Really disappointed this trip. My daughter & I went through the drive thru around 7:30pm on a Wednesday. There was no one else in the drive thru, and the employee was very pleasant. But when we got home, both of our sandwiches were just thrown together. I had to completely rebuild my roasted turkey/cranberry, and my daughter's Italian was on the wrong bread, and only had 2 small pieces of meat. For the high prices one pays for Panera, I just expect more. ($20.20 for 2 pick 2s). read more

I love Panera and every time I come it's never a wrong decision I get the bread bowl with broccoli cheddar soup and extra baguette on the side. read more

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Hannah in the drive thru was so nice and helpful today and her service made me update and upgrade this review. Panera's food is fresh but their sandwiches used to be so much better. The sandwiches are thrown together so sloppily with VERY little ingredients especially on condiments and veggies. Great soups, great breakfast. Drive thru can have some challenges getting your order out appropriately...check your order before you drive off! read more

Panera's manager, Mike, did a great job today and handled my order with professionalism and speed. Thank you and I will definitely be ordering from you again soon! read more

Delivery doesn't go any further than HWY 3. What's the point of it then? I live 3.6 miles away? :-/ Guess I shall see what DoorDash offers.. read more

I've always loved coming to Panera bread however this location seems a little run down despite it being fairly new. It smells like dirty dish water when you enter. Also the cashier was not able to provide a list of ingredients for the bakery items when I told him I had a milk allergy. I wish this location was cleaner from the inside so I can come enjoy a cup of coffee and lunch here. read more

If there was no stars I'd select NO STARS! I thought I came to Panera for the quality of the food & the great service I am used to getting in Katy. My husband and I are visiting on this side of town and this is by far the worst experience ever! I have never been disrespected through a speaker.... whoever was working on 12/31/2020 at 4:50 pm at the drive thru was a total bitch. Kept asking me anything else ? And kept telling me my total after everything I order as if I was done. In the end she said "is there anything else I can get you? Probably I bet" like wtf? Whats miserable bitch lol i didn't tell you to apply and hate the job you do. Very sad that Panera allows this kind of attitude. read more

I am doing a low rating only because the employees here. Every single time I go through the drive thru I am rushed by the person taking my order. They don't give you a second to breathe. They constantly ask if you want anything else and don't let you even think. It's very clear they're trying to rush you through and get you out of line. It's every employee running the window too, not just one in particular. Love Panera's food but please work on this annoying factor. read more

I came in today and had a minor issue with the drive-through I contacted the manager and he gave me exemplary service and resolve my issue many thanks read more

Andy, the manager at this location hung up on me after waiting over an hour for my Uber eats and they STILL got it wrong. I do admit that I cursed but towards the end of the conversation I gave him the opportunity to make it right and apologize for cursing. He still hung up in my face and proceeded to tell me what he would do if it were a personal conversation. read more

Great service! The cheese pastries are the bomb! Had a manager come out to the table and check on us! Will be back for sure! read more

Tried getting a delivery order yesterday, was told it was too late, 10 after 8. Nothing on Yelp showed this. Tried again a few minutes ago never got to a check out point so could pay. Planned to use debit card as at hospital with a family member and have no cash. I like their food and the store in League City is great, but this store or their delivery system needs some serious IT work. Good luck to anyone else. Tried them again and both times the food was good,mother delivery timely. Only problem the ordering app is anything but friendly. Takes multiple tries. Food was worth it. Good price and quick service. While here is the hospital will use them again. read more

Just picked up salads and both salads had bad disintegrating lettuce inside. Not just dark color but also slimy!! All you need to do is look at the lettuce to see it's gone very bad! read more

The person who took my order was literally incompetent. I asked for a whole grilled cheese sandwich and a tomato soup. Simple right? Apparently not. She asked if I wanted the combo with the half the sandwich. I said no I would like the whole sandwich and she was like ok. I asked if they had the cranberry muffin and she was like uhh I don't think we make that and I was like yes it's the cranberry muffin w like orange zest and she was like OH the cranberry orange muffin like yes the thing listed on your menu that I just asked for. She confirmed the order saying "ok so I have half a grilled cheese and a tomato soup and a cranberry muffin" and I was like no the whole sandwich and she was like oh I thought you wanted the combo. Nope, the whole sandwich like I stated twice already. Not only did the order take 10 minutes in the drive through with no other cars, but I got home with half a sandwich and a blueberry muffin. I hate blueberries. TLDR: don't go to this store expecting to get what you ordered and paid for bc you're not going to read more

Tried to make an online order and pay with a gift card. Didn't work! Then tried to make a call in order and pay with a gift card. Didn't work again! Went to the restaurant and made order again. The gift card worked there, but the order was screwed up. It took an hour to make the order and they got it wrong. Not happy! read more

