I got a pedicure with Elena as a walk in and she was so nice and efficient. She showed me all the colors and helped me choose a color that would look good on me. I love cat eye gel and she did them on my toes. She was so quick with the design and it came out so good! Elena also showed me sets she's done and if anyone wants builder gel or longer manis, her sets look amazing. She's very gentle and I would definitely recommend anyone who hasn't had a service with her to book with her read more

Lena absolutely KILLED my set! she gave so much care into my nails with paying close attention to the detail. I totally recommend booking her! Thank you Nu Nails! read more

Nü Nails - Gel x nail set - Nail Salons Near Me - San Jose, California

I hate to leave a bad review, but I feel like I have to share my experience. I was actually happy with my manicure Kelsey did a great job, which is why I was willing to come back. However, during my pedicure, they switched nail techs midway, and the quality dropped significantly after that. It also seems like the owner is rarely present and leaves an older lady (who I later found out is her aunt) in charge, and she pretty much does whatever she wants. I reached out to the owner to politely share my experience, but instead of addressing it, she blocked me. I only realized this when I tried to book another appointment with Kelsey. Really disappointing customer service. Even if you find a nail tech you like, it seems like booking and management can be an issue. I'd recommend going somewhere else if you're looking for a more professional and consistent experience. read more

Updated Review: I decided to come back to this nail salon since I haven't been back in almost 2 years. I had an older lady do my pedicure and she was nice, but she did my pedicure too quickly. My pedicure was 25 minutes; I got seated and she clipped my toenails and filed them down just a bit. She didn't really clean under my toenails like the other ladies that have done my pedicures before. Once she started scrubbing my feet with the yellow sponge or pumice, she only scrubbed my heels and only did 5-10 seconds each foot. Also, there was no massage, just straight up putting lotion on my legs and considered that a massage. After my pedicure, I noticed that my toenail isn't fully polished and there are bubbles under the polishes on some toenails (pictures with pink toes). The ambiance of the salon is alright, there was some music but the volume was a bit low and the salon seemed super quiet even though there were 3 other clients getting their nails done. I definitely think that they can improve the ambiance in the salon! The prices are reasonable and pay in cash so that you can get a cash discount and get some $ off. read more

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I texted the phone number listed a day prior to schedule an appointment for acrylics, they responded back quickly and friendly. Walked in and was greeted right away. Only had to sit for a short moment before the chair was ready. I loved Kelsey's work. She made sure I liked the shape and length, also gave me suggestions since I had not gotten my nails done in many years so I am really not familiar with all the new stuff the outcome looks pretty spot on with the inspo pic I showed her. I would definitely come back, especially since it's literally across the street from my house! read more

Nü Nails - Nude acrylics - Nail Salons Near Me - San Jose, California

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This is three days after she buffered the polish from my leg and scraped my skin. It has now formed a scab and feels like a rug burn. How unfortunate it is that a nail salon like this is still in business. read more

I had such a great first experience getting my eyebrows waxed by Kim! The process was super quick and completely painless, and my eyebrows came out super clean and nice, just how I wanted them. I'm definitely happy with the results and will be coming back again! :) read more

*UPDATE IN RESPONSE TO OWNERS REPLY* Thank you for taking the time to respond. As mentioned in our text conversation, I understand that add-ons are priced separately. My concern was not that designs cost extra, but that the full pricing was not clearly communicated to me before the service was completed. In my experience, most salons are transparent about additional design costs and provide a total estimate before beginning the service. I have not previously encountered a situation where pricing for add-ons was not clearly disclosed upfront, so this was unexpected for me. I'd also like to clarify that I was not charged for a removal because there was nothing to remove . I came in with fresh, clean, natural nails. So the total strictly reflects the builder gel and added designs. While I understand the pricing breakdown you provided, my main concern remains the overall result and longevity for the price paid. The cat eye effect is barely visible, and the gold lining shown in the inspiration photo is missing from my set. Unfortunately, my nails also chipped after just a couple of days. I've attached the inspiration photo compared to my final result, and I believe the inspo vs. reality picture speaks for itself. At this price point, which reflects a more luxury-level service, I also expected a more complete experience overall. Even small finishing touches , such as offering lotion at the end , were not included. When paying premium prices, I believe the service and details should align with that standard. As I've mentioned in our text messages, I understand that fixes may be offered, but with work and a busy schedule, it's not always realistic to return for corrections. When I leave an appointment (especially at this price point) I expect my nails to last a reasonable amount of time without needing to come back so soon. After reading other recent reviews mentioning similar concerns about pricing and durability, it seems I'm not the only one who has experienced this. -------------------------------------------- This place used to be my go-to for several years, so I was a little surprised by my recent visit. I came in for builder gel with a cat eye design, one small flower, and two tips. I didn't have any polish on beforehand, so it was a fresh appointment with no removal needed. Before starting, they mentioned checking their website for pricing, which lists services around $63-69. My total ended up being $99 ($5 tip) which was higher than I expected for what felt like a pretty simple set. I may have misunderstood how the add-ons are priced, but it did catch me off guard. Unfortunately, my polish chipped after two days, which was also disappointing. The pricing feels inconsistent and overly expensive for the quality received. Unfortunately, I won't be returning. read more

