I recently posted a less-than-positive review of my experience at The Plantation House. Too often,…read morewhen customers leave a negative review, restaurants either don't respond at all or reply with a generic statement such as, "We're sorry we didn't meet your expectations. We'll discuss your experience with our staff." That was not the case with The Plantation House. They responded to my review and asked that I contact them to discuss my experience. Lucas reached out to me several times, and we were finally able to connect. Within a few minutes of our conversation, it was clear that he was genuinely concerned that the restaurant had not lived up to its standards or met my expectations. He apologized for my experience and refunded the cost of my meal. My goal was never to receive a free meal or any type of compensation. I simply wanted to share an honest account of my experience. This restaurant serves thousands of guests, and no operation is perfect. What impressed me most was that they took the time to personally reach out to an unsatisfied customer, listen without being defensive, and make things right. That level of customer service speaks to the integrity of The Plantation House and its commitment to ensuring every guest leaves satisfied. While my initial experience was disappointing, the way they handled the situation deserves recognition and has certainly changed my overall impression of the restaurant.

This is a great spot to go to after a round of golf. The food is very tasty and it tastes very…read morefresh as well. It's fun to overlook the golf course and see people hitting as well and the service was very friendly. We tried the burger and chicken sandwich and both of them were very solid

Great food and service. Also a good way to learn a little bit about Hawaiian culture.read more

Super solid luau at the Ritz Carlton!…read more Staying near Kapalua on our latest visit - I decided to surprise wifey with one of the newer luaus on the island, the Tales of the Kapa Moe! Had to make my reservations a few weeks in advance since the luau is only on Tuesdays and Fridays! Some limited, ah?! Taking place at the Ritz newly renovated Aloha Garden Pavilion, such a sight when you walk in! Welcomed by staff and given a fresh flower lei and a stiff cocktail (or TWO) right away! Now that's what I call the Aloha Spirit...quite literally LOL! -Blue Hawaiian -Kapalua Mai Tai (fave of the night, strong & vibrant!) Before going to your assigned seating in the covered pavilion, you can partake in the Hawaiian cultural activities in the lanai, and get your pictures taken underneath the beautiful garden backdrop! Then when you're ready you get escorted to your table for the luau pre-show! I gotta say - the highlight of the night is the luau dinner, pretty swanky! Before they call you up to the buffet line by table, they bring out the whole roasted pig for showing off as it heads to the display line for service! I noticed though that the pig is not made in an underground imu as is the traditional Hawaiian method - it is cooked in a Caja China, which can also produce succulent meat! The buffet is stacked well, and you can go back as your heart desires! So much to eat: Salads -Hawaiian Chopped Salad -Caesar Salad -Kula Beets with Arugula (for you vegans) -Soba Noodle Salad Entrees -Whole Roasted Pig -Macadamia Nut Crusted Fresh Fish Catch -Westside Huli Huli Chicken -North Shore Oahu Garlic Shrimp Sides -Wok Fired Island Vegetables -Local Molokai Sweet Potatoes -Ginger & Soy Steamed Bok Choy -Garlic Mushroom Fried Rice There's even a Build your own Poke Station with ahi and kimchi tako poke and tons of condiments! AND even a Keiki Menu that includes Fried Chicken Tenders and Mac & Cheese! I know this isn't what folks in ancient Hawaiian times ate, but cheee hooo the food overall is ONO! The Kula Beets with Arugula and Soba Noodle salads were faves! Some crazy flavor combos going there and good starters! Cannot go wrong with a poke bowl with your own fixings as an appetizer as well! The Whole Roasted Pig was nice & moist (especially the belly sections), delicious when served with the mu shu buns, poi, pickled vegetables, and hoisin chili sauce. Like basically an Asian taco! The Macadamia Nut Crusted Fresh Fish was delectable too, delicate fish with their mild Thai coconut curry sauce was very good! The North Shore Oahu Garlic Shrimp was liked as well, so much garlic and lemon butter! And what goes well with protein? Why, a heaping serving of Garlic Mushroom Fried Rice of course! More of a modern meal take on the Hawaiian luau, but I ain't mad! I made sure to eat enough for my ancestors HA! After the buffet dinner, relax, digest and get ready for the show. The Tales of the Kapa Moe! Great local host, makes you get interactive too, work off some of that luau food! The show is a lively depiction of a day in the life of the Hawaiian ancestors, showcasing the different tasks of everyone in the village. Many tales to enlighten your senses: *Koʻi Honua - A story of the creation of the islands *Pele - Goddess of the volcano and its molten lava *Kanehekili - God of thunder bringing forth rain to start growth *Laka - Goddess of the forest and all earthly vegetation *Ka I ka hoe - Audience participation chant lesson *Huakaʻi Hele - Migration of our ancestors from the south pacific *Ka wailele o Honokohau - Acrobat in the form of a waterfall *Ae Kakou - Men dance expressing their love for fish and poi *Lānaʻi - The beauty of Lānaʻi displayed as our women dance in a cloud *Moea awakens - Fire finale representing that the fire of our people its heritage will continue to live and burn strong And while you're enjoying the history, don't forget to grab some desserts: -Mochi Tart (must try!) -Mango Pudding -Mango Cheesecake -Kapalua Bar -Macadamia Chocolate Crunch Cake What an experience of a luau, very nuanced! Especially the fire show at the end, super LIT is an understatement! My only note is that this luau is a bit pricey for the 3 hour dinner & show - about $260 per person for Ohana Seating, and about $316 per person for the Ali'i Premium Seating (right near the front row). But if you're a kama'aina don't despair - let them know and you can get 20% off with valid Hawaii ID! Awesome time for wifey & I at the Tales of the Kapa Moe Luau Show! This was us early celebrating our 15th anniversary! Can't go wrong with this luau at the Ritz! AWWWRIGHT!!

