Quick drive thru for a yogurt parfait, fruit cup, everything legal and two coffees. All was good. But when you ask for a bagel toasted ... TOAST it. Don't just heat it up. I want to hear the crispy bagel when I bread cream cheese on it and the crunch when I take a bite!! read more

Fiancée just got her wisdom teeth out and needed something filling. Rushed across town and showed up a little after close. The drive through cashier sympathize with her situation and gave me food after close. Great people there read more

Self-Order was new to us but User Friendly. Food came out quickly & delivered to table. Nice server, friendly. Sandwiches were delicious, very fresh ingredients .. we like their soft bread although it does fall apart before you finish the sandwich .. LOL BUT - they brought my husband the wrong soup.. he ordered chicken & wild rice (it was correct on the ticket) but they brought him cheese broccoli & he said it was not good. read more

I do love me some Panera, so nice a change from fast food. You can always feel good about what you are eating is going to be healthy, and I love the little extra here, the baked goods! Yum. read more

I stopped in to Panera after a day of shopping with my daughter. I love their pick two combos because they have such great sandwich, salad and soup options. My favorite is one of their paninis with chicken rice soup when it is an option. A little bread to dip in my soup and it's a perfect meal. On this visit the restaurant was not busy so we had plenty of seating options and our order was ready quickly. The food was fresh and perfectly prepared. The restaurant was spotless and they had plenty of employees to keep service efficient. My favorite part of my visits to Panera is having the opportunity to buy their amazing bagels and cream cheese to go for round two! read more

Panera Bread - Salad Near Me - New Braunfels, Texas

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So first I'd like to say that SERVICE has always been good I have no complaints about that friendly cashiers it's fast when you're going in it's fast when you're in the drive-through drive-through people are always helpful. But I have to say that your food quality has plummeted. I eat it Panera more times a week than I'd like to admit I'm a member of the strip club I'm all in. But I feel like literally month by month things go downhill. Today I got some squash soup which is usually amazing but today it tasted like water. Had the consistency of water, and I couldn't even eat it. Do better Panera! read more

Oh my gosh! Catering issues galore. Spent over $900 for catering delivery and they were over 45 minutes late. I spoke to the manager during the delivery and he told me the third party driver was late to pickup the order and blamed it on them. He said the food was ready on time which it absolutely was NOT. Literally a driver working for Panera showed up with the order! They were short staffed and forgot to inform the customer? Huge mistake. And then lied about it. Items were also missing from the order. Literally will never use them again locally EVER. read more

Out of the 10 employees in the building none of them came to greet us at front or answer questions, the self serve kiosk was all that was available. No form of service or communication and bland asss attitudes. read more

Food is always fresh and the place is always clean, great customer service and I was greeted at the door

This place is nasty. All the tables are disgusting, covered in food / crumbs/ soda. There are used napkins wadded on the floor underneath the tables. The ice machine is broken, the food is terrible. My first and last visit for sure. Some inspector person walking around taking pictures of everything with their iPad in customers view... read more

Slowest service. Took 45 minutes for a take out order. Drive through was backed up. Asked to come in to order because their card reader at window didn't work. After sitting in line for 10 min. So almost an hour for 2 soups, a sale and sandwich. The dining room handy been cleaned all day. HORRIBLE. GUESS SAN MARCOS FROM NOW ON This place hasn't changed in months. read more

I ordered the Garden Caprese Melt I was so pleased with the good customer service. I was assisted by the gentlemen's who I believe was the store manager I didn't get his name but the food was delicious they took care of my mother & I we are also from out of town I was very pleased. read more

I was hungry, so we went thru Panera's drive-thru. The only gluten-free soup today was Mexican Street Corn Chowder. It was delicious!! The service was great! Smiles and curtesy, what a great combination! The best thing was when we got home our chowder was still hot! read more

Food is great and couldn't ask for better service. The pick two is a great option for sandwich and soup or salad. Bakery items are fresh and delicious! Orders come out quickly. read more

