Exavier really knew how to make my birthday special and his service was amazing. Especially being a bigger group he really served each and everyone with good service. read more

Thank you Exavier for a great service and being very welcoming, I will be coming back again for the hospitality :)

Amazing food! Amazing service thanks to Exavier! Super friendly and great help with picking a dish! Will be coming back just for the service :) read more

Drove all the way across town because site said open. The Governor's orders DID NOT include going to eat! I read the order!!! Plus, the front doors were locked even though people were still inside, which I'm pretty sure is against code. But worse!!! If the answered the phone when I called fifteen times, I wouldn't have driven across town. read more

This was so good. Our server was Kaitlyn and she was absolutely amazing! She was very attentive to our needs. We had the Aussie fries as the app and then burgers. They were cooked just as we had ordered. Loved us some OUTBACK today read more

Have you checked into the La Quinta next to this location, and you're thinking, "oh, cool, there's an Outback right there. Maybe we can grab some burgers to go"? Well, you can, but if you order cheeseburgers, they won't have cheese on them. Some (not all) of them might have a tad of mustard on the bun, but that's about it for condiments. The fries are...not great either. Pasta instead? My daughter's was substantially undercooked. She ate two bites and bailed. The great news is, we only had to spend $70 to enjoy this experience. You may be better off walking over to the Walmart nearby and buying some Lunchables. read more

Expensive for simple food. Nothing special. It's over priced. Got a regular coffee, but they charge ~$4.00 for every refill. Chicken sandwich is not any better than a chick fil a chicken sandwich. Chick-fil-A is way better and not $13 just for the sandwich. read more

Went here ordered a ribeye and it was not a Ribeye...didn't send it back because had to send back hard pasta. The server was super sweet and a great server! I don't know who they got in the kitchen but might be a good idea to educate them on cuts of steak. Ribeyes are fat a juicy not thin and dry:/ read more

Outback Steakhouse - Not a ribeye...maybe shoulder steak? - Steakhouses Near Me - Flagstaff, Arizona

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Choosing the specific location in Flagstaff was very important to me being this restaurant was the first restaurant we went to on our first date, coming back here was pretty disappointing for us my husband's steak was burnt and cold, so I literally had to share my plate with him... I couldn't even cut the potato in half to share so I just gave him the whole thing being the peal of it was so over cooked... this plate a 25 dollar plate and his plate even more just absolutely made our date very sad... on the plus side Sonja our day te service today she was warm, welcoming and very kind... she even went to making my husband another piece of steak but by the time it came out he was already ready to just leave, so she even went and took it off the bill seeing how upset we were and how the day was going... her customer service and her smile was so pleasant Outback is truly to have her and her kind service to the community... would I recommend this location I'd say NO not with how the cooks prepared our food... read more

Outback Steakhouse - Half rack of ribs, backed potato and fries... - Steakhouses Near Me - Flagstaff, Arizona

Ordered for take out, was told 30 minutes, waited almost an hour. Portions were small for take out, rip off, I'll never come back to this place ever again, to bite salad, one bite mashed potatoes, you will never see a dime from me again, boycott. Texas Roadhouse is down the road, take your hard earned money there, they have large portions of salad and everything else. read more

They sat me next to the bartender not a single person asked me if I needed a drink three different employee waitresses walked by me not a single one asked me if I needed a drink after 15 minutes I kindly asked for a manager nobody brought me a Manager I would avoid this place at all costsTerrible service read more

