Food was good, wings are super good Server Hector B & Manager were on top of it Food arrived fast, ambiance was mellow and calm. read more

Dalila provided excellent service. She was both professional and attentive. I truly appreciated her dedication and care!

I have been going with my family to Norm's for the last 20 years on and off. In the past it used to be very good. Lately i had a lot of problems with their reward system it's a terrible system and they cancel your points when you are getting close to get your free meal. I noticed when you get around 65 points is when all of sudden your points disappear!!!!!I have complained a couple of times I think this is done in purpose because when you get to 100 points they have to give you a free meal. They conveniently forget you spend over $100 to get there . I used to go to norm's four times a week spending $32 each time which amounts to $130 approximately a week which adds up to $500 a month which adds to around $6,000.... a year. Norm's has lost my business I finally got tired of they ripping people off with their reward system!! I was accused of having two emails and I explained to this Hernandez person in charge that I had canceled my first original email for the reward system because they kept on canceling my points , I just l desctivated the first one and opened a new account but, that was not enough for them they still dishonestly canceled all my points... Do not fall in the trap off norms rewards points it's a trap!!! Once you get close to getting a free meal all of sudden the app erases your points !!!!! I was told by a waiter in the Costa Mesa restaurant that I am not the only client complaining about the reward system points they do that to everybody.... how dishonest !! The food is good for the most part,cooks are good most of the time when your steaks are not overly cooked and burned and the hash browns are not floating in greace. Their prices are okay compared to other competitive restaurants out there. The location was definitely very convenient for me I have taken many friends to that restaurant and gave them a lot of business!! Unfortunately the restaurant is falling apart because it's very old and they don't keep it up and lately it's always empty .The restrooms are disgusting and smell terrible!!!! They keep on sending us requests to give feedback and for years you complain about the same problems and nothing changes.... Last time I was there I spent $33 on a salmon dish special that unfortunately had so much salt that I could not eat it. When I brought it up to the new managers attention that looks better than the previous ones but it's not more professional ,she said Norm's does not use SALT in their food they just use spices.....ok... therefore my salmon could not be too salty ..... I stopped going to this place,I will not be going to Norm's anymore there are many similar restaurants with great seniors discounts in the same neighborhood in Costa Mesa. They need to start hiring people that know how to manage the app and the restaurant but at least now they hire people that speak English they have had seven managers in the last 6 months terrible management in all ways.... I will miss my waiter Stevan that always tried to make it up for the lack of professionalism of management. read more

Classic style American family dinner. Laid back style and friendly staff, you can even see some of the regular who already considered "friends" either the staff here. Meal was good and fulfilling, and worth the price. read more

Great service!!! This was an amazing experience. Rocky who was our server always made sure that we were good. He gave our coffee to go and was amazing. Ask for him next time you go read more

I went to Norms today and had an amazing experience thanks to our server, Hector. The service was excellent he was friendly, attentive, and made sure we were taken care of the whole time. Our food came out really fast and everything was great. Hector definitely made the visit better. I'll be coming back again! read more

Rocky took care of me and I had the best diner experience ever! Amazing service and food came fast. I will definitely be back! Food was excellent! read more

Enjoyed our lunch here with Judee! She was so sweet and attentive, great experience for my wife's first trip to Norm's!

An older restaurant on a well travelled corner; shows the wear of all those customers and it just adds to its character. Very clean, well staffed, the service was top notch and super speedy. Went for nostalgia with a patty melt and chocolate shake. Delicious! It was quick, fun and worth the visit for the Diner vibe. read more

NORMS Restaurant - Chocolate Milkshake - American Near Me - Costa Mesa, California

Javier went above and beyond. FOOD,SERVICE ,everything was great customer service was fast and correct

Judee has been serving me breakfast, lunch and dinner for so many years, that I thought it's about time that I share my opinion. I have been a server for 18 years, ( in my younger days). She is more than efficient. Her sweet personality shines throughout Norms. She anticipates the needs of all of her customers. To be perfectly honest, Judee is the only reason I eat at Norms. If there is anything else I could say, is that you have an awesome restaurant if she works there!! Pamela Lafferman read more

