I possibly could have gotten over the ridiculous prices, the unenthusiastic, lazy staff and the incorrect orders (both of our orders were wrong) but the filth is unacceptable . The entire restaurant was disgusting. I will not be returning . Places like this will eventually put themselves out of business . read more

Love the cookies soup and sandwiches. Bread of course but your cream cheese needs more flavor. I'll always return as I do love your place

order food for rapid pickup. No order at the location. Answer was someone else picked up my order. Had to wait for another 25 minutes to get food. Would not order here online for sure. read more

won't eat here anymore because they discontinued the chicken salad sandwich, i'm so mad and won't even look in the direction of panera

Was a super easy experience at Panera! Showed up and picked up my order. Everything was in the order and fresh. Was very convenient and nice to just quickly grab and go! read more

2 weeks ago we placed an order and had one food item missing. Today, they did not remove the Feta or Yogurt from my bowl (even though it was requested). Not great with the details. read more

Panera Bread - Mistake - Sandwiches Near Me - Phoenix, Arizona

So I had lunch delivered yesterday 10/26. Had the small Mac and cheese with broccoli and the small Caesar's salad. Both were very delish and hit the spot. Great job guys!! I will be back!! read more

The soup was pretty good and they serve the soup in huge bowls now, so you are getting a decent, filling lunch for about 6 bucks. Unfortunately, all the soup arrives to the store in a can or a bag, so this soup can never vault past three stars. My choice was the creamy chicken and wild rice with white meat chicken (after manager checked the ingredients on the can). This soup was better tasting than the broccoli cheddar version which also was ordered. Both soups came with a small hunk of sourdough bread. We also tried a cherry pastry which had a surprise cream cheese filling, but otherwise was unremarkable. I would guess nothing is made in this store - too big of a chain to do that stuff. read more

Panera Bread - Good, but from can - Sandwiches Near Me - Phoenix, Arizona

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I've had Panera from this location a few times and it seems like they rush things here. The staff never seems super nice, but I did have it delivered once and the delivery driver was extremely sweet. Each time I have this locations food though I just don't feel super satisfied- not sure what's going on! read more

Such a horrendous experience. Completely unprofessional, did not greet us as if we did not exist. Disregarded the mistakes he made on our order. He needs some light in his life, it just might brighten peoples day. At least the food brought my appetite back after it briefly left from negative energy you feel when speaking to the dude. read more

Panera Bread - such a horrendous experience! unprofessional, no greeting, disregarded mistakes he made on our order! - Sandwiches Near Me - Phoenix, Arizona

Lunch time! Just like most of you, I'm a member of the Panera Bread rewards program. Sign up online or in person at the restaurant and you're suddenly opened up to a world of discounts, coupons and free offers! WIN/WIN! I got an e-mail from them out of a blue - "FREE SANDWICH!" SCORE! Who in the heck doesn't want a free sandwich? ...pretty much the only reason why I came here is because of the free sandwich offer. Mind you, I've frequented Panera Bread in Minnesota, Wisconsin and now, Arizona. I've got dozens and dozens of visits to my name and have never and I mean, never so much as had anything but a positive, normal experience. This location is conveniently located right off I-17 & Happy Valley. There are a TON of shops wedged in this relatively small area so parking is at a premium. It's no fault of Panera Bread's, but I absolutely loathe this parking lot. The layout is awkward, the parking stalls are fairly small and overall, it's just cramped. Again, no fault of Panera Bread's but there is A LOT going on in this little shopping area. When you walk into the restaurant at this location (and most of them I've been to), you're immediately greeted with the treat counter. And what I mean by "treat", is the plethora of fresh-baked pastries, cookies, muffins and other goodies. *mmm* The restaurant was clean and the restrooms were also equally clean. Plenty of seating and everyone is always willing to assist, when need be. I placed this particular order to-go after running several errands this morning. My all-time favorite sandwich at Panera Bread is their Roasted Turkey, Bacon & Avocado sandwich. For a treat, I opted for a fresh cherry pastry. I raced home as quick as I could where I could not wait to devour this lunch. So about this sandwich... did I mention the bread is also baked fresh daily? I'll start there. The bread is beyond fresh and soft and so delicious! The turkey isn't your typical paper-thin Carl Buddig lunch meat chock full of nitrates. No, sir! This is fresh chunks of real turkey meat seasoned to perfection. On top of the turkey are several slices of bacon and on top of all that bacon and turkey are fresh slices of real avocado. This isn't an avocado spread. This isn't a watered down guacamole. These are thick, fresh slices of REAL avocado. Mouth watering yet? On top of the bread, turkey, bacon and avocado are a few slabs of sliced tomato and several hearty pieces of fresh lettuce. One heckuva sandwich, right? Not only is it an awesome sandwich, but it's good for you! How can something built that awesome be so good for you? YUM! Next to the sandwich is a fresh pickle spear coupled with a small bag of potato chips. Such an awesome lunch! After I devoured the sandwich, I inhaled a fresh cherry pastry. Very fresh, light and delicious (check out my pics!) For a quick, awesome (and healthy) lunch or dinner, I would not hesitate to opt for Panera Bread! It's the perfect choice if you have an active lifestyle! Let them do the cooking and preparation and I'm certain you'll be pleasantly surprised! read more

