The service department was able to quickly get me back on the road, great experience!

Wonderful staff and beautiful facility! Highly recommend! A great company to do business with.

Not all car dealers are created equal - this one stands head and shoulders above the rest. I went through 3 dealers to try to buy my car before I got to North Point Volvo. This was an out-of-state purchase. I live in Colorado. My sales rep was Anthony Jones and Suzi Brown was the finance manager that put together all my paperwork. Anthony was the perfect point person for this deal. Within a few hours of inquiring about the car, Anthony had sent me lots of photos and videos and answered a few feature-related questions. We had a negotiated deal the same day and I had all the paperwork to sign the next day FedExed to me with a return envelope. A few days later the car was mine. The bonus is that the transporter I used showed up at 6pm on Saturday to pick up the car, past their closing time, and Anthony stayed behind and made sure the car got picked up OK. The car arrived at my house flawlessly. Thanks to the whole North Point team for making this a pleasurable purchase!! read more

Anthony Jones is an expert with an extensive knowledge of his product, professional and courteous. No pressure on selling, just the right amount of tact to gracefully close the deal. Accommodating and responsive-truly a pleasure, thank you Anthony. read more

Horrible service! On top of holding the car for 3 days for an oil change they rotated my tires sand didn't balance them! We went on a long trip the following week and the car was pulling right the whole time. Aside from running my tires I called to complain and all I got the manager will call you back. Never did. Feel bad from eating money and time with these guys. read more

I am writing in regards to my purchase of a 2017 Volvo S90 T6 Inscription from North Point Volvo. It should be noted that I have purchased several vehicles ranging from a Ford Fiesta to a Mercedes Benz E350 Bluetec. In between those cars would be the likes of Dodge, Pontiac, Toyota, Nissan, and BMW. Needless to say I have experienced a wide range of Customer Service in these 40 or so years of buying cars. It is prudent to say that I have never experienced Customer Service such as I experienced at North Point Volvo. I suspect that BMW and Mercedes as well as other "Luxury" brands would be well served by following the example I present here. I trade cars approximately every two to three years and take about six months of research before getting back into the new car market. I enjoy this process and look forward to it. I decided it was time to try Volvo after the Mercedes E350 was getting "long in the tooth". I contacted North Point about the car I was interested in and they took care of all of the details. As a technologically advanced vehicle with safety features unmatched by value, I was initially thrilled with the car. I would soon discover that sometimes technologically advanced vehicles have problems. Nothing in life is perfect though. Due to past poor experiences with the "Luxury" automotive brands I was quite apprehensive about what would happen regarding my S90. I will not belabor the details of the problem, however I will say that the issue was deemed serious enough to warrant a Trade Assist from Volvo. I wasn't too happy about this, yet I did not know that I was about to discover what one dealership and its Leadership can do for Customer Service. I worked with several People throughout the Trade Assist process and I was overly impressed with the level of professionalism I experienced from start to finish. Following is a brief summary of those People in relation to Customer Service. The problem with my S90 had escalated to Adam Crenshaw, Service Manager. Adam was quite courteous and went to extra lengths to help me understand certain features of the S90. I haven't known of a Service Manager that had that level of understanding of car systems. Adam and I discussed the Trade Assist process at length, mainly because I wasn't sure of the final outcome. Once I understood the process, Adam took care of all of the details and kept me informed of what was happening. It would take a couple of weeks for Volvo to approve the Trade Assist. Meanwhile I kept my S90 until that process was complete; my issue was not safety related so no worries there. This is where Drew Hunkin, Sales Manager comes back into the picture. What I did not mention before is that Drew offered an attractive and fair price on the purchase of the first S90. I made an offer based on my research and Drew stepped up to the plate in price and Customer Engagement. Even though I was new to Volvo, Drew treated me as a friend and I soon found him to be very forthcoming and helpful. Drew is the kind of Sales Manager that we, as Customers, so desperately hope for. Concurrent with the Trade Assist process I was introduced to Mark Kops, General Manager. I had never had occasion to meet with a GM of a car dealership before, and after discussions with Mark I was very glad to have made his acquaintance. Mark is the type of Leader who actively enables his Team to achieve Customer Service and Satisfaction. Mark assured me that North Point would do everything possible to keep me informed about the new S90 being built for me. From beginning to end, my Sales Consultant - David Wheaton - was very helpful. From delivery of the first S90 to the now delivered S90L, Dave remained patient and upfront with me, gaining my trust with every step. Dave is knowledgeable about the Volvo brand and is quite capable of working on behalf of his Customers. The lesson learned here is simple, at least for me. An active and engaged Leadership team in a car dealership can make all of the difference regarding Customer Service and Satisfaction. On my visits to North Point during this process I took the initiative to speak to other Volvo Customers. There are many stories I could relate, however a single fact was apparent with these Volvo Customers. Each was quite satisfied with their Volvo purchase and content with the level of service they received at North Point Volvo. Lastly I want to be upfront about myself. I am a driving enthusiast. I am a demanding Customer. I want my car to be responsive and capable, fun to drive, and have technology and safety features that assist me as a driving enthusiast. With all of this I need a reasonable price and service to rely on during my ownership period. I never quite achieved that with other automotive brands, although I would like to think so. North Point showed me the difference. I congratulate Mark, Drew, Adam, and Dave, as well as the behind the scenes staff at North Point Volvo on an excepti read more

