Nice customer service and helpful recommendations, also received food fast and fresh.

Marginal quality food. I keep giving Pick Up Stix a chance, and they constantly disappoint me. Today I ordered Mongolian beef. It was loaded with tons of pieces of white onion. No one puts onions in Mongolian beef!!! The beef was completely tasteless. Chewy, gnarly little pieces of beef from questionable parts of the cow. With it 92 degrees outside, it was steaming inside at around 82. I mentioned to lady sweeping the large, and she said that there was only one vent (pointed to it), and that we were close to the hot kitchen. How in hell do these places stay in business? read more

One of my go tos! Great value and the rewards program and offers are awesome. Lots of great options for food. I like the Kung Pao Tofu.

amazing service and great food the only downside is the operating hours. I just wish they would open earlier.

Try this place if you like hair in Your food each and ever time. Very low quality. I really don't k ow what else to say to be honest.

i love pick up stix! their portions and prices are amazing and the staff here are so friendly

This place has really turned to crap specifically just this location. It is 5:50pm now and I have tried to call in multiple times for take out for the last 30 minutes and no answer every time. The last time I ordered food, the house chicken had an odd flavor to it like metal or something. Tried to give it another shot but the fact that they don't close for another hour and they haven't answered any of the 5 times I've called is disappointing. I'll go elsewhere I guess, you just lost another loving customer. read more

good food and Excelent service, the food had nice flavor and good mix to make a different expericience

Staff were kind but my food tasted like it had been burnt. Rice was tasteless. Trashed my meal and made my own dinner as I should have in the first place. Steer away from this place. Watched another individual beg for his money back after he ordered online and they refused to fulfill the order because they claimed to have never received it. The manager said he had other things to do. read more

Just went to reheat our leftover Chinese food and found metal sponge pieces in it! The same thing happened right next door at the corner bakery. Buyer beware read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Irvine, California

Quality is consistently great. Very friendly staff. They had a lot of orders due right at open but worked very efficiently to get them all out quickly. I had placed an online order that only let me select an 11:30 pick up time. At 11 (when they open) I asked if it could be made as soon as possible, and it was ready when I arrived about 10 minutes later. Order is always accurate - never missing any items or modifications. read more

The food was terrible. The soup had a strange color and was only enough for 3. The family meal was small and not enough for for a family of 4 unless 2 are very small children. Everything had a strange after taste and now we are all suffering with indigestion. Maybe go to panda instead. read more

I just left this store and adore Gabby the first point of contact. I stopped eating this food for a long time but will definitely be coming back. Thank you for the wonderful customer service. I also noticed how insanely busy you guys were with catering orders and the chef made it a point to tell her our food was ready as he was walking it over. I appreciate all of that. read more

Came here for lunch...first thing that annoyed me is that there's no prices on the menu. The woman who placed my order was flustered and took way too long to explain the lunch combo options. She also gave me the wrong number for my order...needless to say I was annoyed. Then she told me that for my lunch combo plus a small wonton soup would be $10 and I almost lost it. This place is way too expensive. If you're looking for a delicious and cheap lunch drive down main for 2 min until you get to Chinese & Thai express which is 4.99 for a single combo lunch. I got the house chicken which was good but drowned in an oily sauce that coated my Lo mein noodles. If you get the house chicken definitely order rice with it. Wonton soup & cream cheese wontons literally tasted like nothing...just a bunch of textures in my mouth. Save your money & patience and go somewhere else. read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Irvine, California

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For the price, I feel this is much fresher than Panda Express. However, as lunch options in the area are abundant, I think the price could be just a bit lower overall. The honey chicken is great, the egg rolls are stuffed with chicken....sadly, I'll be having a limited number of each from now on because I'm being more careful about my wheat allergy. Guess it's brown rice, shrimp and veggies for this Yelper now! read more

Their wonton soup is amazing. We add extra chicken and it is so good on a cold night or when you're not feeling well and want something filling with protein. read more

I love Pick Up Stix. The House Chicken is always so good. I also like the Cream-cheese wantons!

Ordered the House Special Chicken *white meat. The chicken was inedible. Hard and dry. Like cardboard. I went back to the location at noon 10/5 and the counter guy was rude and disinterested in my concern. His only answer was "this is how we make it here." Didn't offer to make it again, refund, offer another option. I have had this aane dish before at other locations and it was nothing like this. It doesn't even remotely look like the picture on their online menu. Customer service was horrible. The employee needs to be fired or re-trained. Chef too. I wish I could give it a zero. read more

Pick Up Stix Fresh Asian Flavors - Overcooked and Inedible House Special Chicken - Chinese Near Me - Irvine, California

Food not fresh, unfortunately, definitely would not recommend. We had to throw it away and get dinner somewhere else.

