1. Pacific BMW

    1. Pacific BMW

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    Glendale, CA

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    Pacific BMW

    3.6 (1.8k reviews)
    Open 9:00 am - 7:00 pm

    Services - Pacific BMW

    Auto brake repair

    Auto engine repair

    Pacific BMW Photos

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    Recommended Reviews - Pacific BMW

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    Reviews With Photos

    2023 BMW i4
    J L.

    Rene was fantastic from start to finish. Extremely patient and helpful. He set me up in no time. We agreed on a car. We discussed financials over the phone. He was transparent and overall great. Lucy in financing spared no details. She gave me all my options up front and was extremely patient and detailed. Didn't force anything on me and didn't push for any sale. She was and is so polite. Relatable and down to earth. Almost like I was talking to my mom. Haha Juan helped me to my car. Gave me the tour and walk through. Such a good dude. Friendly, polite and professional. He sat with me in the car and helped setup my phone to the car to personalize it for me. Customized the car to my liking and went over all the gadgets. In the end I felt extremely comfortable. I felt at home and was provided exceptional service. I was welcomed at the door. Greeted with a smile and left extremely happy and satisfied. I have owned the vehicle for a week and I have come to love my ride more each and every day.

    Think twice before completing a lease return inspection at this dealership. My experience with the lease return manager was extremely disappointing. He was rude, dismissive, and unprofessional throughout the inspection process. During my initial inspection, I was quoted nearly $3,000 in damages based on scratches he claimed exceeded the allowable 4-8 inch guidelines.(which were really less than 2 inches) I had those issues addressed and returned for a second inspection, expecting the estimate to be reduced. Instead, he claimed there were no changes at all and insisted the damages were still nearly $3,000. When I questioned the inspection and explained that I disagreed with the assessment, he became argumentative and condescending. The experience left me feeling that the damages were being significantly overstated to pressure me into leasing another vehicle through the dealership so the charges could be rolled into a new lease. Whether that was the intent or not, that's certainly how it came across. To get a second opinion, I took my vehicle to Valencia BMW for another lease return inspection. Their assessment came back with $0 in damages, which made the difference between the two inspections impossible to ignore. After 15 years as a loyal BMW customer, this experience has completely changed my opinion of this dealership. I will not be returning, and I would strongly encourage anyone completing a lease return to seek a second opinion before accepting an inspection from this location.

    I just want them to fix my car . BMW USA NEEDS TO CALL THEM. Manager name starts with A, said they were calling cops on me because I called a lawyer. Retaliation likely. Leaks oil and was on TURO AS CPO. Not disclosed. Saga continues Also lately 3/26 At dealer The manager said he was going to call the cops on me lol for complaining to GM who can't pick up a phone. Is the GM too busy? They sold me a BMW CRACKED RIM TOO. THATS from the replaced tire! I got a lawyer!!BMW USA HASNT HELPED. See TURO EMAILS. They have to disclose RENTAL LIKELY ABUSED. They saw cracked rim and dead battery and said let's be cheap on a 740!!

    Ani A.

    Best location to get your car service done. Very efficient and great customer service. Allen from the loaner department was super helpful and got me a car super fast. Manny in the service department made sure everything went smooth and took care of all of my requests.I will only be coming here for my car service from now on. Thank you guys.

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    4 years ago

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    6 years ago

    Had a great experience at this dealer because of Gary. He finalized all the paperwork seamlessly. Will come back for sure.

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    Page 12 of 45

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    After finding out what I want, I went to Pacific BMW and got a good no-hassle deal (Greg Poland is your guy).

    Mentioned in 75 reviews

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    Hyperion Collision Center - Welcome to Hyperion Collision Center, where quality and customer satisfaction is our number one priority.

    Hyperion Collision Center

    (312 reviews)

    Silver Lake

    I thihk someone opened a car door into traffic as I heard a loud crashing sound on my right, looked…read moreover, and my passenger side window was smashed. I ordered a used replacement from eBay and after it arrived I looked for a body shop that could install it. After reading glowing reviews, I called Hyperion to ask if hey could schedule the installation, expecting to wait a few days. Instead the guy on the phone said to bring it in at 10:30 the next day. I didn't get there as a tweak in the door itself caused my overhead lights to stay on and drain my battery. I arranged for a friend to take me home, expecting to leave the car for at lrast the afternoon. But manager (I did not get hois name) said it would just be a half hour. He called over a ytechnician and 20 minutes later the car was ready! I had some body damage and the manager quoted me a price apologetically, noting that Lexus Parts are super expensive. I said well, it's a 15 year old car - probably isn't even worth the cost of the repairs. I started to walk away and stopped, turned and said, "Wait, I haven't paid you!" And he said, "no charge". I was dumbfounded and only hope I thanked him emough. Great work, fast, and even complimentary. I'm in awe. Go there!

    I had such a great experience with Hyperion Collision Center! They helped fix my Chevy Camaro and I…read morehonestly couldn't be happier with how everything turned out. Ed helped me throughout the entire process and was seriously the best! From the beginning he was super communicative and made what could have been a stressful process incredibly easy. He kept me informed throughout the entire repair, answered all my questions so I was never left wondering what was going on with my car. I felt completely comfortable trusting them with my Camaro, and the quality of their work definitely shows their expertise. I'm honestly so glad I found them! I 100% recommend.

    Pacific BMW - autorepair - Updated September 2026

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