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I like this location a lot. The patio is huge, and they allow you to bring dogs. Food is always tasty and fresh. The ordering app means they will bring the food out to you, and you don't even need to go inside to order. Panera is always a little bit on the expensive side, but not crazy. It's a nice treat and pretty healthy food. read more

If you like bad QC by a shift supervisor, then eat here after 5pm on a week night. I am a vegetarian and I don't like chicken breast in any form. I don't want my food touching meat, I'm practicing Buddhist I thought I was evading a bullet by ordering the Mediterranean grain bowl without chicken. Not only was there a ridiculous amount of cherry tomatoes chopped up that I had to pick out because they were so freaking cold that they were partially frozen. Underneath the cherry tomatoes and buried in the quinoa was a huge slice of chicken breast. I immediately felt nauseous and sick to my stomach that they were trying to hide me in my looking great up until that point salad. I brought it to them and was so offended that I demanded a refund not a remake, and left the building. Do not eat here if you are a vegetarian they don't take that fact into consideration when preparing your food. read more

A huge THANK YOU to Laura who provided outstanding customer service. I wasn't feeling well (she would not have known this) and wanted something quick to take home to eat. Laura greeted me with a smile and listened to what I wanted to order. She was patient with my indecisiveness and even offered suggestions. I am extremely happy that Laura was kind, and professional. I hope to visit again soon and thank her again for great customer service. read more

If I had the option to give no stars I would. The service and the cleanliness of this location has gone downhill considerably. Today I ordered a pick 2 combo 1/2 green seasonal green salad with sandwich, and a kids meal for my daughter. While half way through with my salad I find a large plastic band that I almost consumed. I call someone over and they immediately retrieve my plate and ask if I would like anything else. I no longer wanted to eat there all I wanted was my meal comped. They had the nerve to refund me for the half salad only. After paying them $20 including a tip they refund me $7.59. Never going back again!! read more

The staff here are so rude!!! I go here to study quite often and I like how big and spacious it is, but there has been so many rude encounters. Today I ordered a soup and salad combo and made sure I clicked chips instead of baguette because there has been a few instances where they accidentally gave me a baguette instead of chips. I just feel bad because I don't want to waste it. However, they gave me a baguette again so I told them "sorry, I asked for chips" and the lady at the food counter was like "no problem" and threw a bag of chips at me. It was so rude. Throwing the bag was very unnecessary because it didn't even go far, I still had to reach for it. Did not apologize or anything. She proceeded to ignore me and went back to work. She could've just placed the bag on the counter or passed it towards me. I've had other employees done it more nicely. I'm not sure what I did to receive this animosity because she seems to be nice to the other customers. It wasn't my mistake. She seems like maybe she has a lead position because she's kind of bossy. I've had other instances where the cashier was rude to me and I just brush it off, but today I decided to leave a review and saw that they don't have very good ratings. I can see why. Everyone here just seems to lack customer service skills, work ethic, and have a bad attitude. I see employees on their phone or just wandering around, they move slow. The tables are not wiped down frequently, I always wipe it down myself. Food is mediocre. Worst Panera location in my opinion. Will not be coming back. read more

Deceptive pricing for their salads. Display of salad menu said $7.49 for a small salad. However, if you wanted that price, you had to buy two salads. A single salad was $1.50 more and the price was not displayed as such on their menu. read more

