This Peet's Coffee is located near a busy Whole Foods store in Laguna Niguel. It opens pretty early in the morning which is nice. My orders are ready quickly no matter when I place them using the mobile app. The inside of the store has numerous seating spaces. There are some tables outside one can also congregate with fellow gym goers and Pilates devotee. My problem with this store location is the actual drink quality itself. My drinks are either so overfilled to the point that once I stick the straw in, it turns into a fountain. One of the times that happened, the employees completely ignored me and kept talking about which line they really should be filling in the drinks to. No offers of napkins or anything to help clean up. Other times this happened, I ended up with a lid that busted open while en route to my car because the liquid got under the lid and the cup itself. That was a different kind of unnecessary mess. And it was entirely avoidable if the drink itself wasn't overfilled. The cups actually has a max fill line etched into it believe it or not. So if you fill in more or less past certain lines on the cups of anything, such as ice, milk, etc, the drinks won't taste right and/or it will create a mess. But the worst part? An unhappy customer with a coffee stained white linen pants and shirt. And that was me a few days ago. Anyway, the other half a dozen times I have ordered, the opposite happened as you can see in the picture. The drinks are nowhere near filled to the top fill line and the syrup never mixed all the way. So this causes the first 3-4 sips with intense flavors of the syrup and the rest of the drink as bland unflavored milk. So, as much as I appreciate the speed of order fulfillment and spacious interior seating inside and outside, I prefer to get my drinks elsewhere. And yes, that includes the god forsaken Starbucks down the street that's not any better drinks or service wise. read more

Peet's Coffee - Iced Caffe Latte cup not full - Coffee & Tea Near Me - Laguna Niguel, California

Over the years, Peet's has seemed consistent to me, and consistent in a great way. In my opinion, the baristas here are polite, on top of the orders, and the drinks they make are of high quality. In my experience, the ambiance is tranquil compared to other coffeeshops in the area. Their drinks taste nuanced to me. My recent pick was an iced black tea lemonade and did not have an overly pronounced sugary flavor. I like drinking a beverage which doesn't make me feel like pumps of sugar have been added to it. I think Peet's does tea and coffee very well. A friend of mine who is a connoisseur of all things good was with me. She ordered and enjoyed her holiday spice latte. The fascinating story of Mr. Alfred Peet, the creator of Peet's Coffee who also provided training and roasted beans to three entrepreneurs for their new venture, Starbucks, in 1971, is on the Peet's website. read more

Nice to have a Peets near Mission Viejo.. or at least a short drive from here. Located right near the Whole Foods off La Paz and Aliso Creek there is plenty of parking and nice little seating area. Coffee is good to great and you can get mugs, travel mugs or coffee beans to go. See is good and prices are right where every other coffee shops price are at. Tip: Major Dickasons beans are the best. read more

Who does not Love PEET's!? You rather go to Starcrooks? Really?? This Peet's is new, huge, lots of seating, free parking, and friendly staff. The woman in front of me chatted with the Barista for 5 minutes and so did I. Try that in Starcrooks... and they will call security. They don't mind taste testing the coffee and brewing a fresh batch here. I only get black coffee medium size (3.50) either medium or dark roast depending on the Barista recommendation and my taste test. If I lived near here I would be a regular at this Peet's. Don't forget to use the Peet's App and scan to get points whether you pay with a credit card or the App. You will get free coffee around your birthday too. Last month I saved enough points for a trip to Colombia to drink coffee with Juan Valdez. Just kidding, but anyone that wants to travel to Columbia Peet's will pay you to bring back a few Kilos of Coffee...maybe more than that.... read more

**"The hours here are great! They close at 6 PM and have a large seating area with multiple outlets. The coffee is absolutely worth the price since they pay farmers higher rates for the top-quality beans they receive! I ordered the Grande Cold Brew--black--and it was amazing. I love cold brew for its lower acidity profile. The barista, Shaylee, was wonderful! She even remembered me from when I used to work in the shopping center. I'm so happy Peet's is here, and I encourage all coffee lovers to come try their higher-quality coffee!"** read more

