Thanks for ruining Mother's Day for our family. Placed pickup order 1-1/2 days early. Tried to confirm order was ready but the automated phone system kept going to a busy extension line. Arrived at pickup time to find a long line of disgruntled customers. We were told they were behind and our order would be 1 to 1-1/2 hours late. Came back after 1 hour and 15 minutes to be told that they did not know when our order would've ready and it would likely take another hour. We cancelled the order but have still not received a refund for the prepayment. This is no way to treat repeat customer. Update: I contacted the manager and she refunded the prepayment. She explained the online ordering system is corporate and allowed an over-ordering situation for Mother's Day and they could not meet the heavy demand. I also received a letter from the Operating Partners apologizing for the incident. I will give them another chance. read more

Used to come here 1-2x's/month with a group of friends, but as the prices keep going up and the quality seems to be going down, we've been going elsewhere. Decided to revisit for one of our group's birthday and...bummer. The vegetables in my curry were raw, including the winter squash, which was crunchy. I picked out the chicken and tofu and brought the rest home to try to cook all the way. The curry sauce was bland. My friends got salads and we're underwhelmed, too. Only plus: the server (Lisa) was wonderful! Attentive and courteous the whole time. Bottom line: overpriced, inconsistent food. read more

The food never disappoints. Service was good too. But that piped in music!! It's the same 5 electronic music playing over and over again. It was awful. The staff agreed with us but said all PF Chang restaurants are playing that same music. We won't return until the music is calmer. read more

Waited 25 minutes for a table and 30 just for a waitress. No water, wet table and seat, one menu for all of us to share, and dirty utensils. Just awful. read more

Went here last Friday with my GF and the food was great. She is Gluten Free which makes it difficult at some restaurants, but PF changes had very good options. Also, our server Jacob was awesome, he was on top of the ball, every time we needed something (water, sauce, napkins) he was right there to serve us. read more

Our experience with PF Chang's (Temecula CA) is terrible. Mother's Day Disaster. Re Ordering, Reservation for Delivery, Take out & Delivery , and Communications My son and daughter-in-law ordered and paid for a 5 pm delivery for my wife for a special Mother's Day dinner. This was done on the PF Chang's own website for delivery. At 5 we are texted by the DoorDash delivery lady that PF Chang's is running behind and that they took 150 orders like ours yesterday plus today. They are overwhelmed with orders and did not manage it. The system accepted the order for a 5 pm delivery. The DoorDash lady said it was going to be a 2 hour wait. After 1 hour said it was going to be 1 1/2 hour. An hour later, received another text from the DoorDash delivery person that she had the order and would be here in 11 minutes and would text when she delivered. Then 5 minutes later, my son and I received a PF Chang's text that our order was cancelled. Driver never shows up and is unreachable via their text. Have no clue what happened. So much for dinner being delivered by PFChangs. So strange and terrible on Mother's Day. What a terrible experience. So they are not recommended for delivery. read more

Great service, so-so food. I used to love this restaurant at all locations I visited, but the food at today's visit was such a disappointment that I'm not sure I'll ever go back. While the egg rolls and spring rolls were hot, crispy, and fresh, the noodles we ordered were lukewarm, as though they'd just come out of a warming tray. They were also bland. What a letdown. We also ordered the ginger chicken with broccoli, and the broccoli looked fresh and green but was barely cooked. The chicken pieces looked a little browned, as though tossed on the grill to warm up. None of the main dishes were hot. This dish was better as leftovers. My overall impression was that the food wasn't as freshly cooked as I'd remembered, nor as flavorful. I felt I could get about the same quality, or better, out of the PF Chang's selections in the supermarket freezer case. The service was excellent, and the hostess personable. The staff was really pleasant, but for $70 or so, the food quality just wasn't there for me. read more

We actually enjoyed our drinks here and when we got our food we found a small bug in our food and immediately told the server. It was on the lettuce wraps and it was on the third or fourth piece so it didn't just land there. The server took the lettuce wrap to the manager and came back and said did the manager talk to you guys and we said no and he said well the a manger said lettuce grows outside so it's normal that bugs would be on them. Yeah ruined the experience for us. Not good management there I guess. We really liked the drinks but won't be returning read more

