This is the second time I have used PW Stevens. Their promptness and professionalism continues. Dave F communicated throughout the process and arranged our flooring asbestos abatement. He also coordinated with our insurance company. They were on time and cleaned up perfectly. If I ever need abatement or remediation again, I would definitely use them. read more

The short version: don't hire them. In our case, P. W. Stephens solved no problems, created MANY problems, and caused tons of damage and stress to me and my family. 7 months later I am still dealing with the repercussions of my contractor hiring them and we are still not back in our house. During an extremely difficult time, PWSEI made life exponentially harder. I think it's important to let people know our full experience. After the Eaton Fire we had severe wind damage and ash/smoke issues. Testing showed there was lead in the ash/soot in our home. This company was hired to lead abate. The main issue is complete mismanagement by Andy Magee, our project manager. He was in charge of the project and approach. He was largely unavailable, wasn't on site during work, often never followed up, and was always "out of town" when needed. Based on conversations with other employees at the company, I am certain you would have a better experience with a different project manager, although I'm also sure that's not the only problem here. This company did lead abatement completely wrong, per multiple lead abatement and cleaning professionals (a basic understanding of sampling and some common sense will also tell you this). Lead was found in ash in certain samples in certain rooms. PWSEI's approach was to set up hyper localized containment barriers around only immediately where those samples happened to have been taken. For instance, in my daughters bedroom, they contained and cleaned only one window where the sample was taken, but not the window directly next to it, also covered in ash, where a sample was not taken. Even this was done wrong. For instance, lead was found in a sample on our living room floor (our door had burst open during the fire blowing in ash), but they arbitrarily contained and cleaned the windowsill in that room instead. They never cleaned the floor that had the lead containing sample. Also after cleaning, they "cleared" by sampling the wrong surfaces in the tiny containment areas, rather than the lead positive surface (like a windowsill) and testing nowhere else. This company destroyed our walls. The way in which they installed the containment areas involved staples and the wrong type of tape applied directly to plaster. When removing it, they ripped up the walls, left holes and staples, and left thick visible tape residue (from what looks like duct tape) everywhere including on our glass windows and countertops. The removal team told me they were coming back the next day to finish cleaning up the residue with different materials they didn't have with them at the time....and never showed up again. Andy said they weren't coming back because they hadn't been paid yet. During "abatement", they spread contamination. Before cleaning they moved all of the uncleaned contents (covered in lead ash!) from the containment areas into other rooms of the house that did not test positive for lead. We eventually had to hire another abatement company to lead clean the whole house. They mishandled and broke items in our home- such as our engraved wedding champagne flutes. The workers were observed on cameras cleaning without any safety precautions- no mask or gloves or suits or anything. To cap it all off- after months of trying to get Andy to at least finish removal (sending photos, following up, etc), we got a surprise lien on our house in the mail even though Andy told me that payment was already approved by insurance and was in motion. On July 1, he said he would get back to me "next week" about payment going through, release from the lien, and "following that we can discuss having a team member come and take a look at any other issue" I never heard from him again. The cleanup and repairs had to be done by another company. I'm still not sure if the lien has been removed yet. Maybe the company can respond here to let me know. read more

Horrible. Susan is not professional. She is very irresponsible. When her guys shorted our electricity she blamed US, then she left us with no power and no electrician, we had to find our own out of pocket! read more

I have to share!! I had some work done at my house. We needed to remove multiple asbestos ducts in preparation to install heating and air conditioning. I reached out to PW Stephens Environmental Inc. in Huntington Beach. This company and their employees who did the work (Tomas & Juan) are absolutely amazing. Tomas & Juan arrived punctually for the scheduled work. And did they work!! They were extremely diligent, hardworking, organized, and responsible from the beginning to the end of their assigned project. In addition, they made me feel very much at ease with their communication, knowledge, and dedication to remove all of the asbestos ducts. The end result Thank you PW Stephens and the team of Tomas and Juan for the exceptional job done. read more

P.W. Stephens Environmental has proven to be a great company to work with. Lead was found in my shower wall tile when my contractor was doing a bathroom remodel for me. After calling and interviewing the representatives of multiple companies in the Inland Empire and neighboring areas, he connected me with Tommy Long, Estimator at P.W. Stephens. Tommy gave me a fair price, scheduled the work quickly, answered questions readily and was very easy to work with. When his team came, it was headed by Supervisor Edwin Chavarría, who was polite and professional in all his dealings with me during project completion. He asked me multiple times before and after the work if I had any questions. And when I was ready to pay, he insisted that I look at the work first. My experience with this company and representatives was great, without a doubt. I look forward to working with them in the future when the same tile needs to be removed from my kitchen countertops. read more