My family has purchased 3 cars from this establishment, but they have lost our trust and business. After my car was totaled in an accident, I found a red 2006 S40 I fell in love with. It had trouble starting just once, but was inspected and claimed to be fine. Less than two months after, the starter had a key-ignition electrical error that was quoted to be about $600 in cost. They knew about it, sold it to me anyway. read more

We walked in to buy a car today. Waited patiently for the sales rep. After a while Brian, the sales rep came by and said, "Do you know we close soon"? No, sh*t Sherlock, now that you took forever to get to us. Needless to say we're taking our business to the Marietta dealer. read more

I have been a Northpoint Volvo Customer since 2012, when I purchased a C30 on the Overseas Delivery Program. Since then, they have serviced my C30, and the two V40s my family has owned. The service department is exemplary. Even to the point of inspecting the 2nd V40 that I bought from another dealer (after the first was totaled in an accident) and recommending the purchase. Adam and his entire service crew are amazing. Special shoutout to Dane, the guy in charge of loaner vehicles. The parts department has goe above and beyond as well. I purchased a replacement radio fro the V40 on Ebay, because OEM replacements are amazingly expensive. The parts mgr helped me with the coding procedure necessary to install the radio, free of charge. (I had the proper code, just a wrong technique!) Recently, we went to the showroom solely to compare the XC60 to the XC90. We informed them this was for a future purchase, maybe a year down the road. No worries, full treatment! I later told Anthony Jones, the sales rep, that eventually we'd be looking at the XC60. Anthony's patience and willingness to communicate with customers at their own level is a lesson to all sales people. Well, that 2nd V40 was long in the tooth, (204k+ miles,) and got to a point where repair costs increased beyond the worth of the vehicle. Anthony went out of his way to work up pricing on a recent loaner XC60 on the showroom floor, and a stellar trade-in XC60 that had just hit the lot. After a very generous test drive (20 miles back home!) we decided to move forward with the recent traded vehicle. Anthony and Mark Kops, the GM, stayed over an hour past closing time to finalize the sale, answered every question, and made the experience a pleasure. Anthony's tutorial alone was worth every penny. From the lady who answers the phone and greets you at the front desk, to Richard Ramey the finance mgr, to Drew Hunkin, the New Sales mgr, everyone I've ever encountered has been aces. I travel all the way from Gwinnett County to work with North Point Volvo. I'm a customer for life. read more

If I could write 2 reviews for this place, I would. You see, the service center is STELLAR. They deserve a 5 star rating. But the dealership? How about negative 5 stars. One of the associates named Anthony was rude as could be. He spoke to us as if we were wasting his time by breathing the same air as him. As much as I love this dealership's service center I will never EVER purchase a car from them. read more

I've been looking for a Volvo to replace my 2000 Volvo S70 and because I purchased my S70 used at Northpoint and the experience was wonderful, I returned there to buy a replacement vehicle. I met with Ross Blaising and could not have been happier with his knowledge, assistance, demeanor and professionalism. Northpoint is a wonderful car dealershiop, and I'm looking forward to using Northpoint for service on my new XC60. read more

This dealer stuck me with a $700 repair bill even though he knew there was a recall on the problem. Said it was 'regrettable' but did absolutely nothing to help. I will NEVER buy another vehicle from them!!!!!!!!!!! read more

