I usually have no complaints about this Panera. The salads are usually made much better than others in neighboring cities. But today I kept finding several large pieces of rotting mushy radicchio. I understand times are tough right now but come on, don't sell people rotting food. read more

Panera Bread - Rotting salad - Sandwiches Near Me - Lodi, California

A-1 Customer Service including on an Easter Sunday. It's really refreshing to be treated nicely by a young staff that takes pride at work. Food was excellent as well. Thank You!! read more

I visit this location (and others) frequently, the staff is very helpful and the food is always the best. I will not lie, I love to order from the Kiosks so I don't feel embarrassed when I add on a bunch of extra items, did you know that you can add all kinds of extra (sometimes free) ingredients to your sandwich when you customize it? They can do that for you at the counter as well but you have to know what to ask for, whereas on the kiosk you can see images of everything you're allowed to add. Once in a great while, there might be an issue with the food but every single time I bring it to the attention of the cooks, it is re-made or re-done, I am not picky at all so it takes a lot for something to be done wrong. I have never ever had a problem with them that can't be fixed right away. If you ever have a problem with your order let them know, they would rather make it right than have you upset. Everyone here works very hard and it shows, they take pride in their work and I am very happy to have this location in Lodi. read more

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2 for the same decent food however a sad dirty place unlike other PB I've been too... just disappointed that no one is managing this PB like all others ... restrooms read more

Panera is good place to go if you need to pick up quick food but there tea is a great quick pick me up with great variety! read more

Panera Bread - Sandwiches Near Me - Lodi, California

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The night time crew at this location needs a serious course in customer service. Three times ago, my wife, newborn, and I get there 45 minutes before they close. They tried to tell us that our order would be put in to go containers even though we were dining in. This is just being lazy and taking shortcuts. We were able to have our food put in actual plates and bowls, but this shouldn't be something a customer should ever have to be told when a place is still open for 45 minutes. Two times ago, the girl taking our food treated us like an inconvenience and had no smile or personality. Now on to tonight. I order food for my wife and I, get the receipt, and go wait for my food to be ready. As I am waiting, I realize that they girl put in a cup of broccoli cheddar soup instead of a bowl. I told the girls making the food and at first they were ok with it. A couple minutes later, the "team lead" tried to tell me I had to go back in line, get a refund, and purchase the bowl for their mistake. I told her that I worked at Panera for 5+ years and would never make a customer go back for a refund for a mistake on Panera's end. A cup to a bowl is a tiny increase in food to make the customer happy and the order right. Finally the rude manger came out would not give me a bowl unless I did a refund. As mentioned before, I worked at Panera as a associate trainer making food for many years. One of the main mottos of the company is "NO SHORTCUTS!", but shortcuts is all I continue to get when I spend my hard earned money here. It is sad what customer service has come to. I hope Panera can get their stuff together and stop treating costumers like an inconvenience at night. read more

I don't understand each time I come here I hope it gets better but it doesn't. I now go to the one in Stockton off 8 mile and on Pacific ave. The taste and quality of food is so much more appealing. Not sure if it's this store or the workers that make the food. I got my chicken avocado and tomatoes soup it tastes so bland and looks so sad. Sorry but this location sucks. read more

Panera Bread - I added cheese to my soup.. but it doesn't look good to eat I can just saved my self money and made this crap at home. - Sandwiches Near Me - Lodi, California

WARNING LOOK AT REVIEWS! 3 STAR BUSINESS, VERY POOR! This will be one of FOUR ACCOUNTS that I will use to leave a review including on Yelp(one for every person that I know that is upset with this establishment) this message is more like public service announcement so I'm doing a huge favor to the community by exposing poor practices and service. Managers SHOULD be paying more attention to what type of work ethic the staff has because I have been ordering from here AT LEAST once a week for the past 4 months and 80% of the time I missing something from my order, like straws, condiments that are paid for with the meal, or just completely forgot to make my online order. To top it off it's the disgusting attitude from the morning staff that has made this place lose me and many of my friends as customers, sucks more because we all always tip so good way to ruin that for your work force. You could argue that it's hard to find a good morning people that care about their job, just be a better manager with better skills so that you can hire the right people. I'm sorry all of you guys didn't establish these skills prior to your position here but if you are this crappy as a human being at work, I would assume you are the types of people who don't wash their hands after leaving the bathroom. Take y'all stale RUBBER BREAD and permanent face frowns and go read a book on how to interact with people, it will help your customer service A LOT. read more