Nü Nails - $100 nails , chipped nail polish after 2 days - Nail Salons Near Me - San Jose, California

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Called to see if they had any availability on a Sunday. Got me in quickly under short notice! Got a fill done and my artist did a great job replicating the picture I had shown her. Will come again! :) read more

Nü Nails - Nail Salons Near Me - San Jose, California

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We have been coming here for nails set Jennie was always the one doing my nails but she was fully booked. Then the next nail tech available was CHARLY, she was very rude talking to me and i was not happy with her work. I was asking her to help me with the colors, showed her the photo of what my preference was but did not even help instead she told me to just pick whatever and shell put it. I felt rushed, end up disappointed and not contented with her work. read more

Nü Nails - Nail Salons Near Me - San Jose, California

Wow. This is the best, clean and timely nail salon I have ever been to! The nail techs were super friendly and knowledgeable. Nicky was my technician and she was so wonderful. She did a gel Manicure and pedicure for me. read more

Nü Nails - Nail Salons Near Me - San Jose, California

So .. if this were a year ago, I would've gave Nu Nails a 5 star review .. but, things have CHANGED since I used to come here They book appointments & make you wait over 30 mins. They have a hard time taking accountability & apologizing for running late. Instead, they'll say things like " appointments aren't guaranteed" & "she'll be right with you" -- for 30+ mins My pedicures have been rushed because of their lack of honoring appointments. I've been late to things I had to do after my nail apt cuz my appointment was delayed. So if you really value your time, this ain't the place for you I'll give credit where it's due though, their nail techs are great! I've been to Kimmy & Mimi. They both do amazing work. I just unfortunately no longer go there because I can't deal with the constant scheduling issue they got going. Hope this is helpful to whoever is considering getting their nails done here read more

I had Jessica and she was great! I was a nail model and she surpassed my expectation. My first 3d nail art and won't be my last! I got my pedicure also and loved the colors they had :) very thorough and love my shape and design! I'll be back. Thanks Jessica! read more

Nü Nails - Nail Salons Near Me - San Jose, California

Jenny did my nails and I have no complaints! She copied my inspo picture perfectly and tweaked anything I wanted. She also checked in with me throughout the whole process to make sure I loved everything. Super sweet and attentive love how my nails turned out! read more

Nü Nails - Nails - Nail Salons Near Me - San Jose, California

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I've been going to this salon frequently since 2023 and honestly this was the nail in the coffin for me. I only came here because I was in a rush to get my nails done for my vacation or else I would've gone to a private nail tech. I had requested a square shape and was expecting it to be very sharp but instead I got a bulky 2000's nail shape. I've been trying to convince myself that they're cute but they're just not! I've never hated a set of nails this much, I can't even look at them and admire them. I didn't ask what my nail techs name was because she didn't make me comfortable enough to talk to her. She did not make conversation with me at all during our session. While she was filing my nail beds with her drill she hurt me multiple times to the point my nail beds would burn. On my middle finger, the one with the nail off, she hurt me so bad I yanked my finger back from her drill and said "ow" and everyone looked at me but none of the staff asked if I was okay. She did not even apologize. She also left acrylic under my nails which doesn't look professional or pretty at all. I asked for a letter on my nail and she didn't give me an option of colors which they usually do so she picked out the silver for me. When she stuck on the letter she looked at it and noticed that it was crooked and tried taking it off but ultimately decided to leave it there and let me leave with a crooked sticker instead of properly fixing it. I left her a $0 tip. I will not be coming back here. Spend your money elsewhere! They don't care about you here. read more

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I always loved coming here because I have never been disappointed until now :( . I used to come almost every other month but took a break from doing my nails for awhile now, and I finally came back to treat a friend out. I understand things are more expensive now but I paid $130 ($10 tip) for a gelx set w/ designs. Barely lasted a week! This was the most expensive set I've gotten with them and it saddens me it barely lasted. Usually it would stay on for weeks or even over a month. read more