Brian and Drew at North Point were great to work with when purchasing my new Volvo. They were friendly, easy going, not pushy, and real gentlemen. They worked with my to get me in a car at the pricepoint I was looking for. I loved that they did all the paperwork before I came to get the car, it made the purchase much easier, and only took about 30 minutes out of my day which I appreciate. Finally, I took my car in to the service division to have my spoiler put on - they were very helpful. Easy to schedule with them, provided me a loaner car with no trouble, and my car came back looking fabulous. read more

Awesome experience with this shop. My daughter and new grandson lives in Atl. I live in Philly. She was borrowing my Volvo in order to save for a car when my S80 broke down on her on I80. Smoke coming from the hood. The car was towed to North Point. Worried I would be taken to the cleaners being out of town, I turned to yelp to see what and who i was dealing with. My nerves were eased by the reviews. But the proof was in the pudding. I was put in touch with Serv Adviser Brandy who was helpful by offering transport my daughter if needed. She returned calls as she said & kept me in touch. My car. Well I was informed that my worst fears were not the problem, my engine wasn't blown. The car was repaired in 24hrs and the price was very reasonable. I found this dealer to be honest and the people 1st rate. Much better than what I have at home. Great service excellent price. Highly recommended. read more

I took my car in to have the tires checked as I was getting some vibration in the left right. They replaced the tires, did an alignment and now my car is riding smooth again. Thank you Chris and the service team. read more

I took my car in for service last week for scheduled maintenance. When I bought my car 6 months ago it came with a warranty. I had noticed a few small items and they were taken care of quickly. However, I didn't have a need to put the rear passenger seat down for several months. When I did the lock mechanism came off in my hand. I was told this wasn't a warranty item, but Adam Crenshaw, the Service Manager, decided that it should have been working when I bought the car. Even though it was an expensive repair he fixed it free of charge and Chris, my service agent, also gave me a discount coupon towards service. My car is running great. Every experience I have had at Northpoint Volvo has been more than satisfactory and every person I have dealt with has been pleasant, helpful, and competent. Thank you Adam, Chris, and Anthony. Alpharetta is a long ways for me to go for service but it is worth it. read more

The worst service department. My wife has been taking her car there for a couple of years despite my concerns about dealership service departments. I do not like to be lied to and they had no problem with lying. I called the General Manager Mark to complain and he wouldn't even acknowledge my complaint. A day later after having the XC90 towed to another repair shop, the SUV does not need a whole engine repair totaling $5,500.00. The repairs needed are for a fan switch and new coils and spark plugs totaling $3,000.00 with some other minor parts. This department has lied to me from the day I called to see what was the diagnoses of the SUV to the day I had it towed from the dealership. Adam is the worst. read more

This review is wholly concerning my Sales Consultant- Richard Ramey. When purchasing my pre-owned Volvo he stayed more than 2 hours after closing time and got the deal done after I had already left the dealership thinking that a new car was not in the cards. After driving the car only 1K miles the maintenance light came on- service was due on my brand new to me car. Both the Service Dept and Service Manager said that they would not pay for the service. Richard stepped in and got my service done at no charge! Richard Ramey came through for me twice and if I buy another Volvo, there is only 1 guy to go to! read more

North Point Volvo serviced my C-70 for eight years. They performed excellent service when Adam and Marty were my service persons. However, when I took my car in for an oil change and brake work on 5/5/5/2015 the service person charged me $122.70 for a cabin air filter that I did not request. Her excuse was "The total came out to what I told you it would be." Also, when I arrived home I noticed a dent in the right front fender that apparently happened when they were working on my car. On 9/20/2018 North Point overfilled my oil one quart. I experienced a real hassle draining the excess oil out. I do not recommend this service department because of their dishonesty and lack of ability. Shouldn't they be able to do something as simple as an oil change correctly? read more