Used to be a regular and preferred Panera to other spots that sold identical options. They keep changing their menu and it gets worse every time. The location on el dorado has really gone down. Dirty, never any customers dining in, yet every table always has dirty dishes sitting there. The employees just stand around and laugh and talk instead of working and worse, the obvious manager of the place ignores it or joins in. We have not and will not go back. read more

Every other Panera Bread we've been to honors the 50% military program however this one doesn't. Go to the one on Fairmont Pkwy instead. Also super rude customer service. read more

I was given the wrong order and on top of that, burnt. It was our first time here and we were extremely disappointed. Sad, because we paid a lot of money just to not eat the food because the sight of it made us sick. Never again. read more

Panera Bread - Wrong order and burnt food. - Salad Near Me - Webster, Texas

Burnt sandwiches were served yesterday morning, staff seems they don't care, for the price of the sandwiches it shouldn't been served burnt, it was too late to return it because it was a to go order, shame on you Panera bread. read more

Clean and orderly establishment. Great service, they bring the food to your table. The food is prepared well. I recommend this Panera to all driving through Webster Texas. Plenty of seating and great parking. read more

Don't EVER use their online ordering. the first time we ordered with them I ordered an egg and cheese breakfast sandwich and it came with bacon all over it, which isn't good for a vegetarian. Also that time I ordered an iced latte and it tasted like they poured salt in it instead of sweetener. We decided to give them a try again and this time they completely left some of our items out of the bag. I love their food but this location is seriously lacking in quality employees since they can't even follow a basic order. read more

I feel like they skimp out on proportions. Sandwiches are soooo tiny. Service here is also really slow. I don't really care to spend so much money on overpriced food with smaller proportions. read more

I've been this place exactly once, and it's less than 5 minutes from my house. It wasn't bad, but it was nothing great either. For the prices they charge, I was expecting more. The pastries were dry and the bagel seemed old. I can get better baked goods from the local grocery store. read more

Wow. I'm pretty upset with this establishment. Went thru the drive thru on a wim. Had the munchies. Told the guy taking my order that I was looking for Vegan friendly options. He got excited and said a girl that used to work there was vegan and he offered a few suggestions. His top pick was the half and half. With the stawberry poppyseed salad and half a veggie salad. My total came to 11.50. Whaaaaat? They "correct" it & now its 9 bucks. What? ? I got the salad with no chicken. They still charged me full price for iceberg lettuce and a few stawberries. I called the 1800 number and they told me that was company policy and they don't change prices if you don't want the meat. Blahhhh won't be returning. read more

When this one first opened I would come about two times a week. But then a couple months ago when I visited it was a bad experience. I decided to give it another try this evening. Meh. I hate complaining because I used to work in the food industry and although difficult, I always did my best to give quality service and products. Firstly, I waited 15 mins for someone to come to the front to take my order. Second, the cobblestone they gave me had to be several days old and she put it in a brown bag instead of a plate. The wait for the food wasn't long, but when she came out with my order it was all wrong! And they forgot to bring me the apple I ordered. I told the lady who brought my order and I heard her when she went in to the kitchen "some lady out there said she needs an apple or something"! LOL okay whatever so I never got it and I was there two hours working on a business proposal. Thirdly, there were black hairs in the bread bowl and breads that were served to me. Super disgusting. No thanks. I won't be back and you shouldn't either. read more

Panera Bread - Black hairs in bread! - Salad Near Me - Webster, Texas

Walked in at 3:50, clearly past the lunch rush. Stood back , decided what I wanted, stepped up and stood there and watched everyone ignore me. One girl taking care of a bagel order fighting with the slicer. Another girl walking from the back to the register a couple of times, maybe it's her break. A blond headed kid comes and goes and even the manager walks up, looks and turns around and not one person even acknowledges me while I stand there ready to order. Walked out, looked at my phone, 3:57, surely someone could have at the very least say "we'll be right with you" in the 7 minutes I was there but not one word from no one. Went to Carl's Jr. next door. read more

I have eaten at Panera for years. When this new location opened, it appears with all new staff that has no idea what they are doing, I realized it would take a bit for everyone to learn the ropes. Unfortunately, Panera has jumped into the gun rights debate on the side of gun control and is asking law-abiding, licensed, citizens to not bring their weapons into your restaurants. Fair enough. I won't, because I will no longer patronize your restaurant. Your food is overpriced, and about half the time you screw up my orders. The last chicken ceasar salad I got had no chicken on it. So rest assured, I won't be carrying my weapon in your restaurant, because I will be somewhere else. read more