I know I'm going to get the question,"What were you doing in Lodi?" I had business out here and lets say business is good. I went to my appointment and then headed home extremely thirsty. On Kettlman road I didn't see any convenient spots to pull into and get something to drink. Then I spotted Panera and knew I would get a good tea or something out of the normal. It was 3 pm and the place was dead. Maybe 5 customers already sitting and eating. Service was outstanding even for my small order of one Iced Green Tea I ordered. I hope they are that good when its busy in there. It was a nice pit stop after a long day. To bad I had already eaten lunch or I would have gotten an Asiago Roast Beef Sandwich to go too. read more

Panera Bread - Sandwiches Near Me - Lodi, California

I really like the layout and feel of a Panera restaurant. I love the cozy seating options, I love the fireplace going on a cold day, and I love that you can cozy up with a book or laptop without feeling like you're sitting in a cafeteria. The food at Panera is pretty good. The soups are usually a safe bet, the sandwiches are fresh, and the paninis are tasty. At my last visit I tried the Chipotle Chicken panini and the cream of chicken and wild rice soup. I'll start with the Chipotle Chicken. It was suggested to me to skip the French bread that the sandwich usually comes on and to order it on the focaccia bread instead. What a great suggestion! The sandwich had sliced chicken, cheddar, bacon, tomato, and a chipotle spread, then it was grilled to perfection. Served hot, the focaccia was crispy and the cheese was stringy and delicious. The soup was good. Not great, but good. It was extremely thick. Like, stand a spoon up in it thick. I like a smooth, creamy soup but it just seemed like this one had way too much thickening agent added. The flavor was good but the thickness was a turn off. I resisted the temptation of the pastry counter. The cookies and muffins looked and smelled delicious, maybe I'll indulge at my next visit. read more

Panera Bread - Chipotle chicken panini, cream of chicken and wild rice soup, and baguette - Sandwiches Near Me - Lodi, California

I order two Chiptole Chicken Avocado Melts as part of the Pick Two offerings. The soup and mac n cheese came out hot and solid tasting. The issue was with the Melts. They typically freeze or refrigerate the chicken before heating up via a hot press machine. Neither of the melts were fully heated and both had cold insides. I had a glob of meat that was almost still completely frozen. The cheese wasn't melted and at best the melt was luke warm on the outsides. Refrigerator cold in the middle was horrible, and I'm willing to wait for quality food. In the interest of speed it seems like they are taking short cuts. If I wanted a McDonald's experience I would have gone there... read more

Stopped in Panara Lodi for a soup craving. I thought Panara was the place to go, but I was rudely awakened! 3 bowls of soup cost me $27 and the first one I tried was french onion. Burnt french onion. Almost as thick as mud and burnt. 2:00PM and the soup already cooked to burning. I haven't tried the cream of broccoli yet but I don't hold much hope. read more

Food and service were great! Yummy on soups and sandwiches, plus wunnerful hot chocolate! I worship on goodies like bread, cookies, and other things to buy and take them home to entertain company! I couldn't resist anything from there! read more

Steak & cheddar???? Looks like they made off droppings from someone else's plate! How freaking disgusting! read more

Panera Bread - Literally just picked this "steak & cheddar" Um. Kinda looks like they made this sandwich out the leftovers from someone's plate!!!!!? - Sandwiches Near Me - Lodi, California

Pretty disappointed with panera today. Very expensive for what we got. Tiny portions. Especially the "cup" of soup. Not even close to a cup. Tiny salad dressing. Had to use some from our refrigerator to supplement the approximately 1 1/2 tsp that they gave us. Oh, and they forgot one of our soups. Won't be back anytime soon. read more

Yet another disappointing experience at what must be the worst Panera Bread in CA Again, there was no bread available as a side. Even a loaf of bread we ordered was not available when we picked up the order. The manager suggested we come back tomorrow to get it. That's ridiculous. Then when asked to credit us for the unavailable bread she only credited the price not the tax. It's not a lot of money, the tax, but I am not interested in donating to the Panera corporation the tax I paid for a product I ordered that they were out of. read more