You people doubt my word, I have damaging photographs, do you even know what it's like losing everything that you've ever had all your things from your grandparents and things that you've had your whole life and then this place tells me they are on a schedule that I can't keep everything what the hell and I have photographs of them bridging things over good things so they wouldn't get wrecked in the hauling so they were going to steal them. This is like someone else that got taken off of here for line well I'm not lying and if you think I'm lying then I guess I'll have to put post the photographs. read more

PW came to our house for asbestos abatement per contracted by our insurance company. They responded really fast and our point of contact, Tommy was amazing! He went above and beyond with excellent customer service. The technicians that came to our house were very professional and they did a great job cleaning up too. They made a stressful situation better. read more

Our house was damaged but survived the Eaton fire. Our insurance company assigned PW Stephens Environmental for lead and asbestos abatement. Tommy Long was the rep assigned to our case and he went above and beyond. He was very personable and assured us everything would be taken care of throughout the process. The coordination of the abatement along with the various trades that were working on the house at the same time was managed expertly by Tommy. He and the abatement crew assigned to the job were very friendly, attentive and understanding to all of our needs. We feel that Tommy genuinely cared about getting us back into our home safely. read more

With everything going on in LA, families are trying to put their lives back together and are looking for companies hire like PW Stephens. Don't make the mistake we made by hiring this company. Very DISHONEST and UNPROFESSIONAL from management to their workers on site. They were caught drinking Alcoholic Beverage on site and in there work van. When we called and complained to management, they did nothing about it. Margi was very rude after our second conversation and said we were lying. BAD FAITH read more

Bad experience with PW Stevens. I don't recommend them. Before the contract was signed, it was agreed that only the first floor of the house would be accessed. The foreman and every member of his crew decided to cut the plastic barrier and enter the second floor to use an upstairs bathroom. This all happened while the job was supposed to be in an asbestos and lead containment condition. The manager, quality control, and even the owner of the company, feel that it is fine for the crew to roam throughout your house, use private bathrooms ,touch and inspect anything that they want. They did not complete all contract items. The field crew is comprised of unskilled operators and petty thief's. I give them one star because some of their office personnel were pleasant to deal with. read more

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Complete douche bags. The whole asbestos abatement is a total scam. These guys will cost you way more than you bargained for. Trust me, you'll regret dealing with them. read more

PW Stephens was contracted for our recent hvac project to come and remove all the old asbestos ducting in our ceiling and attic. We had the pleasure of working with James who arrived bright and early to tackle the work. James kept me informed throughout the day on the progress including giving me a heads up so I could return to the property and debrief before they left. The house of kept clean and the whole process went smoothly! read more

Great response and quick work. The team was super friendly and professional. I was so pleased with the team, from Dave's initial visit to the time they left, all was handled with the best of care! read more

10 plus plus I just finished work with them. Extremely Professional..they show up on time..call if going to be late..their work was IMPECCABLE AND THEY LEFT THE JOB IMMACULATE!! Highly recommend. read more

Working with Steven Berkus and the PW Stephens team saved me time, money, and stress, and I wish I would have started with them and their experienced team instead of trying a newer company with fewer reviews but a higher yelp score. Steve came in to fix another company's work after our contractor reviewed the work done by the first asbestos abatement team and literally refused to take the repair job. This alarmed me because re-doing abatement work can add multiple weeks to your timeline for returning home. But the contractor explained that until someone came back out to improve the misaligned cuts made into my walls and ceiling, he was at risk of taking a job that was unlikely to pass a city inspection and would be ordered to be redone. Steve came out and walked me through the errors that had been made with proper cleaning required by the P5 plan, outlined how they could balance fixing cuts in critical areas without going overboard on time and price in others, and even explained the property loss coverage I was eligible for that had been completely overlooked by the other company. He explained the options we had while both me and my insurance adjustor were on site, and did it with such a thoughtful knowledge of city and insurance codes that my insurance adjustor immediately agreed and approved the new scope of work. That allowed him to go from inspection, to approval, to finishing the abatement and getting clearance for my contractor to begin work all in just one week. I can't thank them enough for showing me what a huge contrast there could be between what I went through with my first abatement company and working with PW Stephens. read more