I've never written a review until today. Most places there are the good and the bad and I think we all kinda roll with it but this time it just didnt sit right with what happened. So here goes my dining experience on the whole. It started with being seated and not having our server get to us for almost 20mins, but our server apologized and thanked us for our patience. We (my brother and father) could tell the back of the house was chaotic so we ordered our drinks, apps and entrees all at once, we didn't know when we'd see him again so we hedged our bets to get our orders in early. Our drinks come about 10mins later, pretty watered down not intentionally but like they'd been sitting for awhile. My father's drink was completely wrong and the server came up and admitted he couldn't "find" the drink he wanted which was right on the specials menu, so instead of coming back and getting a different order just gave him a random soda drink. Seeing it wasnt what he ordered the server corrected the order and we found out that the kitchen was understaffed and that ordeal was over. Our app came with no issues, it came out fast and hot and was pretty good no complaints on that!lobster and shrimp bites! Then about 20mins later our entrees came. And to no surprise the steak my brother ordered was overcooked and cool to the touch. My father and I ordered the barrier combo and Wow was it underwhelming! Burnt crab cakes, under cooked lobster tail, overcooked shrimp. I will say that the lobster mac and cheese that my brother and I had and also the steakhouse mac and cheese was good, it was hot, cheesy and delicious. So we tried to stomach the food but really only got through not even half our plates when we all looked at each other and asked why are we putting up with this. Talking to our server he agreed that the meals he brought out were not up to the normal standard they usually present. Which to be honest is kinda crappy to tell us "yeah I know the food was awful when I brought it out!" Who does that? Anyways well we asked to see the manager so he could see the food and maybe rectify this terrible meal. We were told the manager was in the kitchen and was not going to come out to talk with us nor give any rectification to this abortion of a meal we just endured. Jeez! This got long! Paid a 200.00 tab even gave our server a meager tip as it wasnt his fault our food was garbage but he is the face of the front and some extra communication would have gone a long way. I shan't be returning to an outback steak house for many many years. Tldr; crappy meal, poor management, front of house tried but with no real management hands are tied and at the end paid a 200.00 tab for essentially a miserable attempt at dinner. read more

I go to Outback on E Lucky Ln in Flagstaff and tell the girl with the long black hair that I have a service dog with me. She says, no problem. I see her whispering to some guy, then a red-headed girl comes over to me and says that unless my dog performs a life saving emergency the Outback won't allow my dog. I showed her my card where it clearly states that access is required by Federal Law. She didn't care so I requested her name and she gave me a business card with Craig Ludwig. That's obviously not her name. I will be reporting Outback to the Federal government. read more

Went to Outback Steak House in Flagstaff, and it was good! The service was pretty good, and the staff was really nice! read more

Outback Steakhouse - My wonderful Husband!! - Steakhouses Near Me - Flagstaff, Arizona

The first thing that caught my eye was that I had no silverware or napkins during the time I was attempting to eat my salad and the bread they give you. I asked for the silverware, and was told they didn't have any. I kid you not. He said it was all in the dishwasher because the place was so busy. (The place was half empty.) He said he would bring me plastic utensils. He did bring the utensils but no napkins. When the steak came it was obvious I could not eat it with plastic utensils. I told them that, and almost 10 minutes later I got a real fork. The now cold steak had very little flavor, and so I asked for steak sauce. A waitress only brought it after I finished. It was a total waste of 30 bucks on a really sad sirloin steak. This was my first time to any Outback, and I can tell you it will be my last read more

Our server's name was Carly (twice in a week) and the service was OK. I ordered a ribeye and hubby had a sirloin. We had an issue with the ribeye that I ordered but it was handled well by management, so we will come back. They do participate in the Outback rewards program, and Outback also offers 10% AARP discount every day. Getting to this location was a little convoluted, they have plenty of parking. read more

Update: corporate read this review and wanted to make it right. They emailed and apologized for our poor experience. They sent us a $40 gift card to use at a future visit. We used it in Vegas and the food was great. This outback was horrible food no one in our party was happy with anything so that means it just wasn't me. steak was supposed to be medium, it was over well done almost beef jerky. chicken was salty. but the waiter CJ was really nice. read more

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My waitress Kyle was so amazing she genuinely cared about our wellbeing. Loved the ambiance and service. 10/10

After losing our reservation and thereby costing us an additional 45 minutes wait time in the bar we were finally able to order and enjoy our meal. Other than that I suggest using a more positive system for reservations! read more