I purchased a 2000 s80 Volvo from a private seller a couple days ago and I called Nalley Volvo to ask questions. I was transferred blindly to their service department and the woman who answered the phone was quite unprofessional and states to me and I quote.. "we ain't got no service people available to help at this time, we are under staffed" and hung up...WOW!! Bewildered and taken back by her response, I gathered my thoughts and got back on yelp and crossed my fingers and searched Volvo repairs. North Point Volvo popped up! I didn't read any prior reviews, I just called! I asked for the service department. The polite woman on the other end, first asked if I could hold while she transfer me. Ok, good so far. I was greeted by a bubbly woman on the other end named Brandy. It felt safe to proceed with my questions! LOL She answered with much excitement in her voice! I was made to feel like all repair question or inquiries were welcomed!! I even asked where I can go for window tinting and just as nice as can be she recommended a place. I also asked do they provide emissions and with great excitement and a willingness to help, informed me they don't provide emmissions, BUT... and here's the kicker... are willing to drive my car up the street to a place they use, get the emmision for me, all while I wait! WOW, wonderful service and I havent visited them yet. I can only imagine the service I will receive when I get there. I also learned North Point Volvo is family owned and it sounds like they love what they do! When people are not satified with a business they rush to post the negative on Yelp, but today, I immediately got off the phone and posted the positive!! I have now programmed them in my phone and will be scheduling an appointment. Thanks for a glimpse into the service I'll receive!! read more

I'm VERY skeptical of car dealerships - we all know the stereotypes. North Point Volvo is a total exception. I bought a 2004 V70XC Wagon from a lovely gentleman named Tom Karwoski. After negotiation, I was given a bottom-line, drive-out price, which was never altered - I paid exactly what I expected. I called Tom a couple of days after and asked for a copy of all the service recordsmy car from it's pre-sale inspection & shape-up. The dealership had done a oil change, and installed all new battery, struts and brake pads, just beforing putting it on the lot. Tom didn't even mention this when selling the car to me - it was just a happy accident I found out after I bought the car ( & later confirmed this with my mechanic that this was all done). The entire transaction was a pleasure. This is not your average shim-sham dealership. read more

Unless your old and rich don't plan on buying a car here. I tried to purchase a 2012 mini priced at a little under $9,000. I had a $1800 down payment ready to go and could make monthly payments of $175. Also had good credit (before they ran it that is). I make over $2,000 monthly maybe even over $3,000, but working in the restaurant industry my income can fluctuate and it's hard to judge a monthly average. They asked for paystubs and I said I didn't have any but could provide a picture of them if need be. David the account manager talked to me like I was a child and held a sly smirk the entire time he told me I couldn't get the car without a co-signer because I didn't have proof of income (even though I had stated many times I could provide them with it) and he replied sassily "we'll cross that bridge when we get to it". In comparison, my friend and I had gone to a Chevy dealership when she was looking for a car. The salesmen there were very helpful and while she had NO CREDIT whatsoever, a bad car history, high insurance rates, and no co-signer they worked extremely hard to find her a car on the lot. In conclusion, the men at the Volvo dealership of north point could have worked harder to help me, a young responsible adult, but Passed up on a sale instead ¯\_(ツ)_/¯ read more

This is a great place to go and purchase a car!! My fiance and I were looking for a particular used car they were selling. The staff was extra helpful, and even though at the time we were unable to purchase it due to personal reasons, they tried to do everything they could. I was even notified by text by an employee to suggest things I should try to get my credit score straightened out. Once again, excellent customer service. As soon as I went there and looked at the car I was greeted immediately outside. Then when I went inside to inquire more info I was offered drinks, and asked if there was anything else I needed. Welcoming smiling faces and positive attitudes. I will definetly buy a car here if I continue my search. 5 stars for them read more

I can't say enough about Anthony Jones a Sales Consultant at this dealership. We walked into the door and were greeted immediately. We had no intentions of purchasing a car because we already had 2 weeks prior from another auto broker. We had several questions about our current Volvo and he immediately answered everyone of them and offered his time to continue to show us Features about the car. He was friendly and went above and beyond. He even offered for us to come back anytime to show us how to use all the features in the car. You can tell Anthony is about client service and not just the sale. What a tremendous asset Volvo has in this gentleman. No wonder he had an award of top salesman for 2016. His approach is genuine and he is willing to go above and beyond. Thanks Anthony! We appreciated you and your time and will be referring you to family, friends and our clients. Roger & Julie W. read more

