Pete's Coffee on Geary serves a variety of customers and people should have that in mind. These Baristas are not only making us coffee but often have to take up the task of mediating a variety of behaviors from snobby and demanding people all the way to impoverish and mentally unstable. They hold capacity for all folks and do their best to account for everyone. I genuinely don't think most people could do what they do. Please keep this in mind and be nice to the people that serve you. Thank you Pete's on Geary for serving this community in the way you do. read more

I really like Their Chai Latte compared to Starbucks. Peet's uses less sugar. I wish that they participated in mobile ordering. This makes things super convenient for people on a tight schedule. Hopefully it will be coming soon. read more

I love places that celebrate people with free birthday items! it shows to me that you really care about your patrons. I like to take the opportunity to use the free item to try something I would not normally try if I had to pay for it because I would be afraid of not liking it. For signing up for Peet's rewards, they give you a free birthday gift that lasts about two weeks after your birthday. They give you any beverage of your choice! And when they say any beverage of your choice they pretty much mean it because when I told them I was there to redeem my free birthday drink they asked me what size I wanted! I decided to try their matcha latte sweetened and add extra matcha! I normally would not get matcha drinks outside of Asian places but decided to give it a go and was pleasantly surprised. I love the foam on top.... Now if only I could get boba added to this matcha latte... read more

Peet's Coffee - My free large sweetened birthday matcha latte with extra matcha! - Coffee & Tea Near Me - San Francisco, California

Taking like ever to receive an order of simple: Large No foam Chai latte So beside waiting for ever, the first drink was large with full foam. Asked to take the foam off. Received a second redone with a medium size cup and not large as ordered and paid. Asked the gentleman if that was a large size cup in comperson to a real large size cup that was standing on the counter. Well, thank god he agreed that the cup was medium and not large as he confirmed. Sorry was accepted but don't you think of giving me a free drink for the time and reorders. So bottom line: Slow service, not accommodating as ordered and overall not a great experience. read more

Its tough because I want to like this store, and some of the ladies who work here are super sweet and try to be as accommodating as possible. But this has to be the slowest and most inefficient run coffee shop Ive ever seen. If I see someone in line who I even think will buy beans I realize the already slow process may take days... Before the pandemic they were really slow and it would be be about 8-9 minutes from the time you order to get a latte/mocha even if there was only 2 or 3 people in the store. In the middle of the pandemic that wait time went up, and as of last week it was 22 minutes from when I stood in line, with only two people in front of me to get a latte, and this is pretty common from what Ive heard other people say. The system is super inefficient and they spend more time telling people to leave the store than making any coffee. The bean buying experience seems to contribute to alot of the wait time, but they have to have realized that by now. I see so many wrong orders being made and them giving the wrong orders to all the app based delivery folks coming in which causes so many more issues. Again, just to be clear, they were terribly slow for a coffee shop before Covid was an issue. Quicker to make coffee at home tb. read more

Good natured staff. Attentive to customer needs. Some Peets don't do it right, this one does. Keeps me coming back after a decade.

If in the area, I would stop by this Peet's after dinner to satisfy my need for caffeine. This Peet's has always been mellow in the evening with some customers at the tables chatting or online. The workers are always friendly and efficient. Since I'm usually on foot in the area, I can see parking being a challenge in this busy Geary Blvd corridor. read more

The staff at this location is fantastic, and they've done a great job keeping things up and running through COVID.

I hate leaving this review but the service is brutally slow the past 3 times I've come. Weekdays between 3-4pm.

One of the most important companies in the USA! Only freshly ground coffee is the prevention of such terrible diseases as Alzheimer's, which are not treated! I recommend that you buy freshly ground coffee daily and avoid Alzheimer's disease in the distant future! read more

I love going to this coffeehouse. The staff is always friendly, knowledgeable, and have smiles on their faces! There's a fantastic selection of tea and coffee, and everything I've tried so far tastes wonderful! Kudos to the location manager for a clean, friendly, relaxing place to hang out and caffeine-up! read more

If you like your coffee bitter & strong, this is your place. As much as I want to like Peet's, I just can't do it. I've tried a couple of their locations now, and despite the attractive calming brown decor and friendly staff here, it's the consistently bitter coffee that will dissuade me from future visits. Sigh. One more thing.. This branch of Peet's is located on the south side of Geary, so unless you sit outside, you'll never enjoy the sun with your coffee here. read more

GIVE THESE PEOPLE A RAISE ! I make a mobile order almost every morning. They do an excellent job every morning. Between there walk in customers and mobile order customers, the Peet's coffee on Geary gets people their coffee and sends them out the door. I used to be a barista and managing as many orders as they do in a morning is not easy! Remember to tip your baristas they get our morning started. read more

Coffee is good and the staff are always so friendly and nice. Their chai tea is good too and they always have a nice selection of pastries.

