Great and kind! Fast service and incredible location! Will go back! Thanks again yall!

I'm attaching two photos. I wish I could leave a happy glowing review, and hate that I can't. I brought in a purple Free People chiffon top with unknown stains, and know that certain unknown stains may not come out, alas. That is not their fault. What is their fault is that they carelessly destroyed the straps, half peeled off now and this is completely ruined. I loved it. I'm always hunting for white cotton Victorian petticoat/skirts. Often, these need to have the elastic replaced, as this one (one of my favorites actually) did. I picked these two pieces up and when I got home noticed the damage, fatal, to my purple top. A few days later I wore the skirt and felt SO uncomfortable at the waist. I pulled it down and as you can see from the photo, the bulk is all around. In my entire life, I have never seen a skirt waist so carelessly and, yes, stupidly sewn. It is NOT an exceedingly trying task to turn it under when replacing the elastic. I know that, as so many of my eBay skirts have had this done. In ordinary pre-Covid times, I would walk over and show the skirt, and trust/hope that they could manage to fix it. The purple top can't ever be worn now, completely ruined. What a horrible place this is. read more

My experience with Park Cleaners has been entirely POSITIVE. Both their seamstress and cleaning services have been top notch. I have entrusted them with my ivory silk drapes and they did a better job than my previous cleaners up on Montana for a comparable price. Park Cleaners has been reliable, quality business for over ten years, and I highly recommend them. read more

It's about time that I submit a review for this place, as I've been coming here for the last couple years. Convenient location and structure parking validated for 15mins. Speaking as a long time customer, I have had nothing but good outcomes. Sure, there are times when there may be delays due to busier times. Or some stains are not possible to get out, the reality of life. Last month, I had a bunch of alterations that kept going all over the place, and I have to say, big kudos to the owner/seamstress Chung for bearing with me as we worked through different versions over the 2 weeks of crunch time. The assistant is also pleasant to work with. One thing that I would mention is if you can have reasonable patience and are able to work through the minor language barrier, this is a great place to have your one stop shop for dry cleaning and alterations for reasonable pricing. Not the cheapest, not the most expensive but you'll be well taken care of. read more

I have been going here for years and they are as good as any other dry cleaner/tailor. On the whole, I have found people who work with dirty clothes all day are not the most cheery but I am not positive that my dry cleaner needs to be a deep well of introspection. My clothes always turn out as expected. They ring me up. I pay and then leave. Their billing is misleading. read more

I admit, I am domestically challenged in some ways. Despite being shown by my mother how to sew a button, I still cannot do it on my own. Thank goodness that just down the street from me, there is someone who will sew buttons back onto my stuff for just $1/button. They also did a pretty tricky repair on a purse of mine. Dry cleaning wise, I've only had them dry clean my long cold weather coat. They did a good job with it (no damage or discolorations or any other weird things) and it cost $7. Compared to the prices that I'm used to from the dry cleaner I went to where I lived before (close to $20 to clean my skirt suit), I thought it was a pretty good deal. read more

Finally found a cleaners I trust and rely on! Affordable and eco friendly. I highly recommend. I work for a boutique and we take very high end clothing here. I've never had a bad experience here! read more

I have never written a negative review of a business before but I feel compelled to make sure other people don't make the mistake of spending their money here. I've been using this place for years despite the sub-par work (clothes often returned with stains and no explanation yet still charged for it, sloppy tailoring work, etc) because it was convenient. I don't need to get into the details of the insulting comments but today, the tailor talked down to me in a way that I would never speak to another human, let alone a customer. This woman doesn't deserve your business. read more

I go to this place all the time, and feel lucky to have them just down the street. I couldn't believe it when I read a negative review of them here. I need a lot of dry cleaning, and have been to many cleaners over the years. These women are hands down the best, and as far as I can tell their prices aren't too bad -- it definitely gets worse. But they don't just do my dry cleaning. No, they clean every piece of dirty laundry I have, no matter how disgusting. They don't ask questions about skid marks or smegma stains, they just get it done. On top of it all, they can repair ripped or torn clothes and tailor pants. I intend to see if they can take in an Etro jacket for me next, but I would not recommend such a balsy course of action to anyone else. My guess is that it will come out brilliantly. read more

Ex Customer now after a few dishonest encounters. I've been a Customer here for the past 1.5 years, ever since I moved to Venice. And while convenient for me, I can't support a business where I question their honesty. Finding holes in my sweaters after dry cleaning but no mention from them until I came back and pointed it out. "Oh yea that was there before; I thought you knew." Why would I dry clean a holey sweater? Anyway, they just lost a loyal Customer for a $7 and 2 minute fix. read more

