I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

In Depth Pool has been servicing our pool for over a year. Phil, Chris and Steven are the best…read more Pool always looks its best! Always helpful in answering my questions and lending support. I whole heartedly recommend In Depth Pool Service!! Stephen

Thank you to Mazik Pools & Spas for our remodel! Our pool & spa looks beautiful, and we are excited…read moreto finally start hosting in our backyard again with a pool & spa we are proud of.

Eddie recently finished our pool and it is well beyond our expectations. He's the perfect blend of…read morefriendly and professional, he took time and care to closely inspect our backyard, listen to our vision, then used technology to present us with a 3d interactive design to see what the pool would look like. From excavation to finish, he paid close attentiand to details and made sure our concerns were addressed. He's an expert with the water features; so the sheer decents we added, and bubbler he surprised our kids with, are a remarkable touch. They screamed so loud with pure joy when they saw the bubbler go! I reached out to 6 other builders including a volume builder, 4 flaked, 2 visited, and Eddie was the clear winner based on reasonableness, skill, features, being an all around great guy, among other reasons. Our pool is freaking amazing and Eddie is the only recommendation I'll give to anyone.

We finished our pool with El Dorado Custom Pools this summer and are very happy with both the final…read moreresult and the overall process. From start to finish, the crew was professional, organized, and easy to work with. Ruthie was our main contact and always made herself available to answer questions and offer suggestions. We never felt like the project was stalled or that we were left waiting. Kyle was also very knowledgeable and helped us think through ideas that worked well with our sloped yard in EDH. Together they created a plan that suited our space and came out just as we had hoped. When excavation started, Sean stood out for how meticulous and organized he was. If you live in EDH or anticipate a difficult dig, this company is a solid choice. After that, the rest of the crews kept the project moving smoothly. We especially appreciated Angelo, Bill, Enoc and others who all did quality work and left the yard in great condition. They even used extra rock and dirt to create an additional usable area, which was a nice touch. Enoc finished the project by helping us transition into pool ownership. He took the time to explain the system, prime everything, and make sure we felt confident managing it. Two months later the pool is running perfectly. Building a pool is a big investment and we are glad we chose El Dorado Custom Pools. We would recommend them to anyone looking for a company that does thorough work and follows a good process from beginning to end.

Once again El Dorado Pools has gone above and beyond to show just how exceptional their customer…read moreservice is. When we were building our pool Kyle would come to ensure that our Elderly Pug wasn't let out of the yard by sub contractors. He would literally poke his head into our garage and check to ensure the "Old, Blind & Deaf Puggy Man" was safe & secure. He and his subs also had several "unscheduled" late night and 6am meetings to iron out details before we left for work. Our pool is almost 7 years old and the pool and hardscape were built with such detail that everything still looks new. We are having some mechanical issues with some pool equipment and El Dorado Pools is ONCE again stepping in to help us. We are so thankful we went with a local company that stands behind their work and builds relationships.

TJ at Gregg's Pool has been servicing our pool now for about a month and is doing an amazing job!!…read moreHe is very thorough and doesn't cut corners. Nathan serviced our pool prior and was great as well. We are very pleased with the customer service received from this pool company. Thank you!!

We started with Gregg's after our previous pool guy of 10 years or so retired and passed us off to…read moreGregg's. The first couple visits seemed OK. Over the last 2 months, they sent some new dude who was more interested in talking on his cell phone with one hand and using the skimmer with his left hand in a rather haphazard pattern. Over the weeks, he has not cleared the pump basket or checked the filters and when he adds chemicals, he doesn't run the pump. After each of these weeks, I emailed them to try to motivate them to actually perform with same quality as the previous company. The last two emails have gone unanswered. One day after his last visit, the pool turned green. Ah well. On to another pool company.

I am giving this high rating to Leslie's because of the fantastic care given to me by Eric in the…read morerepair shop. I spent $300 having Eric rebuild a pool cleaner and it did not work. After a weekend of failures getting it to work and taking it to another pool shop, I went back to Eric. He torn down the cleaner again and gave me advice that solved my problems. I had two pros visit my home trying to fix the cleaner and both failed. Eric's deep knowledge and good nature saved the day! Thanks Eric!

Service is sketchy depending on who is working and if there is more than one person in the store…read more Some employees seem knowledgeable and somewhat helpful, some are a complete waste of time. Pricing is RIDICULOUS!! From chemicals to parts, the pricing is outrageously high. They claim their pricing is because of the quality and offering OEM parts, which is complete BS. Alternatives do exist at a lower price and are equal in quality and original brand manufacturing. Lastly, they always seem to be pushing chemicals that I am uncertain have any real value.

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

My pool and hot tub were dirty and some parts were broken. Jose responded fast and took care of…read morethem within 3hours. The pool looks nice specially the pool bottom. Super clean. I had other pool guy with me for almost two years. But don't know why he didn't respond back on time. Be honest, Jose is a little bit expensive than the one I used before. But anyway. Jose made my day. Thank you.

Nathan was very professional and was a pleasure to work with. Never green pools is an amazing…read morecompany that was able to complete free warranty work just a month before it was set to expire after 36 months. New salt cell, new sweep motor and hose, I was impressed all warranty.

Paid for a Drain, pool clean, water refill and rebalancing of pool chemicals. They seemed to think…read moreadding a couple of chlorine tablets and some liquid chlorine was adequate. They failed to add any conditioner or calcium chloride. Very important steps when getting the pool balanced. I asked if they could come back and add those products they told me I needed to sign up for a maintenance program. I just wanted the full service I was sold on.

We've been with Polar Bear since 2020. Brian helped when I neglected the pool a little too long the…read morefirst spring (green to clean), and has kept it up ever since. His price is fair, he and his wife are friendly, and he does his best to convince our doubtful dog that they are friends (he brings her treats every visit, but she maintains he does not live here!). Brian is reliable and has helped me with a referral when I've had pool equipment needing bigger fixes. He lets me know when he'll be off or when something unusual needs my attention.

When we moved into our home about 2 years ago, the pool inspector told us how wonderful our pool…read morelooked and whoever did the servicing did a great job, so we kept him and couldn't be happier. Brian comes over with a smile every time and takes care of pool like it were his own. I would highly recommend his services.