Stayed at the Kimpton Brice and had breakfast here. The service was horrendously slow. The facility was understaffed and the staff seemed like they were running around aimlessly. For example, they didn't even get our drink order correct. It took about an hour to get our breakfast order and another 20 minutes for the bill. The food came out lukewarm and the food wasn't anything to write home about. For the prices they were charging, the portion was small and the taste was not that great. I had asked my omelette to come with a side of avocado and the "avocado" was basically guacamole. None of the ingredients tasted fresh. Seemed like everything came out of a can or was frozen. Ambience was casual and the facility is clean. Not eating there again. It'll be cheaper to eat along the riverfront than this place. Save your money and tastebuds and go somewhere else. I won't even try this place for lunch or dinner. read more

Pacci was in my hotel so I went a couple different times (it's in the Kimpton Brice). Once just for drinks and once when I was told I had a $130 credit for the restaurant. The service was pretty good at the restaurant, and the drinks were strong and tasty. The meatballs were overcooked but okay. As you can see in the pictures, they garnish the dishes the same way. Same bread, greens and cheese are on top. So even though we got 2 different dishes they were similar tasting. The chicken parm was pretty good though! Overall I thought the prices were a little high, even compared to elsewhere in Savannah. It was convenient for a hotel restaurant, but I wouldn't say it's worth a visit if I was staying elsewhere. read more

Pacci Italian Kitchen & Bar - Chicken Parmesan - Italian Near Me - Savannah, Georgia

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I. I. I. Honestly don't know how to approach this review. But the long and short of it is, this restaurant is a literal disaster. We frequent the Kimpton Brice anywhere from 4-6 times a year for my husband's work backing up to at least 2021. We've seen the miniature ups and stark downs of this restaurant for YEARS. Let me caveat and say I LOVE Kimpton Hotels. I also love their tendency to focus on local charm and I know the culinary expectations are traditionally high. Pacci has been slipping through the cracks for far too long. IHG would be mortified. Nothing on the menu has been notable. In fact, we've left disappointed every time. My husband and I always turn to each other to say, "we're never going here again" but we arrived late to the hotel and had no choice but to try to grab a late bite. During this visit, I'm pretty sure we'd have been better off getting a Red Barron frozen pizza and grocery store bagged Caesar salad delivered to our hotel room. We would have saved a lot of money and felt less like an inconvenient presence. I can't imagine anyone locally eats here. It pains me so much to hate on Pacci because I love coming to Savannah and I love the front desk staff of the attached hotel, but literally there's nothing redeeming about Pacci. read more

Pacci Italian Kitchen & Bar - Terrible Classic Pepperoni pizza and Caesar Salad. Abysmal. - Italian Near Me - Savannah, Georgia

This evening, my friend Matt and I came for dinner. We weren't feeling very hungry so the only thing we ordered was the tiramisu crème brûlée for $10 and I got a glass of the Chanti for $15 we and he got a glass with tequila the ambience of this restaurant it's in the Kimpton Price hotel. The inside is very bougie with the intricate tile work and the very comfy chairs. Don't know if this is an upscale restaurant or a casual restaurant. It's really hard to tell. We just rather nice for this evening because we are unaware if they have a dress code or order a table was seven, but we got seated a little bit early because our Uber dropped us off a little bit early. The only thing I have to say negatively is that the glass my wine is in it is chipped at the bottom; not sure if their employees check the glasses before they're handed out that is the only negative comment I have. The gentleman that sat us his name was Carmelo he was very nice and got us our waters. 7/10 read more

