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    Portillo's Gilbert

    3.4 (212 reviews)
    ModerateSalad, Burgers, Hot Dogs
    Closed 10:00 am - 10:30 pm
    Updated 1 week ago

    Portillo's Gilbert Photos

    Business Info

    PORTILLO'S GILBERT ATMOSPHERE

    What's the vibe?
    Casual
    Good for groups
    Outdoor seating
    Dogs allowed

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    Recommended Reviews - Portillo's Gilbert

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    Italian Sausage Sandwich
    Kelvin C.

    Always delicious! The sausage with grilled onions and mustard is the best. Snappy sausage is flavorful and juicy. The onions are sweet and is perfect with the sandwich. The chicken tender was meh. Nothing special, very underwhelming.

    Char-Broiled Chicken Sandwiches (Serves 8)
    Diele K.

    Recently I added some meat back in to my diet, and Portillo's hands down has the best chicken sandwich! The drive thru was both friendly and fast. The exterior is very clean, and looks to be a newer location. I'll definitely return when in the area or stop at one of their other locations as they have a plant-based dog I do when avoiding meat or this when I can tolerate some meat. A great meal no matter the choice!

    Drink station
    Stephanie M.

    This was on our must try places to eat considering 90% of the restaurants that we've tried lately have been terrible. Portillo's did not disappoint. We were in the area for a medical procedure that I was having done so we came in to finally try it. I ordered the cheese burger combo with no sauce it came just the way I ordered it. The meat patty was not over seasoned like alot of burger places and the French fries were served nice and hot not too salty. My boyfriend ordered the same thing and enjoyed it alot. We didn't get a chance to try the chocolate cake I was already higher than a kite from being sedated from my neck injection and just really needed to lay down. We loved the decor inside the store itself was clean and the staff was friendly and helpful. I'd recommend the Gilbert location they don't seem to disappoint and it's great for large groups.

    This is how the Beef & Cheddar Croissant looked at first glance. Where's the cheddar?!
    Christine B.

    I'm generally a fan of Portillo's. I like this new location since they have an abundance of booths and offer touchscreens for ordering. The Good: *I love their chili cheese dogs. They have generous amounts of chili, the dog has a good snap to it and the poppy seed bun is always fresh. *I joined their rewards program and was pleased to see items drop into my account - like a free slice of cake for my half birthday and a free Italian Beef sandwich for no reason at all. We really appreciated that. *I attended an event to try their salads (something I normally wouldn't order) and was pleasantly surprised at how fresh and good they were. The Not So Good: *I tried something different (the Beef and Cheddar Croissant) and was quite surprised by the lack of cheese on it. I even went up and asked an employee because at first glance, it looked like someone barely sprinkled any on it. They explained that they put most of the cheese wrapped inside the beef but even after I dug around it seemed minimal. For an ingredient that receives co-top billing in the sandwich I thought that was kind of a ripoff and probably wouldn't order it again. My husband and son love the Italian sausage and Italian beef, and since I enjoy the chili dog and the great rewards program I'm sure we'll be back.

    Kristen L.

    Food - Italian beef. I thought it had good flavor and wasn't too salty. The bread had a nice spongy texture to it. The bread wasn't soggy. The beef didn't have a lot of fatty pieces, which I liked. Here's how they describe it on their website. "[Their] famous, homemade, Italian beef is slow-roasted for 4 hours, with a blend of Italian spices, thinly sliced, and served on fresh baked Turano French bread. Customized to your liking by adding home-cooked sweet peppers, hot giardiniera peppers, and as much of [their] secretly-spiced gravy as you'd like! The peppers are extra. You pay extra for the peppers. They also say the following on their website. "The standard sandwich is served by splashing a bit of [their] flavorful, secretly-spiced gravy on it. Some like their sandwich "dipped," which means [they] dip the whole sandwich in [their] gravy. You can also order it "dry," with very little gravy. Why do [they] call it gravy? Because it's actual gravy, just like grandma used to serve: [They] use the beef's natural gravy that comes off of it while roasting for four hours." Their gravy is good. It is not thick. I found it to have a more runny texture, which I did not mind. The gravy had flavor and was not overly salty. I recommend getting it on the side so your Italian beef sandwich doesn't get soggy. If you eat fast that you can get it dipped or wet. Atmosphere - No strange or strong odors or smells. I did not visit the restroom. It was a little busy inside. Many the tables were filled. Service - I was able to order on their electronic kiosk at the front. I loved the large screen. The service here was fairly quick. Order and pay at the counter or kiosk. Self seating. You pick up your order at the second window. Parking - Surface parking lot. No parking meter or parking structures. Would love if they have covered parking with solar panels or plants in the future. Unique - Extremely large kiosk offering screens. Loved it. Did not see a health rating on Yelp. I like seeing the restaurant health ratings. Seemed clean and organized when I visited.