This place is always a zoo! Sooo busy! Large lines and all tables are usually taken. Highly recommend to do the rapid pick up online. You pay online and just pick up your food from the shelves. It's quick and you can choose to eat there or take it with you. I got the pick two with vegetable soup and Thai chicken salad. The vegetable soup was good but taste more like a minestrone. I didn't care for the salad. The vegetables had a weird vinegar taste. I have had other things on the menu and the food is pretty bland. I miss paradise bakery. I thought the quality was a lot better. The one thing I actually love is their teas. The mango black tea is really refreshing. I would say to skip this place and go to another option. Not worth the money and chaos. read more

Panera Bread - Mango black tea is amazing! Lots of flavor and refreshing - Sandwiches Near Me - Phoenix, Arizona

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Grossed out I tried the chicken lentil bowl and it was awful. Nothing but greasy broth, hardly any lentil or quinoa, and wet kale. Also had a side salad with it. The egg was trashed and had brown lines all over it and my lettuce was definitely far from fresh. Wasn't a cheap meal either. Not to mention when I ordered on their website I asked for a French baguette side. I always do because honestly that's my favorite item they have. On my receipt it showed "no side." I even double checked my order to make sure it was there. This is the last time I eat here. I really used to love this place but the quality is atrocious now. read more

Panera Bread - Sandwiches Near Me - Phoenix, Arizona

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Ordered the small turkey chili. Flavor? What flavor...absolutely no taste. Didn't taste the spices of the chili, didn't taste the turkey, and didn't taste any spices...To put it in perspective..... I am one who enjoys food that are on the more neutral side like lighter broth soups, while they have tons of flavor, they don't have a lot of spices or deep taste, but when it is bland and flavorless like this chili.. big difference. I recommend staying away from this if this is the standard for Panera.. read more

I really like Panera, but I don't come to this location very often. Half of the ordering kiosks were out of order and the two cashiers seemed a bit overwhelmed. There was a large group of people waiting for to-go orders and many of those receiving their order seemed annoyed by errors with the order. I found a quiet table in the back and waiting for my order. It took over 35 minutes for my sandwich and salad to arrive. The food was good but those working seemed drastically understaffed and overwhelmed tonight. read more

Well I have never been to Panera before, decided to give it a go because I miss Paradise. It was a little odd when I first walked in and you order on a kiosk, I think I prefer a human, but it does seem to make the process quicker. I ordered the baked potato soup and the southwestern salad with ginger hibiscus tea. The soup was hot and fresh, creamy and tasty I did enjoy it. My salad, was crisp, flavorful I wish I had extra dressing though cause it was a bit dry. My tea I loved it! I would come back just for the tea! It was a tad pricey about over 16 bucks and I was alone. read more

Panera Bread - Southwestern salad and potato soup - Sandwiches Near Me - Phoenix, Arizona

I am so sad Panera changed so many great things that Paradise Bakery had! Panera pretty please bring back giving a scrumptious chocolate chip cookie with every meal. Don't worry I still buy a ton extra even though you give me one free. They also took away their mango iced tea. Awful. The food isn't bad. I really like thier chicken salad and bakery items. Soups are usually pretty good. Pricing is a little high (especially now since there is no cookie included in your meal....) I feel like some of the menu items changed or taste different. They have a lot more digital menu technology features and an option to express order your food on an ipad. Less human interaction. Kind of like being able to order on the ipad but dont lose the option of having a person available to actually speak to. Would be willing to give an additional star for each item brought back. Cookie and mango tea. read more

Panera Bread - Sandwiches Near Me - Phoenix, Arizona

I like it here, the food is great and the staff are second to none but the kiosk machines are usually out of order which i dont understand but the food especially the oatmeal wont let me bring this place pass a four. Thanks.... read more

Beverages always full and the area is always clean and stocked with supplies. Half and half container never empty. Quick and easy to get coffee to go. Leticia very friendly and always cleaning and stocking. One of the better Panera locations. read more

So trashy - spent $26 on breakfast with the family and was told to microwave my $3 croissant and $3 cinnamon roll. Microwave. Panera touts themselves as a bakery and tells me to microwave my food like some gas station. Not only that, but I got to crawl on my hands and knees to get to said microwave stuffed under the counter. Lovely. Wish I could give half a star! Oh, and their coffee was cold. read more

terrible pepperoni melt sandwich! two pieces of bread with 6 pepperonis and hardly any cheese! subways got you guys beat any day of the week! thumbs down! read more