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Overall, I was very disappointed in my experience eating at Pacci Italian Kitchen & Bar. To start, some of us ordered both dirty and espresso martinis. Some came in a small cup, while others came in martini glasses, which was a rough way to start. I was torn between a burger and the wings, so I asked our server. They said they've never had either, but people come in all the time and reorder the wings, and that they're "really meaty". Her description of how people come in specifically to order them made me excited, and I thought that it would make up for the rather disappointing drink. I ordered the garlic parmesan wings with a side of truffle fries and was extremely disappointed by the plate that came out. Not only were the wings terribly dry, but the fries were also a complete joke and had some sprinkled parmesan and were called "truffle fries". When I received the bill, I was shocked to have an $18 Titos charge, a $3 martini charge, and an additional $3 dirty charge. For $24, I'd hope to at least have my martini served in a normal glass rather than a water cup. With so many amazing restaurants nearby, I'd never suggest this spot to anyone. read more

Pacci Italian Kitchen & Bar - Dirty Martini - Italian Near Me - Savannah, Georgia

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Took 45 minutes to get two eggs and toast. Service is so slow and the food is definitely not worth the wait.

Charming, cozy, and hidden on the end of Savannah's busiest street -- Pacci is nestled in the ground floor of the Kimpton Brice Hotel right off Washington Square.  Drinks: Golden Sour - Bright, citrus-forward, and perfectly balanced with a hint of warmth thanks to the bourbon. Blackberry Breeze - Light, slightly sweet, simple, and refreshing with every sip.  Food Highlights: Focaccia - Warm, pillowy, and served with a dip trio. Skip this. The focaccia was crumb heavy and missing the airy chew. The trio seemed like an afterthought House Meatballs - Tender and packed with mortadella richness.  The sauce was thick and so smooth! Caesar Salad - Crisp, classic, and topped with real anchovy goodness. One of the best I've had. Shrimp Pasta Aglio e Olio - Garlicky and loaded with plump shrimp. However, the pasta was overcooked into oblivion and under seasoned. Chicken Parmigiana - Crispy, cheesy, and gorgeously styled. Unfortunately, this pasta dish also missed the mark. The dish relied heavily on the salt of the olives rather than incorporating it in the pasta and chicken. Pacci wasn't a heavy hitter with their entrees but delivered when it came to cocktails, appetizers and their service. The atmosphere is bustling and is a great starting point to your evening. They occasionally offer a cocktail class that might be the perfect date night option! IG: @paccisavannah read more

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Service was very slow. Order was messed up. Food was average. Would I come back here? No.

We went for dinner, happy hour and brunch while staying at the hotel. Everything was truly amazing. Our favorite bartender was Kaylin. She took great care of us, and we were so sad to leave her! She went above and beyond for us while we were there and it was so appreciated. The food was as good as the cocktails. The appetizers were to die for and my brunch, the stuffed hashbrowns were out of this world. The restaurant is super nice as well. It has a nice mood, and i love the cozy book area so much. This was my fave hotel restaurant of all time. read more

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Slow service. The manager(short guy with glasses) has horrible customer service skills. Does not know how to communicate. Every time we order something they get it wrong and this is three years in a row. One person tells us that they do room service but one person told us that they don't. The food leaves alot to be desired. The pizza had basically no sauce, we ordered medium well burger but when we received our order it was medium rare. This restaurant does not deserve to be on such a nice hotel like the Brice. I would never recommend read more

Party of 12 on St. Patrick's Saturday. Despite a reservation, our table wasn't ready when we arrived. Waited 20 min for drinks, 45 min for food, and dishes came out in 20-minute increments after that. The restaurant was nearly empty -- which should've been a red flag. Food issues: 3 wrong burgers (one raw, one missing toppings -- see photos), and 3 hashbrown bowls were swapped for regular potatoes without asking. My espresso took a full hour while everyone else had finished their drinks. We loved the menu, but execution fell short -- especially disappointing given we were celebrating a wedding. Reservation was at 11:30; last dish arrived at 12:59. The manager offered 50% off, which was appreciated, but the receipt showed only 30% -- with incorrect math. Staff was genuinely kind, which makes this hard to write, but the experience didn't match even basic expectations. read more