Two Wednesdays in a row (last week and today) that the cafe was not open as posted. We waited and waited for about 40 minutes and the manager did not show. Last week there were a couple employees in the back who said they could not open as they did no have keys or access to turn on the register. This happened last month as well. Obviously, this is not a one-off thing....and wonder if they are late opening on other days during the week? Advice - don't plan on this location being open in the morning on time. read more

Went here for dinner with my family and was told they are out of bread, how does a business run out of the main thing that they sell. SANDWICHES and the name is PANERA BREAD, very disappointing and makes no sense when they are open for a little while longer. read more

Slowest drive thru on the planet. It's truly incredible to watch. No exit lane for the drive thru either and no warning that it will take 7-10 minutes per car Never again. I will NEVER use this company's drive thru again read more

Ok, so most of the time restaurants get great reviews for what they do right. This time, they're gonna get a great review for what they did wrong. My daughter loves Panera Bread. I always thought it was a little overpriced, but she likes it so on her birthday I got her an order to Go, to bring back and celebrate her birthday. We had a decent size order but when I got home, I realized they had forgot the broccoli cheese soup. That is her favorite thing that they have. Even though I should have checked the order, my wife called them and told them about the error. The manager she got was named Douglas. He said, "how can we make this right?"She told him that her Husband is just gonna come back and get the soup even though it's a 20 minute drive because my daughter really likes it. He was very polite and said to ask for him at the window by name. When I got there, he said "oh yeah we have your order. We're sorry for the mistake. We baked you a fresh batch of bread to go with her soup." In addition, he gave me an entire box full of pastries for free and said, "please tell your daughter we're sorry and happy birthday." Kudos to Douglas at this location of Panera Bread. This is how it's done. read more

I don't know why I keep coming back but this is the last time. Bowl of butternut squash, no pumpkin seeds that they normally put on top again No more iced tea? Then the bread is now 1/2 the size. Almost $10 just for the bowl of soup. I went in to ask if they had pumpkin seeds "we're all out". I just asked for a refund. The girl got the manager "Maricella". I asked her about the tea, the seeds, and the bread being 1/2 the size. She looked at me and said "The bread is free", meaning it comes with the soup. No apology, or sorry for the inconvenience. I said thank you and left. I don't like leaving negative reviews but after working all day, such a disappointment when it keeps happening. I shouldn't have tried again. read more

Wins the award for having the dirtiest men's room in New York Braunfels. Sunday, May 4th. They should go across the street to Buc-ee's and take lessons in cleaning. read more

Does anybody work there? I had to go to the pick up are to ask for someone to come out front to do my order. Every time I choose there, their always out of something for the sandwich or salads. Please hire competent managers to go the proper ordering and hiring. I would give it 0 stars if I could. read more

Restaurant was filthy, crumbs "cleaned" under tables and piled between booths. Restrooms were very dirty! We will not be back!

We have been to Panera many times eating the same dishes. Half Fuji Apple Salad and French onion soup. We are disappointed that we receive less of everything. We understand prices went up but charge more or let guests know you have to cut on items such as croutons in the soup, cheese, chicken and other things from the salad. We will not be back. Also, what happened to being asked if we want an apple or bread? Why do we need to ask for it? read more

Improvement everything. Didn't get a receipt so when I asked for one they said I had to ask for one when the charge is what I was questioning. Never did get one. Restaurant was filthy. No tables were clean and seats were sticky. Will never come back. Good room 30 minutes so finally asked for a refund and left. read more

Terrible location. Always the longest wait and short staffed. The last two times took over 40min to get my food. This good costs way too much money for this bad of service read more

Post Covid Quality has taken a horrible turn! This has to be the worst product that I have ever got from a Panera Bread location read more

Panera Bread - Chicken Avocado Melt....... - Salad Near Me - New Braunfels, Texas

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Whoever the short girl at the register at 1/31 at 7:45 pm. Couldn't look away from Instagram on her phone to take our order. The order came out wrong, go figure. read more

Panera changed a lot of their ingredients to be cleaner, which is why I try to go there more often. I've always enjoyed the comfy atmosphere inside to eat and drink a coffee. I've been enjoying their warm bowls - so tasty. I also enjoy their soups and bakery items. I hope they bring back the corn soup (can't remember the name) - such a unique and wonderfully flavored soup. I'm looking forward to trying the Thai chicken soup. read more

