Food and staff needs to improve alot!!!! We have been to this norms plenty of times but the last 2 times we been there the server gets out orders wrong, the pancake had a piece of paper inside which my husband actually chew on. The side of fries where cold and it looked like it was kids portion. Not only that but our food was a bit cold too.. I wouldn't recommend unless they step up their food amd staff read more

NORMS - Piece of paper inside the pancakes - Diners Near Me - Van Nuys, California

See all

The french toast and eggs were delicious! The customer service was exceptional. My server Alex was not only tall, dark, and handsome. He was incredibly kind and attentive. He kept checking on my table regularly and asked if I wanted more hot water. The restaurant is medium sized but cozy and comfortable. Great for a warm meal and conversation. read more

I go often to this place for breakfast. But today had specially a good experience with the server KRISTINA Her attitude was great!!! Very friendly and just overall very nice. Good food, pancakes were delicious, but mostly was impressed by the service I got from my server KRISTINA. She even gave my daughter's alien plushy a little mini drink. read more

NORMS - Diners Near Me - Van Nuys, California

Ick. Look, I eat everywhere and love midcentury style coffee shops. The Norm's on La Cienega is just nifty by me. Just had lunch at Pann's last week ( recommended ). But this one's scary. The nabe's dicey for one thing, and that's coming from someone who goes everywhere in LA and loves it. The place is completely packed and you might have to wait a bit to get a table, but that's okay. The food's just awful. That's coming from someone who eats almost everything anywhere ( those that follow me on Yelp know that to be true ). Oh, something may happen and I'll be back, but I hope not. read more

By far my favorite norms I've been to! The food was really good and the service is even better! Kristina is by far my favorite server! She's so nice and attentive and made my dinner even better! This is now my favorite norms to go to in Los Angeles! read more

The food (the portions, the taste), the service (from door to table), the ambiance (very welcoming vibes), everything was incredible! I haven't been to a Norms in years and I took my family today. First off Kristina is AMAZING! She is the server you want to ask for when you get here! She will go above and beyond to ensure that you're meal is as wonderful and delightful as she is!! You will leave super satisfied! read more

NORMS - Kristina was the best and totally made this experience worth it! - Diners Near Me - Van Nuys, California

See all

First of all the front desk is not helpful no wonder you have 3 stars. The wait is so long and the servers does not even apologize for the wait. Unfortunately since this is thr only Norms in the valley? The customer service is below par. I dont recommend to come here when you are real hungry. Please try to train your people to be kind. read more

Been coming here since I was a kid, never again. A waiter Raphael has been working there for 20+ years refused to give me the right change on an order they messed up on. Even when I corrected him, he just gave me his best guestimate instead of following what was on the receipt shorting me a few bucks. Completely dishonest and unprofessional. Called back to speak with the manager and Raphael came back on the line. No wonder this place is so awful, lacks leadership. Avoid this location if at all possible. read more

The food was nice and hot. Our server was very nice and attentive even though it was very busy. The ambiance is cozy and I really liked the old school menus. read more

NORMS - T-BONE STEAK TRIO. This was a delicious meal! I got the Memphis rub on the wings. - Diners Near Me - Van Nuys, California

I always wonder how good this Norms is because it's like a diner, old time restaurant style with cheap food, cheap steak. Now that we both retired so it's time to explore and experience new places, tours, journeys, cruises and restaurants, We walked in at 5:30 pm for the 20% off senior discount from 7-9am and 2-6pm. My husband loves to eat steak, he's a meat lover type. He ordered Porterhouse steak (21.99), mine was New York steak (18.99). They come with soup, salad, potato and veggies. It was delightful dinner and pleasantly surprised for gumbo soup, soft, tender and juicy medium rare steak for his and mine. Selena, our server helped make our adventure complete with her attentive, diligent work, refilled cold brew coffee to go home with, we appreciated. I would recommend this place to anyone in no time. Don't judge the book by its cover. For a long standing reputation over 70 years, it proves through time, thick and thin that they still maintain healthy images and recognitions. read more

NORMS - 3/4 LB Porterhouse steak with gumbo soup, salad, mash potato and veggies (broccoli today). - Diners Near Me - Van Nuys, California