Pacci Italian Kitchen & Bar - Raw burger - Italian Near Me - Savannah, Georgia

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Food was ok. Took really long to have breakfast. Kept us waiting for our coffee. Actually she forgot and after 30 mins , had to ask again. Forgot the bagel as well-gave me regular toast. One of waitress does not know what it is to smile and served everyone coffee except us. Apparently, they were short on staff. But finally got our food and i got in a better mood knowing i am on vacation- Breaaaatttthhhheeee! Apart from that Ambiance was nice with the decoration . Although, The christmas deco nearly fell on two client's head but apart from that - it kept hanging there without anyone doing anything... hehe when things get ridiculous - just breathe lol read more

We had concluded our day of celebrating Savannah's St. Paddy's Day Parade and returned to the Kimpton Hotel to get a breather before going back out for dinner. Since we were a tad hungry, we stopped at Pacci Italian Kitchen & Bar, attached to the Kimpton, for a drink and a bite. We enjoyed the Burrata and Mushroom Risotto, both gluten-free and fabulous. I pondered existence over a Gold Rush cocktail that brought me to a place of tremendous well-being and precision. It was fun hanging out at the bar area as we were surrounded by jubilant conversation and enjoyed our cocktails and good eats. The bartenders were pretty good at attending to us and the other patrons, as it was St. Paddy's weekend. It was an enjoyable spot to enjoy something on the fly and I'm sure the dinners are good as well. read more

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Mediocre at best. This restaurant is located in the Brice Hotel (IHG/Kimpton). Historically Kimpton Hotels have top notch restaurants. I've stayed in over 15 different locations and the food has always been excellent. Sat at the bar for a simple late night dinner of pizza and Caesar salads. Caesar salad was overdressed with store bought dressing. Pizza dough was raw. After serving food, bartender never checked back except to present check. Will not return to this Kimpton again. read more

The food was good could have slightly more portions on Ravioli. The service was nice. The Ambiance was good but the air felt sticky.

Not my first time. Book reservation month earlier for 60th birthday for 17 people. They put us in a private room without being asked. Which was nice. We arrived 5 minutes early and were told we had 1 1/2 hours for dinner since room was taken with another party at 8 pm. We had one waiter for 17 people. He disappeared after ordering 3 bottles of wine. Don't get me wrong, I felt sorry for the waiter! Food was good but they were out of two of the 4 desserts. After rushing to order all three course at the same time in hopes of getting done in 1 1/2 hours we were told the room was ours for the night. No manager came over, no dessert comped. Just stressed us out and then was very matter of fact. Bill was $1200. I won't likely return. read more

We stayed in the Brice Kimpton and had dinner at Pacci. We really loved everything (the food, the service, the ambiance). Amazing and kind people, delicious food (drinks and food). 100% recommended read more

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I generally don't have high expectations for hotel breakfast, but Pacci's has some hearty breakfast for a good price. Service varies depending on where you sit. We sat at the same booth for two days in a row and we had an energetic server who recommended the shrimp and grits. The chef comes in at 5am every morning to make the grits and it's their favorite dish to make. Hearing that, it was a no brainer to try them. My partner and I also tried the smoked salmon bagel and the ham and cheddar omelette with cheese grits. The grits are warm and creamy and the shrimps are plump and juicy. The nduja sauce that is used to season the shrimp and grits brings the dish together. Very filling and delicious for $19 dollars. The smoked salmon bagel is also pretty good with slivers of red onion and capers. My partner enjoyed his ham and cheddar omelette as well. Ambiance is calm and casual and there weren't a lot of people having hotel breakfast for the days we stayed. Unlike hotels that serve free breakfast buffets, the a la carte breakfast likely pushes patrons to go out and find other breakfast options. Better for us since we get to use our hotel credit, have a calm breakfast, and spend less outside. I'm not sure how dinner is at Pacci's but the breakfast keeps you full and gives you the energy for a long day. Definitely good to take advantage if you have hotel credit. read more