Located on a wonderful corner location for one reason, and another reason cuz it's in my old neighborhood where I grew up. You can get a window seat and people watch. Plenty of tables for two, but you can butt up tables if you need more seats. Several tables on the sidewalk too. Clean roomy unisex accessible bathroom, and oh, the coffee is good too. Love Peet's for the strong taste and the caffeine kick. We ordered drip coffees and a slice of marble pound cake. Great thick heavy generous slice. Side note - I request a knife to cut our pound cake slice into convenient mouth size pieces. I'm thinking of a plastic knife. The barista pulls out a real serrated knife. It was like a steak knife. Used it and returned it. read more

Ah the Peet's inside the Jeff's Jeans store! I went into grab a mocha and some carrot bread for friends. Barista was very nice about individually bagging the breads for me. Well they are for different people so why bag them into one bag right? Once he was done, he offered to give me a bigger bag to carry it out the store so I won't drop one of the baggies. I offered to give him a dime for the bag and he said it was ok. That's good customer service (screw you, City of SF and your faux regressive tax)! Mocha was made timely and tasted good too. read more

I order the same thing five days a week for at least the past year... At Peets, at various Starbucks, at House of Coffee...everywhere... One large drip coffee, 2/3 hot coffee and 1/3 iced coffee, no ice. I drink it before going to the gym and need to drink it quickly. Always the cost is the price of a large coffee. Today, what might have been the "manager", intervened and insisted I pay for a cold brew which is a buck more. Screw that. Now i won't be spending by money there even though it is really my favorite drip coffee. read more

Covid appears to have turned Pete's into a customer service disaster. Tried to order two hot chocolates for my kids today. After problems loading the app, and problems re-ordering a prior order, I got confirmation that they would be ready in 2 to 7 minutes. 20 minutes later, after waiting in a store filled with over a dozen people and only two baristas, the order had not even been received at all. When I called Peet's, I got a message saying to leave a voicemail after the beep, and then the car was disconnected. This used to be my favorite coffee company, as it is a Bay Area Icon. Now it appears to just be a total mess. Goodbye Pete's! read more

I would say stunning coffee. I will not say that the best, but nevertheless deserved 5 stars. I really liked the atmosphere inside. The staff is very friendly !!! read more

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Slow service...baristas take too long preparing coffee orders. Backed up 12 deep at 10:30AM.

Great service but they gave me caffeinated coffee beans when I asked for decaf beans - but they fixed it with no problem. This is a really great place with great drinks. read more

Peet's Coffee - Great hot chocolate! - Coffee & Tea Near Me - San Francisco, California

The Quickest coffee shop in town. Under 5 minutes from ordering drink to the first sip of my double shots expresso. The place is always clean and organized, I have nothing to complain about. Rarely i see people waiting. read more

Just not a coffee drinker per se although once in a blue moon the latte at Pete's is always excellent. Rachel the manager was kind enough to help me with an unusual request but she was very accommodating and I was able to exit the shop happily with 2 boxes of caffeine free mint tea. There service is great and I will definitely be back for the latte and more tea. Happy New Year! read more

Dude's Mobile Phone: *Intro to a Metallica song* Dude: "Hello? Yeah..uh...I'm in line for my fix. Yeah. Yeah. Bye." Somebody's Grandma: "How did you get your cell phone to ring like that? What tune is that?" Dude: "Huh? Oh, yeah. I downloaded it from online. It's uh like by uh Metallica." Sombody's Grandma: "Can you do that with any song? I like old country music. Do you think I can get my grandson to find George Strait and Barbara Mandrell online?" Dude: "Uh, yeah? Like I guess, yeah." Somebody's Grandma: *digs into her HUGE purse* "Can you write down the website and I'll have my grandson download for me. He's a computer genius." *hands dude a pen and paper* Dude: "Uh, Yeah, sure." *scribbles on paper* Overall: If you like Peet's coffee, then this is a cool place to get your caffeine fix. The baristas are friendly, tables inside, and a couple of tables for outdoor seating. The crowd is diverse. If you are lucky, you may chance upon a conversation where one generation is reaching out to close the gap with another generation. *Precious* read more

After the remodel this peets has a better vibe. its generally cleaner and feels more comfortable. Layout also changed. Theres more room to line up now. Internet speeds is about 7mbps with about 5 or 6 people around on laptops. so not to fast, but enough ifyou need to do some light work. if 1 or 2 people starts watching youtube, then the speeds will probably slow to a crawl. staff is excellent. when my coffee took longer than expected, i didnt have to ask them, they apologized to me while i was standing there that it will take a few more mins. read more

