Had the teriyaki chicken. Although it wasn't the taste you'll get in Hawai'i, it tasted good. Their mac salad was ono but could use a larger scoop. Hawai'i packs their plates, maybe Ono Hawaiian BBQ can follow suit. Other than that, glad we stopped for a quick bite to eat. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Manteca, California

Three Stars....really? That's all this place has? Maybe it's because I'm from Texas originally and I never had Hawaiian BBQ, but this place is outstanding. The Chick Katsu is incredible. I could eat it every single day of my life. It's inexpensive, it's high quality food, and the portion size is great. Come hungry for sure. You have a fountain at your disposal so you can manage to order a small drink and keep it coming! Give this place a chance. It's awesome and the service is great. read more

I used to come here all the time during my lunch break in highschool. I usually get their BBQ beef and spam masubi. Two of my girlfriends and I did our senior project together which was a fundraiser for Sierra's band and we asked them to cater for us. We got the party platter of mahi mahi, chicken teriyaki, and rice. When i went to pick it up, they even gave us a free party platter of crab ragoons. I thought it was nice of them to give us an appetizer for our fundraiser. read more

We eat here about once per month for the last 2-3 years. We have sampled most everything on the menu and particularly like * BBQ chicken * Mahi Mahi * Terriyaki Chicken * Musubi chicken or spam Periodically we'll have the Katsu chicken with curry which is also good if your in the mood. We have even catered with them for parties usually selecting their Chicken or Beef and they have always been tasty. Their portions and quality of rice, macaroni and cabbage are always good too. A place I would recommend to anyone. read more

Stopped in today they forgot to put teriyaki sauce on my grilled chicken it was a to go order when I got to livingston I opened the box and seen there was no teriyaki sauce on the chicken so I called them and they told me to bring it back lol and that if I didn't bring it back she could not do nothing for me! read more

Ono Hawaiian BBQ - Hawaiian Near Me - Manteca, California

Today's kalua pork was overcooked, so the pork was dry and tough. Also over salted and did not taste like it was fresh

Used to be ok to eat, but it looks run down now. Service was borderline rude and saw them cleaning the dirty yellow wet floor signs on the counter where you pick your food up, really unsanitary. NOT coming back. read more

Ono Hawaiian BBQ - Caution! Cleaning the dirty wet floor sign on the service counter where you pick up the food. - Hawaiian Near Me - Manteca, California

I have been to too many Ono locations in California it so far this location is the worst. The store is filthy & the ladies getting the orders are just plain stupid- they don't pay attention to the orders you take. Also it looks like management don't really care because their soda fountain is not working! Also they don't know how to cook fish, mine was half cooked! Nasty place read more

I visited here bought for meals and crab Rangoon. She then asked do o want any sauce so I said yes but she then she how many I say 6 and 3 since they were small and she said I can only get 2 each, I said fine so o get any sauce for the crab Rangoon but Duffey can't answer for herself but her co-worker said NO. She didn't even offer if I would like to buy extra but anyways. Not a good customer service altogether. When we call to order she sounds like she hates her job and when we walk in she said "oh that phone" I guess it keeps ringing. Wow! read more

Smaller portions than the other Ono across town. They'll only give you 2 sauces per plate and you can't buy them. Other Ono gives you as many sauces as you need. Won't be coming back to this location. read more

Always have been a fan of the food. Can't think of a time I was ever disappointed with any meal I've ordered. I can say that I am very displeased with the lack of quality customer service. I walked in literally at 9:00 pm and the cashier with a very sarcastic response said that they were closed and if I wasn't picking up a "to go" order I couldn't order anything. Meanwhile a man walked in right before I did and she took his order. She followed that up with " Sorry he's the last one" ‍ I drove 15 minutes one way for nothing. I hope no one makes the mistake I did by hitting one too many red lights and walks in at 9:00pm! May the odds be ever in your favour read more

Great food but really they sometimes I feel that we'd been cheated on meat portions. Typically they have dirty tables. I noticed a customer getting up to ask for a towel to clean up his own table. The same towel that was used by the first customer with food, rice and all. When we had to get up to ask about our table to get cleaned, my daughter mentioned about the towel being dirty with food and the lady told her that it was fine since they spray them with Clorox. And when we ask about our seats that have rice on them. The lady just said, "sorry I cannot interrupt other customers" next to us so she didn't clean the seats for us. So I ended up asking for the same dirty towel to clean up the seats ourselves. They was three ladies in the front, only one taking orders and I just cannot believe that they're not attentive enough to notice the tables being dirty, poor customer service read more

The food here isn't so bad. The amount served is generous. The spam mushibi is delicious! They just need to hired better employees. They lack customer service. read more

