Boris M.

The three of us visited Panda Inn on a Friday night without a reservation and were seated pretty quickly. Service was great from the start. One of us has a gluten sensitivity, so the manager personally helped with the order and explained that none of the dishes are technically gluten free, but that we should be okay if soy sauce and cooking wine are tolerated. We ordered the Kung Pao Chicken, Cashew Chicken, and Gingered Fish with Scallions. Everything was balanced and flavorful, but the fish was the standout for me. The ambiance and service were both great too, so overall it was a really nice dinner.

Dean W.

Was staying near Panda Inn and wanted to check it out before I left the area. On my last day after checking out from my hotel across the street (check out my review for Springhill Suites Ontario) - I opted to stop by and get the Lunch Special here. Panda Inn - as you may or may not know - is the predecessor to the wildly popular Panda Express chain. The place was already bustling at 11am on a Monday morning - but I was seated promptly. My server was William - who was friendly, professional and attentive throughout my visit. There IS a difference between attentive service and intrusive service - luckily it was attentive here. Upon confirming that I was dining solo, he cleared the other place setting. After browsing through their Lunch Specials menu - prices ranging from $16 to $18 and includes rice, entree, egg roll and soup - after asking William for his thoughts between the Orange Chicken, Beef Broccoli or Gingered Fish, I opted for the Orange Chicken. The wait was minimal as I browsed the rest of their delicious "regular service" menu. If I had a bigger group with me, I would've gone for family-style dining (multiple entrees, shared). Tons of familiar entrees that are found in traditional sit-down style Chinese restaurants. Hot and sour soup was great - each spoonful was full of flavor - had a good amount of bamboo shoots, mushrooms, pork and tofu. The rich broth was mildly spicy - tolerable for those of you who aren't a fan of spicy. The Orange Chicken followed - and it was amazing! If you love Panda Express's Orange Chicken - the OC at Panda Inn takes it to the next level. Not only is it made-to-order - so your serving is fresh - but you can taste the quality in the sauce, bread coating, and the chicken. You also get a generous portion size - almost 1.5 scoops compared to 1 scoop serving equivalent at PE. Only downsides is the egg roll (which despite picking the pork one - tasted more like a veggie roll - minimal protein and tastes almost like the one you get at Panda Express), and the rice was dry and forgettable. When you get your bill - you also get white chocolate dipped fortune cookies - which taste amazing - but definitely more of a guilty pleasure than something you'd want to snack on as frequently as their regular fortune cookies. Overall, a great first-time visit to Panda Inn. I'd definitely stop by again if I'm in the area.

Cameron Z.

This was my first time at this Panda Inn location, but I've been to other Panda Inn locations before. Panda Inn never disappoints and is definitely a step above Panda Express. The menu is huge, which is great, but it also makes it hard to decide because there are so many dishes I want to try. We ordered the Phoenix chicken, assorted meat lo mein, and Mongolian beef. The lo mein and Mongolian beef came out first, but the Phoenix chicken didn't arrive until about 10 minutes later, so we weren't able to enjoy everything together. The Phoenix chicken was my favorite. The lo mein tasted good, but about half the bowl was filled with sauce, which isn't how I've had it at other Panda Inn locations. I didn't want to complain because the service already seemed overwhelmed. The Mongolian beef wasn't for me, I've had better at other Chinese restaurants. The server was friendly and apologized several times, but it seemed overwhelmed since it was a busy night. We had to flag him down a few times, our water wasn't refilled, one of the plates was dirty, and it took a while to get the check. We also asked for chili sauce but never got it. The only thing that really bothered me was seeing the host shake a tablecloth inside the dining room, sending lint and food particles into the air. Everyone around us looked surprised. Overall, the food was still good, but the service and cleanliness need improvement. I'll continue visiting Panda Inn, but I'm not sure if I'll return to this location.

Dennis T.