Local spot amongst other options within this strip mall that delivers the goods on point - from the…read moreegg-rolls to the steak & teriyaki grilled chicken alongside delicious macaroni salad - this is worth your patronage. Walk-up service is congenial and knowledgeable - and - while no frills inside and outside - the food will have you glad to simply embrace the surroundings and seating to eat hot right on the spot. Check it out !

CASH ONLY , they are very clear about this which we did not know…read more The restaurant is located in a Small outdoor strip mall, limited parking but it is not in a busy area so you should be good! Very casual service. We ordered: Mahi Mahi Lemon Caper Sautée: 1/10 The fish just tasted extremely bland not fresh tough and the lemon sauce just made it wet but added in no flavor as well. Rice was mushy tasted overcooked Mac salad was decent but not the traditional Mac salad flavor. Kung Pao Chicken: 2/10 Small pieces of chicken mostly fried so very little chicken this dish had a good amount of flavor because it was sweet. Chicken and shrimp fried rice: 1/10 Rice was so mushy quality and freshness is just not there. Overall this was not our best meal in Maui I had seen the mixed reviews and wanted to give it a try unfortunately I would no eat here again just because it was not just one dish that lacked quality freshness and flavor it was everything I ordered.

My wife and I found this place when visiting Maui. It was great to find a low key spot with a…read morechill atmospheric here. The food was great, the drinks hit the spot, and the staff was friendly.

incredible service! greeted so nicely and such attentive and kind staff. food was excellent. they…read moresadly did run out of the prime rib special and also the kalbi ribS. I enjoyed the garlic prawns with rice and Mac salad or green salad. my friends liked their Mahi Mahi sandwiches, will definitely be recommending and coming back again!

While on our babymoon, I made a reservation for my husband and I to have an early dinner at…read moreMerriman's in Kapalua. All of the reservation times during sunset were taken, so we ate a little earlier but still managed to see the sunset as we were leaving. The views from this restaurant are absolutely breathtaking. We even got to experience a light rain shower followed by a beautiful rainbow while we were there. Our server was Tim, who was beyond kind, attentive, and engaging. He displayed some of the best hospitality I have ever experienced at a restaurant. He made wonderful recommendations and truly made us feel so special celebrating our soon-to-be baby. To start, we ordered the tako (octopus); it was served in the manner in which escargot is - tons of butter and garlic, and paired well with wonderful fresh-baked bread. For our entrées, both my husband and I did a duo where we could pick two smaller portions of the entrée dishes. I did a duo with the fresh lobster and lamb special, while my husband did a duo with the fish pasta special and the curry scallops. All four entrées were absolutely divine, and we thoroughly enjoyed getting to sample a little bit of everything from the menu. To wrap things up, we had to try the infamous pineapple macadamia nut bread pudding with salted caramel, and they even gave us a complementary dessert for our babymoon, which was their take on a s'more. Both desserts were phenomenal, but I could have easily eaten two helpings of the pineapple macadamia nut bread pudding. If you find yourself in Maui and have the opportunity to make a reservation at Merriman's in Kapalua, I cannot recommend it enough as this was one of those meals that my husband and I will be talking about for a very long time.