So it's been YEARS since I have been to a Paradise Bakery! Working at the mall will do that to you. Stopped in Sunday for some shopping fuel with my mom & sis. I had the sour dough bread bowl w the fire roasted tomato soup they also had posole which I thought was interesting. Mom and sis had sandwiches chicken walnut and the albacore. I had never been to a stand alone PBC before it was a little chaotic maybe because it was Mothers Day and the line was out the door?! They had their bottled water ads out and proceeds go to Free Arts of AZ http://www.freeartsaz.org/ just so happens to be my FAV charity they only had a small basket full and they were warm not on ice, the cashier suggested the cold Dasani water instead eh we drank it warm anyway then went down to Paciugo to cool off. All in all I am glad we are getting some healthier chains up here as opposed to the Olive Garden, Applbee's, TGIF, Logans accross the street I will be back! read more

Panera Bread - From their site - Sandwiches Near Me - Phoenix, Arizona

So I let it slide when you took the California turkey sandwich off the menu, but this time, I just can't overlook it. My hubby and I were craving Paradise last night, so I went in to place a to-go order. I ordered the BBQ chicken salad for my hubby. The girl tells me it is no longer on the menu. "You mean you still have the ingredients for it but it isn't on the menu anymore?" I asked. Nope... you can't order it at all, she tells me. It is banished from the menu. My heart stopped for a minute. My hubby LOVES that salad. In his words, it is his "soul mate salad." I can't even get him to eat a salad unless it is the BBQ chicken at Paradise. It's gone! How the heck am I ever going to get him to eat a salad again?? So I tell the girl that I have to go to the car to tell this unspeakable fact to my husband. He was not happy! He said we will never be coming back to Paradise ever again. You have lost two very loyal customers because you can't seem to keep the same thing on the menu for any extended amount of time. Does Paradise not understand that it is not a sustainable business model to change your menu every few months? It gets really annoying when you find something you like, and the next time you stop in, nothing on the menu even resembles that item. Not only that, but the menu above the counter no longer has any descriptions of menu items. What the heck is the Frontega Chicken sandwich? I wouldn't know because the descriptions that used to be there are gone. I shouldn't have to ask what every single sandwich consists of before I place my order. Venting session over. Someone needs to go back to the drawing board at Paradise Bakery and fix what's broken. read more

I stopped in for a last minute birthday treat for my sons 5th birthday. I had been working all day and was so exhausted but hoping to order a last minute pizza cookie for my son. Unfortunately you have to place your orders for that one day prior so I wasn't able to order the pizza cookie. I was kind of disappointed and one of the staff members must have noticed my disappointment so she immediately offered to try to create a happy birthday cookie on a smaller cookie rather then the large pizza size cookie. It was an incredibly kind gesture which turned out to be amazing! Having someone go out of their way to make something so special for my son meant the world to me. We need more kindness like that in this world. Thank you Paradise Bakery staff. You will be seeing much more of me!!! read more

Panera Bread - The last minute creation that was incredibly kind!! - Sandwiches Near Me - Phoenix, Arizona

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Tried PB again. It's been several months but, sadly, it got worse. The intake station was, once again, unstaffed, so I moved along the line. Soon, a guy came from the back and called me back to the back of the line. I ordered the pick 2 lunch, with 1/2 sandwich and a small soup. The intake guy charged me for two sandwiches and two soups. The cashier said there was nothing he could do and then charged me for the four items. As my sandwich was brought to my table, the server said she would notify the manager of the error. The manager eventually evened out the bill but in the process, riled me about my choice of football team (on my credit card) to the point of being belligerent. He was inappropriate and the final straw in my decision never to visit Paradise Bakery again. read more

Ate half of my chicken Caesar salad and found a dead fly in it. Absolutely disgusting. Would give zero stars if it was an option read more

Panera Bread - Bug salad - Sandwiches Near Me - Phoenix, Arizona

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Adele at the pick up order is extremely rude. She has made eye contact and refused to help. Lizbeth Perez also stepped over and did the same thing. I've been waiting for 5+ mins to be acknowledged. They laughed at a customer who was frustrated asking for help. After waiting 10 minutes she finally advised my order has been ready the entire time. I thanked her for acknowledging me finally and her boss Elizabeth Perez laughed and said thanks for the business read more

Amazing food, crispy or delicious choices. Great coffee and organic juice and tea choices. Relaxed large seating. Excellent friendly customer service. read more