I dined at Norms this morning and i had the pleasure of having Rocky ad a server, he is a great server at Norms. He is always very friendly, respectful, and attentive. He makes sure customers feel welcome and checks in to see if everything is okay. His service is fast and he always has a good attitude. Because of him, the experience at Norms is even better. Definitely a great server! read more

Food is great and the size of serving is just enough. Are server Rocky and Eddie is good. The ambiance is comfortable and relaxing. Highly recommend read more

On 08/02/2025 I visited this Norms in Costa Mesa, CA. for dinner. On this occasion I was not pleased with the service or the food. The chicken in my salad was definitely very hard. The server at first did not believe it until the cook confirmed it was dry. It got replaced but it took a very long time. My family members were all done with there meal when she returned. Also it was a "challenge" at all time to get more coffee. When we arrived, there were only 3 tables occupied. Why dosen't the cook check the "quality" of the food before? And perphaps serviers should not have more tables that they can handle. read more

I found a hair in my food service was the worse they did not even apologize. Waitress did not even care about all the issues we have.

Food was great! Rocky, was the best. Made sure my partner and I were well served and did have us waiting! Will definitely be back.

Went here for Christmas breakfast with my dad. Food was quick and delicious. Our server, Rocky was outstanding!!!

The food was delicious and fresh. Our server Jose Gomez was very attentive. Stopped by several times to see if we needed anything.

The food was hot and fresh and Judee was super attentive!! Love the vibes and location! Judee truly made the experience even better!!

Had breakfast at norms with my family and we were greeted and served my Hector. He was awesome. He was quick, efficient, nice, outgoing, and made our experience a great time. Definitely recommend to have for your server! Will definitely be back! read more

Do NOT ever even try to play the Ziosk games they charge 2.99 and do not give warning!!!!!

Judee always provides wonderful service and accommodates all our parties needs. She's welcoming and helpful. Food comes out quickly and is always great. read more

Outstanding service every time. Our waiter always goes above and beyond to make sure our experience feels like a true 5-star restaurant. Attentive, friendly, professional, and charismatic. He makes my son laugh all the time. Thank you Hector V. read more

Eddie Z. is probably the best server I've ever had. He's excellent and although it was a solid year at least since I've been here, he always spots me right away and greets me with a smile every time! I don't think I would enjoy coming to Norms if it wasn't for people like Eddie who make my breakfast experience delightful. read more

Came in and got sat right away very quick and attentive. Had 3 people rush to get me sat and I'd say the place was 3/4 full so even busy they had priorities right. Rocky was my server, came by and got me coffee and water then took my order. I already knew what I wanted so I asked to place an order before he walked away. He was great with keeping my cup full as well as checking me out. Burn and turn baby! Overall time in and out I'd say 20min. Which is great when you're a busy guy. read more

This has always been my favorite Norms In orange county out of all the different locations. The temperature of the food is on cue. Cooked perfectly. Great prices, nice atmosphere. Great service. And they have Christmas holiday music in the background. read more

NORMS Restaurant - Looks legit - American Near Me - Costa Mesa, California

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Today me and my family had amazing service, thank you to our server Esteban for being attentive. Great quality food overall.

We had breakfast with our friends this morning. Our server was Hector V and was great, attentive, and quick with our meals. He kept my wife's coffee full and hot. He made it a nice experience on a su day morning, which can get pretty busy for the staff. read more

This has been a staple for us for 3 years. The service is always great and efficient. The food is good and comfy. The servers make the place feel cozy. Server Rocky always makes sure our experience is the best! read more

NORMS Restaurant - 6 OZ. SIRLOIN STEAK & EGGS - American Near Me - Costa Mesa, California

Wasn't going to leave a review, the food was mediocre, but I don't have a complaint about that. The server was friendly. After eating, we went to the front to pay, there was one guy paying when we got there, with one older woman at the register. I don't know if it's because we were speaking in Spanish, but she spent maybe over 5 minutes talking to the man after his bill had been paid. Eye contact was made, but I think she genuinely did not want to attend to us, we had to go up and ask her to charge us, when she told us that she wasn't done ringing him up (she was). I'm not usually impatient, but spending over 5 minutes helping one customer and not even attempting to end the conversation or get to the next customer seems purposeful. It felt intentional, as my family and I were speaking Spanish, and in a slight rush to get the hospital as they had just called us about another family member. She was very fast ringing us up though. I used to like norms, even if their food isn't the best quality, but I can't see myself going here and feeling welcome anymore. read more

Rocky was an amazing server! He was on top of our refreshments and just overall made sure we were well taken care of. For a first experience he went above and beyond will return just for Rocky's customer service. read more

The food was very good. Had the veggie omelett. we always get great service with Rocky. He makes our visit enjoyable.