PW Stevens was sent out due to a water leak and have been phenomenal since day 1! Dave is exceptionally communicative and kept me updated on every step, and even went so far as to give me a heads up to expect a call from the next company for the next step in the process. He fully answered all my questions and quickly communicated with the insurance company to ensure the work could be completed ASAP. It is clear he and the company have a wealth of expertise. I would highly recommend PW Stephens for any work needed. read more

I wouldn't recommend this business to my worst enemy. They came in for asbestos mitigation via an insurance claim at my house. Prior to them doing their job a plumber had to cut exterior stucco for leak mitigation. When PW Stephens did the interior wall cuts to eliminate the water in dry wall they left the hole on the other side wide open without telling me. They sealed the area off so I couldn't see that the kitchen, bathroom, master bedroom, and attic was exposed to the outdoors. Due to this, rats came into my house and PW Stephens just said someone should have sealed the exterior wall prior to them doing their job. If they had any professional standards they would have at least told me they left the hole open so I could have done something. Another contractor at the house was so disgusted that he sealed it himself in a matter of minutes with plastic left behind by PW Stephens, just like PW Stephens could have. The damage was already done and PW Stephens showed a total lack of professionalism and standards and passed the buck and did nothing to correct the problem. Hire at your own risk. Thank you for validating what I said with your response. Still no acknowledgement that rats didn't have access to the inside of the house prior to you cutting the dry wall. Also, not acknowledging, by looking at the photos, that the manner of containment still allowed rats access to the kitchen, bedroom, master bath, and attic. Still not acknowledging that a 1 minute fix that you could have done after cutting the walls would have kept the rats out, but a totally unrelated contractor with professional standards did instead of you. Showing that you are not part of a team trying to repair a house just an outfit thoughtlessly doing their single scope without an eye on the overall effect, like a professional outfit would do. They never tried to discuss the issue they immediately tried deferring any blame elsewhere. Again, to everyone else I hope this demonstrates what you're getting and not getting by hiring this business. read more

I had mold in a bathroom and laundry room. I received a prompt call to schedule a site visit. The crew came on time and was very polite. They cleared everything out fast and tidy! They arrived when they said they would. The crew left the space organized and were respectful of my house and property. I would definitely recommend Dave F and Rafael. A bright spot in a terrible situation. read more

P. W. Stephens removed all of the asbestos-insulated furnace ducting in our attic and the crawl space under the house. James and Jose and their work mates were very hardworking, professional, and personable. They are a credit to this company and reflect extremely well on P. W. Stephens. read more

I was referred to PW Stephens and Dave Farrel via a pipe break, water damaged home claim through AAA. Despite the initial trauma of the entire home being for all intents and purposes a total loss, the silver lining so far as been to meet, experience the quality, professionalism and outright warmth Dave Farrel and his team, including Juan & Jaimie have offered. There are many in various related industries that have good folks handling these issues, but having a GREAT individual like Dave, not just "handle" the issues in the manner that he did, but actually bring his expertise above and beyond all expectations. Making a difficult situation for a client, more bearable, understandable and to a certain degree make the trauma of being out of one's home more tolerable as the repair process begins. The work done was impeccable along with the detail to every nook and cranny for mold etc., After work was completed, leaving the property clean, well-kept for the next phase of repairs. Truly a great team led by a good man, Dave Farrel read more

We used PW Stephens service recently for asbestos and mold in our rental property due to a slab hot water leak. Truly great service under a tough situation, extremely efficient. Dave and his team were terrific, professional, clean and exceeded our expectations. Dave's was very responsible, always returning my phone calls right away or picking up the phone quickly and trying to help me when needed. We were referred to PW Stephens and we are very happy with their performance. read more

Dave Farrell is an awesome professional. He was communicative and responsive to all of my questions. He explained the process, he set expectations and he returned calls. His team got the job done without delays. I highly recommend Dave Farrell. read more

The guys started on time, were polite and professional. When they left, everything was perfectly clean. it was nice doing business with them

My insurance company referred PW Stephens to perform the asbestos abatement at our home. Darren Adams was the assigned project manager -- he was professional, courteous, and kept us informed of the progress of the work. He provided the insurance company with a quote the same day and scheduled his team to perform the demo shortly thereafter. The workers arrived within the scheduled timeframe and they were clean and efficient. Overall PW Stephens did a great job with the abatement at our property. Highly recommend to anyone in need of their services. read more

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I used P.W. Stephens for removal of acoustic ceiling, drywall mud and mold. Andy was very responsive and easy to work with. The job was very well done and I was impressed by their professionalism. On a side note, I recommend you don't let anything valuable in your house or it could "disappear". Johnny is an hard worker who removed everything in a timely manner so I was able to stay on schedule for other contractors. Thank you to P.W. Stephens team. Keep up the hard work. read more