One star is too many for their customer service. I made an appointment, I live an hour away so I called their parts department first to be sure they had the part I needed. I was assured they did. The parts guy was very helpful to my husband who had called about a part for the drainage line in the trunk (I have a convertible). I spoke with him and told him I had a 1999 convertible and he proceeded to let me know his daughter has one as well and he has had to resort to purchasing aftermarket online because Volvo no longer makes parts for that car. So I go to get my keyless entry installed only to be told that they would have to order the part. I proceeded to explain that I called to be sure it was in stock, told her I spoke to the parts guy, even identified my conversation with him that he then denied. He said he does have a daughter that Drives the same make and model but that he would never discuss anything personal with a customer. So I guess I am psychic now and can determine those things by pulling them out of thin air. So I am pissed that I drove an hour, don't have the part I was assured they had, and I'm being called a liar by the parts guy. The chick at the service counter has an attitude because I am asking her if I am being called a liar. Needless to say, I went to DYER VOLVO and will never return to NORTHPOINT VOLVO for any reason. She wouldn't even give me their number or have the courtesy to call and see if they could help me. In the words of Clark Howard, I dealt with their NO CUSTOMER SERVICE DEPT read more

Their prices for service are slightly less, but they come back with all kinds of things they "find" that need to be done, which come to a substantial costs with each service visit. This has happened twice now, with two different Volvos. Each time I have taken cars to alternate service locations, and each time they have told me North Point's recommendations were not necessary. Beware!!!!! read more

This was my first Volvo purchase and North Point Volvo definitely made it a pleasant experience. I found a vehicle I was interested in on their website and contacted their internet sales manager Rick Small. The vehicle I want it ended up being a courtesy vehicle that was just pulled out of service and set for sale. It had about 6000 miles on it but Rick was able to work an excellent deal for me that I felt was fair. The transaction was still considered a new vehicle so sales incentives applied. We worked out a lot of the details through email and by the time I walked in to meet with Rick, Richard in finance was ready for me. I was in and out of his office in less than 30 minutes. Hands down the best experience ever! Rick then spent about an hour showing me all the details and features of the vehicle. It's evident that he knows his stuff! I would definitely recommend this dealership to anyone that asks for a referral. read more

This was the worst car buying experience my wife and I have experienced. I would have expected an overaggressive sales force, but never a complete lack of service. The sales department set us up with a "VIP" experience when I explained we had limited time with a 3 week old baby we were bringing with us. When we arrived, the cars we were looking for weren't even at the dealership and the salesperson wouldn't give us the time of day. We left and went to another dealer in the area and bought a car that day. Dyer Volvo has a much friendlier staff and buying experience in the Atlanta area. read more

Watch out when you go over paperwork - because they are confusing and they will try to get you!!! I really like Volvo cars but not much choice in dealerships in ATL. read more

The service here is outstanding! We bought 2 cars from here and we love them both. Rick Small helped us out and he was great! I would definitely recommend going to him if you're interested. Again, this place deserves 5 stars! read more

i bought my 2011 Volvo C70 in 2014 from North Point. Ryan Wilson was my sales rep. He was very nice until I signed the contract. Afterwards when I needed help on anything he was completely unavailable including the fact that my plug in for my streaming for my apple phone was not working. (I found out later a simple software upgrade fixed that problem which could have been resolved when I bought the vehicle. Since I was now in North Carolina I had to pay for it.) I was in the process of a corporate move, had my car serviced in Ohio and discovered that North Point had not put my locking kit for my wheels back in my car. I knew this occurred during a scheduled maintenance with them because a) it was there when I took the car in and b) it was gone afterwards. Regardless? Again, no response from Ryan. Ryan wound up "calling me" on my one year anniversary. I attempted to talk to him about his complete lack of service. Guess what? He hung up on me. This year? Anniversary number two? He calls me again. I ask if he remembers that he ditched me after selling me my car and did nothing to help me when I discovered the locking kit missing. What does he tell me? "I was only calling you because I thought I sold you a white C70 and I have your additional keys." What a coincidence Ryan. I also received a sappy "anniversary" email from you in my InBox. Where you lying to me? Yup. I think so. I am contacting the owners to let them know my thoughts because I think your finance guy is nicer than you. And, big PS? Don't hang up on me again. Twice is enough. Thanks for your continued care... read more

This review pertains to salesman Anthony Jones. We had met with Mr. Jones to look at couple of used Volvos, neither of which, worked out for us. Our experience in dealing with Mr. Jones was the most pleasant we have ever had at any dealership or auto sales lot in over 20 years. Mr. Jones has a superior knowledge of the Volvo product line and company history. He was also extremely patient and professional in our meeting and telephone calls. We did end up purchasing a Volvo elsewhere, as he did not have a similar used model in his inventory. He did, however, sell us on the brand and we will seek him out first when purchasing our next vehicle. read more

