This Panera bread is really dirty, even if the table are unoccupied they are not clean crumbs trash on top chairs and wall as are all dirty... read more

Update!!! First and foremost I'd like to say that the service I received from the MOD today was nothing compared to the service I received last weekend. Ms. Karina, I applaud you for your amazing attitude and energy in dealing with an upset customer. Thank you for making things right for us. I will definitely come back and I truly hope that your team as well as corporate can see what an asset you are to the company. Thank you. Worst experience ever at this Panera. $50 later for missing and cold food. Tried talking to management and all we got was a "sorry, give us another chance" Ummm, ok what about a refund for the food you charged me for that I never received?! Never again. read more

Half our order was missing... wtf y'all Could have at least given a larger Soup since you forgot the bread bowls. read more

I've never felt more insulted. My girlfriend and I arrived at 10:25am and were placing our breakfast order on the tablet service. As we entered our order, the system updated and did not let us order our sandwiches. The lady at the front played dumb and acted like all of the eggs from 30 seconds ago didn't exist. Nobody was willing to compromise with us and we won't be returning to this location without resolution. read more

Corina @ the cash-register counter was delightful and has amazing customer service skills! I would come here again on a Friday, because of her excellent service. She gives you a rundown of the items in your order. And she's very accommodating with customizations. Thank you, Corina! read more

I was craving Panera French Onion soup, I drove all the way over to Panera just for this soup. I got home and it was sour!!! The worse soup ever! I'm a loyal customer and now I'm very disappointed. Not sure if I will ever order this soup or anything else again. read more

Panera Bread - This is the worse French Onion Soup ever! I normally order this soup and it's delicious BUT! this order was sour! I tossed it in the trash. - Sandwiches Near Me - Palmdale, California

I come in often, it's now usual to not greet customers upon entering; they'll make eye contact & simply walk away, at less busy times. that is a bit absurd. at most there will be maybe one or two employees to engage, & that is not normal. read more

Food is always good, employees aren't the nicest when you ask for things. I've gotten "it should have been on your plate" when I asked for a straw. No, it was not on my plate or else I would not have asked. the wifi also sucks. I prefer this Panera over Lancaster's but id rather go to cali cafe for the wifi. read more

Hi good morning. I visited Panera Bread this morning and the service was really bad. There was no coffee and request the staff to refill the coffee but it took a long time for them to do it. Have to request it 3 times before I can get my coffee. By the time I got it I was haft done with my food. After I got coffee there were no lids have to ask again for lids. I was very disappointed of their service this morning especially when I pay their pricey food. read more

Well !! What's not to like about Panera's. I got a gift card and wanted to spend it here so I ordered curbside . The food was good read more

I am very disappointed in the downward trajectory this place continues to go on. I can deal with how small the proportions have gotten. But the prices have gotten out of control. This in and of itself makes it so not worth it. There is a place that I go to that will just blow Panera out of the water. But I'm not going to give that away. I thought I would give Panera a chance today. No can do anymore. The employees really should start looking for another job because Panera is going to fold. read more

The only reason for a 1 star is the fact that there is such a long wait to order. There is a very long line and only 1 person taking orders. There is more people on line than there is in the dining room. I believe the customer service is just as important as the food. This needs to fixed! read more

Hi everybody, just came from Panera Bread, the food was delicious but the service was impeccable!! Felicia (the one with the red hair) was excellent. She check on our table several times took our order even though didn't have to and overseer her wonderful staff. She is a great manager (boss) a joy . She a firecracker!!! A joy!! Our Father Day was great because of her wonderful service. Thank you read more

The food here is amazing. However, we had a concern for the cost. The prices are a little high for what we got. The store itself looked nice, however there were some tables that could've used cleaning. I will give the benefit of the doubt and say that people were just here, or employees were getting ready to clean it. Overall, this is a good place to eat at, however some things should be considered. read more