P. W. Stephens Environmental - Environmental Abatement Near Me - Huntington Beach, California

I used this company's service recently for asbestos and mold in my condo bathroom due to water leak from above condo, good service was done , testing of air was done after that by another company and the result was very good, safe air. Jacob , the Estimator was very responsible, always returning my phone calls right away or picking up the phone quickly and trying to help me when needed. I was referred to this company and I was happy for their performance. read more

Horrible experience!! Don't trust this company. I believe in good people. This company is why our insurance rates continue to go up. Don't trust them to do the work. They just want to get paid by the insurance and not complete the work. Threatened to put a lien on my home. Awful experience. read more

Hired this company on recommendation of the flooring person I was going to use ( he has been fired) they came out and removed the flooring from the kitchen and laundry room that had asbestos, they did not wear hazmat suits like required, they were in blue jeans and shirts, the kitchen had spots that were not taped off properly and had dust in my kitchen cabinets on the dishes and on my air fryer after they were supposed to be done. I was told by them that they would have someone come out by end of week to give a clearance to remove the containment, the next morning ( not even 24 hours) they came and tore down the confinement plastic without having the air tested. I called and questioned them on this since I have health issues and did not want to take the chance of asbestos being in the air in my home. was told they did self testing (huh? you can say that and fake the results to be cheap) told them that was not acceptable and wanted a clearance from 3rd party as I was told was going to be done, they sent a lab out to test the air (even though there was dust on counter and they walked thru my house with the contaminated materials they did not test the area where they walked thru) they did NOT follow procedures for a clearance. "the asbestos consultant will submit a clearance letter to show that abatement was successful and the air is suitable for reoccupancy. The asbestos abatement contractor can then begin containment teardown activities." They DID NOT remove the nails and staples from the floor which is part of the clean up job, they had them sticking up and even had them sticking up by steps so if you did not see them you would trip and fall down the steps. when I showed them that fact they did NOT even offer to come out and remove the nails and staples from the floor like they were supposed to do, now having to pay the flooring person more money to finish the work this place was supposed to do, they even left a rusty nail on the floor to be stepped on, I gave that to the supervisor as well as a staple they left sitting on top of the floor to be stepped on. VERY BAD COMPANY ON FOLLOWING THRU ON THE JOB!!!! The containment room was not fully sealed as you can see in photos there is gaps in the area that is supposed to be fully sealed. I have not received any clearance in writing as requested, they only got a "verbal clearance" and I told them I wanted it in writing, the supervisor has ghosted me when I pointed out the fact that there was areas in my kitchen where the plastic was not secured properly and that the bottom of one of the doors was not sealed off. He DID NOT seem to care. it is now a week later and still no written clearance from anyone but they made sure to send the bill out really quick! AVOID THIS PLACE THEY DO NOT CARE ABOUT YOUR HEALTH AND WILL LIE TO YOU AND NOT GET A CLEARANCE UNLESS YOU PUSH THE ISSUE AND THEN WILL NOT PROVIDE PROOF OF CLEARANCE, BUT THEY WILL SEND YOU A BILL TO TRY TO GET PAID FOR THIS SCAM! called them again yesterday about clearance and again silence from them, THEY DO NOT CARE ALL THEY WANT IS YOUR MONEY! read more

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I was recommended from a friend that had work done at her house from PW Stevens. I called up and Dave came over here. I had a water leak in my kitchen. Dave walked in totally professional knew exactly what to do, calmed my mind with his well, mannered, professional expertise. He explained everything to me and walked me through this process of the abatement and getting asbestos out of my floors he left, and I knew this was the company for me. I hired them. Dave said anytime I have questions I can ask, I called him multiple times, and he answered everything that I threw at him. The day of abatement he came in with his crew introduced everybody. Everyone was professional and kind. They took very good care of my home, putting up plastic , taping up my rooms everything was handled with care. It made me feel so relaxed. Dave sent me pictures of what was going on in my house. Kept me updated on what his crew was doing each day. He even allowed me to have the filtration system a few more days to make sure everything was out of my house. He didn't need to do that, but he did that just to calm my mind. I cannot say enough about this company and I cannot say enough great things about Dave and his crew, they are wonderful and I will recommend them to anyone and to all of my friends. I am so grateful that my friend told me about this company they are the best. I give them five stars even when I went to pay with my credit card the women that answered the phone at the company were so professional and kind, thank you Dave for making this experience exceptional and thank you for all your hard-working crew. I appreciate it so much and so does my family. read more

Was a little skeptical but they did there job well not once but both times I needed asbestos removed. They even received a compliment from the contractor that came in and seen there work. read more

Steven B and his crew's work were great, clean and well informed, professional but also courteous. Thank you Steven!

