Gage and Rob were as professional and helpful as you can get. They arrived on time, quickly looked over the plumbing issues, gave me a quote and answered my questions thoroughly. They gave me different options to fit my specific needs. On top of that, they were so friendly to my dog! read more

My toilet kept running and my drains were sluggish. With three teenage boys we were down to one bathroom! I called Plumb Masters and within an hour Manny and Marco were at my door. Not only did they get me fixed right up, they gave me tips on how to fix things myself. I'll be recommending Plumb Masters to all my friends and neighbors. Great job! read more

Graham from Plumb Masters did a great job replacing our garbage disposal and getting us back up and running. He was efficient, helpful and up front up about costs. He was also fastidious in his Covid safety protocols, wearing a mask the entire time. I'll definitely call on these guys again. read more

We had sewage backing up into our downstairs shower and needed help immediately. Within a couple hours Cody Willis and Marco Vera from Plumb Masters were over here. They used the trap located outside the house and got rid of the clog between our downstairs bathroom and the outside sewer line. Both Cody and Marco were friendly, kind, and professional. They did a great job. read more

Dustin and Brian did an awesome job with my service call. They called to met me know when they would be arriving, arrived when they said they would, diagnosed the problem quickly and fixed it immediately! I appreciate their timeliness and professionalism, highly recommend them! read more

I called yesterday to schedule a maintenance check to fulfill a platinum warranty we purchased a year ago; got it scheduled the next day. Joe & Rob arrived on time & did a thorough job flushing the water heater, clearing an obstruction in the sewer line (detected w/ a sewer line camera) & completed a visual check under the sinks. Great job guys! Plumb Masters came out a year ago for a condensate line leak from a clogged bath drain& did a fantastic job then too. I highly recommend this company! read more

I called this company to get help with a leaky shower head and to get an overall inspection of my plumbing to prevent any potential problems in the future. I saw the company had good reviews so I gave them a call. The company will quickly sell you on this "Gold" and "Platinum" packages... DO NOT fall for it! There are many quality companies that offer FREE estimates. The gold package is $189 and is suppose to include the following: "Entitiles you to Value Rate Pricing, Receive Priority, Service Status, Never Pay a Service Call Charge, Water Heater Flush and Visual Inspection of Plumbing System". The company sent out Clay and Patrick. They were friendly but did a poor job diagnosing my problem. They recommend a new water heater, shower head and pipe to fix the problem. I decided to get a second opinion with a company that does FREE estimates. Luckily, they solved my shower leak by simply replacing a cartridge. How did Clay and Patrick miss that?? I definitely regret calling this company. I'm out $189 with nothing done. Stick to free estimates and always get a second opinion. read more

Quick service I called them at 1:15 and they had someone at 2:00 at my home to fix a leak on my main water line. Gage and Steven fixed it in less than an hour Could do better in price but they were able to get me a better price. read more

Great service by Graham!! Friendly and super helpful and knowledgeable! Got it done in a timely manner and just overall excellent!

We had an annual maintenance check for our tankless hot water heater. Graham was very professional and did a great job. Due to Covid-19, we were concerned about having someone come in our home. He wore PPE, and kept his distance, and was very respectful which made us more comfortable. read more

This company was recommended to me by another plumber for what was described to me as a pretty difficult water heater replacement job. Plumb Masters was very responsive from my first call until they left the job. They came out immediately to assess and do the installation and quoted a very reasonable price compared to two other plumbers I had called. The best part is how professional, courteous, and honest these guys are. Turned out, this was an electrical problem. Plumb Masters contacted an electrician and he was calling me and out to my house within a few hours. I would highly recommend this company and will use them again. read more

Great visit with super nice guys. The rescued us for the hell that is a kitchen sink clog from hell. Fast response time and courteous and incredibly helpful. Thank You read more

