This 5 Review is because of the outstanding customer service of Ramon Some items on the menu where out But it was ok he gave cared about my experience and gave alternative choices with genuine grace. read more

What happened to the real St. Luis Bread Co. (Panera Bread) ? This name & brand has been turned into the modern day McDonalds of sandwiches, it's sad what the economy has done to franchise owners... The quality of each item on my sandwich was bad, the tomato bread was no soft, sweet & fresh like it use to be, the tomatoes & lettuce are not organic like it use to be, the portions of turkey were two slices of protein and hardly any & the cheese was not the original smoked guda it used to be, but an off brand out of a plastic bag sold at a grocery store... the bravo sauce was watered down and hardly any of it on the sandwich. This was the worst sandwhich Iv had in years and it saddens me, as I use to love this company. It lacked any true flavor of any kind What has the world of these business owners come too by spoiling the name of someone's once loved company and turning it into the junk that it is today. I will never return to this location, and the owners who believe in selling these low low standards to the public should be stripped of the Panera name. I will be sending this location & review to Panera corporate and hope they come to review the standards of your store for the sake of every American who deserves better. read more

Panera Bread - Turkey Bacon Bravo Sandwhich - Sandwiches Near Me - Upland, California

Honestly, I don't think this Panera bread gets enough love. My colleague and I like to come here to work on things together, and we usually make a day of it. When we meet, I usually stay long enough to get both breakfast and lunch. [[HIGHLIGHT]]They do a great job of keeping up with clearing and cleaning tables.[[ENDHIGHLIGHT]] The service has always been friendly. If you are not in the mood to interact with people, they also have touchscreens that you can order from. When your order is ready, they will page or text you, depending on how you ordered, to pick up your food at the counter. I tend to order their soups. I also like their mac & cheese. In terms of beverages, it's usually a regular coffee or hot tea for me which can be refilled endlessly. I love that they have free Wi-Fi, and a good number of the tables have outlets for you to plug your device in. I see many people going there to get work done. But I've also seen people have birthday celebrations and meetings there as well. [[HIGHLIGHT]]There are tables both inside and outside, but I've only sat inside.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The bathrooms are clean, which is important if I'm going to spend a good chunk of my day there.[[ENDHIGHLIGHT]] Overall, it's a great place to be able to both work and eat. read more

Totally disgusting, looks like there was a roach in the soup. I almost threw up. I will never go back. read more

Panera Bread - The roach was in the soup - Sandwiches Near Me - Upland, California

My wife and I ordered two different soups, both of which were subpar. We are long time customers and have come to expect good food and good service. The service was good for a take out order. But their quality of soups have gone down the toilet. Their broccoli cheddar soup used to be so good. It was like purée in texture -- no more chucks of broccoli in it. And their chicken soup was garbage too. It seems that they changed vendors or ingredients. Either way, we will not be back. read more

Another day, of course a new Panera. [[HIGHLIGHT]]This location inside was cozy, had a fireplace and plenty of seating and very clean.[[ENDHIGHLIGHT]] Could not get a picture of the fireplace, people were sitting there the whole time. Used the as I always do, food is ready to grab and go or eat there. Super fast and easy when ordering with the app. My normal order has been Ranch Cobb Salad w/chicken and sub green goddess dressing, comes with a free side always, apple, chips or bread, I normally get an apple. Also got my Sip Club drink and an 4 Asiago bagels today, Yum! This location is right off the 210 freeway, large parking lot, easy to get to and get out of. [[HIGHLIGHT]]Inside is nice, open and clean, lots of seating and similar to other locations.[[ENDHIGHLIGHT]] Great spot for lunch. Enjoy. read more

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I hadn't eaten at Panera dining in for YEARS. We usually order it for work meetings however and I LOVE the Fuji apple salad. I came in today with a friend from church and we both got the "pick two." Their spicy steak salad was REALLY spicy and good, spicier than I expected from Panera and so delicious. I was also glad they had their squash soup which is my all time fav. Our food came out quickly and all the staff was so nice too. read more

Panera Bread - Sandwiches Near Me - Upland, California

AMAZING SERVICE the staff is all very friendly and welcoming.[[HIGHLIGHT]]I feel very warm when I come into this panera[[ENDHIGHLIGHT]]