Stopped and picked up a bacon and egg on brioche only to discover that my egg was raw. I went back through the drive through and informed the woman working that my egg was raw to which she informed me (with a tone) that the egg comes over easy. I know what an over easy egg is and over easy does NOT mean raw. Furthermore, when someone comes by and tells you that you're serving something that could potentially make someone really sick, you shouldn't have an attitude about it. I understand that mistakes happen and would have been happy with better customer service and a new sandwich but instead I was treated like I was lying. I've included a picture to show that I was in fact, not lying. Do better! read more

Panera Bread - Raw egg! - Salad Near Me - New Braunfels, Texas

I actually like this place, the sandwiches and salads have always tasted delicious and the service was good. My favorite salad there is the Green Goddess Cob Salad!! Yum! read more

Panera BREAD how is it that you run out of BREAD...and why can't you just bake more ??? Not sure how many times I've wanted to come to this location that I've went elsewhere because they run out of bread. read more

Very expensive for the sub par product that was brought to our table. Two "You Pick Two" orders with a Spicy Chicken sandwich and a small soup and a drink was $40 with a tip. Cold bread for a hot sandwich, small and dry chicken patty, and hardly any toppings or sauce on the sandwich and soup tastes like it is straight from a can. read more

I had the BLT and it was amazing! I always order the same thing and never get disappointed

The food was good, but the service was nonexistent. The kitchen staff was considerably more helpful than the staff in the lobby. The place was clean, but again no help in the place. I will go to another Panera, but not the Creekside location. read more

By far this place was the dirtiest Panera I've ever been in. Handprints and smears greet you on the doors and that's at 8 in the morning! A trip to the bathroom showed it also dirty with trash that needed emptying and a lightbulb out so I couldn't see how filthy it really was. Again, this was first thing in the morning. Counter staff had to finish her conversation with another employee before asking if I needed help. ( No, I like to just go In restaurants to check out the plastic spoon displays before I leave). I couldn't enjoy the food. read more

Unbelievable!!!!! I ordered my usual broccoli chedar soup and chicken avocado BLT for today's Sunday brunch instead of another salad. Anyways I ordered cookies on the side as well and i wanted to get the fresh cookies on the display not the one on the plastic. I insisted i want the freshly baked cookies not the old cookies on the plastic display. There were plenty of cookies on the display and i just wanted to buy one of them yet for whatever reason she keep forcing me to get the one that is old. I'm am beyond disappointed how this specific cashier wanted me to settled for their old cookies. Maan what happen to customer is always right and also why can't she just give me the cookies i originally printed out? Maan I guess Panera Bread wanted to get rid of their old cookies first and does not give their customers the right to choose their pastries on display. This is beyond unprofessional and employees needs to get some training not to force their customers to eat old cookies. I am never coming back to this Panera Bread again. This is above and beyond disrespectful. read more

Panera Bread - Cashier's name who is rude, disrespectful and forcing me to get a different pastry which clearly they have the one i want available anyways. - Salad Near Me - New Braunfels, Texas

Had a great Baja Bowl today portion was perfect as was the drive thru window guy that handled my order, best service/ food we have had here in a very long time. Will be back! read more

They always forget my order.I order a sandwich and they repeated it back to me yet still forgot it.

The portions are getting smaller and smaller and even though my orders have been signed off as 'good to go' they are still missing items. The girl that works behind the counter in the kitchen was very short with me when I called the location to let them know they completely forgot the chicken on three salads. When she realized she read the ticket wrong when making the salads, she became super nice and tried to make up for the mistake by giving us a free desert. The order was still wrong the second time... read more

The staff is very nice and friendly, the problem is either with the Creekside management or the greed of the restaurant owner. They recently "upgraded" their menu which always means smaller portions and higher costs. PB is no different. They are always out of tuna sandwiches and lately they ran out of chips for any side you get. But did they offer a lower cost, or pick a cookie or anything for your inconvenience??? NO!! This suggests poor management since it happens so often. Sad that American business has come to this. The costs are high, the servings are small. read more