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vary good nice too and my feet look sooo amazing too 10/10 i will be back and the price is very affordable to

Friendly staff. I always come here when i want perfect nails because they do so soon. They have great music as well and good vibes overall. I love my nails. read more

Nü Nails - Nails - Nail Salons Near Me - San Jose, California

Awesome nail tech -- truly thoughtful and kind. Unfortunately, the front desk experience was the opposite. No greeting, no wait time given, and no offer to sit or be comfortable. Customer service starts the moment you walk in the door, and that's why I will not be coming back. read more

Stellar job--amazing quality and didn't take all day. I used to go to another bigger local spot, yet the art was questionable and services were somehow more expensive than at Nü Nails. The pictures attached are about a week of wear already but still look brand new. I plan on becoming a regular! read more

Nü Nails - Nail Salons Near Me - San Jose, California

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I've come to this place twice and both times I left pretty upset: first time I walked in without an appointment and was told to have a seat that it will take 5 mins which is totally fine but 5 turned into 30 and at first I was okay until I noticed they barely even acknowledged me as I awkwardly just sat there and eventually I got up and left. Today I had called in advance was told to come in at 4:30 I arrived on time and was told to have a seat by a rude woman wearing a mask and of course I sat down which is fine and no one barely said anything or gave me ETA and I sat there for 15 mins and got up and left. The lady who had "greeted" me must have seen me leave and then decided to call which I didn't answer and text that now they were ready for me.. did I have to walk away to be noticed of service? It's just not funny playing with peoples time just be honest about your wait times. I won't be coming back here I felt so out of place and unwelcomed both times. read more

Jenny did a great job on my nails. Took around 1 1/2 hours and she kept asking about my preference through the process. Love them! read more

Nü Nails - Valentines Nails - Nail Salons Near Me - San Jose, California

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I made an appointment by texting them which was really easy and they responded fast. I had Lily and she was so fast and went above and beyond to make my nails look gorgeous. I usually go to private techs but was tired for add-ons for every little thing. I used two different inspo pictures and she has no problem seeing the vision. I got so many things done to my set and she did absolutely amazing and I paid $95 only, I've never been happier! read more

Nü Nails - Nail Salons Near Me - San Jose, California

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I stopped by for a pedicure and honestly, it was a really disappointing experience, especially for $50. The whole thing felt super rushed and half-assed. What really concerned me was the hygiene - none of the tools seemed sterilized, and they even used old, used sponges, which is a huge red flag. My nails weren't even properly trimmed. at the end, they used a dirty rag to wipe down my legs. Definitely not worth the money, and I wouldn't recommend it. read more

Obsessed with my nails! My tech absolutely killed it--perfect shape, perfect color, perfect vibe. She's so creative and makes the whole appointment feel like a treat. 10/10 recommend! read more

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I have been going to Nü Nails regularly for just over a year, about every 3weeks. (My nails can last longer but I get bored, and I do hair iykyk) My nail tech is Mimi and she is amazing!! My nails are always perfectly shaped, and she is always up to try what ever design I come up with. I'm not familiar with many of the other nails techs as Mimi was referred to me and I stuck with her. Everyone has always been extremely nice to me thougand I would definitely recommend. read more

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It's a Sunday i called around 4:30, they said they close at 6:00pm. Coming right now and they were super fast. Jenny worked on my gel manicure color change while another older lady removed my gel on my toes. No longer needed since it's Fall with closed toe shoes. I got out at 5:30pm, I was the last customer. I think next time I have to be the first in the morning or mid day. That was super fast. It wasn't a sloppy job but they want to go home, I get it. I felt pressured to hurry and choose a color, i chose brown for Fall. Went from light to dark starting with pinky finger. We will see. I haven't found the right place as my "go to". I want to find a place that will deliver results and not rush and not nic you. That's important. read more

Love coming here!! Kimmy's work is so consistent. Plus they text back super fast when making an apt, I think they also take walk ins too but best to text in advance. Also nickie did my pedicure yesterday & she was soo thorough, plus her french tip was so clean. Loved it. Staple place! read more

Nü Nails - Nail Salons Near Me - San Jose, California

**********ATTENTION********** DO NOT. I REPEAT DO NOT COME TO THIS LOCATION AS THEY WILL RIP YOU OFF AS MUCH AS THEY COULD. They all talk crap in their own little language and secretly OVERCHARGED YOU! I asked for an acrylic for my seven year old daughter and she charged me $105 I was shocked mind you she only did her nails and not her toes. This woman wanted to charge for every little reason she could use. I asked her to give her a fresh set boom charged! Every little design was $10 a piece what the actual fuck? This place is ridiculous! Horrible attitude too! And... a homeless person walks in they didn't immediately kick him out he was touching everything in the store and didn't bother sanitizing anything! GROSS read more