Mark my word. I will NEVER give another dime to Panera Bread again. While their food is decently tasty, the value, portion-sizes, and prices are extremely sub-par. Despite my consistent anti-Panera feelings, I was feeling sick this week and knew soup should be on the menu. Against my judgement (in a weak moment), I ordered a few types of soup (specifically a bowl of Turkey chili for the hubs, a cup of broccoli cheddar, and Mac n' cheese in a sourdough bowl), two cookies, and a regular mango smoothie. The three soups each came with a small french baguette on the side. The cost? $70+. Unreal. Although the bread bowl is an upcharge, you are given a cup portion size. NOT worth the extra money. Panera will cost you an arm and a leg. You'll also need to eat the other arm and leg after being left hungry from their poor portions and lack of funds left for another meal. How are they still in business? read more

Panera Bread - $72 for soup and still hungry - Sandwiches Near Me - Upland, California

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Amazing service from the staff but especially ANA!!! I came in with my mom for my coffee and decided to buy their Tuesday dozen. We decided to have our bagel for dine in. She was happy to assist with packaging the rest separately (3 plastic bags) so that the flavors doesn't mix between the everything bagel and cinnamon crunch. I wish all locations were this thorough. Our bagels were perfectly toasted in two separate plates for dining. It's so refreshing to experience great customer service! read more

My husband and I went to Panera on 2/21/26 in the evening. We were so disappointed as we've been there in the past and it was really good. [[HIGHLIGHT]]The place was filthy dirty.[[ENDHIGHLIGHT]] We both ordered half a sandwich and soup. My husband got the chicken and avocado sandwich and when he received it he thought it didn't have chicken on it. The chicken was so thin and almost barely there. Ridiculous. I ordered the focaccia Caprese sandwich and the mozzarella cheese was extremely thin and there was one fragment on half the sandwich...just terrible. I have to say the broccoli with cheese soup was the only saving grace. We will never go back again. read more

Terrible location, waited 30 minutes past my delivery window, called to cancel my order and proceeded to wait on hold for the manager for another 10 minutes while she was "in the bathroom" Very unprofessional location, food is usually decent because of the chain but do yourself a favor and choose a better location. read more

We found hair in our food! So damn nasty!!! Never coming here again. They need to wear hair nets or something if your hair is a certain length read more

The workers were friendly, service was quick and the food was delicious. [[HIGHLIGHT]]The dining area was clean.[[ENDHIGHLIGHT]]

Don't try to do their offer as it states free 1/2 sandwich with $5 purchase but no you must order a special Order plus no more pepperoni flat bread pizza read more

Panera Bread - There's my no good reward that isn't honored - Sandwiches Near Me - Upland, California

Panera bread you have fallen off the maps completely. Your prices just continue to rise, but the quality of food continues to drown me and my family coming here for years. Now my wife has gotten a salad with a bug in it. We ordered online "rapid pickup" over $60.00 bucks for a family of 3 and is absolutely terrible read more

Panera Bread - Bug in the Caesar Salad - Sandwiches Near Me - Upland, California

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The Panera Bread in Upland does not serve the same quality food as other Panera Bread locations in the area. The Asian chicken salad tasted off and my iced tea was actually iced coffee. read more

Looooove this Panera. [[HIGHLIGHT]]Always perfect temperature inside, spotlessly clean, bathrooms are cleaned regularly[[ENDHIGHLIGHT]], and employees are cheerful and friendly, especially Ana and Josh! [[HIGHLIGHT]]We are regulars and love being in this warm and friendly environment.[[ENDHIGHLIGHT]] read more

ramon is so awesome, he carries a twinkle in his eye that just brightened my morning the moment i set foot in upland panera bread. impeccable customer service the gods would envy. unmatched charisma and charm, i can't stop thinking about him. ramon, where are you now? he speaks to me in riddles in my dreams, coaxing me back to the panera. mother bread calls and i must return. five stars. read more

This place needs serious quality control. My breakfast sandwich this morning was DISGUSTING! See picture. They put avocado that looks like it came out of a garbage disposal on sandwiches. Gross!! And not only that they charge you a dollar for two tiny DISGUSTING slices. Also, don't use freaking old ass tomato slices on sandwiches. The texture is just terrible!! read more

Panera Bread - Gross old ass tomatoes and avocados!! - Sandwiches Near Me - Upland, California

I always enjoy a lunch date at Panera. A favorite is the value duet of the napa almond sandwich with the wild rice soup. I recently tried the chipotle avocado chicken melt and it was SOOOO good! Highly recommend! Their kitchen sink cookie is also amazingggg....but 800 calories - no exaggerating. Service is pretty fast. The SIP club subscription is also great value to get unlimited drinks per month. I sign up whenever they offer me a meal, but it would truly be worth it even without a special deal. read more