Stopped in for a quick lunch time snack. I like sitting at the outside bar area. You get the fresh air and can do some people watching from there. Our server was really good and took care of us. she got our drinks fast and the small food we wanted came out quick. The place is clean, the prices are not to bad.. The parking is not bad if you park in the structure behind the stores. This was a really nice stop. Way to go P F Changs!! read more

Total waste of time ladies in the front do not know what they are doing. They tell you one thing & come back with a different time to be seated. Waited 1 hr & 30 mins when was told 45 mins. They tried to say oh the people that were in front of you was a smaller party when they were the same size if not bigger. Waste of time smh read more

P.F. Chang's - Old fashioned - Chinese Near Me - Temecula, California

pros: went for lunch break and ordered the dinner portion of mongolian beef with white rice and water. food was good, service was fine (until money was involved) me: gave bartender $30 cash to pay for a $27.73 bill. bartender: returns with $2 in change. me: i ask a employee walking by, "where's my $.27 ?" she relays info to bartender. bartender: comes back with $.50 (2 quarters) and tells me, " had it been $.51 i would have given you a dollar back me: i take one quarter and tell him, "i only want what's rightfully mine". in conclusion, he is stealing from some customers and over paying others with PF Changes money. no bueno. he should simply give back the correct change always!!! so i reduced his tip by $1 because i was shortchanged $.2 at the end ‍ #tacky #notgoodforbusiness #leftabadtasteinmymouth read more

I love this restaurant. I know with the food allergies that I have, I can safely eat here every single time. Brandy is wonderful time after time. She is personable, efficient, and anticipates my needs. My drink never goes empty. She is always checking on me. She remembers me when I come back each time. This is my go-to place! read more

My server Brianna gave excellent service and was very attentive and had a great attitude, the food was also great, It came out quicker than expected read more

This restaurant is on the outskirts of the mall and accepts reservations of 6+ online EVEN on a Saturday night. Thoroughly enjoyed our experience at this PF Chang's location. Our server was JESSICA. Jessica was attentive, kind, accommodating and just a great server. She gladly switched out my drink and happily brought refills to my family of 6. Food was good. Came out piping hot and exactly what we ordered. I got sesame chicken and hubs Mongolian beef. Both entrees were tasty but I especially liked the veggies in the sesame chicken. We've ate out multiple times in last month on vacation and with family in town and this is THE best service we have had in A LONG time. Tip: Ask for Chang's for two menu. You get to choose from a list of a soup, appetizer, entree and a tiny dessert for $50. read more

Had a really fantastic time to not, so much we ordered dessert to go and eat with our toddler at home. Well, we ordered the banana spring rolls and donuts. An to put surprise there was 1 spring roll, cut in half, inside the Togo box. I mean.. to be fair maybe someone forgot to add the rest and it was a simple mistake. But why did I pay $8 for 1 spring roll and a scoop of ice cream ‍. Disappointed read more

Just left here and I do not mind shouting out good customer service whenever I can. I forgot to ask her name but she was bringing out the curbside orders and she was the sweetest and most bubbly person EVER. She was literally bringing food out in the rain like it was sun shining and everything was perfect, she definitely brightened our day! It also helps that our food smells Ahh MAZING! We left with out our drink and not only did she call me she obviously was looking out for us because we didn't even have time to park before she brought it out! I'm impressed and am grateful to be able to have a good meal for my family with everything that's going on. read more

You can order take out online. So that is pretty good. What's not? When your order some how gets lost in the system! Just double make sure your order goes through. I didn't have any issues here thank goodness. I tend to cater lunches I give using PF because it's super simple and cheap. There is also usually enough to feed more people then what they estimate which is a huge plus. I do find the bar food pick up area to be slow. I have to order far in advance for it yo be ready because it takes so long for the pick up which is awful when you are expecting things ready. The food itself? Not too bad. I like that they have plenty of veggie options and even some lighter fare! Sure it's not traditional, but who is going here for that?!? read more

Can't give any stars. The worst food in Murrieta and TEMECULA spent over 70.00 of the food There is no taste in any of their food every thing didn't have any spices There are better places to eat in this area only because of its near the mall and people go there read more

