When was the last time you left a medical office of any kind pleasantly surprised? I have Kaiser Permanente insurance and due to some issues with their cosmetic dermatology department, they referred me to Portland Plastic Surgery Group. I had no idea what to expect. I walked in a few minutes early and was pleasantly greeted by Gaylene who was very polite and efficient. After sitting down for maybe two minutes, I was taken back to the consultation room by Ashley and a minute later, Colleen came in to see me. She listened to my concerns about the skin tags growing around my eyes. She said, "I know they said you would have to come back, but I have time now and I can take care of this for you today if you'd like." Yes, you read that correctly. A medical professional offering to make things easier for her patient. I had time so I agreed to go through the minor procedure right then and there. Colleen took time to explain exactly what she was going to do and how long it would take. The procedure went incredibly well. I had more than 20 skin tags removed from around my eyes; many of them were in really difficult spots right along the eyelids. Many of them were really small and required a really calm, steady hand. There was only a minimum amount of discomfort and Colleen talked me through the whole procedure. I walked in to the office at 9:05 and I was sitting in my car at 10:02. Yes, less than an hour. Yes, only one visit to fix what I needed. Before I went I had a dollar amount in mind for how much this would cost because I checked with a few other places and also, I asked the receptionist when I made my appointment here. Since this procedure is cosmetic, I knew I would have to pay out of pocket because Kaiser would not cover this. Portland Plastic Surgery Group charged me much less than I originally had anticipated. As a social worker, I really appreciate all they did. Skin tags around the eyes are not a big deal to most people but the size and location of mine were really something that embarrassed me. Thank you for an excellent experience. To summarize: 1. I waited less than five minutes 2. They took care of my issue in one visit 3. They charged me less than originally anticipated (They could have charged me what they quoted but they charged me what they thought was fair) 4. Everyone was really nice and really helpful 5. My issue was resolved in less than one hour Other things to know: 1. Plenty of parking (pay to park) 2. Really clean facility 3. Really beautiful building 4. Access to public transportation 5. They worked with my work schedule 6. They accept Care Credit read more

Dr. Austin Hayes in Hillsboro, Oregon performed my surgery right there at the surgery center in same building as his office. The whole team was great! Everyone so thoughtful and caring! Right from our first visit he went over and beyond on letting me know everything right up front, he is very detailed about everything. He takes his time answering any and all questions you have, he don't rush through it he makes sure you fully understand everything involved. He is very knowledgeable and helpful through the whole process. He called me and personally talked to me before scheduling to make sure I fully understood everything ahead of time. He gives you his email and you can email him directly with any questions, he is very prompt on getting back to you. Never makes you feel like your bothering him. Since I live out of town he worked with on the surgery time so I didn't feel rushed. He talked to me and did my prep the morning of surgery. Everything went great turned out just as he said it would. Gave my friend that was with my his cell number in case we needed to get ahold of him during the night after surgery. After my surgery he texted me and called me several times to see how I was doing. I had his cell phone number to call anytime to keep in contact if I had any concerns or questions and to let him know how things were going. I'm so glad I choose DR. AUSTIN HAYES to do my surgery, I don't think you could find a more caring up front doctor than Austin. I'm VERY VERY SATISFIED with how everything went from our first visit to my six week check up. In fact for my six week check up instead of me driving all the way to Hillsboro, Dr. Hayes came to his Hood River office and met me so I didn't have to drive so far. Im very happy with the way my lift and implants look, HE DID A FABULOUS JOB! I would recommend him to anyone thinking about having this surgery, You wont be disappointed! You will actually be surprised on what a great skilled and caring doctor he is. I PROMISE! Veronica in the office is great, she'll help you with all your paperwork and appointments!! OVER ALL A+++++++ Thank you Austin for everything! I'm very happy! read more