Another 5 on top of the existing 5 star review. After a day of shooting and an excellent burger lunch at the local golf course with a good friend, I was in the outer Richmond and stopped by Peet's with the fellow for my usual caffeine fix. The barista here is extremely friendly and she asked me if I wanted my usual Breve Latte. DAMN. Talk about awesome customer service. I've only started coming to this location for the past two months or so on a sporadic level and she already knew exactly what I wanted. Extra hot too. I'm hooked. read more

Really. Strong. Coffee. What else can I say? When I'm in the mood for a drink that can shoot me to the moon for less than $2 I order a large house coffee. The good thing is that the "coffee of the day" is always rotating so I get to try a new flavor each time I go in here. This location is just 2 blocks from my house and although I'm not a huge coffee drinker I will visit this coffee shop anytime I get the "jones". Nice staff, good location (for me), always reliable and good service, and a cup of coffee that does the trick everytime - nuff said. read more

This is not just the greatest Peets. It is the greatest coffee shop of all time. Why? Because coffee shops at their best feel like coming home. They are warm when it's cold outside. They welcome you with smiles and no attitude. They have great coffee of course, but more important is they have great people. Every single person who works at this location is a gem of a human being. Every single one. I don't understand even how they do it, but they are genuinely in it for the highest good. It's almost like a secret thing. It's no big deal. It's just a Peets. But if you go there, you will feel better. read more

Peet's Coffee - My local Peets peeps! - Coffee & Tea Near Me - San Francisco, California

Maybe I just have unrealistic expectations of what my coffee experience should be. I think it's because I'm a bit of a coffee snob. For two years, I did my time behind an espresso bar and was known for such stints as scaring my customers by popping out from behind the bar or establishing "9:00 pm Michael Jackson hour" during our closes. I KNEW my customers; I adored them. Shit, they gave me hugs when they saw me outside of the shop. My tips rocked and my co-workers loved me even more (well...it could have been because I made out with my manager once in the walk in fridge). Anyway, each morning, for the past six, SIX months I have walked into Peet's in the metropolitan tundra of the Outer Richmond on 16th and Geary. The faces started to be familiar behind the counter, much as I assumed my gorgeous face and striking fashion sense would be noted as well. One would think, yes? Not a single bit of small talk. Nothing. I stare longingly at the "Customer of the Week" polaroid on the counter and wonder what that person possesses that I don't. The "Customer of the Week" this week had a nickname on his polaroid for Christ's sake! I've started giving myself challenges to see what kind of reaction I get. I've said hi, I've smiled, I've waved to little kids and tried to make a joke about the irony of muffins being called "low fat". So today, I reached for it. I attempted for a full lenght conversation on a topic that we all can relate to: how friggin poor we all are (I know those bitches only make $8.00 an hour). I notice my coffee went up 5 cents: Me: "Wow! 5 cents! When did that happen!?" Barista: "umm, today....I guess..." Me: "Why is that? Do you think it has anything to do with the recession? That would be crazy huh?" Barista: "Um, yeah, I don't really know" Me: "Wow so you had to change all the signs and everything?" Barista looks at menu. Pauses. Turns to me: "Yeah. Guess we should change that." And that's it. 6 months. Endless $1.65 small coffees with room for cream and that is the longest and most in depth conversation I've had. SUCK IT PEETS. Your customer service blows. And I noticed that you haven't changed your inventory over the past half of year--those BS goldfish glass pitchers in the front of the store were cute the first time but not the 569th time. The end.I'm going to Starbucks. read more

Dear Mr. Person-who-works-at-Peets (sorry I don't know your name), You are my savior on this Monday morning. Thank you for allowing me to to buy a cup of coffee with the change in my purse. Thank you. -Grateful Peet's (now loyal) Customer So today it was a miracle that I woke up. After making it to SLO and back in a day, I am quite beat this morning. So I wake up, get ready and yay "I'm leaving a few minutes early, I can make it to Peets for some legal speed!" I'm out the door and "wait, I forgot my thermos!" (I'm trying to save the world here people! One coffee cup at a time) Alright, so I'm driving to Peets, desperately trying to make it there eventhough I can barely see out my window from the fog, try to park and "sh*t, streetcleaning!" So trying to avoid a 40$ ticket, I circle the block, then make a highly illegal 3 point turn in the intersection, almost getting hit by an old lady in a volvo (fyi I drive an oldsmobile), then park about three feet away from the curb "f*ck it man, it's monday" I go in, empty cup in hand, and then I realize I forgot my friggin credit card in my pants! With not even a dollar in my wallet I'm desperately scrounging around for change while to the guy calls "next" and I walk up, ashamed. "I don't have enough money." as I hold out my 86cents in change "It's ok, don't worry about it" says the Peets guy. "What?! Thank you, thank you!" "No problem." Like I said, savior! Now I'm at my desk, all jittery and lovin it! So I had to write this to show my appreciation. *This caffeinated rambling made possible by the wonderful Peet's coffee* read more