I went there yesterday morning to have drive through breakfast for me and my wife. No big deal. Just moved here and loved the idea of a panera bread down the street. Got an Asiago bacon egg and cheese and shortly after that my stomach did flip flops and even at the current time my stomach is still doing flips. Typically that's a hygienic issue which is a failure on there part. I've been overseas and eaten in some of the strangest places but this is sad. Not returning. read more

Excruciatingly slow service, even at the drive through. Ordered a breakfast sandwich that fell apart before I even removed it from the bag, rendering it pretty much inedible. Won't be back. read more

I don't have any complaints about the taste of my food, but it seems as if the staff rushes and just throws it together. I don't think they are concerned about presentation. I've only had my Apple cut up once in the six times I've been there for a full meal. This location is also slacking when it comes to tidying the dining areas. I've been here on a Saturday and had to clear a table to eat. read more

I liked the food ok and they have high chairs so I've always liked to go there because I thought it was pretty kid friendly.... Until today that I had to change my son's diaper and to my surprise and inconvenience they do not have a changing table!!!! Why have high chairs if no hanging table? read more

Had the chicken avocado sandwich and autumn squash soup. The soup was fresh and hot with pumpkin seeds on top. The sandwich melted in your mouth and had the right seasoning. read more

I really don't have much to say about this place other than I like to come here because I feel the food is healthy and has decent portions. The price is a bit high though! I usually do drive thru and don't have any issues. Nothing really struck me about this location, which is why I give it a rating of 3. read more

I love the baked goods at Panera, but I've experienced rude behavior and saw some questionable sanitary practices that I was not thrilled with in the past! Yesterday morning (around 10ish) I visited to pick up a cranberry muffin() and a gentleman before me had placed a large order with several bagels. Well the cashier, a female, can't remember her name, was filling the order. I watched her take the rack the bagels were in and pull it from the top shelf (for easier access I presume) and she was going to place it on top of the trash can directly in front of the bagel slicer, but saw that the trash was full, so she placed it on the counter. The cashier then took her gloved hands and proceeded to push the trash down into the trash can. Without changing her gloves, she begins taking bagels and slicing them! Ughhhh, I was totally disgusted! No sanitary sense at all! Who does this, even if you are hurried to complete an order, you should be cognizant of ensuring you are sanitary with people's food, especially within public view! It makes me wonder with this and previous experiences what goes on behind the scenes. Train your staff better Panera! I gave a 1 only because I love the the muffins read more

Have always love this place. Visited Sunday and was disappointed. Really not a lot of flavor. The items that we did get that were premade, soufflé, we're not hard, seem to be in a bit of disarray. read more

I've always had a good experience at this Panera Bread. The food is consistent and delicious! I usually get a pick 2. Love the soups and sandwiches. There are so many options and combinations. The prices are great for the quality. I usually am able to share my food with my daughter and that's great. read more

The Turkey Cranberry Flatbread & Vegetarian Autumn Squash soup was Delicious!! At least I thought it was! The only downfall was the price.

What a rip off! The tiniest sandwich and Jo flavor at all ? I will not recommend this place to anyone , and the garbage can smelled so sour it was disgusting. read more

By far the most relaxing lunch at Panera Bread ever! The girl that took our order (sorry I didn't get her name, but she was a petite young lady with short dark hair) was nice, patient and very helpful. The salad my daughter wants is no longer on the menu and the cashier "customized" another salad to make the salad my daughter wanted. Then we sit down and our food is brought out by an incredibly happy, nice young man named Jonathan (I got his name before I left). He stopped by a couple of times to make sure we had what we needed. I'm glad too, because we forgot to get our chocolate croissant. He readily got it, plus extra dressing we needed. Followed by refills on our drinks. Seriously, it's Christmas Eve and they are working and NOT in a bad mood. Very pleasant experience. Kudos to nice people working today! read more

Went to Panera, because it's a chain and you know what to expect. Counter person, Wendi, was rude and impatient. We needed to place two separate orders, and that evidently irritated her. Then I asked for a mug for coffee rather than a paper cup. That was a no-no and she huffed and rolled her eyes, telling me I was downsizing. Who cares? I'm not getting takeout, I can refill it. Then our second order, breakfast sandwich and a coffee. She then asked if we wanted a drink. Yes, a coffee. "I need you to be specific." Called her on her rudeness a little bit, asking each other if we were doing something wrong, was there a problem. I was really tempted to call over a manager, but I just wanted to eat and get out of there. My sandwich was overcooked, so the bagel was really hard. The other sandwich, egg was way overcooked. Whatever. We left and went to Starbucks to salvage the coffee part of the meal. Panera needs to get with the times and offer a flavored creamer option. read more