I'm not a huge sandwich person, but I LOVE the Italian at Potbelly. Super quick place to grab lunch.

Sloppy sandwiches basically sums up what I experienced. Stopped by while traveling through. Meat seemed old and tasted funny. All the vegetables were borderline off and the place wasn't clean at all. read more

What's not to like about Potbelly. These guys seem to have the sandwich and really the process down pat. Even during the busy lunch time. They line can be long at times but they will have someone taking your order before you even get up to the front. EFFICIENCY in every stage. My go to is usually The Wreck on wheat but I opted for the buffalo chicken on wheat today. Overall pretty good sandwich, with blue cheese, ranch, and franks hot sauce. Hit the spot! Parking at the location off McKinney by the Crescent can be a nightmare when it's busy. Do yourself a favor and just swing around out back and park below in the garage. Plenty of spots, covered, not in the sun and there are steps right by that take you out right in front of Wells Fargo and then Potbelly! Overall it's Potbelly, a sandwich shop. It's not going to be a Michillan star restaurant or some other fancy award but it will give you a great sub, quickly and at a fair price. Cheers Justin read more

Ok, as the current Yelp "Duchess" of this joint (taking my bow as I speak) I would like to say that I LOVE this place! I am honestly a newer fan to Potbelly, but once I found the deliciousness of The Wreck and the cookies, I've been addicted. And like another Yelper posted... I like my Wreck drippin! I've been to three locations and this one is the closest to work and my favorite overall. Pros: Staff here is always really friendly, they take your order from the line if it gets busy, first front line sandwich pro has made recommendations which I love. Now I get provolone! Management has given me a free cookie when they didn't have the one I requested, given me a large cup for my water without my asking (I prefer to eat my calories- not drink them), offered me a free drink while waiting on my to go order for my staff... All of which I appreciate and love from a place I am a regular. I like when a company gives management free reign to make decisions like this. Oh and the man that walks around to clear the tables couldn't be sweeter! I notice. My son loves that you carry IBC root beer and cream soda. I love that sides are reasonably priced and you're not forced to combo anything. Cons, that WON'T keep me from coming back: One guy on the line repeatedly messes up my toppings order. He wants you to say them all quickly, but then each time he forgets one or two things. Repeatedly means the four times he has ever made my sandwich- each time. It's not a huge problem though, the really friendly girl on the end always gives me a side of what I'm missing when I go up there and ask. I HATE when an olive (I guess from the hot peppers) makes its way on to my otherwise perfect sandwich. I get rid of it immediately and try to erase the memory of it ever touching my sandwich in any way. A quick search for them normally corrects this problem, but don't ever change from whole olives to chopped ones as it may ruin my hot pepper experience for good. Lastly, I drop my card all the time into the bowl and never get called. Overall, love it and will keep coming back for more. I've gotten my staff and hubby addicted to wrecks now too! Hint, hint! read more

These are good sandwiches and I'm not just saying that because I love sandwiches and I do love sandwiches. I really do. Wish they were bigger, I get "The Wreck" when I stop by. Staff is great; when you walk in the door they always say "Welcome to Potbelly can I wash your car?" Not really, but they are so cool that you almost expect them to say that they'll wash your car. They will make you a fresh delicious sandwich, I get it on wheat. The soup is great and they have ice-cream, do you want a shake? No problem they'll make it before your sandwich is made, if they don't... they'll wash your car. Not really I'm lying. They also have homemade cookies and sugar infested cookie bar thing-a-ma-jigs that make my diabetes hurt, there just that good! Next time your in there tell'em Andy sent ya! They'll look at you weird and say "Who?" And then they'll ask you what kind of sandwich you want. Oh they have free refrigerator magnets, I hope their free because I stuck one my pocket without asking anyone if they were free so don't be a magnet hog and take more then one. Okay read more

What a popular place! The line about to the door and I am thinking, "man, this must be the best sandwich I am ever going to eat." I guess first things first is the parking, in the middle of lunch you will be hunting for a parking spot in this busy plaza. Then the line...I shouldn't complain I guess because my coworkers who went to Pei Wei didn't get done sooner. I ordered the whole wheat turkey with lettuce, tomato and onion. At first I was uneasy about their decision to toast my sandwich without asking but didn't feel I had a choice but in the end it was pretty tasty. Three stars due to how busy it was, it's still just a sandwich not sure I really thought it was worth the hastle. I would go back in non-peak times perhaps. read more