Pacci Italian Kitchen & Bar - Smoked Salmon Bagel - Italian Near Me - Savannah, Georgia

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Had the snapper and it was delicious. Came with roasted brussel sprouts and white beans. Also had an old fashion that was very tasty. Will definitely go back. read more

Stayed at the Brice and this place is in the lobby. Went solo and sat at the bar. Pretty quiet Wednesday night. Drinks were great--bartender was creative and attentive. Had a salmon dish with rice that was perfectly cooked and very flavorful. read more

We stayed at the kimpton with breakfast included so we ate at pacci three times during our visit, once for dinner, twice for breakfast. The food for dinner was pretty mediocre. The breakfast food was much better, but on our second day the service was terrible. They were pretty obviously understaffed so we tried to give some leeway, but there are things you can do to help in those situations. We waited about 10 minutes at the host stand and nobody acknowledged us even though they walked right by us. Once seated, it took about 30 minutes for someone to take our order. A table seated after us had their order taken before we did, which is pretty unacceptable. read more

Cocktails are good. It's a cute restaurant and love the ambiance but menus are very inconsistent. They do not post any updated menus anywhere. For breakfast it was a nightmare. The manager is unable to keep up and yells at you when you voice having sat at a table for an hour without even drinks sent to your table or a server even checking on you. I fully understand being busy but that is no excuse to ignore specific tables. I have worked in the food industry as well as the table next to us + both of us agreed this treatment was unacceptable. We will not be eating breakfast in the hotel the rest of our trip. Kerina took over our table + informed us we would received ihg points + our meal covered by the hotel. Which I appreciate but having 4 young children and food was not worth the wait + stress. Kerina is a valuable member of this hotel + the only person who turned our awful experience into a tolerable one. Please give her a promotion. The entire morning staff for the restaurant needs training in handling busy mornings + a new manager. We will use our credits at the hotel for cocktails the rest of our trip. I won't be subjecting my kids to this mess the rest of our trip. read more

Server was very pleasant, but had to apologize too many times for items not available from an already very limited menu at 7:15 PM. That suggests that the kitchen was unprepared for service and did not have the skill or willingness to catch up. Quality offered of what was available did not justify the not shy prices.We hope it was a one-off lapse (given reviews from others about past experiences) and wish the restaurant better days ahead. read more

First the good....the service was good. Really good. The server was by herself, taking care of the entire restaurant and she still made sure we were well cared for. Second the weird...there was no bread...*at an Italian restaurant*. There were no Italian wines....there was no freshly ground pepper. There were no containers for leftovers. Third the pretty bad...the food was marginal. The gnocchi was greasy, poorly seasoned and for some reason included alcohol soaked pears. The tortellini was better but one suspects it was reheated in the microwave. The orzo was decent. The portions were very large but we were not sad that the lack of containers (see above) meant we could not bring the rest home. read more

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Since my husband and I stayed in the hotel, we frequented this restaurant during our 4 day stay. We started every morning with the breakfast, I enjoyed the fresh fruit and yogurt while my husband said this American breakfast was ok. Service each day varied by waiter. We also had Christmas dinner here, we thought the food was good, but the drinks were mediocre at best. The worst part about this restaurant was the rude hostess Andre. We had been sitting at our table for over an hour enjoying our meal and drinks when we came over to our table and asked if we we've ordered or if we're finished. We had our small dog with us who was in her bed under the table asleep. She said "we dont allow dogs in here" and I told her "we had reservations, our dog was in the notes, and we were sat with no issues" Other guests said "the dog is fine, do not kick them out." Never in a million years have I ever experience anything like this. She was trying to kick us out mid meal. As a hotel guest I would never have anything but their breakfast and would hope they prioritize coaching their hostess on providing better customer service. read more