This review is for a mobile order of a small latte picked up today at 8 am. I requested a latte with whole milk, regular foam, extra hot. Thoughts: 1. Taste: I took a few sips to try to convince myself that despite the lack of foam and heat, the taste would be great. But, no, the taste left me wondering why I spent $5.10 on this mediocre drink. 2. Foam: Does the thin layer stuck to the bottom of the lid count? See attached image. 3. Temperature: Warm, not extra hot so I wasted a cup sleeve. Final thoughts: Peets has always been the last chain coffee shop that served quality coffee. Those days are over? Are they becoming more about quantity over quality like Starbucks? read more

Peet's Coffee - Small Latte - Coffee & Tea Near Me - Laguna Niguel, California

This is a really nice peaceful Peet's, service was great also. I ordered the Havana iced which I highly recommend if you like cinnamon. read more

Peet's Coffee - Coffee & Tea Near Me - Laguna Niguel, California

Love the crafted coffee that they still provide at this location. It makes the coffee taste so much better, not like Starbucks where they can't craft the coffee only push a button. i do wish they went back to mixing the coffee up and you did not have to mix the lattes yourself. I KNOW Starbucks management is taking over and hope that they keep providing the CRAFT COFFEE we all love. We love the EMPLOYEES and MANAGERS at this PEETS always so kind. read more

Favorite coffee shop, love their Havana cappuccino and have Peets gift cards from Costco which are great deal

The customer service, and the manager in particular, is amazing! Keisha was a tremendous blessing to me today. I have probably been in the store 5 times over the past year, I haven't been in for at least 4 months - and she remembered my name! It is so nice to have someone remember your name in the midst of a busy and selfish world. Thank you Keisha! read more

Coffee and food was very good. Service was fast and staff was friendly. Definitely a better option than some of the other large well known corporate coffee shops. read more

This Peet's is typically busy, and once or twice I've left because of the long line (not the fault of anyone at the store!) I have had nice experiences where despite the busy store, I get some nice latte art. That's unusual and appreciated! read more

Been going here several times a week for years now. Love the coffee and the atmosphere. They used to have really great service under the last manager who worked here for years. Sadly she was relocated and the new team are extremely impatient and very rude. I asked for a knife for my bagel, they told me to go to wholefoods next door. Was waiting for my Peets account to load added funds, the cashier just scanned it "so I get the points" and told me to use apple pay. Ok but now I've paid double for a large order? Someone took my drink as I walked to the counter and the barista said "did you not hear us calling you?" Also they changed their pastry source so now they taste like sugared metal. read more

This Peet's location is such a pleasure to visit, and I always go out of my way to visit it during my commute. The drinks are always expertly crafted, the baristas are personable, and have an attention to detail, and the tables are always kept clean. I had the pleasure of studying at this location for a few hours, and the music was kept at a good level to maintain focus. It's no wonder this Peet's is such a popular work and study spot for locals; I'd definitely come here in a flash whenever my local library is closed! Drink quality: Consistent and of good quality. Less options than its competitors, but Peet's makes up for quantity in its quality. The Oat Cold Brew series is a particular favorite of mine. Bathrooms: Two single stall bathrooms. Extremely clean even in such a busy location! Sadly, the plumber's glue on the toilet had come loose (as of Sept. 2024), resulting in the toilet rocking in place. Parking: The parking lot is next to a Whole Foods, so it can get crowded and cramped during peak hours. However, I almost always find parking directly next to this Peet's. Accessibility: The entrance is near a curb ramp, making it a bit easier for a wheelchair to get up to the door, but both entrances are single door, so depending on your mobility aid, it may be harder to get in. The bathrooms are single stall, but the paper towel dispenser is not automatic, and the paper towels require some force to get out. If you have a harder time gripping things, this can be quite a struggle. read more

This was our 1st visit to this Peet's coffee and we were OVERLY IMPRESSED with the staff and their care for the facility. It wasn't very busy but every second they had in "down time" they were cleaning, sweeping, wiping tables down, and even cleaning the restrooms. Yes, cleaning the RR. Sweeping under areas that in other places would never be "serviced" by employees. We visit numerous food establishments over many many years, and we have never, ever observed staff and employees clean and clean and clean when they had an opportunity. It was a spotless establishment and we were thoroughly impressed. We were there mid-late afternoon February 20 and each of these employees need to be commended well and beyond normal. It was beyond responsible of them to use the opportunity of the "slowness" of foot traffic to do what they did. Kudos to all of you and thank you. Management,... they need to be recognized. read more