We used to love this restaurant....their soups are still delicious but their sandwiches are now more bread than fillings. We just weren't impressed with the changes to the services that they say they offer. That's because there's no service at this place and for that I'm sad. If you want good overpriced food that you have to pick up yourself like it's fast food joint this is the place for you. Otherwise go to a real restaurant for the same money. read more

Such a great Panera Bread! It's always busy but we always have our food quick and are greeted by friendly employees. Im surprised I havent written a review for this location yet, but the bread is always on point and a favorite pick up. Today I tried an actual meal and ordered the chipotle chicken avocado sandwich. Bread was toasted nicely, thin and crunchy. Chicken was juicy and flavorful, chipotle offered a nice kick and great flavor, and plenty of avocado, thick slice of gouda, and sweet peppers! Light yet filling meal Update: The Thai chicken salad is superb! But strong dressing so do not ask for too much! Egg souffle is light and hearty, very tasty Oatmeal is sweet and tasty! read more

Three of us had lunch 11/21/18. The food was tasty, portions seemed smaller than I remembered, yet I could be mistaken. The food was served on real plates, which is greatly appreciated. The flatware, however, was PLASTIC. This was totally a deterrent from eating at this location in the future. I can go to fast food across the street if I want plastic. My daughter had soup in a bread bowl, was attempting to eat with manners, and the spoon broke. Please return to using solid metal flatware. read more

Panera Bread - Sandwiches Near Me - Palmdale, California

They charge but dont show any love, I ordered a chicken noodle soup and they didn't put any chicken or noodles in it, the half of sandwich was 60% bread. Waste of time and stomach. read more

First off the sandwich is not the sandwich that they described in the caption on the menu it's supposed to be turkey but you see the size of the turkey pieces it's not even a turkey sandwich not even nothing you would put that on the salad you would even give that to someone on a sandwich my pizza has no sauce it's just cheese and bread $25 for lunch and this is what I was served I will never be back to Panera bread again they have the worst customer service in the worst food and they look at you like you're crazy or you don't belong there read more

Panera Bread - And explain this as well - Sandwiches Near Me - Palmdale, California

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Went there today for lunch with my family. There weren't many people in front of us. Still we had to wait long time before our order was ready. For my order, I ordered chicken quinoa. They charged me for chicken quinoa but gave me plain quinoa. I couldn't wait longer to bring it to their attention. But I think, they should hire more people or be careful when they prepare these orders. read more

I've been to a few Paneras and by far this was the worst one. It was dirty, there were stuff floating in the teas, tables still dirty after employees picked up dirty dishes and when my party received their sandwiches they had a tiny bit of turkey, enough for only half a sandwich. One of my family members recieved their sandwich on the wrong bread after making sure it would be on a different bread. They use plastic spoons, forks and knives unlike others that use metal. They really need to step up on their cleanliness and customer service. Will not be coming back to this location. read more

The food was good, I've had my order made wrong once here not a big deal. But the self serve service sucks, it needs some improvement ASAP! I ordered my food, no buzzers, didn't take my name, had to go back up there to ask if they had my order ready and how this works. It seems simple which it was, I ordered my food like if I was doing a rapid pick up just I was dining in. Also the cups are in the back of self serve Incase your wondering were to get your cup, I figured that out after wondering how I would get my drink.... read more

Panera Bread - Some plain steak sandwich I don't like any type of dressing or condiments, clam chowder soup(creamy and yummy).. - Sandwiches Near Me - Palmdale, California

Got cashier Summer ' very rude smh. Don't even know how they even hire ppl like this , i did tell she was rude try changing her attitude but still not good customer service i observe how she talk to other customers thinking maybe because of my comment she would change n still nothing smh. read more

Came in just before 4pm on Tuesday 8/7/18. I know that Tuesday is the Bagel Tuesday deal, but whoever is ordering your bagels needs to up the order. I feel like every afternoon I come into this Panera, the bagel selection is 90% wiped out. And today, there was no Mac and cheese available. You have Mac and cheese advertised on almost every surface for your new entree items. You'd think you would make sure you didn't run out of it.... We ordered our food at 4pm (time on receipt) and our food didn't arrive at our table until 4:20pm. The only other people in the restaurant was a table full of managers having a meeting, and a couple that ordered after us. And after all that waiting, my panini was room temperature. When I tried to walk up to the kitchen to have it remade, there was no one back there. So I gave up. Super disappointed all around. We sat directly across from the table full of managers. You'd think one of them would've looked around and realized how unhappy their patrons are, waiting 20 minutes for room temperature food. I think from now on we'll drive out to Lancaster to get our Panera fix. read more