First visit to this place which is connected to a hotel. Overall this experience just did not cut the mustard. We had a reservation and arrived about 6:30 PM on a Thursday night and the place was essentially dead. Fortunately, the service was pretty good because it was only us and two other tables that were occupied. Their menu was very limited, and that's OK but their offerings were pretty lame IMO. We both went with the Chicken Parmigiano because nothing else really sounded that great to us. Both the chicken and the sauce were bland and virtually tasteless. I actually lightly salted the dish, something I practically never do because the dish should be served to stand on its own. No draft beer here either, only cans. They have a full bar and like their food menu, it's all overpriced. I don't see us returning. read more

Pacci Italian Kitchen & Bar - Their very limited food menu. - Italian Near Me - Savannah, Georgia

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This place was delicious. We loved our cocktails and food. The waitress catered to our every need in the perfect way. The only reason I gave them four stars instead of five is because it was rather expensive. I know we are in a major city, but I just did not think it should cost that much. Maybe at least ten to fifteen dollars cheaper on the final bill. The decor was modern and comfortable. It is a great option to have while staying at the Kimpton Bruce Hotel. read more

My family and I ate here for breakfast before departing from Savannah on a Thursday morning. That morning we were on a time crunch and had to be out of the hotel by a certain time to get to UNC in time for a scheduled college campus tour. Our breakfast was included with our stay and was the standard breakfast that they serve during the weekdays. It opened at 7 am and planned to arrive early to be seated promptly. However, staff were not available when the restaurant opened and we were not seated until almost 10 minutes later. The process of ordering food was long and tedious. Our orders were not complicated by any means and yet the food took more than 20 minutes to come out. Our server failed to come and check in on our table during this long time gap. To the point where another server arrived at our table to let us know she would check on our food to find out why it was taking so long. Our food finally arrived 5 minutes later. At this point it was nearing 7:40 by the time our food arrived. We also noticed the disorganization in the restaurant that morning as the hostess was too occupied to be available to seat guests. This led to guests seating themselves and then being told to relocate to another table. The food itself was fine, nothing spectacular. My mother and I ordered the avocado toast entree and my father ordered the American breakfast entree. The avocado toast came on a sourdough ciabatta with borskin cheese spread on it. There were 2 fried eggs on top along with some greens. I got breakfast potatoes on the side and they were actually really good. They weren't greasy and had the perfect texture. The avocado toast certainly wasn't the best I've had, but it was satisfying enough. My father was also satisfied with his breakfast and appreciated the jams and spreads that were served with his toast. Overall the food wasn't bad and pretty typical. I'm am confused as to why it took as long as it did. There are far more impressive dining options in Savannah. We ate at the hotel that morning due to our time crunch, otherwise we would have likely gone somewhere else. However, the service created so many inconvenience that it would have been more efficient for us to dine elsewhere that morning. It's unfortunate that this provided such a negative experience because the hotel is lovely! Overall the Kimpton Brice is a lovely hotel and we enjoyed our stay at the hotel. However the restaurant doesn't leave much to be desired. There are FAR better dining options across Savannah. While the food wasn't a complete disappointment, the service was a disaster. The staff was clearly not on their "A game" that morning and it was not efficient. We would most definitely return to stay at the Kimpton Brice, but we wouldn't be dining at Pacci. Really disappointed considering how nice the hotel is! read more

Pacci Italian Kitchen & Bar - Avocado Toast with a side of breakfast potatoes - Italian Near Me - Savannah, Georgia

Poor service. Staff was more focused on making up new cocktails than waiting on us. Even though we were literally right in front of them. We had to ask for everything. Over salted and boring food. Lovely ambiance. Shame the staff has no interest in customer service. I hope the new chef will be able to turn things around. read more

This place was good but extremely expensive for the quality of the pasta. I ended up getting the tortellini and a beer. For the entire meal it cost me $45. The entire hotel and restaurant was under construction so the inside is completely different than the pictures. For the taste and the cost I probably wouldn't come again read more