They are cheap but they ruin your clothes. My husband's dress shirts are repeatedly ripped and torn up, buttons missing, etc. I always have to double check the finished product WHILE I'm still in their presence to see if they missed anything - which 90% of the time they do. they will NEVER take any accountability or offer a discount for their shoddy services. They also require a $15 minimum credit card purchase or they charge you an additional $2. I closed my account with them...moving on to Rosebud. read more

This is where I take my son's Cub Scout shirt and patch blanket for sewing on new patches. I'm no good at sewing patches! They do a wonderful job and are always very friendly and helpful. read more

Worst service ever and their tailoring is beyond aweful. I came back here because they were close to my house but what a mistake. I got about 8 things altered and two came back the way I asked. The seamstress, an Asian lady was nothing was non-cooperative and then said she would charge me again to fix things even though it was wrong to begin with. Their customer service is terrible and I keep reading how their cleaning service is just as bad so I would totally avoid them. read more

I love this place!! Nashielli and Cheung are friendly, reliable and good value. And Cheung does the best adjustments and alterations. Highly recommended :) read more

They are always nice, and when I need stuff the very next day they always accommodate. Great for alterations and fixes.

Go there all the time to get my husband's shirts cleaned and pressed. No issues. I've also had a few dresses altered (hem,taken in etc) cheap and good enough. Not sure how they hold up to more complicated alterations. Repeat, loyal customer for no frill jobs. read more

I've had very good service with dry cleaning and alterations. The only issue is I've waited past the Saturday 9am opening time on several occasions for them to open. read more

I've been using this dry cleaners ever since moving to Santa Monica in 2006. I have NEVER had a problem with dry cleaning OR alterations; from Jeans with a special hem re-attached, to a hand sewn vintage kimono which required the same hand stitching once shortened. It was PERFECT! I often drop off over 40 items with every item in place, PERFECT and at half the price I anticipate. read more

Unfortunately, I had a terrible experience. Beginning when I first stepped inside, the most awful two faces are staring at me with disgust. I attempt to add positive energy by saying hello in a smiling manner. Yet, no pleasantness is returned. If anything I was given the feeling I had just walked into someone's private home uninvited. I had my pants hem shortened, which at first I was quoted $8.00. Then, when she saw my pants had a cuff, she bumped it up to $12.00. She printed out my ticket, which had the return date of five days. I go back on that date (once again greeted in the same dreadful fashion) and tried my pants on prior to paying for the service. The hemming was uneven. When I pointed this out to the seamstress, she accused me of having uneven legs! I took off the pants, and we compared the length of the pant legs and clearly they were not the same. She never seemed apologetic or the slightest bit embarrassed due to the poor job. She simply said come back tomorrow. It was currently the morning, so she could have been more appeasing by asking if I would like to have them later that day before closing. When I returned the next day, the pants were hemmed correctly. I expected to pay the $12.00 I was quoted, but when I stepped to the cash register, the lady told me $15.00. When I mentioned I was told $12.00, she pointed to the ticket I was given, which discreetly showed I was to be charged $15.00. The seamstress that performed the task and quoted me on the initial day was not present in the store. So, I paid $15.00. I felt ripped off that I was quoted one price, but then a different price was printed--in tiny font--on the ticket. I imagine other customers have had the same dishonest experience because they don't see the printed price because the purpose of the ticket is to let you know the date of pick-up, which is in a huge font. I definitely will not return. I wish I had taken a few minutes to quickly scan Yelp for a good and honest business, like Lizon Tailors or Rosebud Laundry & Cleaners, both in Venice. read more

DO NOT GO HERE! They lose your clothes and take no responsibility for it. I went here specifically to clean my favorite new blouse for a trip to NYC. Because I was in a rush, I didn't notice they only logged that i dropped off 3 items (when I dropped off 4). Perhaps this is their way of having things disappear unnoticed. When I called back reporting it, they said you dropped off 3 and we gave you 3. They send off the clothes so easy for things to get lost in the shuffle. I'm sad I let the convenience of having them close persuade me to try them. On top of that, not friendly. read more

I consistently receive great service from Park Cleaners and their prices always are exceptional. I recently used their alteration/repair service for my favorite pair of pants, and they were able to fix them for only $5. Amazing. And they are always quick to return our clothes with such friendly service. read more

I walked in with a dress that needed lint removal, very minor details. The lady at the store was rude and unwilling to accept the item. Had to go to another cleaners which gladly accepted my item. Will not be coming back here again. read more

the worst experience ever. I brought in a whole bunch of stuff and when I got it back and checked my things at home, I saw that my designer back pack was completely ruined - not only the spots were still there, but the fabric has faded and it's basically looks horrible. Not only they haven't told me about this incident, but they also charged me for it. and when I went back to confront them, they basically said that it was like that when I brought it in and refused to take any responsibility for their actions. I didn't even care about refund but a simple acknowledgement and an apology would be nicer than lying. don't go there. read more