We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.

Overall, this seems like a local company that genuinely cares about doing quality work and treating…read moreits employees well. However, I did experience an issue during my furnace installation. After the gas line was turned on, a gas leak occurred, requiring PECO to replace parts on the gas meter. Based on the PECO technicians' experience, they indicated that opening a gas valve too quickly can sometimes contribute to a gas leak. On the other hand, DiBiase explained that, in their view, the issue was not related to how the gas was turned back on but rather to the age of the PECO meter, which they believe would have failed regardless. To the company's credit, they discussed the situation with me and provided an additional year of free maintenance. While I appreciate their response and the added maintenance, I'm not convinced the installation wasn't a contributing factor. I hope they review their installation procedures to help prevent this type of issue from happening to future customers.

Very bad quality. They spray foamed my basement. The contract quoted a 2" layer of spray foam--see…read morethe pictures. We were lucky if 1" was installed anywhere in the basement. There were also drips, if there was a wire across an area the guys didn't move the wire, there was just a wire shaped gap behind it. Shabby job. I would not recommend. They were the lowest priced for a reason.

I highly recommend Donnelly Hearing and Air conditioning! We had a couple companies come out to…read moregive us quotes. Donnelly's quote was significantly less than the other companies. However, the quality of the product and the installers were top notch!! First, their lead hvac technician came to our house to gather all the info about our current unit, house sq. footage and number of vents. He spent about an hour and answered easily 50+ questions with patience, honesty and clarity! (I'm a big question asker with any repair person. How I'm responded to really matters to me!) The day of installation they came on time and worked tirelessly for most of the day only breaking for lunch. Again, we had more questions all answered with ease and respect. We were shown how to work new thermostat and they even set it up with our preferences. The workers always put booties on their shoes and everything was cleaned up upon departure. I love that it is a local family run company with a stable, long term staff who are highly knowledgeable and personable!

Tom was very helpful and provided great service. He went above and beyond, stayed in communication,…read moreand fit my budget without pushing. I highly recommend this company.

Murphy's was great. They came to our house quickly as our heat was not working. They got our…read morefurnace up and running quickly. We then hired to replace our whole heating and cooling system. they quoted a fair price. The team that came walked us through everything and were very friendly. They also cleaned well as they completed the job. I would recommend.

Professionals who enjoy their work and the price is good…read more Friendly, efficient, and fair.

Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

My plumber recommended them to restore my hydronic system when a prior contractor couldn't restore…read moremy system after shutting it down for plumbing work. Basically, an entire zone wasn't getting any heat and the pump was running hot. Karalis' guy charged me a $135 diagnostic fee to tell me that either the system was air bound, or the pump was bad. I could've diagnosed that myself. He promised to get me an estimate on making changes to the system so that the problem would be resolved. After a few few weeks of not hearing from them, I called and got the owner on the phone. He said that they were looking into it and that they would get back to me with an estimate for the work. It is now been three months. Radio silence. I'm not impressed, I won't use them, and I recommend you don't either.

These guys were great! It's not easy to find an honest small company that works on commercial…read morerefrigeration anymore so they certainly are worth reaching out to. We recently had a compressor go down for a large walk in cooler and these guys stepped up with a no nonsense quote. They had us up and running in a couple of days. They were very professional. The owner took the time to go over the parts/repairs needed and answer all of my questions. The price was fair. Moving forward they also recommended a preventive maintenance service to keep the new compressor and other parts of the unit healthy and running strong. I can't speak for their AC and heating (yet!), but for refrigeration needs in the Delco area they are reliable and responsive. Thanks again guys!

I normally don't recommend anywhere unless I have something very positive to say. I'm not one to…read moreleave reviews at all unless I feel like it's truly deserved. That's the case here. Got my dryer vent cleaned today at my townhouse. From scheduling a few weeks ago until servicing, I experienced: great customer service, genuine friendliness, extensive knowledgeability, evident extensive experience, consummate professionalism, impeccable timeliness, excellent manners, great value and affordability... and a job well-done. Frankly, they went above and beyond knocking this need out for me -- what more can you ask for? It's so refreshing to have any required service be taken care of by someone who knows what they're doing and obviously cares about providing value to customers!

so disappointed! I used Murphy's before. this time the venting was very clogged but when it came to…read morecleaning the top part of the venting the tech did not want to get on the roof because of wind. then rescheduled and this time the ladder wasn't long enough. but there was multiple times the tech kept saying I don't want to climb on the roof. he kept suggesting I get a roofer, I didn't hire a roofer I hired them. the reasons for not cleaning kept changing. I feel like they were not willing to complete the job and just blame the roof venting. they wanted to run a new venting that would have been another almost $400. I feel like I was just being blown off from completing the job

I made an appointment with them to come service my HVAC system. They were to arrive between 12-2pm…read more At 1215pm I receive a call that they were not going to come today because two employees didn't show up for work. I had scheduled my day around them coming--they didn't know the employees didn't come to work until 1215? There was no way they could have let me know sooner and respected my time? They asked if I wanted to reschedule for the next day or wait until they knew whether they'd be able to make the appointment I made. Wait, what? They're offering to give me another appointment window that they don't think they can make? Why would I ever take that option? I've decided to go with someone else. I wonder if Kanze would charge me a no-show fee if I wasn't at my house at the designated time...

Friendly service and competitive pricing. However, their installation technicians cut corners left…read moreand right. Over the past few years since my AC was installed, I found ductwork and vent grilles that came loose because they weren't properly secured. In hindsight, I would have paid more for better attention to detail.