We have an older home, built in the 1950's, and a lot of issues have arose over time. One of them is that the sinks in both kitchens (we have a mother-in-law suite in the back addition) have slowly started to clog. We've tried everything, bio-clean, liquid plumbr, cheap lowes routers, and nothing has solved the issue for long. Finally with the recent rain, the drains both clogged and we had weird sounds from the air vent as well. I contacted Blue Dragon; since they are usually booked weeks in advance, they will refer you to really good plumbers. They told me to call Plumb Masters. I called in the morning close to 9 AM, spoke to a pleasant lady who said they could have someone onsite between 2-6 PM today. I was extremely happy for the response time, since both sinks were down. Around 12:30, I received a call from Travis asking if he could come early since they had a cancellation. I quickly agreed and he showed up about 10 minutes later. He got right to work, busting through multiple clogs in the main kitchen sink, but he said it didn't sound right as it drained. He worked on it some more, even getting up on the roof and water blasting the air trap. After he felt 100% sure that it was sounding and working right, he pronounced it fixed. Travis then moved to the back sink and did the same, busting through years of clog buildup and possibly even some that had petrified. Now the back sink, which never drained properly, works like a charm! Travis was very friendly, professional, and willing to explain what he was doing to a novice like me. He also didn't freak out about my dogs (little ones), letting them smell him and laughing as they ran around barking. Finally, after it was all said and done, he discounted the two sinks and the washer room drain (I had asked him to check and give me a ballpark if it wasn't something simple), making me very happy. I recommend Travis and Plumb Masters to anyone who needs some plumbing work done. Thanks guys! read more

I've been extremely happy with the service that Plumb Masters provides. The pricing is very reasonable and the response time is quick. What more can you really ask for when you're needing these services. I will use them every time read more

Had a projectile leak within a wall! Cody and Brian came and handled it professionally. They inspected, showed me the price up front and fixed the pipe quickly. More money than I wanted to pay but it was a fair price and they back up the work for 18 months. Couldn't be more satisfied and my wall will no longer make a puddle in my closet. read more

Over priced and not clear. Was told they would fix a garbage disposal. All they did was flip back on the breaker for the unit. Then proceed to charge almost $150. Would look elsewhere for plumbing services. read more

Oliver with Plumb Masters completed a diagnostic at one of our rental properties today and he was great! I appreciate that he called while at the property and let me know what he found as well as what the recommendation for repair is. I received a number of pictures as well as a video of the leak which is very helpful and I know the homeowner will appreciate it! Oliver was very thorough and professional. I definitely recommend calling Plumb Masters, read more

We have used Plumb Masters for years. They are always knowledgeable, professional, and friendly.

Have used Plumb Masters since moving into our house two years ago. Always thorough, friendly, and on time. Steven and Gage were great - came to service our tankless water heater within an hour of calling! read more

Had them out to the house several times. Always been a good experience. Professional, courteous and the prices have always felt fair.

My family has used this company for awhile and has always been satisfied unlike many other plumbing companies we have used in the past. Steven was a pleasure to work with and had a friendly attitude the entire time. Best part of all.. our job was completed correctly! Thanks for working on my pipes. read more

I called PlumbMasters July 4th, 2014 - after calling 9 other plumbers in Austin who didn't pick up. I found them on Angie's List actually. Only a couple of my other "preferred plumbers" called me back with such high hourly prices (one was $440 hour with a 2 hour min!) that our ceiling leak (upstairs neighbor's AC) looked like it was going to have to wait an addtl 3 days till Monday roiled around and all our sheet rock caved in.... Andrew deferred to his wife as to whether to come who said yes - bless her wee heart! Andrew and his dad Harry showed up a couple of hours later and for $350 (included a $145 up charge for a holiday call)- they assessed the problem, replaced some PVC, blew out the algae laden overflows on the neighbor's AC and we were then able to start the 3 day drying process with fans before sealing up the sheetrock again. I am super impressed with this outfit! Liz S. read more

Graham was fantastic. Practical and informative. I'm a better homeowner with my new insights.

They helped us with a weekend water heater bust, came out Saturday night when we had the leak, had it changed promptly starting Sunday morning and even helped us with some sink hiccups that happened along the way. Worked with Oliver and Sean and would recommend them and plumb masters highly. They'd previously helped with some leaks and clogged drains a few years ago and I'm glad to keep calling them when something needs attention read more

Very impressed with the service from Oliver and Kailum of Plumb Masters. We had leaking problem with our main water pipe line on the side of our house. We called Plumb Masters to schedule the next day service. Oliver and Kailum showed up on time. They were friendly, professional and efficient. They fixed the pipe quickly without a big mess on our yard. We sure would recommend using this company if anyone needs plumbing service. read more

I have a plumbing emergency at 8pm and these guys were there in 20 minutes to solve it! They were fast. The plumber that came did not have the part he needed. He went to get it and was back quickly to fix the problem and leave things better than he found it. Highly recommend for plumbing emergencies. It was not cheap, as you can imagine any after hours plumbing service would be, but good! No complaints! read more