Excellent service from great people doing a really good job. Thanks for a much needed pick me up. read more

Peet's Coffee - a cup of coffee and a cookie - Coffee & Tea Near Me - Laguna Niguel, California

I enjoy the vibe of this place. I enjoy the center it's located in. That's about it. However, the drinks are very overpriced for the mediocre quality you get. Service was great but the drinks were seriously lacking. The iced chai was so sickly sweet (and so heavy on the ice too) that we couldn't drink more than a few sips (currently living in my fridge), and the chai literally comes out of a box so you might as well just buy some boxed chai drink mix at Target and mix it with your own milk at home...save the $5-$6 it costs here... The matcha is decent here. Coffee is also decent. I don't know why but everything I order here seems to taste like dirty water more than anything. With so many amazing drink options in the area these days, Peet's needs to step it up. read more

I used to love the old manager here. The new manager scares me. She is not friendly at all. I was so uncomfortable at my last visit that I most likely will never return to this location until they replace her with someone who has better people skills. Try better at being a nice human being, ma'am. read more

The Laguna Niguel Peets is not the pleasure it was a year or two ago. The bathrooms are not up to expectations for our community. Their food, which I used to thoroughly enjoy, is not always fresh. Today, my chocolate chip cookie was stale smelled funny! read more

My first time here today because I needed a pick me up before my nail appointment next door. I ordered a medium iced espresso latte with oatmilk. Service was quick and the staff who helped me was extremely friendly and even chatted with me about their app and points program. Ambiance was chill - chiller than Starbucks. I would definitely be back. Just had a couple sips of my coffee - ain't hitting me yet, but it is really yummy ! Will update you guys on how dank the espresso is after I finish this drink. Lol read more

Peet's Coffee - Medium Espresso Chai Latte with oatmilk ! Yummy ! - Coffee & Tea Near Me - Laguna Niguel, California

I've been a regular at this location for years. The quality and service is always excellent. Unfortunately they recently installed a new Espresso Machine that is so loud I can't think. It's obnoxious. I'll continue coming back but will most likely sit outside. read more

OH, NOOOoooo! What has become of our favorite coffee spot just over the several weeks? I order the same drink each time, and twice within the past week and a half, the Americano decaf on ice has the "too familiar" bitter, "fast, slammed out drink" flavor that Starbuck's served of the same type of drink. My husband's coffee (house coffee) has been good, but my beloved Peet's decaf Americano tastes like it was churned out too fast (like Starbucks)...thus, making for a bitter taste :( If this keeps up, we will have to make a point of finding another coffee spot. (Btw, looks like this location, although the employees are very nice, has difficulty retaining early mrn'g employees...we've seen a change of faces over the last number of weeks.) Three to 3 1/2 yrs ago, it was the SAME great crew week after week. This is when we first started coming to this location. Drinks were ALWAYS consistent and heavenly. Oh, well...nothing great lasts forever. I'm feeling very sad as I'm now, possibly, looking at the expense of "having" to buy an expresso machine. (I did not want to bother the lady making the drinks...she was swamped and looks like she might've been by herself.) read more

Just had a cup of the warming 'Vine & Walnut', a medium roast encapsulating the flavors of autumn as it falls upon us. Love stopping by to enjoy a cup of their seasonal or limited edition! read more

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Ok, their Chai Tea Latte and Coffee-Free Chocolate Frappe is absolutely amazing! I ordered a couple hours before I picked it up, and I came a little early, and still gave me the drink with me showing them ny receipt. This place is very quiet and peaceful, so if you're going to college or something, COME HERE TO STUDY!! read more

Good selection of coffee and food! Service was high quality. Ambiance was decent and modern read more

Peet's Coffee - the entrance to a coffee shop - Coffee & Tea Near Me - Laguna Niguel, California