Visit date was 2/18/18. Been doing yardwork today and the unusual balmy weather from the last 2 weeks left to be replaced with gusty winds, and a wind chill in the 40's. Needed a hot lunch - Ono Hawaiian BBQ would do just fine. Arrived to find a staff of 7 associates on duty, taking orders, cooking and cleaning. Ordered the fire chicken and was advised that it would take 10-12 minutes followed by a question...would that be ok?... It was fine and its noteworthy that the associate behind the counter anticipated a possible concern and asked. This leaves a few minutes to make observations of the franchise operation. Tables were promptly cleaned after the customers left, includes wiping down the chair backs and seat. Food trays were collected and taken to the back Front counter staff were prep'n the food to go bags with flatware and napkins. My order was completed in 10 minutes. Bagged and ready to go. Quality of the food was as expected...Tasty, hot, correct sized portions and comparing this franchise to the one in Union City, CA, I conclude that the owner and his team are following the corporate business plan to correctly represent the Ono brand name and quality. Will I go back? - Yes. Where there any issues during this visit? - No. read more

Tasted good but I got rreeaally bad food poisoning so no fun. Maybe the chicken was undercooked. Was sad to pay close to $20 for things to come out of both ends. I had to stay in bed for a whole day. read more

My husband and I ordered 2 entree plates and 1 appetizer tonight and the flavors were really good but minutes after we ate both my husband and I had stomach aches and were in the bathroom quite a few times. I don't know if the chicken wasn't cooked all the way or if it was old but we felt horrible for a couple hours after we ate. Even though the flavors were good we won't be going back unfortunately. read more

Poor customer service from cashiers. Asked for katsu sauce and the girl at the counter reached into the bag, took back the teriyaki sauce (even though I wanted the teriyaki sauce) and threw the katsu sauce into the bag that it ended up spilling. Had an attitude even though I asked a simple question? read more

I hate doing this... This particular restaurant forgets all the sauces when ordering through a delivery service. Two times we actually were delivered the sauces for the meat out of 10+ orders. If you know their chicken and beef, it NEEDS their particular sauces. I've driven 15 minutes to get our sauces a few times because it's too dry without it and that's not right! Maybe the employees hate delivery orders and they're playing games... I really don't know. We can't be the only ones who they've done this to literally numerous times. read more

First time here and my family is impressed! Had a baseball tournament and stopped here between games for lunch. We ordered three #44 combo plates of BBQ chicken, BBQ beef and chicken katsu for $9.99. The beef looked burnt but tasted great with good marinade. Chicken katsu was nicely cooked with moist chicken and a nicely browned crust. My son said this was much better than L&L Hawaiian BBQ and I would agree. Service was good and prices were reasonable. Much better value than many places we have eaten on the islands such as Da Kitchen. Will definitely be coming back for lunch when we return for other baseball tournaments. read more

I went around 3:30p and bought the Hawaiian BBQ. The cabbage taste dirty which I have never experienced except for here. Im totally disgusted and won't be back to this location! read more

I enjoy coming here because it's the closest I can get to island food since I don't live in Hawaii. The gal that helped me was very nice and I ordered a couple of family packs for a last minute family gathering. I explained I didn't need a lot of containers due to small table space but would mind if they can combined the order together. The girl at the counter asked the cook and he said yes. Then another cook made a big deal and reprimanded the gal for something a customer just requested. He was very rude and gave me a look that he was mad. Like it was an inconvenience to him. It was a simple request and if they couldn't do it a simple no was fine. Bad customer service by the cooks. read more

I loooooove their Spam Musubi!!! I can eat those for days! All of their food that I've tried has been very good and fresh! The only down side is this place seems a tad slow for a fast food restaurant. Otherwise the place is clean and the food is good. read more

This place is a joke! How can you call yourself Ono Hawaiian BBQ and serve small kind food!!! Either live up to Hawaiian name and serve real kine Hawaiian food and real kine portions or change the name to junk kine rip you off BBQ. That would make more sense. read more

Ono Hawaiian BBQ - This is a joke right!!!!! - Hawaiian Near Me - Manteca, California

Customer service is terrible. I get fish instead of chicken. The manager does not speak English. Have to go through a translator. Won't refund me. Wants me to send pictures of the fish to their personal cell phone. Good luck to anyone else who goes there. read more

Not sure what everyone's saying about bad service and other things but the layout of the place and cleanliness are nice for a fast food joint. Greeted when I walked in, tables were wiped and cleaned, Hawaiian themed music playing, soda can display next to the cash register. Seems like they're reading everyone's reviews :) Sooo everything you'd expect here! read more