I've never been a big fan of pick up, it taste too fake to me. I've had it several times and it's never horrible, but just doesn't taste real. Too much MSG or processing goes into the foods. I would try to find another asian place, like PEI WEI, but if all else fails, you can SETTLE for this. read more

I got the house special chicken and I upgraded it for chow mein, it's awful, it's has very hard soy taste. My son couldn't handle it and the serving for one very little. I am absolutely not happy with the the price and amount of food they offered it's expensive and serving is enough for babies. read more

I ordered for the 3rd time in a month and this is the last time I will ever order from this location. The chicken was old dark and greasy very bad. Do yourself a favor and go to a different location if you have to eat here or be smart and avoid all together. read more

I have not been to Pick Up Stix in years; however, I decided to give it another shot during a lunch outing with coworkers. Again, it is not the best food out there, but it's decent and edible. I got the lunch deal, Noodles with Kung Pao Chicken and an egg roll. I would not mind coming back to try the House Special Chicken as I have heard that that is the best dish. read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Irvine, California

I've given this location 3 chances & they've either messed up my order or served poor quality of food. And the lunch time management/counter lady is rude. 1. Was given salad with brown lettuce. 2. They forgot the dressing for salad 3. Ordered food without onions & they included onions. I'll spend my money at Corner Bakery next store from now on. read more

The food here is only good when the Cashier cooks, poor guy has a busted hand and still working. Since he stopped cooking this place has really gone downhill. Hire more employees like him. Or put that lady so called manager to cook its depressing enough looking at her upset face when I go in. When your emplyee cooks again I'll rait it a 5 star. read more

Ordered from this place and they cancelled my order 45 minutes later. I do not recommend!!!!

The food order took too long, I suggest calling ahead. The food was tasty though. Although the lettuce for my chicken wrap had a fly on it so I trashed it. Friendly cashier. I will return read more

Now that we've tried a variety of entrees, it's apparent that the Kung Pao and chicken dumplings hold the top spots for most enjoyable dishes. Tonight's Sweet and Sour chicken comes in as merely passable. Breaded chicken was flavorful but on the small side. Onions and pineapple carry the dish while the carrots and broccoli were tough to chew. To my disappointment, the rice is very dry with an almost grainy texture. Tonight's dinner doesn't encourage me to explore further nor marks this spot as a go-to, just as an occasional trip. read more

Ordered pad Thai with tofu off post mates. I might as well just have ordered tofu because there were barely ANY noodles. Probably one of the worst pad Thais I've ever had. read more

Great spot for Chinese fast food. It's slightly healthier than similar places and it tastes fresher too. The food does take longer than other fast food places because they cook everything to order. The fresh taste is worth the wait though. I'd recommend calling ahead or just use their app. They also have great deals pretty frequently so keep a look out for them. read more

I live across the street from this location and was so excited when they opened a few years ago. That excitement turned to disappointment as the food was mediocre to fair, despite my trying their food every few months, hoping for improvement. I gave them another shot on 10/25, as I wasn't about to cook during the Dodger game and THE FOOD WAS GREAT! Whoever was cooking that night was amazing! Please, keep it up, as I will order at least once a week if I can count on that kind of quality. read more

I've stopped going to the location after having multiple negative experiences. My most recent experience was when I ordered online for dinner and paid! I had set the pick up time for the evening and upon arriving at the restaurant I saw a posted sign stating it was closed for routine maintenance. I called and no one answered. There went my dinner as I was having guests over. The following day I called to ask for a refund since I was charged but didn't receive my food order. The manager was very nonchalant about it, with hardly an apology. I find it odd that if it was a routine maintenance why they didn't include something on the website stating it was closed and it accepting orders. A few weeks prior to this incident I had tried to place an order online and there was a message that they were no longer accepting order so I don't know what that could've occur this time around. I provided my experience and feedback to the corporate office and never received an response. With many options for dining that offer good food, efficient ordering and friendly staff I will no longer give this location my business. I don't recommend this place, they don't seem to care if they have business or not anyway. read more

It was the worst pad Thai ever! I'll never come back here ever again. The cook needs training

Very impressed! My family came in for lunch and we were greeted by Seth . We have not been in a long time so he helped us through ordering and gave us all his recommendations. I was a little worried it would take a while because it was just him doing it all, but he ensured us it would only be 10 minutes. Sure enough he not only finished our order but also brought it out to us in just 9 min! His service and food was amazing. We will defiantly be coming back here. Great job Seth! read more

We order a lot from this place as we are fans of the wonton soup. My son likes the house chicken. One person that I really like is Maria! She is sweet and professional. We have tried several pick up Stix locations and this location is by far the best. The store is always clean. The staff is friendly and knowledgeable about the menu. I have been coming here for years and I will continue to do so read more

Great food and costumer service. Wait wasn't too bad. Parking was hard to find due to markets place across.

I understand that prices have to go up in the environment we are in, but you have changed the takeout packaging from the white cardboard boxes to plastic dishes. The portions, for the house beef and chicken served on those dishes are a fraction of the boxed portions.I find that very deceptive and will no longer be a weekly purchaser of both read more

Nice place to grab chinese/Thai to go food, even good for sit down. They have quick service and so easy to order over the app, you also get free entrée if you order thru app. This place is on my way from work to home and this always an option when u don't feel cooking. read more

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Yesterday 05/14/2018, I ordered House Fried Rice with extra Shrimp. I have to say this was the worse Fried Rice I have ever had. First of all it was NOT fresh, it was way too spicy, which it wasn't before, ordering extra Shrimp was a waste, got about 3, also barely any Chicken. This was very very disappointing, had to throw most of it away, not sure if I will revisit this restaurant, I'd hate to see how they treat a customers food if they complain.. If I could give zero stars I would, but that's not an option. read more

The food was great and they had the order ready and on time so can say much more than it was just a normal Chinese food place