It was time for a different kind of cuisine, so Diane and I ventured here again for dinner, beginning with nicely bronzed Pork Potstickers and fine, light, and crispy Vegetable Egg Rolls enhanced by Sweet & Sour Sauce. We received elegant serving of our two ordered appetizers, with ceramic cups for Potstickers Sauce and requested Hoisin Sauce, Sweet & Sour Sauce, and Chinese Chili Oil. The Potstickers were very good, but there were only four of them. Next time I will probably upgrade to two orders. The broth in Three Flavors Sizzling Rice Soup was especially tasty. But the soup arrived at our table with no sizzle, and the rice bobbing on top in clumps. The walnuts in Diane's Honey Walnut Shrimp were quite sweet, and the shrimps in both this dish and Assorted Fried Rice were big. The Fried Rice contained chicken, pork, shrimp, peas, scallions, and Scrambled Eggs. Panda Rice is no longer on the menu or served. One piece of pork contained too much fat. For my main my request to substitute Beef with Snow Peas & Mushrooms for Beef & Broccoli was graciously accommodated by the chef, and I was not even charged extra for mushrooms, for which I expected to pay an added fee. The dish was quite tasty, with lean cuts of beef, and the Snow Peas tasted good except for not being trimmed around the edges. Portions were huge. At lunch the next day I probably ate more than I did at dinner, and still had enough food left over for a large second lunch two days after dining at the restaurant. So, prices here are quite reasonable for what a diner receives. Alas, my sugar-coated Fortune Cookie contained no fortune, which I believe is universally considered to be bad luck. So far, so good though! Service by Ricardo was excellent and responsive to all of our many requests (i.e., for sweetener, for knives and spoons, for extra napkins, for extra Honey Sauce, for Hoisin Sauce, for Chinese Chili Oil, and for more Sweet & Sour Sauce). Unfortunately, paper towels were piled up and on the floor in the men's restroom. So, with everything considered, XXXX-1/2 stars overall for this visit!

Veronica H.

Went for lunch. Had the gingered fish dish. Definitely will have it again. The service was really good too.

Lydia L.

Everything was amazing! We tried the shrimp and lobster wontons, the combo, lo mein, Mongolian, beef, the honey, walnut, shrimp, and the orange chicken. Everything was cooked too perfection and our waiter. Marcel was amazing! He packaged all our left overs with care! The fortune cookies are dipped in white chocolate and amazing. Wrapped and beautiful multicolored foils. Oh! The Lucky Peach martini was definitely something I'll be back for. Thank you Marcel for making my first trip here memorable!

Hector R.

Don't confuse Panda Inn with Panda Express--this place is on a whole different level! The food is always amazing, and everything we've tried has been delicious. The dishes are served family-style, which makes it perfect for sharing with everyone at the table. The service is consistently great, and the staff is always friendly and attentive. On our visit, we ordered the Orange Chicken, Phoenix Chicken, Honey Walnut Shrimp , Green Beans, and Fried Rice. Every dish was flavorful and cooked perfectly. There wasn't a single item we didn't enjoy. If you're looking for delicious Chinese food and a great dining experience, I highly recommend Panda Inn. We'll definitely be back!

Lorenzo W.

Ok, so the food is still fairly delicious, but I'm sad to say you'll need to expect LOWER QUALITY during BUSY periods like the dinner rush. I mean that in a customer service sense and when it comes to the food. Our table arrived for dinner around 6:45 or 7pm. We were sat quickly as we had a reservation, however we quickly were forgot about. Only one gentleman was consistently refilling our drinks. Additionally, some friends of mine had to wait an extra thirty minutes for their meal while the rest of us got our plates. As for food, the Honey Walnut Shrimp was too chewy, the flavors were weaker than usual. Thankfully, the stir fry I bought was good, however the kitchen added way too much cabbage to it. I still enjoyed the Chinese ambiance, the restaurant is moderately loud but it's still calm enough for light conversations. Our table was circular and great for a party of six. The Panda Inn had neatly arranged silverware and plates, it's a major step up on the etiquette ladder compared to Panda Express. I enjoyed the frosted fortune cookies at check-out, it's a nice touch. You'll find Panda Inn right off the 10 freeway. It's a bit hidden and near a hotel, use Google Maps to locate it!