Avoid at all costs. This Outback is freeway close to everyone traveling through Flagstaff. I live locally. Had a bout of food poisoning from the Potato soup a few months back. Went to give the place a chance tonight and got blooming onions with the onion skins still on. Cheese fries were served cold. Plus, since the restaurant was not packed, the cooks it was acceptable to give me some side eye for sending some food back. Avoid at all costs. Go to Whisk and Whisky or Proper Meats. read more

Great food and service. We will be back. Love the drinks and blossom onion Steak was perfectly cooked as well. read more

Food was good. Was charged $4 for soda water. Might have been dumb to pay it. But if waitress didn't catch it, then there's that reason for me not to return to this place of business. To top it off, was trying to call to ask if they charge for soda water, but no one would pick up the phone. Gave up after 10 mins of pressing "0". read more

The Outback Steakhouse in Flagstaff is fantastic! The food is always great, they are patient with our orders for our kiddos who have allergies, and the staff is always on it! One of the managers, Will, helped me tonight to secretly pay for a birthday dinner our friends were having there. He scoped out the group based on my description, and handled the payment for us. Even comped a birthday dessert! Thanks, Will! If you haven't been, I would highly recommend you head over for a great experience! read more

They made it good. Thank you to Outback in Flagstaff for being a man of your word and for keeping a promise you made.

Myself and some friends on a road trip decide to stop in for a bite to eat, bad choice. We walk in and we're asked to wait 10-15 minutes, which is no problem. The problem arises when I notice there are 8+ empty tables so we were told to wait with more than enough open tables no explanation offered. We were left to wonder why we were being seemingly being ignored and disrespected. (Ok I asked they were short on wait staff but don't make your customers why the horrible customer service.) I personally would rather be told we are short staffed we apologize for the wait. It didn't stop there, we ordered after waiting a unreasonable amount of time even with them being short staffed. To top it off our order came out incomplete, and cooked incorrectly. Plus the food quality left something to be desired. Also after I asked the Floor manager why the wait she responded with what I can only classify as light contempt directed towards her customers. Save yourself some time and money and find a local restaurant. I bet even McDonald's would have been more satisfying. Thanks outback for partially ruining mine and my friends trip. read more

We can to the restaurant and checked in the greeter was not friendly and he said the wait was about 25 mins. We sat down and another couple asked in with a party of 3 just like my group. The same greeter that told us they are super crowded let the people after us come right in. Never wasting my time at this restaurant. Horrible service and there food is poor quality and way over priced. I'm sure they will be out of business soon! Management and staff need to be fired and trained on customer service skills.... read more

Great food and great service. Their lobster tails are very good and what can I say about the blooming onion! Delicious!! read more

Outback Steakhouse - Checking the route to Outback!!! - Steakhouses Near Me - Flagstaff, Arizona

I paid sixty dollars for a meal that would have normally cost 30. I ate it in two seconds and felt like I shouldn't have bothered. Won't be doing this again. read more

Great service from Andrew S. Took care of us very well highly suggest coming and asking for him

For a family of 8 we had a great time! Andrew was our server, he was attentive and easy going. Also recommend the over the top Brussels sprouts!! read more

Service and food was great. Marissa was our server and we couldn't tell that she was in training. She was pleasant, attentive and friendly. Thank you for a very pleasant experience. We'll be back soon. read more

food was great. always love the rolls too! our server, German, was fantastic. thanks for an amazing family meal out.

