Charlotte JITB suck - There was no ice in the front area, the soda machine sucked and only had one…read morechoice (water), and the staff was rude about just getting orders out and general interaction. I've seen this at almost all of the JITB locations in Charlotte and I'm a huge JITB fan and really wish they'd get their act together. Even if you love love love JITB, I'd say to go to the Arby's next door as they were a million times better. I gave it two stars as that Egg Roll (even without the sauce which they were out of), was sooooooo good. But let's pull it together, JITB Charlotte Area. You're a bunch of clowns.

I just moved to the Charlotte area and I'm super happy that this is my local Jack-in-the-Box. They…read morealways hook it up. Everything is fast and fresh and the employees are really cool. Also bonus points for having a little outdoor area to eat. Everything is nice and green And there's plenty of space.

Food is fresh and fast . Impeccable and polite with a nice dining area if you'd like to dine inread more

The service with this location if horrible. Early this am, i come thru with my mobile order and the…read moreyoung girl at the drive thru is standing there like she's sick! With a major attitude! TF, you can't stand up and speak!

Party of four on a Friday night - walked right in and was able to sit in a booth. Our waiter was…read morefriendly and attentive. We ordered the big guacamole and a man comes around with a cart and makes it tableside. Everything looked fresh - it was under seasoned. When the cheese dip came out my mom and I both thought it may be the best we've ever had. Ever. And we had it before at this location and it was normal good. But it was fight over the leftovers good this time. The kids meal with shrimp for my son came out fast and he loved it. The enchiladas with tomatillo sauce was yummy. My husband had a very unique beef dish with cactus in the middle that was recommended by our waiter and liked it. The sweet tea was good. The women's bathroom was clean and stocked. I recommend.

I stopped someplace else first that rudely closed early and wouldn't let me in. I found this place…read moreand they welcomed me in like a friend! I only got takeout but they never mentioned closing time, gave me the full menu, drinks, galore! I was treated like royalty and enjoyed the food and service immensely! Thank you so much for the late night dinner!

Fast Service. I did drive through. I'm typically a competitor girl BUT I was advised to try the #7…read more Its spicey, fresh with a great bite. It's a tad more dry than Id like. When I think Italian I want heavy gravy and extra cheese. think I'll stick with my Turkey but this was a different spin.

Staff has been kind and welcoming every time I come in. The sandwiches are really good, personal…read morefavorite is the #8 on whole wheat. Chips and cookies available if you like those. They get my order ready in under two minutes. Clean place with rock faintly playing in the background.

The restaurant was clean and inviting. Dequan took my order. He was very friendly and helpful. He…read moreis an asset to Arby's. He wished me a nice day as I left. This was a pleasant encounter.

This Arby's in a petrol station was killer! I ordered via the app to get the internet only deal…read more(free fries with a loaded Italian) and went inside to wait. The manager was delivering food and asked if I needed help and I told him I was waiting for a mobile order and he said it would be right out. Usually, people don't pay attention to people standing around so I appreciated being asked. Once the food was done, it was delicious. I remember the loaded Italian sandwich from Arby's History Class and I was glad it was back and it was everything I remembered. I wish it was a permanent item. The curly fries were fresh and paired with the horsey and Arby's sauces nicely (I love double dipping). I got one oddly long continuous curly fry which I should have submitted to Guinness for a world record, but I ate it instead. It's what gluttons do! Don't let the gas station location fool you... it's just as good as most Arby's I've been do. Well crafted sandwiches, and delicious! Thanks Raffel Brothers... you did better than the Warner Brothers if you ask me!

Went through the drive through and ordered two salads and a cookie. The drive thru order taker…read moresounded very done and like she wanted to go home. My food was ready as soon as I came to the window. Both meals were cheap ($18) and the salad was decent. This is not a good chicken, it's like the rubbery bouncy chicken that you can tell is highly processed. The salad had a strange sweet flavor to it, which I couldn't pinpoint. It might have been the ranch but I'm not positive. The bacon all came in one strip instead of cut up, and that threw me off. The salad was filling though, just nothing special. Meh. I probably wouldn't order a salad from here again, but it was inexpensive, quick and filling.

It's so bad that I'm embarrassed to even live in the proximity of this place. The previous visit…read morethey said they gave away my order. Tonight when they didn't give me the entire order + the wrong drink they accused me of skipping the line. At this point I just wanted my food or a refund. Either way you couldn't ever pay me to go back. It's not sad, it's pathetic. I pray this place closes tomorrow

Was staying at the Marriott nearly and none of the other restaurants in the area were open late…read more Walked in and ordered at the front. The customer service a was great! The guy that took our order was super chill and even gave recs for the spice level my group and I should get. All the food took about 10 mins to be prepared. We were able to grab a seat in the dining area while we waited. We got a variety of sliders, tenders, and fries. All the ingredients were fresh ingredients and the fries were crunchy and seasoned well. I appreciate that they don't skimp on the sauce if you need more. Glad Dave's are nationwide, bc this experience made me want to try them again.

it's hot, it's chicken, there's even a Dave (but possibly just in a marketing sense at this point…read more I dunno...) came in for a little something between work and the coffee thing later in the day because nothing says relaxifying like bird chunks and fries. dining room looks clean so the pungency must be the guy ahead of me in line... order on the right, pickup on the left, wait outside sitting next to traffic because it's better that way. my #4 (slider plus fries) is ready pretty quick so I grab it and hasten back to the great outdoors to examine my bounty in the warm fresh air. longish slab o' crunchy chicken sticking out both sides of the bun and topped with slaw, pickle, and saucy sauce with more pickles and sauce on the side alongside a respectable pile of hot, crisp, and too salty crinkle cut fries that ate pretty well regardless ;-) slider is almost a chicken shooter; dip the ends in the sauce, bite of chicken, bite of pickle, repeat as necessary until you're holding a chicken sandwich... overall a fair meal at a reasonable cost. all freshly prepared and served piping hot and crunchy; dine in, dine out, carry out, however you wanna do this it'll get you fed and it might even set Peter's eat-o-meter to whirling.