Mia A.

Went here for my MIL's birthday. Party of 9. Made reservations for a Sunday. We were seated immediately - at least half of the party needs to be present. The food was amazing! So delish, quality food and great service! The k my think I wish they would have told us is that the family plate is double the price and it was too much for us to eat!!! I wish they would have recommended the dishes for us -- instead they let us order all family portions and it was way too much!!!!! I would have gave 4 stars if it wasn't for that. But I'd definitely be back!

Liz R.

I've had Damian as my server more than once, and this time I specifically requested him because of the outstanding service he provides. He is always attentive, friendly, and professional. What really stands out is that he remembered exactly what I like to order, which made the experience feel even more personal. Damian consistently goes above and beyond to make sure everything is perfect. Excellent customer service like his is hard to find these days, and it's one of the reasons I keep coming back. Thank you, Damian, for always providing such a great dining experience!

Ray N.

Panda Inn in Ontario California is a five star establishment. This is the building or place that looks so plain from the outside and then BAM - you walk in and have this mesmerizing hour of Wows and OMG!! Met a pal for dinner on Tuesday April 7th. The first thing that struck me was the absolutely lovely inside. Warm and friendly greeter/hostess who walked me to the bar as I was 10 minutes early. Amazing bartender( I am so sorry I forgot her name)- spunky, so energetic and contagious. This is a huge restaurant with dining rooms for miles( seemed like it). We had a very sharp and fun waiter Eric who took great care of us. We ordered the steamed veggie dumplings - tasty and fresh; Kon Pao Shrimp ( regular portion $25 which was enough vs the Family size $43) - best dish of the evening plus the bok choi mushrooms which was ok. Our diet sodas were refilled constantly and we sat in a back dining area that was pretty busy with bigger parties ( next to us were families of 6 and 10 celebrating birthdays). The food overall was awesome. The service was spot on. The interior and the vibe were warm and inviting. Loved that the bar area had ample seating and loads of TV's with lots of hockey and baseball on. Panda Inn does catering and is open daily from 11 to 9:30. Loved that they had regulars and fans coming in at 7:15 pm on a Tuesday. There is a private parking lot plus free street parking in front of the restaurant. This was a fun evening. I will be back in June.

Victoria G.

We celebrated my sister's birthday at Panda Inn and had such a great experience! The food was delicious, the atmosphere was perfect for our family celebration, and the service was amazing from start to finish. A special thank you to Jack, our server, for being so attentive, friendly, and making sure everything went smoothly. He really helped make my sister's birthday feel extra special. We'll definitely be back!

Laura B.

I am a huge Panda Inn fan and anytime there is a reason to celebrate, we always find our way back here. We got a reservation this last Saturday for 6:30 and were seated really quickly. The room we were sat in was sooo packed full and it was way louder than normal. I actually left the restaurant feeling slightly hoarse from having to talk so loudly to my friends (only a party of 3, so a very small table) We ordered drinks and ordered food really quickly after sitting down (we had already discussed the menu on the ride over lol), but this is where it went all kinds of wrong. Our server disappeared. No drinks refilled. No one asked if we wanted another cocktail. Our food didn't arrive for almost an hour after ordering. I understand stuff happens, but it took me asking if everything was okay for the server to acknowledge it had been that long. We only ordered 4 small plates and they arrived at different times, so we ended up eating our food one at a time. A simple "I'm so sorry" or "here are some wontons on the house" could have gone a long way here. For the price and the state of the economy, service really matters right now. Luckily for them, the food was still delicious, so of course we will be back. Unfortunately, this visit left a bit of a bad taste in our mouths (not literally!) and I hope they can take this as some constructive feedback.