    French Fries
    Joyce J.

    I love me a good Chicago dog! It always brings back memories from my childhood. Portillo's makes a decent dog. All the toppings were fresh which made it good. The hotdog didn't have much flavor and kind of disappeared in each bite. The fries were also decent. I tried hubbies Maxwell polish and it was good. If I return, I'll see if I can swap out the polish for the hotdog. Loved the store decor and oldie but goodie music. Takes you back in time. As I type, I think I may go grab a chocolate shake to go. I'm sure it'll be a sweet ending to a sweet day date. If the shake is on point, I'll leave the review as is. If it's not, I'll come back to update it LOL.

    Heaven R.

    Pretty cool. Quick stop - I had never been inside a Portillo's. The last time I ordered from one in Tucson they got my order wrong and I couldn't eat my sandwich because they added cheese. I went with a coworker, we both enjoyed ourselves. We didn't wait long. My first time in San Tan village.

    Italian Sausage
    Dana A.

    Can't get enough of this location. This was a random pull into the drive-through to grab an Italian beef and a Chicago style hotdog. On point as always.

    Chicago-Style Hot Dog
    Agrin R.

    The hot dog itself was average. I tried the chili-cheese and the Chicago-style. Their relish tasted funny and the fries were way too salty They call out your order number through an intercom service that is worse than any airport, you can't understand it at all. Do yourself a favor and go to "Ted's Hot Dogs" in Tempe if you want a tasty hot dog

    Henry M.

    This is a very fun place to visit sit for the whole family. They had lots of eye catching signs all over the place as well as a big neon sign near the ordering area. The employees were nice unfortunately the food was just ok. I ordered a spicy chicken sandwich and an Arnold Palmer, wifey got a Chicago dog. The drinks are filled by the employees "no soda fountains patrons can access" the spicy chicken sandwich was spicy but had no flavor.

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    3 years ago

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    3 years ago

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    3 years ago

    Excellent! Always great. My wife like the burgers and I like the Italian beef sandwich

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    3 years ago

    Great food. But yall need to move that stinky trash can by your drive thru. Also good service.

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    3 years ago

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    Page 6 of 6

    Ask the Community - Portillo's Gilbert

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    We've eaten here a few times and have always liked it. It's just a small place in San Tan Village…read more They have a bar and inside and patio seating. You can order mobile ar your table or they do have servers too. Husband started off with a strawberry cider, I don't usually drink those types of things but decided to take a taste. I found it to be quite tasty and continued to take little sips. For food , husband ordered Das Brat and said it was good. I got the Sooo Cali, not sure what it was but I didn't like the taste of the dog that much, which I thought was weird because I could of sworn I've had a dog there before. I did like the toppings though. We also ordered a side of tots that came out hot and crispy. Nice place to go hang out with friends, watch some football, drink some beer and eat.

    Good beer selection. Looks like about 25ish to choose from including some common lagers like Coors…read moreLight & XX plus other fun choices including a cider or two. Nice casual setting with a long bar, plenty of high tops and regular tables along the far wall. Service was quite slow and I wasn't even greeted after being seated at the bar for what felt even longer since I saw the girl working the bar watch me sit down. A simple acknowledgment would have gone a long way... I had the brat. Good. But it was so smothered (drowning) in condiments that it was completely overrun. Easy to scrape enough off that it was manageable, but wow. Decent mall food. Nothing more than that though.

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    Portillo's Gilbert - salad - Updated September 2026

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