This is a nice restaurant with a gorgeous view. Atmosphere was lovely. Service was great. Fresh…read morebread and the bruschetta dip was amazing. For starters, the tako (octopus) escargot (instead of snails) was so good! Ceviche was also great. I had the highly recommended shrimp and pork chow fun for entree. It's slightly different from the Chinese style chow fun in the sauce. The shrimp were cut up in small pieces. The pork was actually spicy sausage, so it should've been more specific on the menu. The sausage made the dish greasier and saltier than it has to be. I didn't like it. My husband had the pork quesadilla that had great flavors but a bit soggy. Daughter had the ahi tuna. She's had a lot of tuna dishes on this trip, but didn't like this dish as much especially the wasabi soy sauce. Son had the crispy pork shank, and that was very good! Falling off the bone tender, nice tropical salsa to balance the rich flavors. The bread pudding with ice cream was a lovely finish. Service was excellent.

I want to give a HUGE shoutout to the Taverna Chef and staff as we ended up eating there 6 times…read moreduring our 2 week stay in Kapalua. They were our favorite for that comfortable go-to place while we there. When on vacation in a resort like The Ritz, it's wonderful to find a place that you know you can drop into and have great food that isn't over the top at the end of a packed day. I can't honestly say enough about the quality of their food and freshness, and how much we are aligned with the chef's taste in cuisine. Their clams are off the charts so we had them many times. My personal go-to was the Melon Salad. Sometimes I just needed a light clean salad on a hot day and this one was absolutely perfect! We also had their Ono and Macadamia Nut Crusted Mahi Mahi, and the Beet Salad, and other dishes that were just fantastic. We also really like their casual golf course ambiance. Yes they are pricey, but it's Maui and it's Kapalua and every dish was better than solid so we felt they were absolutely perfect! Thanks again all for wonderful meals every single time!

Great food, excellent service, the view is amazing. We had 81 people for a networking meal and…read morethe manager and staff were amazing .

What a great meal! Restaurant was very busy but service was still great!…read more The panko crusted ahi role is a must and the beef teriyaki was incredibly tender and flavorful. The portion size was nice as well! All the other rolls and salmon sushi were very fresh. If you like scallops, I would get the roll. The ambiance was lively and there were several people sitting at the bar as well. When in town, I would recommend this spot!

We had dinner at Sansei at 5pm. We were a party of 9 and heard recommendations to eat here. We…read moreordered a variety of things, including the short rib wontons, Alaskan roll, miso-glazed butter fish. Good: - they were very accommodating with setting up our reservations. We originally had called in for a reservation for 12 and they scheduled us for a 7pm table. We had some of our party not able to join us so I called them back and asked if we were a party of 9, could we be seated sooner? They opened at 5 and we requested to have an earlier dinner appointment. The hostess was quick to accommodate and gave us a 5pm reservation. - I felt that the servers were very attentive our entire meal, always making sure to get any extra plates out of the way and refilling waters often Bad: - it was quite overpriced. I understand that this is a tourist-centered area, but I cannot fathom paying $40+ for pasta... the serving size for most of our food was disappointing to say the least. The Alaskan roll had barely any fish and the rolls were not very big. It was falsely advertised to us by our waiter that a roll could easily feed 6-7 people. Please refer to the pictures below to reference serving size. - the food itself was not up to standard, especially for the outrageous price we paid for it all. The short rib wontons... first of all, I recommend Sansei changes the name of this dish because are a far cry from wontons. They did not taste good and there was barely any filling in them. The Alaskan roll tasted like only rice and cucumber. The cooked salmon was dry and came with a single jumbo shrimp... - our main waiter was rude, he did not seem to have much patience, giving us attitude and tone that did not feel appropriate. Conclusion: Overall, we were disappointed with our experience at Sansei. I wouldn't recommend this place to anyone, visitor or local, and we will not be coming back.

We celebrated our 10 year anniversary on June 9th. The food was excellent. The staff was polite and…read morevery attentive. Kudos to our server Craig. Highly recommend this restaurant

It's one of my favorite restaurants the best view. It's on…read morethe ocean. Wonderful Service. Great prices. We love chief Alex!