences I have had in a long time!