Sandwiches and service was good. Afterwards, I ordered a Coconut Pineapple smoothie. After I hit the road and looking forward to this tropical treat and it was more like a vanilla shake with a hint of coconut and pineapple. Come on Potbelly, you can do better. If I wasn't already driving around dodging downtown traffic, I would have returned it for something else. read more

I'll take a sandwich from here any day to go into my pot belly! Delicious!! I love the fact that they have so many options. Skinny sandwiches for those who prefer less bread and meat; regular sandwiches for those who like just enough but not too much; large sandwiches for those who like a lot of it all. The skinny sandwich (turkey on wheat) is normally my order; however, whenever I am feeling more hungry, I will get the regular sandwich. If you call your order in ahead of time you can skip the line so that you don't have to wait. That's the way I like to go. Go ahead and make your pot bellies happy and give it a try. read more

The chicken salad sandwich is my number one choice for their sandwiches. I recommend getting it with skinny bread which is not to be confused with a skinny chicken salad. Skinny bread means thinner bread but skinny (insert sandwich name) means less of everything on the sandwich. The shakes are good but I really want them to bring back their boysenberry shake! It was SO DELICIOUS. If you're in the mood for dessert the ice cream sandwich is a top choice. But get ready to get sticky because ice cream gets everywhere and it's worth it! Their dream bars are also amazing! They have many bottled drinks that I don't see too often. Chips to have with your sandwich and also you can order a whole pickle. Their pickles are the best pickles of any other restaurant I've had. Crisp, crunchy and fresh! Basically you can't go wrong here. MUST have something sweet here if not multiple sweet things! read more

Potbelly is a chain with character. They have lots of funny signs and things. Stuff like (paraphrasing) "working here is the most fun you can have, but we'll pay you too." They offer 7" subs, any on the menu for one low price. You order your meat/cheese and bread combination with the first person who preps it and feeds it through a continuous oven. If you soup or milkshake, you order here as well so it has time to be prepared. On the other side of the oven are employees who add the toppings of your choice, wrap it and package it for dining in or to go. They offer a selection of premium glass bottled root beers and cream sodas, but also have fountain sodas and brewed iced tea (brewed from real loose tea.) They used to offer only these little squat cups for the fountain drinks that held maybe 12-16oz, and while refills were free, I like to take some with me when I leave so I was never happy with that. They finally now offer a large size cup as well. They have awesome desserts. They offer a brownie bar with multiple layers of gooey yummyness. Not quite a 7-layer bar I don't think, but good. One of my favorites is their sugar cookie which is soft and moist and topped with large grain sugar crystals. My absolute favorite is their oatmeal chocolate chip cookies which are sold in large individual cookies or in a bag of little ones. I usually have to get both a sugar cookie for lunch and an oatmeal cookie to eat later. Potbelly doesn't get a full 5 stars because I'm from the north where we had lots of sub shops and subs were always cold unless they contained meatball or cheesesteak. Down here, you are hard pressed to find anywhere you can get a sub that isn't toasted in some way. I tried ordering my sub at Potbelly untoasted but was told that their bread is not fully cooked so that it is finished by going through the oven. Therefore to make a cold sub, they still had to toast the bread by itself which doesn't result in the same thing. So the subs here are good, but i would like them better if I could get them untoasted. read more

Yum ! Try the ' wreck' and order it full belly, meaning everything on it. Tasty. The food is a change from the Subways, or Quizno's not to mention quicker. This particular location is pretty busy a good spot to people watch. The parking for this location is atrocious, but what ya gonna do. read more

The sandwiches are great. I always get the turkey, cause I'm a turkey. Just kidding. Turkeys can't type like this. Anywho, the sandwiches are really good and cheap and the staff is sooooooooo friendly. I honestly, don't know how you can be in that great a mood working in a crowded sandwich place working the rush lunch hour, but these folks have genuine smiles on their faces and are there to help you. For me to smile like that in those conditions, I would have to put toothpicks on the sides of my mouth, or have someone shoot me up with morphine. It really is just amazing. But back to the food. It's super wonderful and they even have a guy with a guitar sitting above everyone on a stool. It's pretty cool, cause it feels like you're in a bar, until you take a sip of your coke and realize it's not beer and you look at your watch and you realize you have to go back to work. Damn! read more