I want to love this place SO bad since it's near me and the reviews are good but I'm just not completely satisfied with their designs. I always give a picture of what I want however if they are to tell me they can't do it that's fine too I don't mind completely changing the design. The design is still pretty however there are extra lines that are not there in the picture that I gave and I noticed only when it was already cured. Another thing I didn't notice until after it was cured was that she was doing the designs upside down on my nails. There's also the bead flowers they gave me, as you can see in the picture of what I wanted it's painted on they told me yes that they could do this design. However they later asked me if the bead flowers for the flowers are okay to use which tells me that the painted design couldn't be done-- so what I'm trying to say is tell me at the beginning if things can't be done instead of going through with the design and giving me alternatives half way through. read more

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I had such a great experience with Kelsey ! My pedicure came out absolutely beautiful and the attention to detail was amazing. Super professional, clean work, and exactly what I asked for. I'll definitely be coming back and highly recommend! read more

Unfortunately, I will never give them a cent or a second of my time ever again. They were great, until they weren't. The salon has very steep prices, but I was always willing to pay because of the quality of service received. Sadly, I will no longer be a customer after going here religiously for the last few years. Prices are insane, quality of service has gone down significantly and customer service is non existent. TLDR; had a bad experience and when i reported it 3x, i was ignored and it just goes to show how they lack accountability and customer service. moreover, i chose to look past the several bad nails ive gotten from other techs and how expensive their services are for what you're getting because I kept trying to convince myself they were the best. Nope. i regret being so loyal to them. The full story: I got a gel x set done by someone here because my usual tech was out and it was disappointing how little time they lasted. Let alone how it looked and felt on my hands. I wish i took a photo, but they were bad and I was in denial so I didn't. Anyway, a week after getting them done, I experienced lifting on all fingers which never happens to me and 1.5 weeks in, a nail completely popped off, not to mention how overfilled the gel adhesive was under the extensions. Because of how bad it was, I messaged them to get my nails fixed and explained the problems I was having. They replied and said to come in to get them fixed so I then asked for an entirely new set because of the condition of all my nails. They said okay without addressing my concerns or having any accountability, so I came in thinking I would at least get a discount or a free set. Bad to assume on my end... but i truly was expecting at least something! I paid a lot of money for that set that was terrible, but they charged me full price at the salon for the new set. Mind you, I asked for the most simple, short gel x nails with a single polish color because I didn't want to make things complicated for them. I tried to explain in person to the tech but she didn't seem to understand what I was saying so I decided to just text the phone number they use to book appointments and they ignored me! Naive me thought maybe because it was the holidays that they needed time to reply but nope, i followed up 2 more times and i didn't receive a reply at all. How disappointing because by the second and third message I wasn't expecting to receive anything in return, I just wanted some accountability. I was so loyal to them and it's just outrageous that they didn't even want to hear me out. Yes, i understand I cannot expect a free service and I went without getting verbal confirmation, but they should have at least had a conversation with me about it and said no but sorry that it happened. I went into it with kindness and was met with silence. Aside from this experience, I've had several poor quality nails done here by other techs and yet I still kept going back for some silly reason. Their photos on instagram make it seem like they are very talented but I only had 1 girl here who was actually really good. So i kept looking past it all and kept going. But now, it's not even worth it. If you're thinking about going here, don't even waste your time or money. read more

Nü Nails - pink jelly polish + chrome on medium length gel x - Nail Salons Near Me - San Jose, California

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-got GelX removal and new GelX set -Sam ate once again, he always understands what I'm looking for -artistic, precise, efficient (did everything |~1 hour!) -relaxing (not too quiet or loud), great balance of chatting and me-time read more

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I've been coming here every three weeks for builder gel nails and a pedicure for about the past 5 months. I've been really pleased with the quality of the service- the builder gel nails last three weeks every single time. This is the most important thing to me since I don't have lots of free time to spend at the nail salon. The one time I broke a nail after a few days they fixed it for free. You can book an appointment over text which I love. They have a good selection of nail colors and always accommodate my very specific requests. I've never been kept waiting, either. Efficient and quality service. read more