I am so happy with my bilateral breast reduction results by Dr. Popowich performed on 2/21/2018. For more than 5 years I suffered from daily headaches, backpain, shoulder and arm numbness, and 2 herniated discs in my neck. I sought treatment from chiropractors, and went to rehab and even had a neurological consult for neck surgery. I should have had this breast reduction procedure done years ago, and I do not know why I waited so long. I finally made the leap and sought out Dr. Popowich. I knew immediately after my first visit to Dr. Popowich's office at the Portland Plastic Surgical Group, that he was the right choice. I am sure there are many women out there who are suffering from symptoms like myself. Women who just live with it because they think there is no solution. But there are options for us and I encourage you to talk to Dr. Popowich. He created an individualized surgical plan for me that included my input and real expectations. Little did I know how quickly my symptoms would vanish after my breast reduction. It eliminated the extra weight that had been causing my problems with my neck and back. Dr. Popowich was professional, easy to talk to and listened to all of my concerns. He and the nurses and entire team were attentive to all my questions and concerns from pre-op to post-op, they all supported me. They knew my name when I walked in the door for each visit without hesitation. The anesthesiologist, Dr. Carpenter took extra steps to review my previous surgical records to make sure she had the right anesthesia and antibiotic treatment plan in place for best outcomes. Post-op, 2 weeks now 3/8/2018. I had no complication with my surgery and my check up provided more patient education on treating my incisions and reducing scarring. I admit, my breasts are just amazing and exactly how I expected, and maybe even better. They are lifted, symmetrical and scarring is minimal. My before cup size was an F, and now I am a comfortable cute C. Much respect and thanks goes out to Dr. Popowich and his team. read more

Dr. Austin Hayes is a terrific doctor!! I went into the consultation not knowing what to expect and was nervous about the whole experience. During the consultation, Dr. Hayes answered all my questions and provided as much information as possible regarding the procedure and recovery process. He approached every aspect of the conversation by asking what I wanted and making recommendations to help give the desired results. He provided extensive information on how to prep for the surgery, including recommendations for meal prep and how to provide my body with the most nutrition and protein before and after. Dr. Hayes and his staff created a calm atmosphere on the day of the surgery, and they made me feel comfortable and helped put all my nerves at ease. Afterward, they ensured I had everything I needed for my recovery, including contact information for Dr. Hayes and the nurse on staff. The following week after my surgery, they regularly checked in to ensure I was recovering well. My recovery has been exactly as Dr. Hayes predicted. I had small incisions with minimal scarring after the surgery. I was able to walk around within the first day, and I am becoming increasingly mobile every day. I could return to most of my daily activities within a week, minus working out and lifting heavy objects. I highly recommend stocking up on Protein bars and Casein Protein Powder before your surgery. Chocolate Casein Powder is my favorite and became my new morning drink two weeks before and after the surgery. My results are perfect!!! Better-than-expected cleavage and great shape. I am still blown away by how they turned out. I can't stop talking about the whole experience. I highly recommend Dr. Hayes. He provides exceptional customer service, is a great plastic surgeon, and assisted with helping me have a speedy recovery. read more

I have had the extreme pleasure of working with the team at Portland Plastic Surgery Group, and Dr. Brien in particular for three surgical procedures. I really can't say enough. From my initial consultation in a warm and beautiful setting, to walking me through applying for financial assistance through Care Credit, to the day of surgery and the after care follow up visits, all experiences thus far have exceeded any expectations I could've had. The bedside manner, kind approach and surgical recommendations have been at the highest level of professionalism. Going into my first consultation, I was a bundle of nerves and embarrassed for the reasons I was there and felt very vulnerable, however Dr. O'Brien and her MA, Shannon Ware put me at ease immediately. After only a minute of discussion, I was comfortable and confident that I was at the right place and I would be in the best hands. Both Dr. O'Brien and Shannon Ware have such a gentle way about them. They are kind, caring, they listen to your concerns, are candid about what you can expect with the results of your procedure and put your health and safety above all else. I developed a minor blood clot in my leg after my initial procedure and Dr. O'Brien and Shannon called my health care provider and arranged to have me seen immediately at urgent care and followed up with me the next day to ensure I was ok. I felt that the gesture went above and beyond normal expectations and I was incredibly grateful for it. Thankfully, I was fine after a few days and when I fully healed from my initial surgical procedures, the results were phenomenal and I am an incredibly satisfied patient. I would recommend PPSG and Dr. O'Brien in a heartbeat and know that I will seek her out for future procedures. Thank you! read more