Ono Hawaiian BBQ - Employee walking around and wiping surfaces - Hawaiian Near Me - Manteca, California

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Terrible customer service. Never again visiting this place. This evening, we asked the cashier if we can dine in and she rudely said no. While waiting for our food my son sat on the chair and was rudely yelled by the cashier. Then you can hear the cook in the back saying "I'm gonna go get him" what kind of staff do you have out there? Rude and threatening your customers. read more

This place always takes forever i love the food but service is horrible i called in an order fist i was on hold for 10 minutes i ordered a family meal. I got there and the line was out the door i went in and stood at the sode for a few minutes before i had to interrupt the lady who was obviously ignoring me i asked if inhad to stand in line just to pick up and pay they said yes. I told them im not waiting for 20 mins when my order is READY so told them they could just put 50$ family meal back read more

Good food good price nice and clean well stocked but the girl at the counter destiny dang girl get it together be nice and if you hate your job so much get a new one horrible customer service read more

Last time I came to this location I was treated great and the food portions where fully satisfying for the price. I ordered a mixed Bbq mixed plate. Chicken could have been cooked a little loonger, but next time I will make sure to emphasize it. read more

Ordered the Katsu chicken with extra chicken and extra sauce. Got my meal home and had no sauce whatsoever. Very dissatisfied.

We enjoy this place for consistency on having hearty and great tasting food. Would like it if portions of macaroni salad & rice were not stingy portions because both are so good Ono's fried shrimp is delicious and teriyaki chicken Devine. Oh, and they have a dressing for its salad which is so darn tasty. Gotta try this place read more

If I could give NEGATIVE stars I would. I called in my food at 7pm. Lady on the phone was real nice and said about 15 minutes. So I show up around 7:15, paid, and walked over to the sauce area. They were out of both, so I asked the lady how long it would be until the sauces were done. She said about 10 minutes so I decided to wait. Well I waited and waited and waited. So at about 7:45 they finally said 6 minutes. Mind you there was probably 5/6 people waiting for sauce too. (While everyone was on a break or just standing around). They FINALLY bring out the sauce and some lady says she's the shift manager while some guy is complaining about how long the wait was. ( he was in there BEFORE me) She didn't even seem to care. I get my sauce, food probably cold at this point. I get home, take a bite and it's frozen/ raw in the middle. I'm so disappointed!!! I normally never have any problems there, foods always great, never a long wait, i don't know what was wrong tonight. All I have to say tonight will be the last time I eat at a place I truly did love. Sad. Just very sad! read more

When I Want To Call In An Order To Go, To Come In And Pick Up, A Lot Of Times They Leave There Phone Off The Hook So I Cant Place An Order. I Dont Have Time Sometimes To Sit And Wait. When This Happens, I Just Go Somewhere Else To Eat At...........Its Very Upsetting! read more

I'm completely disappointed in there service! I cant believe they kicked us out of the restaurant! We went to have dinner there and as we ate they called out a last call on their sauces. Then proceeded to turn off lights and then a guy yelled out that they are closed and that we had to leave. The restaurant was full of people. They were so rude. Maybe they should of mentioned that they were closing before we ordered our food!! read more

We like eating here! The food is great, the taste of the ribs are so good and fresh cook per order. The prices are just okay, we easily spend $25 for two people for our orders. Not able to eat here at lot, so this is a treat meal! read more

Their food is descent, and their customer service is dependent on who's working behind the counter that day. There's nothing like walking in and watching an employee take duck faced selfies at the front counter. Seriously, we're still doing that? read more

Food service and quality used to be better. Portion size has definitely changed, barbecue Kutsu mix is always inconsistent with the proportions that you get. Guess I'll be going to other locations or places now. read more

Ono's is one of my favorite places to pick up food in Manteca. I love the Hawaiian BBQ mix. They are very consistent and I know exactly what I am going to get every time I order. I have never dined in so I can not speak of the customer service or the cleanliness of the tables. However, what I have experienced is 5 stars. I enjoy that they are willing to allow their customers to customize their food. I do not like cabbage, so they allowed me to substitute my cabbage for extra rice. read more

Great place. We always call our order for pick up so we have more time to eat on our lunch break. They are always so nice and kind to us. We usually get the same thing every time and they have gotten to know us and know our order when we call in. The store is always nice and clean. read more

What poor management that they can't even keep their business running smooth enough to make sure they have enough rice available for all customers. Who wants to sit there and wait 30 minutes for a new batch of rice to be cooked! It's not like they have a 100 different items on the menu and can't keep up with the demand. Poor management = poor results. read more