Called to place an order on my lunch break to pick up on my way back. Was put on hold 4 times... I was on hold for 34 minutes...... I have an hour long lunch break. They could've at least said they are busy and it would be about an ____ minute wait so I didn't sit on hold for my lunch break. I called back Incase maybe they forgot but each time, they said "okay give me one second and I'll take that order" ....also, might go insane if I hear that guitar strumming song they have when you are put on hold ever again. I like potbelly a lot! But don't go to this location, their sandwiches aren't ever that good either. Just save at least 34 MINUTES OF TIME going to another location. read more

Potbelly - 34 minutes on hold! - Sandwiches Near Me - Dallas, Texas

I wanted to try Potbelly for a while now, so I stopped in on my way home. I will not waste my time going back. The guy making my sandwich spoke so quickly that I only thought my choices of toppings were mustard, mayo, and peppers. Before I knew it he was rushing me down to the end of the counter to pay. I did not want to try and eat the sandwich because the bag was soaked with oil before I got to my car. And it smelled even worse. It met the trash can outside of Chipotle. read more

Pretty nice and unique sandwich shop. The bread is what I crave when I come here. It's nice and crispy outside holds in all the delicious meats and veggies , yet has a great chewiness at the same time. Two things at once. I chews the roast beef with everything and hot peppers, don't forget some Chulula to top it all off. Sugar cookies are a nice treat after meal. Another great thing is that every location is pretty consistent which is a big plus! read more

Potbelly - Sandwiches Near Me - Dallas, Texas

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Nice atmosphere even though it's deserted by 7:00 pm in downtown. Any place playing Jimmy Buffett's Great Filling Station Hold Up can't be bad. Potato soup hardly any potatoe and they were mush. The actual flavor was pretty good. On to the Wreck, an original. Salami, Roast Beef, and Swiss. I added extras, the jalapeño was definately fresh. Fresh bread, toasted. Crusty outside and soft inside. Way better than Subway. read more

Potbelly - Sandwiches Near Me - Dallas, Texas

Food is pretty consistent no matter what chain location you go to. This location gets really busy so the order takers are constantly screaming at you or behind you to take orders. Its annoying. Decent sandwhiches with good eye candy which is typically associated with Uptown read more

This Potbelly's was OK. I like how during the afternoon lunch rush that they really moved the people through. The service lacks some though. Really crowded at lunch, can be difficult to find a table. Self service fountain drinks. Those making the sandwich I think are so trained to make it one way that if you ask them to exclude something or add something additional to the sandwich, they get all flustered. Two of us ordered the same sandwich with different toppings and separate people were working on building them. Both came out incorrect. I will come back here even for the lack of incompetence since the food is good (the cookies are good too) and it's a quick lunch. read more

Great soup/salad/sandwich shop with friendly staff and quick service. During the week at lunch time can get quite busy, so get there early. However, if you can't get there early, just know that they have their operation together and can handle big lines fairly quickly. By far, better than Subway...ugh. read more

I used these guys at this location to feed my crew ( video production team) about 12 of us. Sandwiches were good and the delivery was spot on. 140 bucks with tip, id of felt better if drinks were included in the 140.00. 4 stars for getting my order to us in 40 minutes and the sandwiches were a hit. read more

Very busy M-F with the uptown lunch crowd. Uusually a long line but goes very fast. Some of the lunch staff are friendlier than others, but they are heads down moving people through. Parking is a nightmare. Exactly what you'd expect from PB, a mid-priced sandwich made warm with quality ingredients. Constant quality every time. If your waistline can handle it they have great MALTS and probably one of the beat oatmeal chocolate chip cookies you'll ever have. read more

What is the point of pre-ordering on the Potbelly app if I'm going to stand in there for 10 minutes and people who get in line after I got there get their sandwiches and food before me? read more