Laguna Nigel, CA This was my first visit to Peet's Coffee in over a year due to restrictions, etc. We still brew Peet's coffee, but we've been buying it bulk in whole bean from Costco rather than making in store bean purchases as usual. For me personally, I would rather limit my visits than shop and wear a mask, but it was time for me to bite the bullet and just tough it up and visit one of my favorite coffee shops. It was an afternoon visit and while in the area I looked for the closest Peet's Coffee and Tea as I was in the mood for a hot cup of Chai Tea Latte. Service was quick, and that Unsweetened Large Chai Tea Latte with one Chai tea bag (Mighty Leaf) one pump of Vanilla Syrup and half steamed whole milk and half hot water had me enjoying every single perfect drop of tea until my cup was sadly empty. Peet's offers two Chai tea options, their Sweetened Chai Tea Latte Option made with a Chai syrup versus a tea bag is too sweet and spiced for my taste. My visit here reminded me of how much I have missed some of our first world pleasures...a made to order perfectly brewed cup of hot tea at the perfect temperature sipping from a plastic lid and sturdy doubled paper cup with cardboard sleeve. I saved my extra unused tea bag, my second empty unused cup that was used on the bottom, and I washed the lid so I can make my next hot tea at home when I make a tea "to go". Service here was pleasant and efficient, I waited outside for a few minutes at their outdoor tables versus standing in their inside waiting area, and went back in after a few minutes and my drink was ready. read more

Service is so good and employees are always friendly. Iced Mochas are my choice and they make them perfectly.

I honestly like the Laguna Niguel location bc this has a very small patio with no atmosphere or plants outside. Staff are nice but just enjoy the other location better. Lattes where up to snuff so quality is good. read more

Peet's Coffee - Coffee & Tea Near Me - Laguna Niguel, California

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I am happy to see that Pete's is at least allowing tips on Credit Card, but it is sad they have gone cashless. This is still America and people like to use cash. Cashier was amazing and she was helpful with her recommendation on the flatbread. I threw away the Cold Brew Maple Oat latte. It simply wasn't good. I would have gone back in and requested for a new drink but I was simply turned off because what appeared to be the manager told me i had to move where I was standing and stand on a dot. Now mind you, I was over 6' away from any barista they have a barricade built protecting employees and I still had to listen to her BS. Give it up FOLKS, let's live life or stay at home in your basement. read more

Peet's Coffee - Pete's - Coffee & Tea Near Me - Laguna Niguel, California

Sooooooooo slow! We waited over 15 minutes for a coffee. Seems their process is super inefficient. Needs some refining before we come back! read more

Peet's Coffee - Cups just sitting waiting to be filled! - Coffee & Tea Near Me - Laguna Niguel, California

Their customer service could be better. They aren't too big on greeting their customers. It depends who it is.

I normally love Peet's but this location's service and attitude of one particular staff member was terrible. I called the store today at 1:50pm to ask if I could order two travelers. A gentleman answered and was audibly uncomfortable with the request and held in silence. He then mentioned it would be more than 20 minutes. I asked if it could be done sooner - simply a question. He said no, which is fine. I say I will call back after confirming with my group. I call back within ten minutes and a lady answers. I ask if I can order a traveler and she sighs. I proceed to say I would like two travelers please. She replies "oh my god". Are you serious? As if no one orders a traveler the day of?! Who the heck even says that to a customer? Needless to say, it was unnecessarily rude. Never coming back. TOODALOO! read more

Peet's Coffee is one of the classics. It has been around since my high school days and now it seems like they are dwindling in numbers. I still love this place as there's a different touch to it. It's a normal coffee shop with all the basic needs from tea to coffee and espresso drinks. They also have a little bakery section with some baked goods like muffins, different bread, cookie and more. The service here is very good as everyone is very nice. The set up inside is very modern looking with a community table. Along with free WiFi and great air conditioning what more do you need? I got their mocha here as it's one of my favorite drink. I certainly enjoyed it as it reminded me of the first few mochas I had ordered back in the late 90s. read more

Peet's Coffee - Iced mocha and a cranberry muffin. - Coffee & Tea Near Me - Laguna Niguel, California

