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    Papa Johns Pizza

    2.4 (9 reviews)
    Open 10:00 am - 12:00 AM (Next day)

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    4 years ago

    Ordered delivery, order never showed up (about 2hrs), called - told 25 mins - nothing, had to reorder -- poor customer service

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    Pizza Hut

    Pizza Hut

    1.4
    (21 reviews)
    0.1 mi
    $

    We started our order online via the App. When we went to submit our order, the App prompted us to…read moreselect Pick Up in Store, or Zero Touch Curbside, where they bring it out to you. We chose Curbside Pickup as we were sick. I pull up to the store, call, and speak with the person who answered, and let them know that I was here. His response was "Okay, it's ready for you!". I said "Oh, okay, I can come in - we selected the Curbside Pickup - no big deal." He said "I mean I guess I can deliver it to you outside" - in those exact words. I said "Nope, I'll come in". First, I could care less - I don't care to come into the store and pick it up. It was just the fact that I selected Zero Touch Curbside one the App, and it showed on the Receipt that it was Curbside Pickup. All about expectations. So, I got in, get the Pizza, and make it about 5 Minutes down the road, until we realized that we were missing a Pizza. So - we turn around, go back, and get the pizza. Just frustrating.

    I just threw $25 out the window. For my $25.00 I received two soggy pan pizzas and a chocolate chip…read morepan cookie that was burnt and hard enough to chip a tooth on. I wasn't angry just disappointed so I called and spoke to the manager. Now I'm REALLY ANGRY!!!!! She acted as if I was bothering her. She had a TERRIBLE ATTITUDE. She acted as if I'd called her person residence and was bothering her in the quiet of her off day. She said bring the food back and they would cook it again. IM NOT GOING OUT AGAIN TONIGHT!!!!! So basically she as like rude , unapologetic and testy. I told her I had already finished cooking pizzas in my own oven BUT how do I fix a burnt cookie??? I'm sooo mad about her rudeness. She did not even apologize !!!!!! I will not go to this Pizza Hut again. I'll be contacting the GM ASAP. Don't waste ur money on this location pick another location.

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    Papa Johns Pizza - pizza - Updated June 2026

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