Came here last night and ordered something for dinner since I had a gift card. I saw that they had that new chicken teriyaki bowl so I wanted to try it (I typically don't really eat here but since I had the gift card thought I might as well use it). The staff was very friendly & service was quick! What I ordered: chicken teriyaki bowl and it came with a side of chips (I didn't want the bread) & I ordered a chocolate chip muffle. When I got in my car I took a bite of the muffle and I wasn't sure if it was stale or supposed to be a little crunchy but I remember getting one a few years ago & it wasn't that crunchy but I just thought maybe it was me. I threw it in the microwave when I got home to soften it up which kind of did the trick but some parts of it were still tough which made me think it might have been stale. As far as the bowl goes. Presentation wise when I opened it my initial thought was "meh" I guess I was expecting more. I took a bite...it was okay...nothing spectacular--but again I was extremely hungry at this point so I was going to eat it regardless. I ate half of it. It was pretty good. I might get it again maybe...I'm glad it was a gift card purchase and nothing I paid for with my own money. read more

Panera Bread - Chicken teriyaki bowl - Sandwiches Near Me - Upland, California

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Accuracy of food orders. This place has a problem with delivery orders. 2 different recent delivery orders have missed complete entree items. Sure it's refunded but how do they not check what's in the bag before they tape it shut? read more

There are many Panera's that are closer to where I work, but I make sure I come to this location before I leave for work because of the service. I'm not sure why there's not more 5 star reviews of the Upland location. The kitchen staff are always very friendly, even when they're busy. The counter staff are also wonderful. Is every order perfect? Not always, but I feel way more often than your average grab-n-go place. If something's not right, just go tell them and they'll fix it! [[HIGHLIGHT]]The ambience inside is also pleasant, with clean seating, nice tucked away booths if you want privacy, and the music is current and relaxing[[ENDHIGHLIGHT]] (unlike Target where the music is current but not my choice to shop to as it's mostly abrasive in sound and lyrics). Maybe I'm just old, and maybe I grew up on convenience food so I know not to expect too much, but it's enough to keep me coming back to Panera for the consistency. The price is right for "healthy" food, they run discounts and give you freebies if you use their reward program which come on, that's super easy. The people that work here are nice even though you know they probably deal with crap from customers all day. [[HIGHLIGHT]]Location is good and indoors/patio are clean. Parking is easy.[[ENDHIGHLIGHT]] What's not to like? read more

Panera Bread - Lots of healthy options with the ability to customize. - Sandwiches Near Me - Upland, California

I am extremely disappointed in the availability of bread and pastries at this location a few months ago I made a review that they were always out of the bread bowls right at dinner time. And then for the next few months, it got better and they had them tonight I came in and they are out of the French baguettes bread, bowls, and most of their pastries and you can only get potato chips or an apple with your meal I would think that when you have the word bread in your name that you would actually have bread in the store available for people to purchase I really enjoyed the food. I just wish they would have more available. read more

Panera Bread - Sandwiches Near Me - Upland, California

Came in tonight after doing my Christmas shopping. I'm didn't get the young ladies name but her customer service was amazing. She went above and beyond to help me. I will definitely be back great customer service and my bread was perfect. read more

I ordered a cup of bacon mac & cheese, receipt said the same-what I got was a cup of Kraft Mac n cheese to the tune of $9.39 also ordered a half sandwich which in all actuality was prob 1/3-1/4. So new cost cutting measures of eliminating the bacon in and bacon Mac & cheese and serving smaller size sandwiches = loss of customer, loss of $$. Bye Panera read more

We ordered Panera catering online for our Mothers Day celebration. Online ordering was fast and easy, I made several customizations for sandwiches and salads. Everything was fresh and delicious. The delivery driver was friendly and very helpful. Excellent job! We appreciate your great food and friendly service! read more

I've been going here for a while. This location is great. My orders are always correct. The staff are friendly and knowledgeable. [[HIGHLIGHT]]The store is always clean.[[ENDHIGHLIGHT]] My food tastes amazing. If you want great service and great food stop there. The clerk recommended a sandwich and now it's my favorite. Love this location. read more

I ordered a garden caprese sandwich that came with one tiny slice of cheese that was only about 1/2 of the sandwich and two small slices of tomato. Basically paid for a baguette. But the worst part was I ordered no balsamic, clearly stated on the receipt, but it came dripping in it. Bread was a soggy mess. Truly the worst sandwich I've ever had. My daughter's Cobb salad was good though, so not giving 1 star. read more

This a great place to get a homemade meal with out having to cook at home! My kids and I love this place, they have a large seating area inside and outside. They have a huge variety of breads and delicious mea bowls, salads, sandwiches, wraps, soufflés pasta and soups. Very flavor kids meals and they bake their own delicious breads and pastries. Service is fast and friendly. I don't stay in line anymore, we use the kiosks to order our food this way we can take or time and customize our meals! 4 stars because the bathroom was not very clean and no toilet papers on my stall Will come back for sure, meals were delicious read more