I've been drinking decaf for a few months now, mostly because a doctor told me to take a break from caffeine. I come here in the morning and I'm not even joking when I say that at least 3 days a week, they have to brew a new pot of decaf for my cup. Am I the first person who orders decaf, or do I just have the most unfortunate luck? Anyway, they brew it faster than the Starbucks a few blocks away and it tastes MUCH better. Their decaf tastes just as tasty as the regular one. And the people are always friendly and the coffee is ALWAYS hot. Other places? Not so much. read more

OH MY GOD!!!!!!!!!!!!!!!!!! I thought I was seeing things and literally went across 3 lanes of traffic to score a parking space in front. Fortunately, I had the remains of my mug of coffee from the Peet's in Laurel Village and just "filled 'er up". This is my new pit-stop before school pickup. Did I mention they open at 5:30 in the morning??????????? read more

In order of best coffee chain I go to 1. Peets 2. The Coffee Bean 3. Starbucks that's all I have to say... read more

8 Peet's down and falling fast... Here's a little insider tip on this Peet's: they have several tables on the sidewalk (at least on nice days). Which, in the park- and bench-starved Outer Richmond, can be a lifesaver. Say you just ordered some hot scones or breakfast sandwiches at John Campbell's, and need a place to sit down and eat them. Run over to Peet's, order a latte, and devour your goodies outside, away from the prying eyes of the baristas (although, maybe they'd be cool if you sat inside--this is laid-back California, after all (and trust me, it makes a difference)). Coffee quality and ambience is just like the rest of 'em (although man, the steamed milk is as light as air here--is that a good thing or a bad thing?). read more

Great service! Ordered a drink, waited a while, and saw that no one else but me was waiting for a drink therefore I went to ask if they were making my order, drink maker apologized and said that my drink was not shown on his to-make list, so he made my drink in less than a minute and right away brought a coupon for a free drink my next visit alongside my drink. Knows how to keep their customers coming back!(: read more

Peet's Coffee - mango iced tea infusions and tropical green iced tea complementing our horrific summer reading - Coffee & Tea Near Me - San Francisco, California

This is my neighborhood Peet's, the "other" chain, the one that caters more to actual coffee drinkers. The drip coffee here is strong. Real strong. So if you need a little kick, Peet's fits the bill. That said, Peet's also stocks a variety of freshly roasted beans for your home drip coffee or espresso machine. Some of the beans that I usually pick up are the Arabica-Mocha Java, Espresso Forte, and Sumatra--I'm more into the full-bodied, slightly sweeter varieties for my espresso over the lighter-bodied, more acidic blends. And when you pick up the beans, you also get a free cup of strong coffee. Real strong. Guess everything comes full circle. Outdoor seating is also a real plus. read more

I think Peet's reputation stands on its own, but for any Neophites out there, why go to Starbuck's when you can have Peet's? Nothing like a good cup of coffee from a locally (Berkeley) based company! And yes, I'm thrilled to have them in our neighborhood, too! Royal Ground is a chain, too. Nothing wrong with a Peet's in the 'hood. They are good neighbors and a conscience-driven company. But I love the little local Bazaar Cafe, too! I don't think Peet's will drive out Royal Ground. Many people drive to Peet's, then leave. Royal Ground will probably have its staying power for the fact that it is so spacious and so many people do go there to hang out and do their stuff! It doesn't have to be an 'either or" world and there are plenty more coffee shops within blocks of Royal Ground-even Starbucks which came in after them and haven't closed them down. read more

Forgive me Peet's, for I have sinned. You asked me what I would like to drink and Starbucks lingo slipped out of my mouth. With a slight look of disgust, you tell me that you do not know what size grande is. We both know that this is not true. I walked past Starbucks to get to you, so you'll have to excuse a bad habit. I like stopping in on my way out of the hood because your quick and you can make a damn good latte. Just cut me some slack on the occasional slip, okay? read more

I like PEET'S. I don't care if it's a chain (because this chain began in SF and started as a local - and I supported them since I was in High School). ...and I HATE starbucks. read more

So I'm happy to finally have a Peet's in the neighborhood. Really, I don't like the Starbucks so much that's over on 18th, there's always too many creepos and weirdos around.. well, I guess that's a given cuz its inside the Wells Fargo building. OKAY.. so Peet's.. it was clean, the baristas were nice and my friend and I were able to sit outside in the sun and not be harassed by homeless or weirdos. My drink was fantastic.. why? SUGAR FREE VANILLA LATTE. Seriously.. anyplace that offers my diabetic pancreas an option to go without the sugar and still get a sugar sweet sorta flavor is a good place to go. Oh and I love strong coffee and peet's definitely delivers. PLUS my drink didn't have that sour milky aftertaste like I always have at starbucks... =D read more