Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Best storage facility I've ever used. Managers have been wonderful over the years, including Anita,…read morewith her great sense of humor and knowledge. Security is not BS here. Sneak in behind someone at the gate, and expect your unit's alarm to go off, with the caretaker coming by in two minutes. Good pricing, especially for drive up units. Only negative is sand. Place is in the wind belt and you will get sand in the front two feet of your external door unit. Small price to pay for the location, great service and prices.

Pouch Self Storage is awesome. After a bad experience at another storage company we came here and…read morethey have been incredibly helpful, kind, and easy to work with. The free moving truck service was super helpful. Paul was great and answered all of our questions. Manny signed us up and did a great job and was very knowledgeable!

I've had an excellent experience with this storage facility. Security is clearly a top priority,…read morewhich gave me complete peace of mind knowing my belongings were safe at all times. The property is clean, well-maintained, and professionally managed. Everyone is friendly, knowledgeable, and always willing to help with any questions or concerns. Their customer service is outstanding, and Jesse made the entire process easy and stress-free.

Ms. Arlene and Mr. Greg from the front had the best service Ive had! Super friendly, informative,…read moreand professional. Had no issue with anything during my time using their facility, definitely would recommend!

For 7 months my self storage space charged me for insurance when I had renters insurance, and they…read morehad been given a copy of it three times. The last time I spoke with them, they told me they would not refund that money and they called it a secured lease, which it is definitely not. It's insurance for the unit. Renter beware! They are not honest in their dealings. They will charge you whatever they want And try to lie about it.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

I rented here and even though they give you that move in discount , they try to find a way to get…read morethat money back . Manager Redd- is a Crook Tried to charge me $200 because the toilet wouldn't flush and there was no toilettes available to us. That's the same amount of discount I got when I moved in $200 I moved in and asked the office to look at the space above that isn't fully caged in . And Redd got mad at me for asking that of him to move me or secure my storage unit that no one next to me can climb into my unit . They did nothing about it , and 1st chance they got told me I had to move out and they don't have to tell me a reason why . I don't violate anything , store illegal items, live there or have anything living or poison in my unit , they cancelled me and only gave me 13 days to move out . I'm seeking legal advice because this was wrong and inconvenience for me to do . I paid on time every month but this manager had it out for me . He wanted to charge me $200 because the toilet wouldn't flush in the building and there was no toilet paper to use I closed the door so no one used the unit I was in there 2 minutes but he claimed I made a mess in the bathroom In 2 minutes time . No paper no trash mirrors not broke but wanted $200 from me ?? For what ? It's not my fault your toilet didn't flush when I urinated inside the toilet bowl . And couldn't flush it .

We checked in today to our new 5'x 5' storage unit for the summer. My daughter is at college up…read morehere in Fullerton and we didn't want to drive her stuff back to San Diego for 2. 1/2 months! Andrea was super helpful and got us taken care of and put in 10mins! We were able to get to the unit and store stuff all day! The value is great!

Sup friendly and helpful staffing I've had my unit fobiver as test an have never had snybuduse very…read morewell maintained ANdthey made sure to find me a uni within my price range

Joan has the best customer service friendly helpful... the actual place is clean …read more... Thanks for all you do Joan you're greatly appreciated

We had moved cross country and were struggling to find a clean and secure storage facility near our…read morenew home. As soon as I spoke to Jo Ann on the phone I knew we were in good hands. She encouraged us to swing by and see the units in person. What a difference from what we'd looked at prior. These units are clean and secure. There's also plenty of space for an eighteen wheeler to pull in which we needed. Thank you A-American and especially Jo Ann. Moving is stressful and there are so many components to it. We feel safe and secure with A-American.

Reasonable, clean, well lit and friendly front desk. They have a nice discount on first three…read moremonths. Thank you!

Not clean, unfortunately all my items were dirty and soiled with rat feces and urine... I had a…read more$5000 bed in there that got completely ruined! I let them know of the problem. I even took pictures, but nothing was ever done..., I cleaned it myself only to have it get infested again. And no, we don't store food items... Who does that??

I been renting a parking space for my trailer for over a year.. Rosa has always been super friendly…read moreand helpful whenever I had questions or need anything.. They keep the facility clean I have never had any problems with my trailer park there. Keep this place in mind ever need a parking space the prices are very reasonable..

We're pleased with our experience here. We got a good unit with easy drive up access, and the staff…read morehas been helpful and accommodating.

So far, so good. I made the reservation online, and received all of the necessary information…read morebefore my reserved move-in date. Katherine was on-site when I arrived, and she was very helpful. I already had the correct lock type, so she refunded the amount the app had charged me. So far, I'm impressed with the kind and efficient customer service, and I like the location. The price is awesome, too, so I'm glad I found an online offer that worked for me.

There is rats rummaging through the units here. Destroyed personal items. Communicated with…read moremanagement and nothing was done nor reached out to with the issue.

We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***

I was inquiring about a storage unit. The facility is keep very clean and had a large variety of…read moreunits. The gentleman who helped me was Harry. Very professional and friendly. Although it turns. Out I don't need a unit at this time. This would be a very strong consideration.