Service just not up to par .. How can you not have grilled chicken on the grill ready . Poor planning and managing. 20 minute wait in drive-thru , that's not including what I already waited in line . read more

Great restaurant! Very glad it's finally in OC after being a frequent customer at the LA locations. I love the spicy chicken sandwich and unique sides/drinks. This time I tried the healthier option of the Citrus Grilled Chicken Breast. At only 3g net carbs, it's a great keto option. read more

See all

Finally a Pollo Campero closer by me than the location in LA. I'm not sure if it's their seasonings or cooking methods but you can't really find the Pollo Campero flavor anywhere else. The camperitos are the best thing on the menu; nice, crispy and flavorful. The one weird thing is that combos don't come with a drink? Other than that I have no complaints. read more

The first time I came they forgot to charge me for my drink but they still gave it to me. So nice! Today I was having a sad day so I decided to make it better by ordering a chicken sandwich with some other snacks and was really excited. Unfortunately they didn't charge me for the sandwich so they didn't give it to me but they gave me my mashed potatoes and fries lol...I decided not to wait the extra minutes for them to cook my food because I didn't want the car behind me to have their food get cold since they said they started on theirs already. As a food worker/cashier I would suggest for your drive-thru workers to repeat the guest's order after taking it to confirm any mistakes and make sure the customer's order is correct as this is the second time it happens. Now I'm even more depresso espresso and decided to munch on a spicy mcchicken instead ;-; The food here is tasty and not bad, but will probably order through the app now or in person if I decide to come back. read more

Me gusto el pollo frito y las papas los platanos frito el servicio era excelente y me gusta la musica

Today Nov. 10, 2023 we passed to el pollo campero at 17th St and Grand in Santa Ana, and ordered a meal of 20 pieces of fried chicken with 3 side orders to go, we got home and served our chicken, once into the meat two members of my family found hairs in the breaded portion of their chicken, things like this shouldn't be tolerated, there has to be hygienic standards, and those have to be followed, a dress code while cooking should be a most. read more

The food was great, delicious and savory. The staff were amazing, very polite and helpful. The restaurant very clean and quite not loud. The plantains are one of the great sides from here. We can't forget about the main thing; the chicken, very juicy and delicious. read more

- 1 star! Ordered chicken, slaw, potatoes, yucky x 3. Drive up greeted in spanish. I'm mix look white speak ok Spanish so I answered in Spanish to be told they didn't understand?? Ok then, don't assume all speak Spanish & speak English! Terrible food & worst service. read more

Felix Navidad - instead of cooking on Christmas, we opted for Pollo Campero. Great choice - their chicken is cooked perfectly. With the sides, the meal was complete. Thanks for being open on Christmas, we enjoyed our meal. read more

Chicken was good, beans are great and rice ok. First and last . The price doesn't match the quantity. Great customer service. read more

foo was amazing a restaurant was super clean i totally recommend the prices are reasonable

placed the order online and it said 50 min. came after an hour n my order wasn't even acknowledged. they looked confused. waited another 30 min really bad customer service. I don't recommend this place. didn't even offer an excuse read more

Pollo Campero - a woman ordering food at a restaurant - Chicken Shop Near Me - Santa Ana, California

The fried chicken, campero sauce and empanadas were my favorite of all the menu items! Rice and mashed potatoes were a little more bland but still good, beans were good. Mini Bolios (brea) so cute :) read more

DO NOT GO HERE!!!! Staff is extremely rude and disrespectful. The type of place you should double check your bag before leaving -- read more

Sorry but one of the worst experiences I've had. Went to the drive thru. Order nuggets, fries and empanadas. I was told it would take 5 mins and asked to park in front of the restaurant. Waited for 20 minutes. The nuggets and fries were both stale and cold. Didn't get the sauce. Waste of $17. read more

The food is great I love it!!! Service is fast and cashier and staff are very helpful and kind! The place is clean !

Food was hot and ready, I love campero. The service was on point, the stuff was friendly and they were very patient explaining to me the family packs they had. read more

The food was awful, they mixed up our order, forgot some things. But the chicken is awful, it was flavorless and greasy and soggy. My husband and I both got sick to our stomachs and really nauseous last night and today. Never again read more

The chicken was raw The cashier was rude And I was ignore when I told them the chicken was raw read more

This is my third time coming here and the food is good. I don't often because it's a little pricy so it's a treat for me. I usually order the three-piece, mashed potatoes, and roll. I've tried the plantains and those were okay. I prefer mine more cooked. This is only my opinion so please try them and let me know. I do recommend trying this place if you haven't. read more

The chicken was delicious. Seasoning on it is good. It tasted even better the next day.