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Needed a quick coffee stop on the road trip. Ordered on the app ASAP and the drink was ready almost instantly. Was in and out in under a minute. Took longer to park in the plaza then it did to get my drink. read more

Panera Bread - Outside - Sandwiches Near Me - Upland, California

I like the food here but don't come as much as I'd like due to the expensive price . I understand you have to pay for good food, but $50 for 2 salads and 2 sandwiches seems outrageous. This comes with no drink and it's not like you are being served in a nice restaurant. I've ordered over the app 2xs and both times they forgot part of the order . They were quick to refund for missing items, but when your heart is set on something you just want it. When I go to order at the location , there are minimal errors. I recommend ordering in person. Everything I've had tasted good , I just wish prices were more affordable. read more

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My wife took me to Panera as I had never been before and wanted to try it. We each ordered a toasted Steak with White Cheddar along with a bowel of French Onion Soup. Got to say, that was one delicious sandwich! The soup was even better. This was once delicious lunch and I want to go back to try some of their other options. The employees were not the most energetic or helpful but for the most part, this was a good experience. read more

Prediction- they will be out of business in 5 years. Granted, the portion sizes have gone down and the prices have gone up in a lot of places if not most. However, for $15, this was ridiculous. Teriyaki chicken with broccoli. The bowl is half full, and there couldn't have been more than one ounce of meat and broccoli in the entire dish. Last time I go back. read more

Panera Bread - Teriyaki chicken with broccoli - Sandwiches Near Me - Upland, California

Wife picked up a bacon egg & cheese ciabatta for me and what she brought home was a sad breakfast sandwich. For $7 you think you'd get more but wow, what a pathetic sandwich. So many other options around, never ever wasting my money on Panera again. Just pathetic. read more

Panera Bread - A very sad pathetic excuse of a bacon egg & cheese sandwich. - Sandwiches Near Me - Upland, California

It's been 35 years since I tried Panera Bread. We didn't like it back then, so we thought we would try it again. I decided to order takeout via their website. Not the easiest to navigate, but I muddled through it. The first indication there was a problem was when I ordered the salads. Their salads are close to $12.00 when ordering online, but they come with bread and dressing. We'll, they were out of bread, so they offered an apple or chips. Panera Bread is out of bread??? Bread is included in the name of your restaurant for goodness sake!! Anyway, we get better salads from El Pollo Loco or San Biagio's or even the prepared salad kid at Albertsons. Then I ordered flatbread pizza - and it was the worst I've ever had. Mostly dough with a few skimpy ingredients. Goodbye Panera Breadless., see you in another 35 years.....but then again we won't even live that long. P.S. The customer facing staff was great. My only problem is with their food and lack of value. read more

We patronize this Panera somewhat frequently and usually get the service and quality we would expect from a mid-market chain bakery/eatery. Decent, not great, food and service with occasional inconsistencies. No big deal. So I recently started using their online ordering service. BEWARE! They may not be able to fulfill your order the way you expected. After ordering bakery items successfully the first few times, today I got a call while I was on the way to pick up my latest order (10 am) letting me know they were sold out of some of the items I ordered the day before, paying in advance. I order the day before to make sure I get what I want, because I understand things sell out sometimes so "same day" orders might not always work out. That's understandable. After speaking to the service person who put my order together, I learned that ordering the day before really doesn't matter. They sell whatever inventory they have regardless of your order, and then ask you to substitute other items for those you paid for already. He was nice enough to offer me a free pastry (no thank you). He also suggested I order on other days of the week or pick up my order earlier. How inconvenient! But what was really galling was that the manager was standing there the whole time. When I told this young man that I was very disappointed, and I did not understand why they don't review their orders in the morning to make sure they can be fulfilled, the manager looked the other way and did her best to ignore the conversation. Despite promises that Panera can fulfill orders placed and paid for the day before they are needed, they do not. For a major chain to have such shoddy processes in place for the online ordering they promote is a very bad look. read more

Real confusing menu. Pick 2 for better price, Pick 1 is a rip-off price. Do not recommend if need to reconcile the bill multiple people in your party, read more

I'm writing because normally I love eating Panera bread and I'm happy with their service. Today I'm happy with their service however I'm not Happy with the lack of attention to my order. I spent $52 and I'm very upset because there were NO NAPKINS and I paid extra charge to have Gorgonzola in my little ass salad for $6 and guess what there's none! And here's the kicker.....NO MANAGER or staff is answering the phone and I get hung up on so yes I'm pretty upset! I expect someone to get back to me. read more

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