This restaurant is not as good as it used to be. It could use some remodeling inside. The service was slow and the food was OK. Miss the good old days when it was a lot better. read more

Jose Gomez was our waiter today. He was so sweet, attentive, and kind. Our food came out so quickly and it was very tasty. I love this diner. It's hard to find diners and so this a gem! Thank you Jose! read more

Took my mom out for breakfast this morning! Rocky was friendly, attentive and gave us great service this morning. What a pleasant way to start out our Saturday! Not to mention the breakfast was so tasty! read more

First amd foremost, for the record this review has absolutely nothing to do w the exemplary service we get from the amazing staff as they are to be commended for akways being knowledgeable, courteous and adept. This is about corporate bullshit. So... Their rewards app recently changed from a $10 credit for every $100 spent to it saying next reward is at 200 points. So WTF is that about? And then it gave up a free Bigger Badder Breakfast coupon that I was informed could not be applied to any w steak option AFTER I ate one w a sirloin. So... We went back a week later and I ordered the standard Bigger Badder Breakfast and then added the sirloin steak ala cart. And then, when presented w the bil I found they charged me $15 for the most measly sliver if a steak that I would've rejected on site had I not thought I was getting a deal w the free breakfast. So when, at the register, I asked for confirmation that the $15 for the ala cart sliver was correct all they could seem to do was confirm the outrageous price, which I pointed out was illogical in thal the entire Big Badder Breakfast w bacon, sausage, eggs, pancakes and the sirloin option is aproc $20 and a sirloin steak three couse meal w soup, salad, potato, bread, veggies and a steak is approx $24 so the steak alone should be like $5 to maybe $7 tops. But nope, I ended up having to pay $15 for a sliver of a steak which effectively cancelled out the free breakfast. Needless to say, this is all just further proof that when megacorps buy out amazing family owned franchises everything goes to shit. read more

I just got out of the hospital and was craving for pancakes. I ordered for delivery the lumberjack. The order came on time as promised but i got burned pancakes. I always go to Norms Euclid in Anaheim and the pancakes there are always good. I wasted my money on this. read more

NORMS Restaurant - American Near Me - Costa Mesa, California

Every time I come to Norms I ask for Rocky. He's always so attentive and gets me my order exactly how I ask for it. AND my coffee is always filled! Thank you Rocky!!!! read more

Want affordable, generously portioned, diner-style American food? Eat at Norms! Granted, this location is in a slightly janky area of Costa Mesa, but just be aware of your surroundings, keep to yourself (or go with a friend), and enjoy some hearty grub. I saw mostly older people dining here, probably retired. But I gotta say, this place was also great for broke college students wanting to dine in at a restaurant with friends. What more could you want, if not a cheap and satisfying meal at any time of the day? I recently got a fish and chips plate, and the battered fish were huge, juicy, and crispy. It came with a basic, lettuce-heavy salad, and I chose gumbo for my soup, which was savory and pretty decent. We topped off everything off with a chocolate milkshake, which was enough to feed three people! We were stuffed and still had leftovers. Staff were attentive and patient. Atmosphere and upkeep are a little questionable, as the restaurant and parking lot are not very clean or safe-looking...but food, price, and service are good enough for us to want to come back. read more

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The late night shift manager, I think her name was Lisa, took great care of us at the counter. Checking in on us with drinks & making sure the food came out just right. The cooking was just right. Fluffy pancakes with a nice crunch on the outside. Sift scramble eggs liked we requested. The steak was cooked to perfection. Due to Covid, a lot of these 24 hour diners are no longer 24 hours. Lack of patrons and a lack of staff. It's a pity cause this restaurant was great in service & food. read more

NORMS Restaurant - a menu and a drink on a table - American Near Me - Costa Mesa, California

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