This establishment has become my sanctuary for over three years now. Their unparalleled flexibility, coupled with their commitment to keeping their salon fresh and trendy, has kept me coming back time and time again. Recently, I witnessed an act of kindness that truly exemplifies the ethos of this place. The owner, with grace and compassion, stepped in to assist an elderly lady who seemed lost and uncertain about her appointment. Despite the confusion, she patiently listened and offered a solution, even arranging for the lady to bring her daughter along for better communication. As someone who assists her mom with almost everything this hit close to home. My trusted nail technician, Nikki, has been my go-to for years. During my pregnancy, her soothing foot massages were a godsend, and her meticulous nail services never disappoint. She is my go to person! Also I received a mani from irene today and yet again another great experience Irene also has a delicate touch and impeccable work and I'm grateful to have found another skilled professional to turn to when Nikki is unavailable. I am glad to have ended my search of my go to salon after finding this one, thanks to the dedication and expertise of its staff. read more

Nü Nails - Nail Salons Near Me - San Jose, California

Had an amazing last minute pedicure Just a call ahead and all was well. Great local restaurant lace read more

I came here a handful of times and would have to say my tech was nice. I went to the same nail tech several times and she did well on my gel x nails. However, on my recent visit in, I decided to bring in my 12yo daughter and her friend for a mani/pedi with no cuticle trimming and gel polish. They have baby skin and no callous, so it should be easy. Granted they both had a couple of designs and gemstones on top of a French manicure... $130 for one child, $115 for another child was a bit much for an hours worth of work. They did offer me a 5% discount to pay in cash. I should have asked for pricing but I never have ever been charged that much for my daughter's previous spa days. Worse thing, for $130, they still missed and didn't paint one of my daughter's toe!! They are very accommodating to getting you in, I won't deny that. But for the price and for missing a toe, that was pretty disappointing. A star for being accommodating & a star for my tech being nice. read more

Nü Nails - Nail Salons Near Me - San Jose, California

I brought my daughter here to have her nails done in preparation for her dance and graduation. The service was excellent, and the prices were very reasonable. The staff were all incredibly friendly. While waiting for my daughter, I decided to get my nails done as well. Im happy with my mani/pedi. We will certainly return in the future. Highly recommended this nails place. read more

Nü Nails - Nail Salons Near Me - San Jose, California

This is my second time here and I absolutely love both my hands and toes!!!! Lily is my new go to- she is sweet and listens to exactly what I'm looking for. I will def be coming back. Thank you Nunails! read more

What a disappointment. Bad customer service. My friend asked me to try this nail salon with her, so I went even though i rarely have my nails done. Due to the nature of my work in medicine, I prefer to keep my nails clean and short, and not stand out too much, so I chose a basic nude cat eye gel polish (inspo pic attached). At the start of the session, I showed the manager my inspo pic and the color I picked so manager pulled the polish bottle and gave to the nail tech. I mentioned how the color is too dark for my liking when the tech did my first nail, but she said that's how it looked like under the nail lamp, so I chose to trust her and continue to let her work. I can feel the tech was rushing to finish my nails throughout the session, and every time I tried to check on my nails she asked me to keep my hands inside the UV lamp instead. So as someone who hardly have their nails done ever, I chose to listen and do what I was told I understood the limited design space for my small nails, that's why I ended up telling the tech I was not gonna get the glitter tip design like the inspo picture. Towards the end, I mentioned that the cat eye line isnt cleaned/clearly shaped as a line, and also how the tips were not filled, but instead of offering to change or fix it right away, the response I received is the same: that's how it's supposed to be/ that's how it looks like. Then the tech started cleaning up and walked away while my hands were still inside the lamp. She then tapped me on the shoulder telling me I'm done and immediately sat down to work on another customer. Obviously at this point I realized theres no need to say anything anymore to her because I cant just ask her to leave the new customer and come back to fix my nails, so I decided to asked the manager to get it fixed by another tech. I waited for a while for the manager to come back or for a tech to be available, but after probably 30 minutes I had somewhere else to go so I left. I called the store to asked for the tech's name and for the manager to reach me back, someone not the manager answered and asked me for the details so they can tell the manager later, and promise to set up another appointment for me to come back and fix it. I was told to text them the inspo pic and the pictures of my nails, so I did, along with my concerns/issues. I waited more than 24hrs and no one reached me back so I called the store again and realized I got blocked because it said "number disconnected" when I called, but my friend called and was able to reach their voicemail box. I have been to a few small local nail salons but I have never witnessed such a low way to resolve customer conflict. Even if this is just a misunderstanding, a call back to explain would have been enough for me to comeback to purchase a new set and bringing my family members, because the tech that did my friend's nails had done a great job. I have learned my lesson to check reviews before I purchase services from small local businesses like this one to avoid another disappointing experience. read more

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