Honestly, the only reason the boy and I came here last night was due to the $10 gift card I've been carrying around in my wallet for months. It was literally begging to be used--so, P.F. Changs, here we come! Solid 2 stars for the food. After scaning the menu for a few minutes, I decided on the Dan Dan Noodles. Which, according to the menu, was: noodles, chopped up chicken and veggies in spicy sauce. When my food came out, it was basically a plate full of noodles. I had to dig around for the little (actually, more like microscopic) chunks of chicken and the veggies were also so scarce I had to ask the waitress if they put any in my dish. Pretty much all I could taste was the noodles and the spicy sauce. Overall, very average dish that was way overpriced ($10.50 for a dish I could have paid $5 at a Panda Express). We also got there before their Happy Hour Drink Specials ended, so I ordered a $2 House Beer (which was some domestic beer--like Bud or something to that like). For the price, I'd drink anything that was alcoholic, so I was happy. Service was a solid 4 stars. Despite the fact we had a 30 minute wait to be seated, we had an overall good service experience. (We thought we were getting there "early" at 5pm to beat the dinner rush--boy, were we wrong! This place gets packed fast). Waitress we had was friendly, upbeat and professional. She came to check on us numerous times. Also, the ambiance in this restaurant was fantastic. Great place to have a semi romantic Saturday night dinner. I was impressed in that regard. Overall, just an A-OK time with a solid 3 star experience. Would I come back here to eat though? Probably not. Happy eating! read more

P.F. Chang's - Dan Dan Noodles - Chinese Near Me - Temecula, California

Wow, why the bad reviews on the food?? Honestly, I say it all the time, if you're expecting "authentic" chinese cuisine - go to a mom and pop shop in SF or LA. It's like going to Taco Hell and complaining that it doesnt taste like "that taqueria in Mexico". Anyhow, went here last night to have a beer and a snack w/ a girlfriend. We shared some of the battered green beans. Delish! Better than that tho, was the fact that the manager (Heather) and the bartender (Justin) were so accommodating to the fact that I have a SEVERE shellfish allergy. They informed me that the kitchen would change the oil and take extra precautions. Now that's service. I know that no restaurant can promise 100% no cross contamination, but I didn't have a reaction and love them for it. I still took some meds when I got home tho. ;) Alll in all, I've loved this place since Nor Cal. Justin is adorable and funny. Heather, very sweet and professional. Ignore the bad press and give them a try. read more

I'm a bit disappointed that pf changs is trying to get a little too much like asian fusion. They offered sushi on the menu. Well, sushi is NOT chinese food nor is Korean BBQ shortribs - and they offer Quinoa too! I miss the sauces they used to make at the table. Also, we asked for our mongolian beef and the chicken dish to be extra spicy....and it wasn't. Nor is there some type of hot sauce on the table. We ordered from the prefix menu and it was a good deal. They don't offer chow mein on the menu. I felt Panda Express offers more of a selection. The temecula location is nice....but they shouldn't seat people until their entire party has arrived. read more

Had a wonderful time here to celebrate my daughter's 8th grade graduation on 6/15. Not only did they accommodate a party of 16 less than an hour before closing we were well taken care of especially by our server Michelle and never felt rushed! She was so kind and friendly and didn't push us out the door, she was a breath of fresh air and we appreciated it so much! The food was great too, highly recommend this location! read more

Great food just as I expected!! I wanted to highlight the excellent customer service at this location. Everyone was amazing from the host to the serving staff. read more

We came late for a graduation party. The manager was very accommodating to find us a table. We actually were seated after close. The kitchen stayed open, our server Kat was fantastic. Kudos to her, the kitchen and manager. Great food as usual. read more

Can't complain much about the food. Everything tasted fine but not much better than Panda Express. The terrible part about this place is the service. We had six people in our party and everyone got their dinner at different times. At one point all of us had eaten and one person still hadn't received their food. Her husband waited for hers to come and by the time it came his was cold too. They were hesitant to give him a new meal but they finally did. One of our appetizers never came and one came after the entree. Probably won't come back. There are better choices in the area. read more

I've been coming here for years. Some of my favorite items have disappeared from the menu, entre sizes keep shrinking, and the food prices keep going up. I was sat in a room at a cramped for space table close enough for a rather large man's belly to bump adjacent chairs at my table while passing bye or even get an elbow come into my personal space from one table over. The hostess said all near by empty booths were reserved and if I wanted one I would have to wait another 45 minutes however I was too hungry to wait. The California Rolls appetizer was pretty good and fresh although had shrunk in size. The spicy chicken vegetable soup we ordered was just lukewarm so after asking to have the soup warmed up, it came back really soon slightly warmer but not hot like you would expect. Just to make matters worse, the chicken in the soup had that same flavor like meat begins to taste after it's been sitting in the freezer for 6 months similar to freezer burn. My wife says we should just go to eat Asian fast food where you don't pay a lot and get the same quality with better seating however I disagreed because I think the fast food is beginning to taste better. read more