We ordered the Camperitos Meal Fried Boneless Wings 100% White Meat Nuggets the picture is nothing like what we got, and the flavor let's say was nonexistent!!!! I got the coleslaw which was more mayo than anything else and nasty tasting I throw it out!! My husband got the rice same issue!! Who would have thought at Hispanic restaurant it was going to lack spice!!! Our rolls were cold ....the dipping sauce "Signature Campero" was sad and the price just as bad! We will never go back again! read more

Never had the food here, thought I'd try it. Spent $17 dollars for a 4 piece that wasn't even cooked thoroughly and didn't come with a drink. Surely my last time coming here. read more

As a Central American I was definitely disappointed with taste of the chicken, it overly salted and dry. read more

Pollo Campero - Chicken Shop Near Me - Santa Ana, California

Would have been faster to fly to El Salvador and fly home than to order food at this location. Garbage.

They serve raw chicken unless u get the nuggets. Ask for those well done or they may be raw too I'm sure. LA location way better very disappointed. read more

This chicken camper broke down before the journey had begun. There was a language barrier when ordering and instead of the 2 piece combo that I wanted, she rang me up for a 4 piece combo. I was okay with it, I was able to get an additional side to try. It's nice that they bring the food to your table but holy smokes they must of thought I had a death wish when I didn't order a drink because boy was this food dryer than Kevin Durants ankles. Fries: unseasoned. Rice: Straight out of a microwave like they do at El Pollo Loco. Like exact same taste and texture. And of course dry. The chicken was well seasoned but it was nothing out of the ordinary. The food was brought out in 2 minutes after ordering and I could tell it had been sitting under the heat lamp for some time. There was no salsa bar to save the dish so I drenched the food in what they had available at the table which was ketchup and hot sauce. This chicken spot lost its head and is still trying to find direction in the culinary world. Don't recommend. read more

Pollo Campero - Chicken Shop Near Me - Santa Ana, California

Price of drive through does not match that what they charge. I was told that they haven't changed the sign yet. Which was a bit off. I asked them if they could honor what was posted on the sign and the cashier said no. I honestly will not be coming back anymore. I would like to pay what was posted and not be surprised by a random price change. read more

Great food and service. The fried chicken tastes just like it does when I have it in Guatemala. Love that they added fried plantains as a side. High quality fast food at a great price! read more

We've bough chicken from this location at least 4 times since they've opened and they have always gotten our order right. The chicken tastes really good! Not as salty as other places, just has a good flavor. My kids, who are super picky eaters love this chicken. I haven't tried many of the sides, only the fried yuca. It was good. I prefer this fried chicken over kfc and Popeyes. read more

Mariel was very polite while taking my order very good customer service will be coming back soon

best service ever gotten from a fast food chain the staff are nice and quick!! There food always delicious they never fail to amaze me with their costumer service. And the chicken is good and crispy best chicken place ever will always come here to eat with my family. read more

Great Chicken and Empanadas. The Campero beans are the best side dish! Prices are reasonable and the restaurant is very clean and well maintained inside. read more

The food and the service is 10/10. I've gone there multiple times for the salad and it is so good. The chicken is nice and crispy yet still juicy. Better than any fried chicken place I've gone to. read more

Pricey place. At least give us more quantity to make up for the quality. Chicken was a bit too salty. The bred here was boring, seems store bought and repackaged. Bred had no oomph like the KFC biscuits. The Empanadas were too small and almost burnt for the price you pay. I tried the place. Ain't No going back. Thanks. read more

The food is amazing when they have what you want. Sometimes they don't have items even early in the day. The wait is too much for a fast food place. Even when ordering online the food isn't ready on time. Not everything is in it and they took 10 minutes to get it ready. They were not even busy. 1 car at drive thru, 3 inside. read more

Best fried chicken in the area. Always crispy and full of flavor. The yucca fries are really good too, but the fried plantain is to die for.

Diego was great! good service recommended! will definitely be coming back and enjoying their great food!! read more

Pollo Campero - d - Chicken Shop Near Me - Santa Ana, California

This pollo campero had amazing service and the fried chicken was the best I've had from a restaurant chain. The workers were constantly checking up on me to make sure I was enjoying my experience. Definitely will be back! read more

Chicken was good. Coleslaw was gross and mash potatoes we disgusting definitely not worth the price. Save your money!! But the ladies were nice. read more