I've been meaning to write this for a while now since I don't feel I gave Dr Obrien the thank you she really deserved in person. I had a broken nose from the time I was about 13 up until I was 28. I couldn't breathe out of one nostril as well as had a good sized bump on one side of my nose and the whole thing sat at a crooked angle somewhat. I went to see Dr. Obrien and was pleased that she took her time to really inspect my nasal problems as well as took the time to really listen. I learned a lot about the problems with my nasal air ways and was pleased to have the whole interaction feel like a collaboration rather than a "this is what were gonna do" feel. My goal was to fix the problem without coming out the other end looking like I had had surgery. She told me what she wanted to do, I told her what I wanted to do, and we came to a consensus in the middle that I felt really good about. Its nice to feel that the person who's going to permanently change your face has your goals and best interests in mind! Post surgery, my face and nose were a little swollen and through the swelling i felt it still looked somewhat crooked. Even during my last examination appointment I have to admit I wasn't 100% certain wed accomplished what wed set out to do but she assured me that even though I was about a month post surgery that there still was a bit of swelling and she was definitely right! Today when I look at it, it looks exactly how Id hoped. Stick straight, no bump, breathing feels clear. Im truly truly happy with the result and would recommend Dr Obrien to ANYBODY. Period. read more

I first saw Dr. Obrien for a consultation for breast reconstruction due to breast cancer/bilateral mastectomy. I selected her to perform my reconstruction surgery. The thing I appreciated most about Dr. Obrien other than her pure skill, is her honesty. She was very realistic about the outcomes of reconstruction. It's been 3 years and I am still happy with the results! I met Colleen Phillips at a skincare event at Dr. Obrien's office. I've always had acne scarring and asked Colleen what she would recommend to improve the smoothness/texture of my skin. I ended up having laser (pixel) on my face. Colleen was wonderful and she too gave me very realistic expectations. My skin was not perfect after a treatment, but considerably improved. PPS got a new laser in March -this one a fractional laser. Colleen talked me through the difference in this laser vs. the pixel, and the benefits of this new laser. I had a full face treatment with the new laser and was extremely pleased how much less painful this was after the treatment. The healing was also much better than the previous laser, and I have to say I'm still seeing my skin improve 4 weeks later! I really appreciated that Colleen is conscientious of my budget and is really honest about results that I can expect. I plan to do some spot treatments next fall with the laser. I completely trust Dr. Obrien and Colleen. I would recommend them to anyone that needs or wants to improve the look of themselves. read more

I cannot say enough about Dr. Hayes!! He is by far one of the best doctors I've ever seen. He is kind, warm, friendly, professional and an amazing surgeon. He's never in a rush and always has time to talk, explain things and answer any questions that you have. He not only did a carpel tunnel surgery on my hand, He also did a breast reduction surgery for my 17 year old daughter. Both surgeries he did an amazing job! I didn't even need pain meds after my carpal tunnel surgery and daughter only needed them for 3 days. Of course my daughter was a bit nervous and shy when she first came to the office but their office staff is so friendly and Dr. Hayes was so kind and warm and explain things in great detail before asking her if she was ready for the examination. From the first visit she she also knew that he was perfect for her surgery. She had a small frame and large breasts that were hurting her shoulders and back and has wanted this surgery for years. . Dr. Hayes did an amazing job and she was so happy with her new breasts! We saw him the next day for follow up and he was easily available for any questions that we had until our next follow-up appointment. He truly cares about each of his patients. It's a bit scary for anyone to have such a change to their body. But Dr. Hayes will not disappoint you! Once you meet him, you will know that he was the right doctor for you. Again I cannot say enough good things about him! Five stars just isn't enough! read more

I've been getting filler/Botox from Dr O'brien for about two years. Due to my job, I have lived in many different cities and travel quite a bit, so over the last 6 years...I have been to many many different people all over the country for fillers. Dr O'brien is hands down simply the best. Her work is beautiful and natural yet astonishing. There isn't one area of my face that I don't completely trust to Dr O'brien. Lips, forehead etc.. She does a beautiful job no matter what. I recently started getting the hollows under my eye filled. Because I was living in another city I went to another person to have it done.. The woman whipped out her needle and started injecting there. A year later, Upon moving back to Portland I immediately made an appointment with Dr O'brien and got the same area done. Wow, had no idea that you were supposed to use a special tool when injecting this area, because of all of the small veins you have there... I shudder to think that someone else at some random medspa just whipped out the needle and took almost no precautions. That's the difference between going to a medspa and an actual physician. Now I'm sold for life and can't imagine getting fillers done anywhere else, ever again. Extra side note: she does offer smaller vials of juvaderm for half the cost, in case you just need a small touch up. read more