Gosh this was pretty bad. I was meeting my parents for dinner and we decided to sit in the bar to enjoy some happy hour prices. We initially weren't ready to order all our drinks but my dad did order a beer. It took probably ten minutes to get even though we were sitting right next to the bar. We ordered the rest of the fountain drinks and had to wait another 10 minutes to get them. Then another 10-15 minutes to order. Not a good way to start off our meal. Luckily the food came out very quickly, but that pretty much the only saving grace. We tried a few appetizers from the Happy Hour menu: the California Roll, the Ahi, and some chicken tacos. All of these were fine but by no means extraordinary- even for happy hour prices. For the main course we had the Orange Chicken, Lo Mein, and Fried Rice. The Orange Chicken was disgusting. It tasted like ketchup and the chicken pieces varied a lot in texture: some were spongy, some were solid like tofu, and others seemed right. It was gross not knowing what I was going to get with each bite- like a bag of Bernie Botts Every Flavor Beans. The Lo Mein and the Fried Rice were fine (though the Lo Mein wasn't very hot), but not worth the restaurant prices at all. When the server came out and asked how everything was, we hesitated because we didn't want to be rude. My mom pipped up and asked her if the chicken looked right, explaining that it didn't seem like it was orange chicken at all. The server said yes, and pointed out that there were slices of Oranges in it, before walking away. It seemed like she was trying to make us feel dumb instead of sympathizing with an obviously disappointed customer. Overall, I would say skip it if you can. Honestly, Panda Express is a hundred times better and a third of the price, with much quicker service. read more

Went there a few weeks ago and had a blast with the fam. Great service, clean atmosphere during the rona, and didn't wait as long as they under promised and over delivered wait time. Would recommend if in the area, you know what you're getting with the franchise. Can't go wrong! read more

Excellent service although that took a long time to clean up a large spill on the floor right next to my table and everyone walking by was stopped by the table who spilled it having to tell everyone be careful. I had to step over it twice which was annoying because there was a traffic jam and it was hard for me to get back to my table without actually bumping into people. Food was fast and very good California roll has a lot of rice and what looks like fake crab but taste good and their lobster roll was light on the lobster and avocado and way heavy on the aOli sauce which was too much mayo so I had to scrape it off but the dessert was great fried banana with ice cream I would come back for that for sure good music nice environment lots of staff Open till 10 which is a plus read more

Very unhappy with this P.F. Chang's. Pak our server was not very knowledgeable or helpful throughout our meal. Was always talking to the ladies at the next tables. We asked him about ordering a drink for my wife. He said he would take care of it. He never came back to us about the drink until the end of our meal. My wife asked for a larger fork, of which he never got for her. We asked for extra sauce for the crispy green beans. He said everyone always asks for extra sauce, and he said he will rush right out. Never saw it until the end of the meal. Actually, if you think about it, we really didn't see much of our server. My chicken fried rice had a "bone" in the chicken. Got a manager and they did take the chicken fried rice off the check. But very poor service. Also, a lot of grease on the food. Very bad. We did have to wait around for the food along time for the food. Got our appetizers long before we got our water. read more

I had the best service tonight at P.F. Chang's for my best friend's birthday dinner! The service was incredible our server Sonya and Manager Jamie made sure were taken care of and that we were happy! All and all a great night! Thank you so much for the incredible service! read more

P.F. Chang's - Chinese Near Me - Temecula, California

Food had no flavor. Time for a new chef. People behind me were complaining about there food also. Now I'm home sick with the stomach flu. read more

P.F. Chang's - Pepto! - Chinese Near Me - Temecula, California

The Korean beef bulgogi n Eggplant consistently plentiful n delish!! They make great gift certs! It was crowded so sat at bar, service was great!! read more

I just want to give a personal shout out to Alicia because she did a great job taking care of my best friend and I and deserves some recognition. We came for dinner and she made sure we had a great experience even though she has a lot of tables to take care of. So thank you to Alicia. The food was absolutely amazing and we enjoyed every plate we ordered. Definitely will be back again. It was a great way to spend a Monday evening! read more