My daughter is obsessed with the white Mac and Cheese. She will eat the first "kids meal" like nobodies business (~5) then wants more so I order her another small sized Mac and cheese thinking it might be $2-3... Nope $5! Really?$ maybe you should include a larger size. I thought Payne me ordering a Pick2 meal with my sandwich and her extra Mac n cheese would save me a few bucks but really the YouPick2 is about 4.75 per item... No savings! My sandwich tonight was the Frontega. Pretty sure I just realized there weren't any basil or mayo as I read in the menu. Picture include read more

Panera Bread - Anyone see greens?! Basil?! Mayo?! Can't taste it either. Sad day! - Sandwiches Near Me - Phoenix, Arizona

The worst and most expensive ! Paid $4.09 for an Ice Chai tea latte 8 Oz almost all ice only 3 sips of actual Ice Chai tea latte. I order an egg sandwich with avacado, tomatoe spinach,egg over easy. Within an hour I was violently ill for the rest of the day throwing up uncontrollably ( my sister also had an egg sandwich and was sick to her stomach but not as sick as I was. I am still in shock at the cost of an 8oz. Ice Chai tea latte.... The fact the I became so violently ill just didn't help matters. AND yes I did talk to employees and they said that was the price.... I would give 0 (zero ) if they would let me post Definetly DOES NOT deserve a single star ! read more

Panera Bread - Unbelievably overpriced AND I do not by any means consider my a cheapskate . - Sandwiches Near Me - Phoenix, Arizona

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I have been to Panera Bread multiple times in the last six months. I have been pleasantly surprised. I was aware of this establishment, but I always thought it was somewhat of an health restaurant. Well it is kinder a food restaurant because what they serve is fresh and delicious. The soupy are good but the bread is outstanding. Just had a sandwich called "Italian " It was outstanding. The spices and the dressing they put on the sandwich made it one of the best I ever had. Don't forget to have one of their pastries. The best around read more

More like 3.5 stars. Better service and food quality here than other Panera locations. Occasionally I will receive a salad with a couple of wilted leaves, but for the most part the food here has been pretty consistently fresh. There are a number of electronic kiosks by the entrance to streamline the ordering process. Grab a buzzer and your food will be delivered to your table when it's ready. Dine in service is usually quite fast, less than 10 min, and very friendly. As other reviews mentioned this used to be a Paradise Bakery, which IMO was preferable for the wider variety of their menu and free cookie with each meal - both of those are lost with Panera. Prices are a little steep - expect to pay around $15 for a half salad, half sandwich, and drink. Most of the menu items are decent. A little generic, nothing spectacular, but it gets the job done when I'm craving a light, simple meal and am too lazy to make my own sandwich. The one exception are the bear claws, can't get enough of those! Of note, the rapid pickup online ordering option usually takes longer than the promised 5 min. Give it closer to 10-15 min. TL;DR - Food 3.5/5 - Service 4/5 - Price 3/5 - Good place for a quick bite and light, healthy meal read more

Went to a different panera this time,same bad food and bad attitudes as the other locations.$7.98 for a box with lettuce and a couple of pieces of chicken.that was supposed to be the fuji apple salad. Ripped off completely. The staff could give a darn. This place will fail and I'll feel a bit of schadenfreude when it does. read more

This Paradise Bakery location has ample seating and a very large menu. They offer a wide variety from breakfast sandwiches and bagels to soups, hot sandwiches, and salads. With a/c and free wifi, PB&C provides a great reprieve from the heat. There are plenty of outlets to fuel your electronics as well. The salads are pretty good. PB&C seems to have a wider variety of sweets -- mini desserts (for guilt-free indulgence) as well as the usual selection of cookies and cake slices. Though, on a recent visit, I had the Tomato Mozzarella half sandwich and it was just very salty. I didn't even finish it. The soups come with a cute, perfectly baked sweet roll. Unfortunately, the sweet roll didn't taste very good with my broccoli cheddar soup. (baguettes seem to pair better with creamy soups). Though a nice little perk is that a chocolate chip cookie comes with the combo meal, whether you want it or not. So, to me, some items are hit or miss. The Thai chicken salad actually was very tasty to me. Service is somewhat speedy. You go through a line: sandwiches, salads, then soups. Bussing service is super quick. They are very attentive without rushing you. Quick and easy to find a clean table and dirty dishes aren't sitting out on the tables for long. Though similar to the Panera chain, your Panera rewards card will not be accepted at Paradise Bakery & Cafe. The other reviews are correct though, that this location gets pretty packed. So if coming for lunch, come early or arrive late -- as I always say with any of my lunch reviews. read more