Me and my girlfriend pull up just tryna get Acouple drinks, eat some appetizers, our server takes his sweet time to get to the table. We're in no rush just a bit tired. We got our food then we don't see him for atleast 20-30min, coulda Definitely used another drink during that time. The main messed up part is me and my lady split the bill and our server looked at her information to follow her on Instagram!? just a creepy thing for your server todo read more

Outback Steakhouse - The server following my girlfriend on insta when she never gave him any details.. He looked at the bill for for her name. - Steakhouses Near Me - Flagstaff, Arizona

I'll be honest, we walked in and there were 2 tables occupied: one leaving, and one getting its food as we walked in. We were seated (I had my 85 year old grandmother with me) and I was handed a napkin with a bunch of white marks on it- they are black- and it was gross... the hostess brought a new one, said "oops didn't see that". We waited over 5 mins for our server to get a drink order, and that's fine bc I had to help my grandma with the menu. Nonetheless, we were ready to order when our server got to us (by this time only 1 table outside of us). This server kept passing us when our tea was low, ignored dishes kindly/nicely stacked at the end to be removed so we had room, the appetizers of French onion soup never came out, and our plates were SO hot they couldn't be touched- but NO ONE got steak or a substance that would have called for our dishes to be left under the kitchen lamps so long (in fact we got pasta x2 one with no meat, and crunchy shrimp). This tells me our food was waiting in the window. Once it was dropped we needed refills and my grandma needed a knife for her food (the other review of NO SILVERWARE was correct they bring it as your food comes, but they seem to not have this down yet either as they miss utensils), yet our server was too concerned getting to-go stuff for a table and cleaning other tables. Here is a sentence everyone who has worked the industry knows "hot food first". They abused that rule: left our food under lamps, tended to exiting customers over people who need utensils to eat hot food, forgot to monitor orders, etc. When I asked a women in passing how long it would take to get a knife for my grandma she got one right away; I asked for a manager- she said she was the manager. Her name was Brittney. When I brought this stuff up to her she said "well it is standard to have plates under hot lamps", I told her that the heat was an obvious sign of food sitting (not to mention the sauce on the pasta was dried) then she used several excuse and then finally went on to the excuse "sorry we are understaffed" (and by that time there were 4 tables occupied including us)- this is when I asked where being "understaffed" is something the customer is to hear and there were only 2 tables when we got in- they JUST got busy. I asked if she would remove the soup from the tab. She kindly comp'ed the whole check- she didn't have to. I would rather pay FULL price to eat with my grandma getting clean napkins, a sub-par server who at least fills our tea and food that comes out right, on-time, and as ordered any day. Thanks for the comp, but free food isn't the goal: service, food, and experience are what will bring me back. This did not cut it. read more

Outback Steakhouse - Liquor - Steakhouses Near Me - Flagstaff, Arizona

Great food but the waiter spilled my martini on my shoes Dammet boii. The lady waitress I got was really kind tho.

Great steak, got the bone in ribeye. Ceased salad was great as well. Say at the bar. Service was good. They are sanitizing and social distancing. Great meal! read more

Our lobster came like this and I have eaten many lobster in my life, NEVER has it had black on it, including the tail. We asked for the manager and politely said we feel that this is a bad lobster and he responded saying no it is not it is a form of "molting" or "mulching" and proceeding to search that up, it has no relation to lobster being black. He later laughed because we did not know what to say. He gave us a $10 discount on a $70 bill, I did not touch my lobster tail at all which was a waste of money but the manager did not seem to care. We will not be coming back to this outback read more

Outback Steakhouse - Filet mignon and lobster tail - Steakhouses Near Me - Flagstaff, Arizona

Been here 3 times and every time got a ribeye. I have to give the bone in rib-eye a plus one over the other it's just way more juicier tender. Today I have a Mac and cheese bites as an appetizer and they held they're own. read more

Outback Steakhouse - mac & CHEESE bites delicious by themselves but flavor intensified when dipped on that Spicy Ranch - Steakhouses Near Me - Flagstaff, Arizona

Kylie was helpful. Food is always great! Love outback! Will be back for sure! We ordered the ribeye and. It was grwat

Our waiter was excellent and had a great attitude but as far as the food... blooming onion tasted burnt but was soggy in parts, my center cut sirloin was extremely tough and tasteless, the all you can eat shrimp weren't worth a second order. I was offered another steak but who wants to wait an additional half hour for another when it's already late. I don't usually eat at restaurant chains and this is why, but it was late and options were limited. Hold yourself to a higher standard Outback! read more