Ten members of my family gathered here for a 25th anniversary celebration. It was also supposed to be a surprise to the anniversary couple. Most of us came from hundreds of miles away. We worked with Jamie that day and she was wonderful. Bent over backwards to help us pull it off. She was amazing. Then we had the best server ever. Pak was not just extremely competent at his job, I got the feeling that he became invested in what we were trying to do (by making this event not just a surprise but a memorable time). Pak's energy was encouraging although he said he was enjoying our energy too. Pak also was very attentive to our needs and even went out of his way to expedite an order as one of our party (who was on call for work) got called in. Pak made sure he got an order specifically for him so he would go away hungry. We were not familiar with this PF Changs restaurant. But not only did we feel like we did not lack in our meal but we were treated like royalty. And the food was amazing!!! PF Changs in Temecula and Jamie and Pak especially are to be commended for helping make this special day for our family an event we will always remember. Thank you from the bottom of my heart. read more

First time at P.F. Chang's! Food was pretty good and the mini wok's looked small, but they're actually a good portion (couldn't even finish it all ). I'd say try it if you haven't! :) Also shout out to Alex! Super friendly and would come back because of his great service read more

My friend took me out for lunch for my bday today . Came in around 12:30. No wait , got seated right away . Our waitress was very friendly . Wish I remembered her name to give her credit but I can't . First time having sushi at P.F. Chang's didn't disappoint . Everything we ordered was made to perfection on delicious . So glad I gave P.F. Chang's another try it has been almost 5 years since I've been . Defiantly will come back with my family . Keep up the great customer service :) read more

We were so disappointed in this visit. The menu changes are horrible, but that's not why I'm writing this review. Service was embarrassing. Our server should find a different profession. He is NOT a "people person." It took 30+ minutes, once we ordered, to get 2 bowls of Edamame. It came so over salted, if we weren't starving, we would have sent them back. Then, 4 our of 6 entrees came out. None of the dishes had ANY flavor. The Ginger Chicken tasted like boiled chicken with no seasoning. Broccoli was VERY under done. We waited another 25 minutes to get the remaining Chicken Salad (scorched dry chicken and a bag of salad---how long does that take?) and 2 sushi rolls. The waiter said it "was not his problem." Overall horrible quality and worse service. So disappointed. When going out to eat is a "treat" for our family, it's a shame to waste that money on a place like this. read more

The customer service at this place is really lacking and sometimes so is the food. I don't come here often but when I do I'm reminded of why I don't. I placed an order online and was quoted at a particular time for pick up. I arrive at the restaurant and I call because now it's past the estimated time... And I'm told to wait. There's no parking in the front and I'm told to park in some other Area unknown to me in a parking structure. I'm new to the area I don't really know the area that well so that was a no because I did not want to get lost and as it stood my order was already 10 minutes late so they should be coming out of the door any second right?! While I'm on the phone checking in on the order I asked them for utensils plates all the trimmings that come with an order hot sauce, soy sauce etc. I am reassured that everything will be in the bag and thank you so much for being patient. So I circled the block come back around and nothing. So I call again, and the guy finally comes out with my order. I drive away because I've already been waiting for a significant amount of time and I need to get back to feed my family. When I get halfway home, something tells me to look in the bag even though I spoke with them and I know everything is going to be there. Well it wasn't, I called the restaurant and spoke with the manager who is a woman cannot remember her name, but she took my name address and information and apologized and stated that what I asked for is supposed to come in every bag and apologized again requesting that I return to get the items. I said no thank you because I'm already so far away I live about 20 minutes away from the restaurant. She tells me she's going to send me a gift card for my troubles again she already took my name and address and information. Two months later I still haven't received anything nothing at all. And while I wasn't looking for a five dollar gift card or any type of gift card and the apology would've been enough the fact that it was promised and then never received and my name and information was taken is concerning to me, because what did you do with my information? Definitely not going back. read more

Typical huge corporate restaurant, including robotic staff whom are only interested in getting their side work done so they can slide out a there at the end of their shift. We sat at the bar, no more old school banter with the bartender! Three servers behind the bar worried about taking inventory of their beer and wine bottles, not caring about their customers needs. Oh did I say IM DONE WITH CORPORATE FOOD AND BARS ??? Well I am DONE !!! I will seek out the unique restaurants/ bars with owners whom really care about customers !!! But there are enough of you SHEEP to keep these kind of places going !! Cheers, Baaaaa !!! read more