I've been dealing them them for a couple years now, and without of doubt, they are the worst climbing company I've ever delt with, and considering im 61 years old and owned at least ne house for the last 35 years, that's saying a lot. The don't complete their work. They drag out theory work for linger than they told the tenant. The left messes They broke fixtures that needed replacement. They gutted and replaced all the piping and cut out twice as much drywall than was needed (ant I had to pay to replace) Lots of excuses. Lost of promises to dispatched technicians, "they are on their way" who never showed up. I have all this documented in tests, emails, and recorded conversations. As part of the gutting and replacing of all the supply lines they were also supposed to install new fixtures that were too old so long as I provided them. The they conveniently said all my fixtures (some 30 years old) were in fine shape. Leter wen it turned out not to be the case, they offered to eplce all the cartridges. But that too was a lie, they did nothing of the sort. I have paid upwards of $10,000 and its still a nightmare. Currently my house I s flooding due to shoddy work. They replaced every bit of piping just a few months agon and should have lasted me another 35 years, but so far only months. Feb 20 Update, Jimmy from Nutech came and saved the day, thanks, Jimmy (Daniel, think about returning calls next time so it does not have come to this) If you all use NUTech, ask for Jimmy ! read more

This company is terrible. I got assigned to them through a home warranty company, which I will also be cancelling. I had the same exact repair earlier in the year; a shower handle broke for a Moen posi temp faucet. Prior company did exactly what is needed; remove the old faucet cartridge and replace with a new one. No cutting drywall, no cutting pipes, just some wrestling to get the old valve out and new one in. Part is $30. Have to remove 2 screws in the front too. Do a search for "replace Moen L222" to see a video of this done in about 15 minutes. NuTuch said they would need to cut the drywall, cut the pipes and would cost $750 to replace. Warranty company refuses to swap to the other company that did it in 15 minutes without charging me $750 so now I am stuck finding a company who will do it the right way which won't be hard, but still annoying as that's the point of having a home warranty. Just terrible waste of time and energy. read more

I am extremely dissatisfied with my experience with New Tech HVAC and Plumbing. My appointment was scheduled for a timeframe between 10:00 AM and 1:00 PM. No one showed up during that window. I called the company at 1:00 PM, and Morris told me the technician was just running late and would be there by 1:30-2:00. Still, no one came. I called again at 3:00, and was told there had been an "accident" but the technician was on the way. When I pressed for details later, Morris changed his story and claimed the technician had been in a car accident. Finally, when the technician (Jimmy) arrived at 5:00 PM, he admitted there was no accident at all--they were just handling "other houses that were more important." Not only was this extremely unprofessional and dishonest, but Jimmy also misrepresented the work. He told me our shower needed new parts that would need to be ordered, and that the company would call us once they arrived. However, I later found out that he closed the ticket with our home warranty company, falsely claiming nothing needed to be repaired. The shower clearly still leaks, with water coming from the diverter and the spout whether the lever is up or down. After reading other reviews, it seems this type of behavior--lying to customers and misreporting to warranty companies--is a common issue with them. This is unacceptable. They wasted my time, were dishonest multiple times, and failed to resolve the actual problem. I would strongly caution anyone against using New Tech HVAC and Plumbing. read more

Not professional at all. No shows for my appointment 3 times. I would not recommend this company

Avoid this Company at All Costs! I experienced firsthand all the negative reviews I read about this company, and I'm convinced that a significant part of their business model is designed to scam customers through customer deductible fees on Home Warranty claims while pushing unnecessary, expensive services. I filed a home warranty claim for a toilet that frequently clogs. The plumber who arrived did absolutely ZERO troubleshooting, simply stating that since the toilet wasn't clogged at that moment, there was no mechanical issue. Instead, he immediately recommended a complete Hydrojet drainage cleaning--a costly and extreme solution that I suspect this company profits from. Unsurprisingly, the Home Warranty company denied the claim, as Nutech didn't even attempt basic troubleshooting to determine if the issue could be resolved at the toilet level without resorting to an expensive full drainage cleaning. My choice was to simply lose my $45 deductible with no work done or pay almost a thousand out of pocket for the very expensive full drainage cleaning, that I'm not convinced is necessary. Not only was I scammed out of the deductible with nothing to show for it, but they also wasted my time with multiple no-shows. They missed the first two appointments entirely and were two hours late to the third. If your home warranty company assigns them to your claim, do yourself a favor: immediately request another contractor. I ended up wasting two weeks of my time and losing a $45 deductible with absolutely nothing resolved. read more

good dob , good job , i like the way this guys work , they resolved mu plumbing issue

The main water line to our property burst and these guys responded quickly, diagnosed the problem, quoted an affordable price, and with permission swiftly executed the repair! I absolutely recommend giving them a call if you have any issues. read more

Obtained a recommendation to replace a fixture in the kitchen. This was supposed to be fixed through a home warranty however I suspect the time involved to take apart the fixture and actually fix it was more time consuming than replacing it and the warranty company only pays for builder grade replacement ($90 dollar difference in price from quoted fixture). The quote for the work was over $600 and the markup on the part was over double the price of the fixture found at Lowe's. $1000 to fix a $129 kitchen fixture is really expensive to unhook the supply hoses, replace the fixture and secure a new fixture with hardware included with the new fixture and hook up the supply lines. I would not recommend this contractor as I feel they took advantage of a situation and immediately jumped to the work with us outside of the warranty. read more