I would HIGHLY recommend Dr. Popowich to anyone seeking any form of cosmetic surgery! I went in to his office after a year of researching and meeting different surgeons and finally decided on him to do my breast augmentation. My first consultation with him went perfect and he immediately made me feel comfortable and at ease. He listened to exactly what I wanted and did just that. I told him that I wanted to look as natural as possible for having a beast augmentation and the exact look I was going for, one month later everything I wanted became a reality. Prior to my surgery I went in one more time to make a final decision on sizing and placement and to cover any other questions I may have had. One of the things I loved most about him was that he talks to you like a human versus using medical terminology to break everything down, which I experienced with other surgeons I had met with. He covers everything you need to know for before, during, and after surgery and is available whenever for any questions you may have forgotten. I went in the day of my surgery perfectly calm and ready all thanks to him and his wonderful staff. It's been four months since my surgery and I couldn't in a million years be any happier! :) he did an amazing job and deserves five + stars! read more

I had reconstructive breast surgery with Dr. Zegzula, following a bilateral mastectomy due to stage 2 breast cancer; i.e., after my two natural boobs had to be removed, he gave me two new ones...and they're great! I had interviewed a few other surgeons, but felt an immediate connection with Dr. Zegzula. He's a no-nonsense doctor who explains things clearly and relates well with his patients. His staff/assistants are very professional and competent as well. Their practice has worked with many a case like mine, yet never treated me as just another case--I think this is an important point because I've encountered surgeons whom I sensed were looking at me as a case, without listening to me. I started working with Dr. Zegzula in November 2015, coming out of my mastectomy with tissue expanders in my chest...over the course of four expansions, then radiation/recovery...all the way up until my final reconstruction surgery in September 2016. Throughout the process, I've felt like I was in good hands, they took the time for my questions, listened to what I wanted and gave solid advice. Having interviewed other surgeons and seen photos of their prior patients' outcomes, I am confident that I made a great choice with Dr. Zegzula - he's a perfectionist and it shows. read more

Dr. Popowich and staff were the perfect fit for me. I went in for a bilateral mastectomy initially, to follow with reconstruction post expanders. Dr. Popowich was completely honest with me from the start, reviewing expectations, procedures, emotions that were to follow. He will be working with another surgeon for my reconstruction surgery in order to accommodate the need of my oophorectomy. I have unfortunately met a lot of surgeons in my life, and he by far surpassed my expectations. Not only does he have an incredible bedside manner, he is prompt, efficient, thorough, meticulous, and honest. He expects perfection from his staff, however doesn't have the demanding nature that several surgeons do. I was terrified to go into this procedure, and he made me feel completely at ease. I had pain control issues in the recovery room and he addressed those issues immediately. I did have some issues post drain removal of course Christmas Eve. He called me back within 3 minutes of my initial call. I could literally go on and on, however his reviews clearly speak for themselves. I've worked in the medical field for well over 20 years and currently am a Clinic Manager. This entire office exudes a high level of professionalism and warmth. Wonderful man! read more

After my breast cancer diagnosis last fall, I knew I couldn't have the surgery done here in Central Oregon. I have several friends who've had repeated botched reconstructive surgeries from local doctors here, and I didn't want to risk that. One even described her chest as a "bear mauling" - heartbreaking! I knew didn't want to look at myself in the mirror and forever see massive scars across my chest, reminding me of an incredibly hard battle with cancer. Luckily, my radiologist here referred me to Dr. Zegzula (and my wonderful Legacy Surgical Oncologist, Dr. Nathalie Johnson) - my DREAM TEAM!! I remember them both singing me to sleep as I was going under for surgery. :) I am so grateful to them both, but since this site is for Dr. Zegzula, I will focus on him. Dr. Z is wonderful, kind, funny and very compassionate. He's also an incredibly gifted surgeon and cares about his patients. After having a bilateral mastectomy & reconstruction, I can honestly say Dr. Z is a genius. The results are really amazing, and I am eternally grateful that he was my surgeon. Dr. Z is phenomenal, and everyone in the office was so kind to me throughout this whole process. read more

"Choosing Dr. Zegzula for my breast augmentation revision was honestly the best decision. At 60 years old I was concerned about achieving my goals and feeling secure with the outcome. I wanted to be able to fix my breast from a previous surgery, which I was never satisfied with and ended up being very unattractive. Dr. Zegzula attention to detail, surgical technique, and exceptional bedside manner exceeded my expectations, and I received the highest quality care. He made me feel comfortable to ask my many questions, and even went over pictures of what my breast augmentation would look like, and reassured me multiple times on the surgical procedure. His goal was to help me achieve my ideal image while still recommending what was best surgically for my body type (pretty narrow rib cage). My breast augmentation met all of my expectations now too months post op. No pain/swelling, and no numb areas in my breasts. My size is symmetrical and proportionate to my body type. Not only is Dr. Zegzula a great surgeon, he is incredibly kind, caring, and a fantastic listener. He has exceeded all of my expectations of a top notch surgeon! " read more