They will sell you a car that they have covered up the repairs of. Lie to you about it telling you that they have serviced it and everything is fine. No they are just as crooked as a used car dealer. There are two other Volvo dealers in town and either will treat you better than North Point. read more

Have worked with NP Volvo(Chris/Adam) since leasing my car and have received great service every-time. Would highly recommend them for any servicing needs. read more

I am beyond livid with the way I have been treated by this dealership. I was convinced to turn my lease in 6 months early and was told that any early termination fees would be rolled into my new lease for a brand new Volvo. I began getting collection letters from Volvo car finance saying that I owed money for mileage overage, etc. I contacted the dealership and the finance manager at the time (Richard Ramey - who was amazing btw) did his best to help and assured me it would be taken care of (all of which is documented). Unfortunately, they let Richard go and I have a negative collection account on my credit that Northpoint Volvo REFUSES to remedy. Their salesperson Rick Small was well aware of this, as well as the new car manager Drew - both of which clearly lied to get the deal done and now conveniently have "amnesia". After teasing Volvo's for the past 12 years - I will NEVER buy another car from these scam artists ever again. I used to brag about that dealership and specifically Richard Ramey, but the place has gone down since he left and I would never trust them with buying or leasing a car again. They are your typical car salespeople who don't care about anything but their bonus and commission. read more

We can not say enough good things about Northpointe Volvo and Rick Small. We had been looking since last May for a later model Jaguar XJL in Indigo Blue with London Tan interior. During this time we have witnessed the bad and the ugly of used car sales. To say we were skeptical when we contacted Northpointe is an understatement. We started dealing with Rick Small and everything he told us was truthful; he even recommended that we have it inspected at Hennessy Jaguar since we were out of state buyers. Because there were no photos of the car online he took exterior and interior photos to verify it was the one we wanted. He responded promptly to all emails and was great about answering any of our questions. Alpharetta is a 300 mile drive one way for us and he made us comfortable enough about the car to make the trip. In person he is great, he put us at ease and was never, ever pushy. The deal went extremely smooth and we were back on our way in 3 hours. He even took the car and put gas in it. Everyone at the dealership was extremely nice and we were not even purchasing a Volvo. If you are looking for someone who is honest, and extremely good at putting the deal together he is the person you want. We even got a good trade in on the car we drove over. Nice, attractive dealership and the free Starsbucks coffee and soda and water was a plus. There is a Jaguar dealer within 17 miles of us, we were treated rudely when we went and were told in no uncertain terms that the price is the price even though there were multiple things wrong on the car. We will certainly return Northpointe again even with it being 600 miles round trip. read more

I LOVE North Point Volvo! I have a company fleet vehicle that requires regular maintenance. When I first got my vehicle, I lived near the dealership after being relocated to Georgia by my company. I was both new to the area and new to the fleet process when I experienced a manufacturer issue. Their service department patiently walked me through the ongoing process as well as the situational one explaining every step and ensuring I had transportation plus gave me an accurate timeline of completion. I received the vehicle back ahead of schedule and continued there for regular scheduled maintenance. I moved to Buford which is 40 minutes away but I refuse to go ANY where else. Their staff and service is THAT accommodating that it is worth the drive to me! I highly recommend you patronizing North Point Volvo. read more

Although only one of my three Volvos in the last 12 years came from North Point, I would not consider going anywhere else for service. Having had a bad experience with one of the old, longtime dealers, I knew where I was not going back for sales or service, and was delighted to find North Point. This is a service department that knows the meaning of the word service...always courteous without being gushy or superficial. Very efficient, very professional, without the pretentious air of some other upscale dealerships. Whether I was there for warranty, or out of pocket service and repairs, the North Point team has always treated me the same way. I have been impressed with every single member of the service team with whom I have had contact and know from experience that this customer care philosophy is ingrained, top to bottom, throughout this successful dealership. Would I recommend North Point Volvo? If I need to spell it out...YES! read more

First car ever purchased from scouting the internet I must say I was very pleased and surprised at the outstanding service I was given. Ross Blaising the internet sales manager was outstanding and very understanding of my concerns purchasing a car from a picture on the internet. Ross was very professional and helpful covering thoroughly every question I had concerning the car, and was direct an fair on the pricing. I want to let all know that Ross Blaising at North Point Volvo is your guy for any car needs you have, Thanks again read more

Frank Silva, my parts representative, always shoots straight for me. Even when it's bad news, Frank clearly explains the issues and what they can do for me to solve the problem. read more