Made an order for a curbside pick up, cream of chicken & wild rice with a side of mac & cheese. Got home, opened my soup & it was chicken noodle soup. Called the store & got a BS response of "come back & we will swap it out for free". Yeah, I'd hope you're not going to charge me a second time for an item I already ordered. So i get to the store to get my new soup. I grab my bag & as i'm walking out the door i decided to check my soup to make sure I didn't have to drive back there for a third time. SURE ENOUGH, they gave me chicken noodle soup AGAIN. How hard is it to get a soup correctly??? This is the SECOND time this has happened to me this year. Terrible workers. If you were giving me my correct soup "for free" i would have been issued a refund for my order. read more

Nice baked goods and decent coffee. The breakfast wrap is meh and not recommended. The breakfast menu selections are a little pricey for the amount of food served. With so many other options in this area, I guess that's why I only visit Panera every 18 months or so. read more

I ordered online and went in to pick up my order. I forgot my receipt and went right back in to get it. I went to counter and the girl, her name was Jasmine, who helped me was there so i asked Jasmine if I could get a copy of my receipt. Jasmine went over to the TRASH CAN and took my receipt out of the TRASH and tried to hand it to me!! There was brown stuff smeared all over the bottom of it!! I asked Jasmine if she just really tried to hand me a receipt from the trash and she huffed and rolled her eyes and without washing her hands went over to the back register and printed me a clean receipt. I asked for her manager who it turned out was the person who was standing at the other register watching it all. The manager apologized after I told her I thought it was disgusting that a place serving food would dig in the trash and try to hand a customer something dirty out of the trash and then proceed to walk off and keep working without washing their hands. Nobody seemed to be really that concerned about the unsanitary situation, wich is sad when u are dealing with food. read more

So...this was my go to sandwich and soup shop until I started my diet. Great timing, because the sandwiches got smaller and you got less soup. TaDa, all for the same price! Sorry Panera, we gave you two more tries, just not the same. read more

Today I only have a 30 minute lunch so I decided to do the rapid pick up for my coworker and I, we got the pick two and a whole salad. Well just perfect I didn't check my food and they FORGOT my soup! read more

Panera Bread - Sandwiches Near Me - Lodi, California

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i hope tamara gets fired. that bitch really threw a baguette in the bag instead of my moms sandwich and then gave hella attitude to my mom when she asked for it. she didn't even make it because she was too fucking lazy. read more

Called to make a pick-up order Sunday at 10am. Got the VM and ph tree that says I can order on-line or app, OR hold for phone order. Apparently they don't want phone orders since it rang over 10 times and simply hung up. This was repeated two more times. Apparently Panera, Lodi doesn't want phone in orders, or they would have people to answer their phone. Bagels at Dutch Bros were good! read more

I am so frustrated. I filled out a large order on the Panera app. When I went to finish it said none of my selections were available. I called the store and it said to press 4 to order from thexm store. A nice girl answered but she said they don't take orders over the phone. Finally I went in to place my order. Got home and there wasn't the extra bread we asked and both $10 large bowls of mac and cheese were no where near full. For the prices Panera charges they need to do a better job. I don't think I'll be back anymore. It has nothing to do with the employees, they are following corporate guidelines. Extremely annoyed. read more

Panera Bread - This is a large mac and cheese for $10. Where's the rest of it? - Sandwiches Near Me - Lodi, California

The sandwich we ordered which was the steak sandwich was so cheesy. Maybe a thin slice of steak on a chibatta bread. What a ripoff so so disappointed. Waited a long time today there and not sure if I will go back, there are a lot of other sandwich places in this town. 2sandwichs were wrong. Big big disappointment. 50 bucks down the drain read more

