The food and service here is very good. I never had a specifically bad moment there. However the menu can be a little offputting at times. Sometimes your favorite meal can go away, then a year later it comes back. Though that's normal, it kind of sucks that happens. Sometimes the food can be a little burnt or under cooked. As well as the food isn't being seasoned enough. I won't mark it down for that, I thought I should just say something. Also the staff is actually very friendly. However it can take a while for the waitress or waiter to get what you asked for. Depending on the person. Also at certain times, you might have to wait a while until the hostesses actually comes up and sits you, when it's not that busy. read more

My family and myself always thoroughly enjoy ourselves each visit . The servers go the extra mile to make sure everyone feels welcome and the food is hot and delicious always . The Perkins in Germantown and Collierville are the ones we usually go to . Thanks to both for always going the extra mile and provide friendly great service ! read more

There's something about being called honey, sweetie, and baby doll by a waitress that is the same age as my child that I find it insulting. I am sure she doesn't mean this in the condescending way but it still bothers me. The table was sticky when I first arrived and the silverware but is also unclean when I unwrapped it from the napkin. The floor needs to be vacuumed it has debris all over it. The restaurant was not busy when I was there. I ordered a cheeseburger with cheddar cheese but it came with American cheese. Otherwise the food was as expected. The food was okay. I enjoyed the lemon meringue pie for dessert. read more

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Worst service ever. We were sitting there for 10 minutes without any service. We didn't even have water. They just ignore us. You have to stand up and find a waiter by yourself. worst experience ever! dont go there! read more

I love this place, food Is always good at reasonable prices, but what makes it my favorite place to eat Is their people (they truely make you feel welcome) they make good sujestions and can adapt to whatever you are in the mood for. read more

40 min wait to be seated. Excellent service, good menu and the meal was plentiful, hot, and delicious. I had the sirloin steak and eggs. The steak was a better cut than I got at Longhorn. The waitress waited until I cut into it to confirm it was cocked right and we had everything we needed. Wife had special order omelet and pancakes all of which was excellent- much better than Waffle House or others. Highly recommend. read more

This is apparently similar to an IHOP but nicer. My friend and I came on Sunday for brunch around 12pm and waited 15-20 minutes to get seated. This place is pretty packed and they bake their own desserts and baked goods, or at least that's what I hear. I ordered the eggs benedict and substituted pancakes for one of my sides. The hashbrowns that came with the entree weren't good at all, it was too dry and a bit burnt. The benedict itself was not too bad but I've had better. I did enjoy the pancakes. The batter is very different from other typical restaurants that serve pancakes. It was slightly sweet and delicious. read more

Feels more like a breakfast place than a dinner place. Great prices and they have good breakfast potatoes, so you can dip them in ketchup for the best of both worlds. The great plates are cheap and inexpensive as well. There is also a bakery here. read more

Clean, updated furnishings, and great food like all the other Perkins. There are several low cost choices and a tomato-basil soup was allowed as a substitution for French fries with my meat loaf sandwich (huge portion). So for $8, I ate well. There's other options for those watching their fat and sugar intake, and lots of yummy non-healthy choices for the less self-disciplined. The baked goods on display at the front door are hard to resist. The pie slices and appetizers are half price between 9pm and midnight (close). The free Wi-Fi makes this a great stopover for those traveling "corridor X" (Birmingham - Memphis) to I-40. Paige gave us great service. read more

I think the food to price ratio for families is 5 star. But the service on those nights ranges from 2 to 4 star. It can be hit or miss. Perkins is really a good place to go, and Kids Eat Free here on Tuesdays and Saturdays, and the kids love going here. Outstanding desserts and muffins read more

Good food, good service. This location is getting tired -- my booth seat was split in the seat cushion.. entry floor is slick from oil based cleaning.. men's bathroom smells.. seems attention to these details will eventually harm ongoing business popularity. Management needs to remedy these issues. Kudos however to service and food taste. read more

I have been to a lot of Perkins and this one had the best service and eggs benedict by far. I can definitely see why they were so busy for Christmas Eve. Our server Sara was friendly and extremely helpful. I think we will drive the extra 10 minutes from now on to go to this location. read more

Worst restaurant ever!!! I tried to have lunch there today. I never got seated. After five minutes I asked if I could seat myself. The answer was yes. I sat down but none of the waitresses came to my table. No menu, no water, no service. I waited 15 minutes. They avoided me. I walked to the front to see if I could get a menu, and although two waitresses were up there, they completely ignored me. (I was perfectly polite the whole time.) This was in mid-afternoon. The place was not busy at all. Tables had not been cleared from lunch. There seemed to be no manager on duty. I eventually left. Horrible horrible horrible place. I will never enter a Perkins again. read more