Positives: everyone is always very kind and my drink is always made well. Negatives: i've ordered every day on the mobile app for the last five days and it hasn't EVER been ready, or even started, when I arrived. For example, I mobile ordered at 7:45a this morning for it to be ready by 8:30 so I wouldn't have this issue and i'm standing here at 8:35 and it hasn't even been made. There's a reason people pre-order with plenty of time before, so this is a little frustrating. I let them know I was here, they rushed to make my drink, and then made it incorrectly. I have to get to work so I don't have time to ask them to remake it and it's not the end of the world. Like I said, everyone working is great and this location gets super busy so I feel bad, but this is why i mobile order well in advance when I know I have limited time. Do I abandon my $7.16 drink so I'm not late to work? read more

Yelp challenge 2015. 85 /365 **sing along time....Wham** JitterJam Jitter Jam Jitter jam Jitter Jam You put the boom boom into my cup You send my heart sky high When your brewing starts Jitter Jam into my veins Goes a drip drip drip, till my brain freezes But somethings brewing, something aint right The Yelp app told me what you did last night you were drinking, at Starbucks But you should of been at Peets instead. Pour me up a cup at Peets Dont leave it, for a cup at Starbucks Pour me up a cup at Peet Peets I dont want to miss that cup Brew it up, then you can go go Cuz Im not drinking that cup at Starbucks Brew it up, watch it drip drip And meet me at Peets tonight. Peets coffee is at the top of my list for one of my top 3 picks when it comes to Franchised/chained coffee shops. The coffee from Peets tastes so much better than their competitors. But the thing about Peets is They are few and far between. This new location is huge and makes my local HB Peets look like a match box. Located next to Whole Foods off Aliso Creek, crossing Alicia Parkway. There is Plenty of indoor seating, tables, outlets, ect. Outdoor seating means your 4 legged friends are welcome. My little one whose been slurping coffee since she was 3 months old is happy about that. They sell a lot of merchandise from mugs, to pour over ceramic cones (a must have in every kitchen), tumblers, ect. They also sell Peets KCUPS, which is my preferred brand for my Keurig. Service here is fast and friendly. The counter boy made suggestions and then took my order. The barista served up my iced maple latte, which was sweet and smooth and creamy. The hubsters had a white chocolate mocha with whip cream. The Barista misunderstood me and made the mocha hot, but then gladly made me an iced one with a smile on her face. Hubsters said it was really good as he drank it in about 30 seconds. I AM a fan and you will be too. I look forward to getting my daily brew here, when I am in the area. Review #587 read more

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It's been habit to stop by for years. Yesterday, was a rare venturing out during the pandemic. Service was excellent as always. Everything was going super smooth until a customer refused to wear a mask and refused to leave the establishment. The manager, Nahal, is a superhero. The role model she always is, was turned up, as she delicately, firmly and consistently insisted on keeping the employees and customers safe while coaxing this obnoxious customer right out the door. A HUGE high-five to Nahal for going above and beyond and making us all love her even more. It can't be easy and it's probably under appreciated --- so show Nahal some love each time you stop by. As shocked as I was to see a community member go off the rails, I was honored to live here and have people like Nahal setting the standard, but also doing it with grace. Thank you Nahal & Way to go Peet's. Keep up the good work. read more

I love love love the staff! They are always busting coffee out like no other. Staff is super friendly. They always welcome you with a good attitude and a hello. The manager she is so sweet and works so hard and good at her job. The coffee shop is always clean. read more

My favorite drink here is the iced Havana cappuccino, not too sweet and such great flavor. Not w huge fan of their blended and syrupy drinks, but the Havana is worth returning for, delicious. Service is great and dinks made to order quickly. Clean space with plenty of seating. Nice option if you need some coffee or tea in the area. read more

This place has definitely improved since the last time I was here. I think my main complaint was the WiFi but maybe I came on a bad day! The WiFi has improved, the employees are very kind and quick to make your order. Peet's has ceramic cups to drink in, which makes it so much more cozier to study in. There is a lot of seating here and it looks like they recently did some remodeling because it looks amazing too. It's also really w Thank you Maki!!! read more

This is not ok. Im driving out of the parking lot, with 3 sips, and realize my drink is done. I read more

Peet's Coffee - Large matcha iced latte - Coffee & Tea Near Me - Laguna Niguel, California