On October 1, 2020 my co workers and I ordered a Bagel Pack. My co worker ordered a cinnamon crunch bagel which she said was hard. We called the Panera in Lodi and they were generous enough to provide us with a replacement bagel pack on a future date. On October 15, 2020 we ordered our free bagel pack and my co worker took a bite of her bagel and noticed there was a piece of metal embedded in it. We called the Panera again and they agreed to give us another free bagel pack. When I went to pick up the free bagel pack, they also remade our coffee order which I thought was extremely nice, until the server rudely said to me "here you go, the only reason we made the coffees was for the inconvenience." November 19, 2020, we called to order another bagel pack for pickup on November 20, 2020 and we spoke to the manager who was extremely rude and accusatory saying that this is the third time we've given you free bagels and this will need to be addressed with corporate. Although she did agree to provide us with 6 free bagels as compensation. Although she did this she was still extremely rude with her accusations. She continued to say she doesn't understand why the bagels were hard on the first order as they are baked fresh every morning. I explained to her that we were told it had to do with the proofing process and something had gone wrong. I continued to tell her we still have the piece of metal we found in the bagel and her response was "well, we haven't had complaints from any other customers." A simple apology would've been fine but the fact that they were all but flat out accusing us of lying just to get free bagels is not ok, especially when Panera is the one in the wrong. I am extremely disappointed in the lack of customer service and the rudeness of management and the employees. When my co worker, who had the bagel with the metal in it, called the Lodi store manager, the manager kept implying we were lying just to get free bagels and was even ruder to my co worker than she was to me. Today, when I went to pick u our 6 bagels that was scheduled for pickup at 7am, the store employee had no idea what I was talking about and my order was not ready. I absolutely love Panera but this whole experience will cause me to no longer support them. read more

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OVERATED AND OVERPRICED! Just went, broccoli cheese soup was thin not thick at all, vegetable soup not good. Frontega chicken sandwich so small, not worth it! So overpriced and they've gone downhill. Not to mention they don't have any tables open inside when they can, should have a few open. Anyway doesn't matter won't be coming back. read more

I JUST BECAME A FAN OF PANERA BREAD IN THE LAST MONTH. My first experience in Lodi was so pleasant that I figured I would give it a try in Stockton. THAT WAS A MISTAKE! (see link at the end of this review.) So I have returned to verify that the experience I had at the Lodi location was not an aberration. Boy am I happy to find that my salad oasis experience wasn't a dream. (cue Barry White's "Never, Never gonna give Ya up!") ;-) The salad was absolutely perfect. Using the app I was able to customize it and pick it up when I was ready. Since my experience at the Stockton location included over-ripe mushy fruit, I was concerned but I am happy to report it was in fact just that experience at the Stockton location. The Poppyseed salad was a great mixture of everything I like about eating a huge salad as a meal. This is especially important if you are watching your diet. A large salad helped change the alarm chime of a commercial vehicle backing up in my head into the sensuous sounds of a Barry White song playing on a white sandy beach in Barbados. (cue Barry White's "You're The First, The Last, My Everything!") I would try Stockton again, but after you customize a large salad that cost you more than 13$ I am not really into waiting for a restaurant to short change me with bad quality ingredients to keep their overhead down. Fool me once, shame on you... The staff was friendly and accommodating. They even invested some time into investigating which of their baked goods were ok for those of us allergic to dairy. I would much rather drive the extra mileage and get reliably fresh food than save some gas and time and find myself disgusted and unsatisfied after paying my hard-earned money on what's presumably a "healthier," option in the take out food world. So while I am not pleased with the Stockton location, Lodi's location still kept me positive (and a bit silly) when reviewing. See for yourself -------Stockton Review--------- http://tinyurl.com/lodi-panera -------Stockton Review--------- (cue Barry White's "I'm Gonna Love You, Just A Little More Baby!") Thank you, Panera in Lodi! read more

The lettuce was black on our Cesar salad NEVER AGAIN!!!! We I told them about it I felt like they didn't even care !!! Never never AGAIN!!! read more

Panera Bread - Our salad today never again !!! - Sandwiches Near Me - Lodi, California

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I have never dealt with so much unprofessional people in my life. Isabella has no customer service skills. I bought a Gift card & gave it away as a gift. To my surprise the gift card was never loaded with the funds that was suppose to be the gift card. I called corporate this morning & was on hold for 3 hours hopefully to find a solution to my situation. I finally hung up since I have to work etc. called Panera in Lodi back again & was told GM will call back in 2 days. I have a receipt that card was purchased & Ofelia (name on receipt) never loaded the card. This is the 2nd bad situation I've had at this location! I'm beyond angry! Does Isabella & the rest of the crew realize without customers they wouldn't have a job! They need to step up their game!! read more