Biggest compliments to Brian who was so quick to get my mold remediation done. I was on a super tight timeline because I found out I had mold as one tenant was moving out and the next one was moving in the next week. He acted so quickly and got the work done. He communicated with my Insurance and after trying to coordinate stuff myself (mold testing, remediation, contractor and insurance) I was VERY appreciative that he just got his stuff done and I didn't have to follow up or anything. read more

This firm came in to do mold remediation in our apartment. They did nothing to contain the dust and debris. They left many areas untreated, and the areas they did work on were left with new holes in the sheetrock, or sheetrock missing completely. The existing mold wasn't even removed, just poorly painted over. The original spores weren't even wiped up. Paint stains were left on our wood floor, scratches and gouges in moulding and doorways throughout the unit from them dragging their equipment in and out. Careless, unprofessional work. Another contractor had to brought in to make the unit habitable again. read more

Dave at PW Stephens was terrific! Prompt, informative, thorough, polite and gracious. It was a pleasure having he and his crew work at my home. They were always professional and delivered excellent service, leaving what was our disaster clean and ready for the next step in our reconstruction. read more

I had a water leak in my condo from my upstairs unit. My condo insurance set me up with this company because the drywall had asbestos in it. They were very accommodating, communicated with me, and worked fast. My point of contact was Daren, and he was very good at getting back to me about scheduling and questions. The only issues I had were that some dust was left behind after the job around my kitchen. They made sure this was taken care of in a timely manner which I appreciated. read more

This company has terrible customer service . I never received any updates regarding my job that was completed 5 days late. Every time I called the reception repeatedly would tell me " they are telling me your job is complete " when I can clearly see my house is still taped up and not complete and they're van sitting outside my home all weekend . The only call I ever received was when they finally finished and called me several times to rush me to come pick up my key. You would think that for a $7,000 job you would be able to afford better customer service . Had to change my review to one star. The company left hazardous waste that was used to enclose my home sitting outside in front of my home. This is against the law and violation of the signed contract. Beware of this company . read more

P. W. Stephens Environmental - Environmental Abatement Near Me - Huntington Beach, California

Terrible. They came to fix an apartment. I live in the apartments next to it and they came to knock on my door to use my electricity all day from 7am-4pm. The day prior it was my neighbors power they used. What professionals don't have a generator for their job that requires it. They said they would pay me and sure enough didn't. Really unprofessional. read more

P. W. Stephens Environmental - Proof of their extension that they used at my apartment. - Environmental Abatement Near Me - Huntington Beach, California

Referred by Mercury. We had some major sewer back up damage on the property and then lead to asbestos exposure upon removal of damaged materials. Steve, project manager, came out to our house within a few days. He walked through the house with me and wrote up a bid on the spot. He took the time to really explain what is going to be done and what is included in the bid. We felt that we were working with someone who knew exactly what he was talking about. We decided to add quite a bit of retail work on the other half of the house, kitchen floors/walls/cabinet removals. We feel that we were quoted very fair compared to others we had received. The whole job was very clean, fast, and efficient. They kept it very professional, responded in a timely manor, and were able to work within our time frame and around our work schedule. Not sure about the other reviews but we had a fantastic experience with this company and their crew. We will be referring our neighbors and friends to this business. Thank you for such great work! read more

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I spoke with Darren A about completing the abatement and removal of my HVAC ducting. He was extremely helpful and explained exactly what the process would be. I've worked in aerospace plant maintenance for over 35 years so I know the kind of work this job requires and they completely exceeded my expectations. Edwin led the job at my residence, repeatedly asked if I had any questions and always showed respect for my home. Once the job was completed, they grabbed me for a close out job walk to show me all the completed work. I highly recommend PW Stevens, you won't be disappointed. -Tim A Whittier, CA read more

Steven and his team diligently completed their task with great consideration for the emotional attachment we had to the belongings lost in the fire. Notably, they even discovered my husband's ring--a truly miraculous find, akin to locating a needle in a haystack. Their trustworthiness and dedication shine through, providing invaluable support during difficult times. Thank you, Steven and team, for your unwavering presence during our trials and tribulations. read more