I highly recommend Dr. Zegzula and his entire team. I was referred to his office from Dr. Nathalie Johnson. Dr. Johnson compled my bilateral mastectomy, and Dr. Zegzula completed my reconstruction. I recently had my exchange surgery (expanders removed and implants placed) w/ fat transfer. Both surgeries went great, and I'm very happy with the results. Dr. Zegzula is a perfectionist, and he has great surgical technique. I look better now then before I had cancer. He helped me make informed treatment decisions by throughly explaining options. His team is wonderful as well, Shannon, Cherrie, and Colleen are very caring and knowledgeable. Front office staff is very kind and welcoming. I have experienced minimal pain throughout my treatment, and couldn't be happier with the care I received. I feel very blessed to have Dr. Zegzula for my surgeon. After my cancer diagnosis I was very scared and nervous about having to have surgery, and he immediately put me at ease. I felt very prepared for everything and couldn't be happier. read more

I have so many good things to say and I don't even know where to start. I got a double mastectomy with free nipple grafts from Dr Yale Popowich. Dr Popowich was so kind & respectful and he's such an awesome guy! My results are AWESOME as well, i'm so happy with my flat chest! He always made sure I was comfortable and made sure I was prescribed the right medication for after my surgery. I got my surgery in a different building & the staff there were so sweet and so comforting, they all made sure I was okay and comfortable. All of them were so respectful and just the sweetest. The lobby where the consultations & pre/post op appointments are is super beautiful and very fancy! The staff there are absolutely awesome, respectful and super fun to talk to! Gianna is just the sweetest and is so extremely helpful and probably my favorite of them all. All of them are just so awesome, i've already recommended my friends to go there for their top surgeries as well! read more

Dr. Zegzula performed a beautiful breast reduction for me. I had looked at post-breast reduction photos online to prepare myself. Most of the photos looked pretty unnatural, some were awful. I was prepared for the worst, but happy to be getting the weight and pain off my shoulders, neck, arms, and upper back. My pain relief was almost immediate. When I saw my breasts a week after surgery, I was wowed! I'm 59, and now I have the breasts of a 16 year old cheerleader. When I show them to people, which I really love to do, they almost always say, "Wow!" Sure, there are scars, which will fade, and they aren't exactly like young cheerleader breasts, but I could not be more pleased. Four months later, one of my closest friends, who is 79, had a breast reduction with Dr. Zegzula, and she has been so pleased, too. (I haven't seen them, so I don't know if they look like cheerleader breasts!) I recommend Dr. Zegzula without reservation. read more

I give a my highest recommendation for Dr. Zegzula. I have dealt with Chronic illness for many years and have encountered countless Doctors of many specialties. I can only include a handful that I have felt complete respect, admired, trusted, and that took care of me with expertise, exceptional skill and a "Bed side" manner swell as instilled a feeling of comfort, confidence, hope and eased fear. Daniel Zegzula is one of the few!!! I have had five procedures done by him, over the past 10 years and My treatment has never been less than superior and always exceeded satisfying results!!! When so many other doctors have failed and left me feeling lost,vulnerable and distrusting,he has always gone above any expectations. I might add, I am not a typical patent, quite discerning, having been raised in a house hold with medical professionals and so it comes with great affection that I praise this extraordinary physician and surgeon. read more

Dr. Zegzula performed my breast augmentation surgery about 6 months ago and did a wonderful job. Before selecting him, I did an extensive amount of research and feel confident that he is one of the best doctors in the area. During my initial consultation as well as during each of my following visits Dr. Zegzula was patient, knowledgeable, and made me feel at ease. In my natural state, I have almost no breast tissue and wanted this surgery in order to acquire a modest, natural-looking, size increase. In consulting with the doctor about my goals, we agreed that the best way to achieve this look would be to go with a shaped 310 cc silicon implant below the muscle, through an inframammary incision. I went from being pretty much flat-chested to a perky 32C. Since the surgery, my breasts have settled nicely and they look/feel amazing --I am thrilled the results. I would highly recommend Dr. Zegzula to anyone. read more