I have been Pete's customer for almost two years and cannot recommend him enough. He is extremely…read morereliable, communicative, and does a great job. When we moved in, our pool was in disrepair- it needed re-plastering, had a hole above the waterline rainwater was seeping through, and had derbris blowing in from the sprinkler. Pete informed me how these issue were impacting the pool system. I could tell it pained him to see my pool in its current state, but was also really respectful of the costs of these repairs in these challenging times. The pool was always perfect when Pete left, and as we made the fixes he recommended, it continued to stay perfect between visits. Pete is a small business owner, with competitive pricing, and provides tremendous value for the price. He is earnest and just a real person. Highly recommend.

The owner of this business is very arrogant and communicated in an over bearing manner. I requested…read morea complimentary service inspection/quote for a chemical start-up and weekly service. The appointment started out fine, but as soon as my husband and I let the owner know we are hands on and not uninformed pool owners that prefer to price shop replacement filters and have a home warranty that covers the equipment the appointment went negative. The owner, Peter, got pugnacious and said he needs full control over his pools and that pool owners don't know what they are doing or buying and he doesn't allow his customers to purchase their own filters and that he has enough customers and we should go with someone else. My husband and I were standing there shocked at his behavior and watched him storm out. The added insult to this interaction later came when we realized that when the owner stormed off he intentionally left our side gate wide open. Our dog got out and was wandering our front yard. Thankfully we have cameras and were alerted quickly. I do not typically write reviews, but the unprofessional manner in which this owner handled himself compelled me to write this review. Hopefully he reads this and learns something about being professional. I support small businesses and prefer to give my business to those in my community, but when the business presents themselves as one that is looking to take advantage of "naive" pool owners I agree with Peter we will go with someone else.

I appreciate their water testing and supply choices. Staff are always knowledgeable and friendly.read more

Great Support and advice for your Hot Tub or pool…read more We go to Sam & Kelly at The Pool Place on Missouri Flat Road for all our hot tub supplies and their expertise in maintaining our water balanced. After trying the Bull Frog app (fail) I went to them to maintain our water balanced ... or to correct it after I failed to keep the water it balanced correctly. Always a warm greeting & great advice. You're "one stop shop" for your water balancing and chemical needs

We recently bought a new sundance to replace our old one. After 25+ years of service it was time…read more Tyler was our sales person and explained all the updates, features etc. We scheduled delivery and anxiously awaited our arrival date. The old tub was loaded up and the new one put in place. The delivery went very smooth and placement exactly where we wanted. Very happy with the whole process. Had one minor issue that a service rep figured out quickly and got in service the next morning. The improvements are amazing and new jets/pumps are so much improved. We stayed with Sundance after researching other showrooms. We looked at all the other tubs and they are all very nice, but tough to beat the reliability, service and quality of Sundance

Very condescending reply to my review 6 months ago. Very disappointed…read more My original request was to replace the diverter valve and Tim thought he could just replace the knob.... Own up to your mistakes.

We had some pool problems a few years ago & our prior pool guy had retired. I called Bryan at S&S…read moreand he agreed to come out. He & Kyle resolved the issue at a reasonable price & they are our go-to guys now. Fine people too! Just had them out to fix the spa & to prep our pool for the season. We give them our highest recommendation.

Kyle and Brian are awesome! We were new to pool ownership and called around a few places. Kyle…read moretold me they are the Cadillac of pool service and that we'll never have to worry about thing about our pool. He was right! The guys are super cool and friendly- and the pool shines. Thanks so much for the great service!

Service call,... replaced handles on My Solar Panel system. Fair price. Great service. I would…read moredefinitely recommend Bright Water Pool Service.

Called last week to set up service for our pool heat pump. Was told someone would get back to me to…read morelet me know when someone would come to my property. No response came Texted asking again, no response. Called again got no answer. They messaged me back saying we just missed your call what can we help you with. Told them again I was looking for someone to come service my pool heat pump, then.....no response. Don't bother with this company. Move on to your next choice

Outstanding service from Viking! We needed our pool pump replaced and within 4 days - 4 DAYS!! -…read morefrom contacting them to the pump being installed and running beautifully. CAN NOT RECOMMEND THEM HIGH ENOUGH after wading through multiple other pool services (including the one who installed the complete pool itself) with little or no response at all. Jake and Cassie are exceptional professionals, bar none.

Jake does a great job and is a pleasure to work with. My dogs are a bit of a pain but he never…read moremisses a beat. I would recommend Jake because he knows what he is doing and can help with any pool issues you may have.

Dave is efficient, always happy, and trustworthy.. What else is necessary when doing business?…read moreBalanced Pools Repair & Maintenance provides a wonderful service and I am very fortunate to have found them on Yelp. Highly recommend to anyone in need of pool and/or spa repair or maintenance!

Dave has made pool ownership carefree and pleasant. We use our pool so much more now that it's…read morealways clear and clean. He is dependable, friendly, and efficient.

Our pool heater quit heating so I reached out to Mike and as always, he knew what was wrong and he…read morequickly and efficiently replaced the deficient part. Now the heater is back to heating as it should. Thank you Mike for responding quickly to my email and then coming by and replacing the part in a timely manner. Always a fair price too. Keep up the great work!

Requested service from Mike. He started by saying he was too busy with jobs unless he could just…read morestop by anytime. I agreed to leave my gate open if they just let me know the day they'd be there. Then his next issue was I was going through my home warranty for the repair. At this point he said he had "zero interest" in my job. I told him that I would be paying him directly and I would deal with my warranty company to get reimbursed, I just needed an estimate from him. He still said no and then his next issue was our heater was too old, probably going to be "too much of a headache". Uh, gee of course it's older, that's probably why it broke down and needs repair. I would imagine new heaters generally don't need repair, but I guess logic and Mike the Poolman don't mix. I found another Company that came out the same day and determined it was unrepairable as the part needed wasn't available anymore. So, guess what? My warranty company authorized a brand new installation of a replacement as the old one is unrepairable. Mike just walked away from a new heater installation job that was no issue or problem for me to get approved. I'll be getting a brand new Jandy heater installed. I would recommend you keep scrolling past this guy. You'll probably be "too much of a headache" for him also, don't waste your time.