I have never had a bad meal here, usually dine at Perkins once a week. Steak and eggs are to die for!!! Iced coffee is great too. Pancakes are always perfect. read more

The restaurant isn't suppose to close until midnight however the waitresses keep locking the doors before 11pm. Apparently they have no desire to make money or serve customers. I don't even want to go during normal hours since they lock up too early. read more

Great restaurant - Great friendly atmosphere Great food Great service and Great MANAGEMENT. Shauna (sp?) goes out of her way to figure out how to impress her customers and make them want to come back and to tell their friends to join them. She's exceptional and makes coming here a breath of fresh air compared to most other similar restaurants. I'll be back for sure. Meet me there and I'll share details with you.... Oh...And bring your friends! read more

I usually don't give places 5 stars but it just hit me that over the last 15 years I can only remember Perkins messing up once. I went to Perkins yesterday morning and like always it was great. I go by the rule that you can't have the 3 main keys. Price/Time/Quality This location has all three. Plus some extra points. This restaurant including the restrooms are always clean and the staff is always nice. There's this at home feeling that I get while dinning here. All of the employees work together like worker ants. They still cook with real ingredients unlike some regular restaurants. The waiters even remember you and acknowledge you outside of work. My #1 reason for loving this restaurant is seeing the older lady waitress. I think there's only 2 but they are on their game. Great wait staff. read more

Food is average at best. Service is absolutely horrible!! Every time I go, I wait at least 15 minutes before anyone acknowledges me. And they never come back to check how things are u til the bill comes. Even the cashier is barely pleasant. Would it kill the cashier to make eye contact and ask how the meal was? Or to say thank you??? I will never go back!!! read more

One of my son's favourite places to go. Always fast and friendly service. Food is average and worth the price.

We were looking for a local place for breakfast while in town for a concert, not realizing Perkins is a chain. The employees were awesome; friendly and attentive from the time we arrived. The food was good, not fantastic, but far better than IHOP. I had a Scrambler, my wife had the Mediterranean Omelette: "It was ok." We agree the cinnamon roll was excellent. If we are in the area again we'll look for a locally owned restaurant to try. read more

This Perkins is awesome. The service here has always been attentive and very friendly. The prices are cheap and will leave you satisfied. Go here over IHOP. You won't regret it. read more

My daughter and I were in town for a Soccer Tournament and didn't want the hotel breakfast. A quick search of Yelp brought us to Perkins. It was really packed but we didn't have to wait long to sit down. They quickly got our order and the food was out relatively quickly. We ended up with two specials and they were delicious. Overall the food and service was really good. read more

Well...Where does on begin? Ah! At walking in the door is a good place. It is a Sunday morning, and being in the bible belt, it's quite busy at this Perkins. This is one of the better restaurants for breakfast in this area. Surprisingly, there aren't many "mom & pop" shops nearby. So the Perkins chain is popular here. The wait staff are friendly, considerate, cheerful, and seem to enjoy being here. But sometimes when it gets busy, they can be a little overwhelmed. Being a late morning on Sunday, there are many who are going to, or coming from church. This presented a problem for seating today. After waiting in line and letting the hostess know I preferred a booth, I was told there were none available at the moment and I was invited to have a seat in the waiting area. No worries...I understand. It's busy today. After watching 3 sets of customers enter over the following 10 minutes after my arrival and be seated at booths, I asked to see the manager. I asked if there were issues with seating me a booth. He asked if I was "on the list?" Oops! What list? Did I just overlook getting "on the list"? I turned and looked for this "list" he mentions. "What list?" I ask. Oops! There is no list! But he recovered quickly, apologized, and responded well to my inquiry about when I would be seated. A booth just opened, and he led the way to it. After ordering, my breakfast arrived about 5 minutes later. It was hot, fresh, and actually tasted good. The bacon was even crispy as I like it. That alone seems to be a difficult task for most line cooks. But today, breakfast was good. And for less than $12 American! 3.5 stars if it was an option. But 4 will do since I cannot in good conscience take away 2 stars for lack of a "list" to be seated. read more

Tasty food with ample portions, hardly a wait. The wait staff are friendly and helpful. On occasion, something is amiss - just recently my husband mentioned the biscuit was hard and without us asking, the waitress gave us a 20% discount. I also noticed she gave free cookies to the kids at the next table after their meal. I like that kind of service and look forward to our next visit there! read more

Decent breakfast place, always has good muffins and I like the berry pie.