See all

The meatloaf was amazing. Taste just like homemade. Kristina was my server and she is very friendly and efficient. I got my food very quickly. The prices are very fair for so much food. I had enough to take some home . read more

It was my first time at Norms and I was absolutely surprised. There are like no foods available past 10pm in the valley so I'm so happy this place is open late. The staff were all so friendly and food was delicious! FYI This is not a place you come to eat healthy food. However, If you are looking for a late night eats in the valley Norms will hit the spot! Plenty of parking behind the restaurant. read more

NORMS - BLTA with CAJUN TOTS - Diners Near Me - Van Nuys, California

See all

The food was delicious and our server Kristina was amazing! She truly made our family dinner a great experience

The delivery left my order out front by gate and never even notified me it was being or had been delivered it sat there on the ground for over 30min before I found it read more

Quality service Very polite nice waitresses food is always so delicious and everyone is so polite read more

I have never ate at a Norms before and my friend mentioned it to me so I was like what the heck lets finally try it. Its basically like a dennys, with breakfast and steak options and pancakes!! Our server was Kristina with a K, and she was the nicest and cutest lady. She offered us the porter ranch steak which was very juicy and flavorful. So, If you wanna stop by for a quick and cheap meal and be served by the nicest lady ever, then this place is for you:) read more

Food was great and Kristina our waitress was Second To None she's amazing she's so good and so caring she should win the Nobel Prize for waitressing . She could stop world hunger single handedly All kidding aside it was an amazing experience and Kristina s great I love Norms read more

Always speechless, awesome service Spending quality time with my pops.. our food is always spot on read more

NORMS - CLASSIC BIGGER BETTER BREAKFAST MELTING POT - Diners Near Me - Van Nuys, California

See all

Last Friday I went to the Van Nuys Norms with my son. It was a Lenten Fish and Chips special until 11pm. We got there at 7:10 pm. Put my name on the list for a wait of "just a few minutes." At 8pm someone finally got around to us. We were the last people called. They seemed to have kept "accidentally" skipping over us. They finally found us seating. The waitress was slammed. It took just under 10 minutes to get to us. Not her fault. We ordered the fish and chips. "We JUST sold out." She suggested the not on any special salmon at twice the price. We said sorry, no and left. Not before explaining what happened to the manager when he tried to make us pay. He thought it was pretty funny. I assume that's why he laughed. I guess I didn't look nice enough for his restaurant. If he didn't like my thick waist or lack of makeup he should have refused us service when we got there instead of making us spend an hour waiting for his bait and switch. read more

Been a long time since I was in a Norms, the new to me 20oz steak was very good. My server Kristina was very excellent and I felt this was a good visit. Would recommend giving the 20oz steak a try. read more

Kristina was SUPERB...food was good and fresh. Will definitely return for another experience.

Kristina is amazing, her attention to detail during our dinner. she is always making sure we are well taken care of. her attentiveness and friendliness makes her very approachable. makes for a very enjoyable dining experience. the bigger better breakfast was served hot and cooked perfectl. we will be back and hopefully Kristina is working. read more

The meal was excellent, the pork chops and eggs were perfect. The service was exceptional. Our server, Kristina, was top notch. Very attentive and friendly. We hadn't been back to Norms in a while since they did away with the AAA and the AARP discounts. It's a shame because before we would go to Norms 2 to 3 times a week. It was always a family affair. Please bring back the discounts. read more

The service is great, and the waitress is wonderful! I ordered a hamburger, they gave me a double hamburger with 2 Costco style frozen patties,, and it was terrible. They used to have thick wonderful burgers at norms. The waitress told me that they changed because it was too expensive to sell it the other way ! What a cop out ! Norms keeps going downhill and downhill, those new owners - greedy & cheap ! Sorry, I normally don't cuss, but it really pissed me off that that happened ! I will still return to norms to eat, but I will definitely not order the hamburger. I order the New York steak after the hamburger thing, and it was actually 80% alright . Have a beautiful day everyone ! read more

NORMS is the place to go! Much better diner than Denny's. Great food and great prices! It's always packed but the service is real fast and efficient. The staff is very attentive and friendly too. Plate portions are huge, the gumbo soup is a must have but also everything else such as steak dinners and burgers. Breakfast is served all day and don't forget to save room for dessert and try their NY cheesecake. read more

See all

I've been coming here since I was a kid this place never disappoints! This past Friday I had the pleasure of having Kristina be my waitress she was great my fiance and I enjoyed all the morns trivia. I never would have known Shania twain filmed a music video there! read more

I ate at Norms tonight the food and waitress Kristina were both excellent! Very reasonable prices here. Kristina was very pleasant and very attentive! read more

My wife and I came to have dinner today the food was great, the waitress was friendly her name is Tina

Food is amazing. Complete meal for under $18 and Kristina is a joy to have!! She's super sweet and fun to talk to between food delivery.