Called Plumb Masters to come out to unclog a shower and tub drain as well as fix incorrect plumbing under the kitchen sink. Graham Priester was assigned, showed up on time, expediently fixed both issues in record time, explained in thorough detail the issues at hand and cleaned up the areas before leaving. Fantastic work and I am very pleased with the result. Would highly recommend Graham for any future work. read more

Graham was our technician and did a fantastic job. He is an asset to this company. Because of his professionalism and the quality service he provided, I will enthusiastically recommend Plumb Masters to any neighbor or friend! read more

I cant say enough good about Plumb Masters! I had my main sewer line replaced in 2 stages. First was outside the house to the street, then from outside to back under the house. I must say Wayne and Manny (and the rest of the crew) did an amazing job. They did the first part in September and it was HOT! These guys worked hard the whole time digging trenches and getting the correct fall on the pipe. I think I was more impressed with the work under the house. We have an old pier and beam home and there is only about about 12-18 inches of space under the home. These guys did an amazing job, they must have been under the house for 5 hours! They kept a positive attitude the whole time, I could here them chatting and laughing under the house. Pretty amazing to be in that crappy, tight and dirty space and be positive about it. They also worked past 5pm (in the dark) to finish the job so we could use our plumbing, they truly went above and beyond. I just wanted to say thanks to Plumb Masters, Wayne, Manny and the rest of the crew they did a great job and couldn't be happier. I would recommend these guys for any job. read more

Mark is a professional con artist. He came out to give me a bid, I remodeled my bathroom and needed the trim in the shower installed, and 2 faucets and the plumbing connected on a new vanity. I had all the parts, I just needed a professional to install (labor only). Mark came to assess the work and wanted to charge me $1400 for everything. In the bid, he was charging me $750 just to install the faucets. Seriously!!! Mark tried telling me the job would take 5-6 hours! I had two other companies come out to bid the job and one company quoted $400 for everything and another quoted $425 for everyting. Both companies said it would take about 2-3 hours to complete. The drastic difference of Master Plumbing bid compared to the other two companies was astonishing. I was so disgusted with Master Plumbing, I wanted to share my experience with the public! So, nobody falls prey to their lies and price gouging. Always, try and get 3 quotes from professionals, but don't waste your time with Master Plumbing. read more

The work performed was great (toilet flange repair). There was a minor mix-up with invoicing, but it was easily resolved with a call.

Tonight, the Sunday before Christmas Eve we were blessed with a prompt, professional service call from Cody of Plumb Masters. He communicated clearly, arrived as committed, and was courteous and kind. He had the necessary tools and equipment to complete the job and did so at the quoted price. Cody was pleasant to be around and is a skilled professional in the trade. I highly recommend both Plumb Masters and Cody. read more

My garage ceiling was leaking so I called Blue Dragon plumbing, but they were too booked so Blue Dragon referred me to this business. HUGE MISTAKE!!! The first person that came out charged me $265 for time, labor, estimation cost, and to replace a seal on the master bedroom toilet. He failed to check that this corrected the plumbing problem and soon after my garage ceiling was leaking again. Keep in mind this person was actually really kind and even repaired the drywall when he was done. My wife called to ask the business to come back out. She spoke to the owner and he agreed to not charge for the second visit trouble shoot of the leak. However, the moment the person they sent to the job arrived he began to argue with my wife that he would not perform any inspection of the leak unless she agreed to pay for the inspection. My wife then calls the owner back and ask him to talk to his employee which happens, so the plumber decides to inspect the garage ceiling. He makes to sizeable holes in the drywall and proceeds to tell my wife he doesn't see an issue. He does find that the AC was the source of the problem and tells my wife she needs to call an AC repair man. Then to finish the visit he attempts to charge my wife $265 for the entire visit while doing nothing. Some how he leaves without her needing to pay anything due to the owner again telling the plumber to not charge. My wife does ask the plumber if he can repair the drywall but he explains that he cannot but the company has a second contractor that can do that. She ask if they can contact her to come out, but no one ever does so we have 2 massive holes wasting energy in our garage ceiling. 1 week later I get a call from a Mandy at their office that I owe $265 for the second visit. We have discussion, to say the least, that nothing was done on the second visit and my wife has handled this matter with the owner. Mandy agrees after speaking with the owner and apologizes for the clerical error and follows up with offering to have our drywall repaired. I never hear back from the company again. read more