I placed a phone order and gave my card information to the person taking my order and when I arrived about 30 minutes later to pick up my order my order could not be found. I've never had any issues with phone orders at the lancaster location. I hope this was just a glitch in the system, but frustrating. read more

Good was great everything Tasted fresh loved the soups I tried the clam chowder and wife tried the broccoli soup and they were sooo good had to buy some more. Very satisfied read more

Panera Bread - Sitting area - Sandwiches Near Me - Palmdale, California

Great customer service! Always clean! Food is delicious. I'm in love with the Baja Mac & Cheese! I don't know if it's seasonal but I do suggest to go and try it. Avoid the Penera Bread in Lancaster. Place is falling apart. read more

I think this is the right Panera Bread that I want to review. My receipt says "Panera Bread Cafe 4225" and has the zip code of 93551 in Palmdale, CA. I enjoyed my experience here mainly because the order I placed was not fulfilled correctly, but the follow-up service was excellent and very above and beyond accommodating with graciousness. The parking was good and easy. I'm not familiar with Palmdale, and was "just driving through" but this was a wise choice of a place to stop and eat. read more

Typical Panera Bread. I think I had a communication error with the cashier, though. I said no on the chips, and she gave me them, anyway. No big deal. read more

Panera is one of my favorite coffee type places to eat. The food is fresh, the drinks are good and the pastries are tasty. I've always received great service. read more

Panera Bread - Love rapid pick up! - Sandwiches Near Me - Palmdale, California

I get my favorite soup from here since I was a kid. But they need to work on online ordering and make it by the expected time. Especially for those who are picking up on their break from work. read more

Their food is always delicious! They could clean the place a little better sometimes, but I guess it just depends on who's working. read more

This place has definitively gone down in everything, quality of food, staff, just overall experience. We have walked out 2 times out of this place. They keep saying that there's no *cream cheese* ? What kind of establishment that serves bagels, has no cream cheese?? We rather go to Yum yum donuts in the East side of Palmdale compared to this place. Never again. read more

Picked up my food & it was so good & very friendly. Highly recommend

Not good. Stopped in for breakfast and disgusting floor with human hair, tables unclean, trash on floors. What's up Panera??? You KNOW BETTER THAN THIS. read more

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Date night. For a change we thought "oh let's try Panera". Dirty entry. Tables were full of dirty dishes. (Bad system there) and the self service drink area was a mess. Ice on the floor. Come on people. Customers are why you have a job. Greet. Keep your environment clean and have some pride. Never again. read more

Panera Bread - Dirty salt and pepper shakers - Sandwiches Near Me - Palmdale, California

Always a great clean healthy food. A great alternative to fast food or drive thru fatty stuff. Always fresh and made to order. read more

Panera Bread - Sandwiches Near Me - Palmdale, California

Usually I get soup but I decided to get a grilled cheese today. I was so disappointed. It looks like they had grilled the bread and that was it. The cheese was not not melted at all. :( read more

Panera Bread - Disappointed in their grilled cheese sandwich - Sandwiches Near Me - Palmdale, California

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Seriously where to start! This place is a staple of ours with our family and the best part is getting free items on our visits. I love the reward points system! My kids and I enjoy their broccoli and cheese bread bowls they are A-mazing! You have to try their coffee muffins! Professionally, being at a local Panera Bread is so convenient as cost effective since once again this place is a staple of mine. It easy, convenient, quick and quiet. read more

What kind of bakery runs out of plain bagels before noon? One that gets a one-star review. Only one cashier and a poor selection of baked goods on a weekend tells you how poorly this Panera is managed read more