The food was amazing ! My family and I love coming here! Kristina was out waitress and she is amazing great customer service!

Visited Norms Monday March 25,overall staff was friendly and kind.Food was good however my husband and I noticed how terrible the kitchen manager treats his team members,not only did we hear many vulgar words come out his mouth to his teammates but you could tell that they don't respond back because they may be scared of him.Manager really needs to check that kitchen manager it was a tall big guy but there is no reason to have a kitchen manager position if you can't even treat your team the right way.I will be following this up with their corporation and I hope things change. read more

Had a casual dinner with my family at this location at around 7 o'clock and it was surprisingly not too busy so we immediately were able to get seated, thanks to Tom. We sat at a table near the front and were greated by our server Kristina who is so nice! She got us our drinks right away, took our orders, and everything came out as we expected. She brought us condiments and checked in on us and also gave my brother a refill on his iced tea. Our visit to Norm's today was great because of the food and friendly service as always. read more

This was my first time coming to Norms in Van Nuys and what a wonderful experience I had With Kristina she is kind considerate and knows what she talking about, she recommend a delicious T Bone steak, and the environment is full of life, I'm very Happy and most definitely recommending eating at this restaurant, I sat on table 33 the same table where Shania Twain music was shot and Danny Trejo is Also a frequent flyer, the service was superb! A picture of my Brother With Kristina! read more

NORMS - Happy Customer! - Diners Near Me - Van Nuys, California

This is only my 2nd time coming to Norms and my 1st time was very recently. Food is good! Pancake breakfast is delish! Tons of food!!! My eyes were definitely bigger than my stomach! Quite Reasonably priced. Above all, the service is impeccable!! Tonight we had Kristina!! What a doll! She radiates such positive energy! You don't meet people Like that all the time!! She truly added to the evening I was spending with my daughter! Thank you for that! We left with bellies full and smiles from ear to ear! So... great food AND amazing staff! Can't beat that! read more

Well I come to this norms because it's close by my house but this evening I got off from work and I fell like having a New York steak & shrimp. And nice vegetables look at the pictures i ask that poor server and show the broccoli i got please look at the picture he ask the cook for some broccoli the cook looks at the server like he what's to strangle him. and cook through the plate at the window like almost falling into the other side. I thought because I came in at 5:30. They will be no problem with the veggies last time. I was here at 1 o'clock in the morning they offer me tomatoes slices instead of veggies i tink Tom is the servers name he is a good server. I feel bad, leaving only one star, but I did it because the food it was really bad and the cooks attitude. read more

See all

From thr moment we stepped foot inside, we had the BEST service! Kristina was beyond amazing she went over and beyond! We celebrated our friend Robert's birthday and our Pastors anniversary. My hubby Sammy made a new best friend! read more

See all

Awesome service and great food. Thank you Kristina, you are an amazing person. I've been eating here for many years and the service has been great every time. read more

5/5, thanks to Kristina! From seating us to our table to receiving our bill, Kristina was wonderful. Her cheerful demeanor and excellent service made our dinner an enjoyable experience. I've been coming to NORMS now for sometime, and although I have never had any negative experiences, this time was definitely above the service expectations. Thank you, Kristina for your joyous spirit and keep up the amazing work! read more

Kristina was so amazing. She took care of our family like we were family. And our meals were amazing. Great time out with our family in a very chill and great setting. read more

Norms. Normal food. Normal diner. Is that what they were going for? Just a guess. The food here always hits tho. Loved their chicken fried steak and biscuits and gravy. Also gotta get the pancakes. So sweet and fluffy open 247 for round the clock eats! read more

See all