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Ok so this is going to be a little different. We walked in after walking out of three other restaurants. I was in the stage of hanger that scares my partner so we sat and didn't care what came out. It was then we realized the restaurant was.. different. Different in that the staff was low and new. Which actually turned out very well for us. They didn't have a server, the bartender was on day two at that location but seasoned at other locations and the chef was out. Mitch was the manager (also new to that location but not the company) and was so nice to us. He made suggestions, hung out with us talking about local attractions and was just overall uplifting being overwhelm himself taking over a failing location and trying to turn it around. Analy (sorry if I spelt that wrong it's what I can read on the card!) was the bartender and had us cracking up the whole time with his answers to my 57 questions. Ok but about the food. Holy (cuss word) yes. The steak. Oh my god the steak. We died on the spot and we are now the newest ghost at that hotel. It was perfection. When we asked to speak to the chef, they all got nervous and told us it was the Sous chef cooking. Great! Even better! We praised them. We aren't locals and we don't know when we will be back in savannah but my hope is when we do, those two are still there. Even though they were in a tough situation, they lifted us up and made the night so memorable. read more

Pacci Italian Kitchen & Bar - Ribeye - Italian Near Me - Savannah, Georgia

Delicious food, great customer service went above and beyond, impeccable and classy ambiance.

Had a really good breakfast here while staying at the hotel. The pancakes where amazing ! I almost didn't go because of the reviews. The service was awesome !!! read more

6-2-22 4pm Just when we arrived to check into the Kimpton Brice it was time for Happy Hour. Happy Hour truly makes me happy but better yet I love a good specialty cocktails . They have a wonderful selection to choose from. I choose the " Spritzy" who doesn't love a combination of Ketal One botanical vodka, Prosecco, St. Germain, Aperol and Pomegranate. It was very well priced at $10. So delicious especially after the long hot drive here. Nice to celebrate my time away with hubby. I ordered a second round and not to long after I went up to our room for a nap another favorite. Definitely would come back to this bar as well as hotel on our next stay in Savannah! read more

Pacci Italian Kitchen & Bar - Italian Near Me - Savannah, Georgia

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The live jazz is nice. The food is really subpar and underwhelming. Also, the lights are strangely bright instead of a dimmer ambiance which just made the experience all the more awkward. I was very disappointed by this place. read more

Ate here on Thanksgiving night, so ordered from their special holiday menu. The food was delish, waitress was excellent. read more

Pacci Italian Kitchen & Bar - Meatballs & Pacci Salad - Italian Near Me - Savannah, Georgia

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Good service. Food is mediocre. The meatballs were so salty they were almost inedible. Caprese salad was decent. Generally enjoyed it minus the hypertension. read more

Pacci Italian Kitchen & Bar - Meatballs. - Italian Near Me - Savannah, Georgia

Was excited to try this locale as I want to find good Italian eating experiences here. The food I had was very good and very flavorful. Went with others and we all had a good meal. The waitstaff was attentive and wanted to help. I didn't realize when we went that it was a hotel restaurant. The decor is clean and bright. The charcuterie plate appetizer is delicious. The shrimp scampi with angel hair is wonderful. It is a nice restaurant, you just have to recognize it's a hotel bar/restaurant. read more

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We went on February 15 to celebrate Valentine's Day. We were disappointed to see a fixed menu for V day. Our fault for not checking. I ordered chicken with mushroom risotto. The chicken was dry, and the "risotto" was not a risotto. Just some dry rice. Ambience is nice. The service was very good, but I wouldn't go back. $65 per person for a meal I wouldn't pay $20 for. read more

We tried Pacci's new brunch menu the other weekend and it was amazing! I highly recommend the Rise & Shine Breakfast and the Etouffee and Southern Biscuits. Pacci accepts reservations which is great for larger parties, out of town guests and/or bachelorette parties! It's located in the beautiful Brice Hotel too. read more

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