We had a terrible experience with this company and would never use them again, or recommend them to anyone.    Our washer machine drainage overflowed.  We called PlumbMater and the dispatch told me it will be $89 to get detailed reports and located the problem. When the tech/owner Mark shoed up he said for $89 he is not going to do anything but he will take a look after 20 minutes he said he can fix the problem for $291,80. I told him it is not what the dispatch told me but if you can fixed if for that amount go head.  After 30 minutes he said we are all done and everything working perfectly. I paid him and send him away. Right after they left I started the washer to find out the it is still leaking. I called the tech/owner Mark and he said he need to put the camera down the drainage to find the problem and it will cost around $600. I said no way and I asked for my money back and he Laughed at me. We feel they are totally incompetent at best, corrupt at worst.  Beware before considering them We feel they are totally incompetent at best, corrupt at worst.  Beware before considering them. read more

I had a great experience work with Geronimo and his apprentice. They moved a bathroom from one location to another in my business and made the entire process stress-free. They always called when they were about 20 minutes away, worked quickly and professionally, and gave me a very honest rate. Paul and Mandy were also always easily accessible and communicative at the office! read more

I was referred to Plumb Master by another plumber who said that if I had an older home that it would be better to contact Plumb Master. They returned my call same day. They had somebody out next day. The two gentleman that showed up were incredibly professional, very clean, and easily fixed the four plumbing issues that I had. It seems like this organization that has their process down, has good plumbers, and good follow up. I'll definitely be calling them back. read more

I had used these folks before and was happy with the work. This time around, I call and ask them if they replace drain line on dishwashers. I get a yes. Plumbers show up, I tell them what the issue is. They're looking at the dishwasher like they've never seen one before. Next, I clarify that I just want the drain line to be replaced. Their answer? "We don't do that" to which I reply "well, that's literally the reason I called and the reason you are here". They tell me that they have to ask their boss if they can do it. 15mn later, yes 15, they come back and tell me it's going to be 600 sthg dollars. I pretty much kicked them out of my house after giving them their $89 for showing up. A few minutes later, I get the quote on email. even better, a minute after that, I get a second quote for the same job at half the price. Thank god it said "plumb masters" on their van, otherwise I would have guessed that that was their profession. Ridiculous. read more

These guys were awesome. They went above and beyond, they were very easy to talk to and ask questions. I have many! they're completed job is great. I 100% recommend! read more

I had a good experience with Plumb Masters after piercing a neighbor's water line at dusk on a Saturday evening while aerating the soil. Doh. Feeling terrible, I knew I had to bite the bullet and pay someone a lot of money to fix the line that night if at all possible. After trying five companies, I thought I'd have to put my neighbor up into a hotel, but Plumb Masters was the only one to call back with good news -- five minutes after I left a message. Jamie and Jordan got here by about 10:00pm, wearing masks, and promptly got my neighbor online again by cutting out and replacing a foot of underground copper pipe. I knew I would pay the extra weekend fee, but it was not exorbitant, especially considering the time of night. I was afraid they would inflate the whole price since I was in no position to bargain. But the price seemed very fair. I'll be using them again. read more

These guys stepped up to the plate when several other companies were too busy. A rental property had a problem with the pilot light staying lit on the water heater. I got to tell you it's frustrating sometimes to have to work immediately when it is a tenant situation- but that's being a landlord. Anyway, Plumb Masters were willing and able to go out of their way to work with the tenants' schedule and report all the issues to them and also back to me. Jay and Andy politely met the tenants and went straight to work. I got a call from Jay stating the issue was most likely the thermostat was set to the maximum and the unit was shutting down as a precaution, he explained to the tenant the water doesn't need to be set at maximum temp. and he figured most likely that should solve the problem. Simply turn down the heat- He called me and explained the situation and that there could possibly be another problem, but let's not spend all that money, until we are sure. (??!!!?) *Did I just hear that correctly? He wasn't trying to sell me a bunch of stuff I didn't need? WOW. Turns out it was just the cost of a service call. Couple days later the tenant calls again and said problem wasn't solved, call Plum Masters again* I wasn't at all bothered because Jay let me know there could be other problems, he just didn't want to jump the gun. They readily go back out- did not charge another service call charge, which I think was very cool, and proceed to change out the T&P valve. Jay reports back to me that could definitely have been a problem because it was corroded**they even emailed pics of the procedure and faulty parts that were replaced! I really appreciate how the troubleshoot a problem without going overboard, and are not trying to keep charging service charges if the problem persists. I want to make it clear, they didn't misdiagnose the problem, they just chip away at it until it is solved. It may take a bit longer to fix, but it is better than spending more than necessary. These are my Go-To guys from now on- I would most certainly recommend them. read more