Franchises are still very different by location. Service and food quality can vary dramatically. Fortunately this Perkins is way on the good side of both. Breakfast is always outstanding and the service excellent. read more

Went here with my boyfriend. It wasn't a long wait and they weren't busy at all . The food was ok but it was close to closing time. We ordered and the waitress kept coming to our table and talking. When we got to register to pay I walked away and the cashier was whispering. The waitress had written her number down to give to my boyfriend. Needless to say he handed it to me. It was very unprofessional and she doesn't need to be working there considering it's a "family" restaurant and we have not and will not go back! read more

It's goooood... All u can eat pancakes.. amazing pies...

I love this place! Great food. Friendly staff. Bakery products are amazing. I suggest going on free pie Monday because who doesn't like pie?

Simply haven't been able to beat the quality of the food for the price they charge. The desserts and pies are also fantastic. Good clean atmosphere that is very family friendly. Great place to take the kids and let them be kids. Something for everyone on the menu anytime of the day. This is one of my favorite restaurants in Memphis. read more

Fabulous service! Everyone is so nice! When we walked in, they were packed. 10 minutes later we were seated. 15 minutes later we were eating! This is great place to eat! Everyone should try this place! Great food and great service! read more

Stopped in quickly to make a take out order and the manager, Anthony, was most accomodating. He went out of his way to create an item I was craving that wasn't on the menu and Shelby was most efficient in gathering my order to go. I needed to run back and add one more salad shortly after I left and they were relatively quick at getting it in my hands and out the door. The food was good, the restaurant looked clean and the staff was friendly. read more

The coffee was good. The waitresses were accommodating. The food was perfect. They don't leave you wanting more

The food was good but it took forever, and there was not many people there. And I've been there a couple of times and they've done this about each time, so pretty much 2 stars but I'll give them 3 for the food. read more

The service was awful - my waitress was not attentive to our drinks. After one person in our party asked for a refill the waitress failed to recognize the other two empty glasses on the table. My food was also dry and she never introduced herself. Before bringing the check she never asked how we wanted split. It also took five minutes to bring me new silverware and she failed to take our order directly after bringing drinks even when we said we were ready to order. read more

Amazing food and even better service! Greeted very promptly and the servers are so attentive and friendly! If ever in Collierville, this is a must to eat at! Great great desserts!! read more

Food and service unbeatable. We went today with the family and had the best experience. We will be back again soon. We all are breakfast and had homemade muffins just out of the oven. read more

I've had Perkins many times but have lived out of state the past 13 years. I am in Collierville visiting for the month. My husband and I took an old friend there to catch up a little and this is how it went... We arrived at 11:10pm. They close at 12:00am which we learned as we entered. No problem as we were tired and only wanted pie and a little coffee before ending the night with our friend we hadn't seen in ages. Well we were sat immediately by a gal that didn't look thrilled to have us. We ordered coffee and sodas and we're looking at the pie choices when she came back and said they were completely out of coffee and wouldn't get more until tomorrow. .... Yes we were a little surprised.... No we didn't believe her. So we stuck with soda and she went to get those. Then a guy show up (the cook) to tell us he had already shut down the grill.... Ok well that sucks and all because.... Yeah YOU ARENT CLOSED!!!! Ok well we only want pie ...soooo. Then we have to go through all the pie choices she said they didn't have until we got bright and asked her "so what DO you have" and selected from that. Two out of three people didn't get the kind they wanted. Ok. Were also weren't given silverware. Finally we start eating pie.... And the manager shows up. We try to blow him off but evidently he is lonely. He keeps talking. And talking. About his brother that he hasn't spoken to in years.... Finally he wanders away. I'm done eating and still didn't get to chat with my friend. My hubby is on the phone and still eating his ice cream (they were out of both his pie choices) so we went outside to smoke and chat while he finished. Yeah..... so did the manager.... And he talked. And my friend and I didn't get to chat. Well while he was out there we expressed our complete surprise that they were "out of coffee" ... His immediate response (before he thought it through ) was "She told you that?" With just as much surprise as we had when she told us! If it wasn't such horrible blatant bad service it would be laughable. He even said she could have made some but we explained she had told us they were completely out and wouldn't get more until tomorrow. His expression was priceless. Then he covered for her..... And said "well we did run out of coffee one day last week so maybe we are out. I'll have to check on that." No sir. You would know if you were HAHA. Just because your server isn't...ahem... bright doesn't mean your customers aren't. Sell crazy elsewhere please. All of that and we still left before their closing time.... Collierville Perkins sucks majorly. read more

Perkins is great for breakfast and brunch no matter what time of the day. The omelets are filling and the hashbrown's are tastee. I normally get a muffin for the road instead of bread or pancakes. read more

My husband and I enjoyed a dinner of eggs, crispy bacon, pancakes and coffee on Friday 13th of January. Our waitress was Maddi. She moved quickly and seemed to anticipate whatever we might need. Her smile immediately indicated that she was happy we were there. When you visit, make sure you request Maddi!! read more