Ok, went there at 6P.M just to get coffee and pastry. Their system is down. Can't serve me. They have a whole case full of pastries. So what do you do with them..we give them away....tomorrow. So they give them away but not to their regular customers. Gee how about the mgr just take care of the customers that come in or lock the door. Hey Panera's you keep the doors open for your paying customers, try taking care of them! Such a weak excuse, ooh systems down. Well hey my systems going down too! The one in my wallet, just went down Panera's. No big loss your coffee tastes like crap anyway. Uh, there's a Starbucks across the street, there emps have better piercings anyway. Hey Panera...bite me! read more

Thank you Areyana for a most loving, attentive and quality service today! Your beautiful smile brightened up our day! We lost a loved one and came in for some comfort food. She could tell the day wasnt so bright yet she made us smile and shared a good talk with us! Your caring touch made it a better day for all of us!!! God bless you and may your manager give you a raise ten fold!! This little lady can brighten anyone's day! The food and service isnt bad either! It comes highly recommended ... thank you AREYANA!...YOURE DEFINITELY ONE OF A KIND!!! read more

Wish you guys would cover your pastries. Walked in today and saw flies all over them and then you sell it to people. Gross.

Love the ease of ordering from my phone then picking it up. However, there is routinely something wrong with the rapid pickup order. Sides are left out or sandwich is missing altogether, today instead of a kids turkey sandwich got a ham sandwich. I have learned to check that everything is in there now but I didn't think to open up the sandwiches to make sure that's correct. I guess it is what it is when you want it quick. read more

Terrible. Down hill. Terrible service. Like I'm really putting them out. If you don't like your job , get another. Worst breakfast sandwich I've ever had. I would not be sad to see you out of business. Mabey pat tiyr employees better read more

Solid place to grab a bite in Lodi (and to stop to let the doggie out if you are road-tripping through the area). After living on the east coast, the hubby and I had been to a few Panera's in our day and while its not gourmet- glamous, its good, healthy, fresh and fast. And by fresh, I mean fresh baked goods EVERY day. I don't think they know about the underground economics of day-old baked goods because on our last trip through (right at closing time), the manager informed us that we'd have to choose the baked goods quickly because the food bank was there to pick it all up. Seems that Panera actually acts on the thing called community spirit and donates all un-sold baked goods at the end of the night to local food-banks and churches. For that alone, I would stop here and give them my business. Oh and the friendly management, clean restaurant (outdoor seating is great) and bathrooms, and tasty sandwiches help too! read more

On Mother's Day last weekend, my wife urged me to take her Panera since a privately-owned breakfast shop was overcrowded. Here was our experience. Atmosphere: The restaurant's floor plan is imaginative and pleasing, including an outdoor dining area. Too, it was relatively quiet, a relief these days of noisy customers. Food Quality: My half sandwich was miniscule, compared to Subway, for the same price. Also, the house potato chips were tough ; Lay's need not worry about competition. My wife's soup was cold and her salad un- remarkable. Price: Almost $30- for a nothing-burger meal. We should have just gone to In and Out. Service: Counter help at the order station was lackluster. When I said, "Thank you" to the young woman who took our order, she did not respond or smile. It is obvious that employees are insufficiently trained and motivated. Panera, we will not be returning.... read more

Customer service was crazy cuz my girlfriend wanted to take a picture 2 c what I would like & the lady manager was rude by saying saying it's not allowed & prohibited in which there was sign saying it & which she threatened to call the police on her if she didn't stop. read more

Grilled cheese wasn't cooked all the way. food was very cold. I was very unhappy with my experience and will likely not order from here again read more

ANSWER YOUR PHONE! You should always answer the phone, even if you are very busy. You can always let the customer know that the wait will be longer... just don't ignore us! A customer should at least be able to get someone on the phone during business hours. I enjoy the food at Panera Bread, most of the time, but the customer service has been really lacking these days. read more