Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Great job on plumbing leak in ceiling. Diego did Thorough and detailed work. Would definitely use…read morethem again.

Really appreciated Diego's work - installing Insinkerator, fixed water flow pressure in bathroom…read morefaucet and fill valve in toilet tank. But more - his proactive attention to details and pragmatic recommendations to solve problems. He detected the smell of gas and brought in his sensor to thoroughly check. It turned out to be a leak at the back of my stove, which is why my sensor did not pick it up previously. He brought the gas valve out from behind dry wall, installed a new one so that it's to code and ready for a new stove to be easily installed. Diego was a real pleasure to work with - calm, professional and happy to answer my questions. Thoroughly recommend this company - it's owned by Diego and his brother!

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

This is our second time with this company. Extremely fast response, and Aqiyl, a friendly and…read moreknowledgeable service person showed up. He explained everything, gave us options and took a lot of care in the fairly extensive repair. I recommend this company for your plumbing needs!

Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

FH Furr's biggest problem is not their technicians--it's their management's complete lack of…read morefollow-through. I'm attaching the emails I sent to FH Furr regarding the second incident. They are exactly what was sent, with my email address, phone number, and home address redacted. The first issue with my new HVAC system required 4-5 service visits over multiple days before it was resolved. After the issue was resolved, I repeatedly asked about FH Furr's advertised $500 No Frustration Guarantee. I never received a callback or any type of explanation--they simply ignored it. The second incident was even more frustrating. After my service request had already been pending for over 24 hours, my appointment was pushed back another five days during a heat wave because a specific technician was apparently needed. I called back to ask if another technician could be sent sooner because waiting five more days was not acceptable with 95+ degree temperatures and the upstairs reaching around 80 degrees with two young kids. At the same time, I asked that a manager contact me to discuss my concerns with how the situation had been handled up to that point. I was repeatedly told someone would call me back (twice by phone and once through a technician), but nobody ever did. I followed up with two detailed emails to document the issue and give FH Furr the opportunity to handle it, including asking again about the $500 No Frustration Guarantee. Those have also gone unanswered. If you end up with an issue requiring anything beyond dispatching a technician, don't expect management to follow through. At this point, their $500 No Frustration Guarantee feels more like a sales promise they have no intention of honoring. Every technician who came to my home was professional and did everything they could to help. They are not the reason for this review. This review is entirely about FH Furr's management and customer service. I will only be contacting them for future HVAC repairs while the warranty on their installation remains active--and only because I have little choice.

They were very responsive, the service was excellent and fairly priced. They came to correct a bad…read moreinstallation of an expansion tank. However, as it turned out my water heater type didn't need an expansion tank, but a pressure relief valve. The tech explained the problem very clearly, installed a pressure relief valve, and was even creative by installing a pressure gauge where the previous plumber incorrectly installed an expansion tank. Definitely plan to use them in the future.

I haven't used Drain Works yet but wanted to post a review because their customer service is top…read morenotch. I have a Canadian brand water heater that most plumbers aren't familiar with. He was the first person to respond to my request on Yelp and offered to come out and diagnose the issue but recommended that I call the manufacturer to see if it's still under warranty and find someone familiar with the brand. He spent several minutes talking with me and it felt like he was really trying to help me with the best possible solution--not just get my business. That's rare these days and if I ever do need to replace my system or get other work done, I will be calling them!

JF Plumbing and Heating responded quickly to all our questions before we committed on a replacement…read moretoilet for an old apartment in a historic building. Their technician - Joe - is a knowledgeable, capable, conversational asset. Despite unforeseen conditions requiring repair of the plumbing connection that was to remain, and two toilets that were leaky from manufacturing defects, JF Plumbing and Heating responded on the fly, taking the working parts of each while diagnosing slapdash repairs by the previous owner - that may have led to the broken toilet we had to replace - in the process. As of the day after replacement, everything sems in great working condition. It's been rare in my experience that tradespersons call to keep me apprised of their status on the day scheduled for the work. Thanks to Melanie, too for the heads-up. Six stars! ref: I'm a architect.

My 2 upstairs toilet drains were clogged and JF came to snake on Friday afternoon. Charged me $630…read morefor what I thought was cleared and job completed. By Sunday morning the backups returned. JF returned and again snaked the drains. Very nice technicians and hopefully the job is completed for good. However, I was charged another $350!!!! I called to ask why I was charged again for what was clearly a redo of the previous job 2 days prior that was not successful. I was told it was the company's policy to charge for another visit. Apparently the company does not stand by their work. I do not recommend.

Top Tier Service. I had a hot water cartridge replaced. They worked with my building maintenance to…read morecoordinate the water shut on/off. My tech Bobby was quick and efficient. Standout qualities: Live customer service support. Quick to schedule. Professional and friendly staff. Priced reasonably and affordable. Very knowledgeable about various plumbing systems and products. Clean work area. Covers shoes inside of your home. (Without being asked.)

Thank you Aaron F. for the excellent service and craftsmanship you displayed. You explained…read moreeverything and discussed possible options. Thank you again and I highly recommend DB's Plumbing. This was our second plumbing need you guys have responded to and both times gave us excellent service.