I was customer here when I lived in Dallas and I decided to come back recently when I was in town. When I got there I remembered why I stopped going in the first place. My very first potbelly experience I was in line as they were bagging my sandwich up, I approached the register and I'll never forget her name was Tiffany. Very polite girl offered me peppers and a drink, even asked if I was a rewards member..to which I wasn't but I am now thanks to Tiffany. One thing that did ruin my experience was another employee with a red hat at the end (heavier set girl) had said something to a significantly smaller girl who went by Ashley. The bigger girl made a comment about attacking tiffany on the job and how the devil was going to come out of here. I was appalled that that's what's allowed in front of customers. When I spoke to a manager, if I remember correctly her name was Sasha, completely dismissed me and seemed to not care about what was witnessed not only by me but at least a dozen other customers waiting in the line wrapped the door. Definitely avoiding this location. read more

Hands down, I think this is the best value for your money in regards to sandwich prices and food quality. Sure, subway may be a little cheaper, but I think the meat cuts and veggies are of lower quality. For you carb watchers, its possible to get a skinny cut sandwhich - thin cut bread with less meat and cheese. For you meat lovers, you can get double meat. What I like to do is get a turkey sandwhich and get thin cut; that way its less bread but the normal amount of meat. I recommend the ice cream shakes there as well as the broccoli and cheese soup to try out at least once. What also is helpful if you are in a rush -- phone in your order and it will be ready when you arrive. That way you dont have to stand in line at noon for 20 min; you will be able to step in, pick up sandwhich, and return to your desk to resume your carpal tunnel syndrome. -) read more

I was contacted by the owner who said they would like to invite me back to eat here and asked for my address to send a gift card. Two months later...still no gift card. I won't hold my breath that it's coming. Why even bother pretending to care to make it up to customers if you aren't going to follow through! read more

Mmmm potbelly. Big Chicken and cheddar on wheat Add: bacon All the topping, bag of chips, oatmeal chocolate chip, mac n cheese with hot peppers Should I go on? Yum. read more

I work down the street from this potbelly every time I've come in it's been a pleasure. I don't know who the people were today but out of ALL the potbelly's I've ever visited this was the absolute worst experience I've ever had at a potbelly. Not only was I (and other mobile customers) ignored and left to wonder where our order was. They kept piling sandwich orders and not checking names or anything to see if it was one of ours. Finally one of the other customers spoke up pretty upset since it had been maybe 30 minutes since they had gotten there. We were talked to with attitude as understanding as we tried to be because they were busy, my sandwich just never came out. Finally someone tells me it's not even started but people that mobile ordered after my mobile order had huge orders ready to go. When I'm finally handed my sandwich it's not even made correctly I try and get them to put toppings correctly on my sandwich and show him my mobile order stating the toppings I want and he pulls out a receipt and says "I only see avocado" I'm like okay but it's on my mobile order for today!! Like seriously that's not my fault it printed out that way in your end so he says I'll put them on the side and you can put them on your sandwich and then just hands me a random mess of toppings doesn't even bother to look at my phone for the ones I want. Also when I said I pretty much get everything but mustard and onions and you give me 3 mustard packets in the bag of random toppings. I felt crazy it's clear they were not listening to me. I've never been so disappointed in a potbelly it's my absolute favorite sandwich place. I was so excited to have one down the road from me now I don't even want to go back. read more

Potbelly - Sandwiches Near Me - Dallas, Texas

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I always loved Potbelly sandwiches because they have different ingredients. But recently I had a bad experience with them. I had a Mediterranean sandwich yesterday... and this is the first time that I got disappointed with them. After my lunch, my stomach really pained a lot and continued till the end of day; I could not think of anything else that I ate yesterday. It really brought a negative image towards them :( read more

At lunch with the family today. Good food and friendly staff. Not to familiar with menu and employee was very nice in helping us order, especially helpful with our boys. Nice place... read more

I eat here often. Fresh great food but my only complaint is that they are constantly out of SWEET TEA. The location is great besides of uber black suburbans taking up a lot spaces waiting for a "ping" in the uptown area. Very frustrating! read more

I am liking these sandwich franchises a lot better than subway or quiznos! The venues are nicer and the quality of ingredients is obviously better! My GF argues with me where they started and she says they started CHItown but shes stupid! The sandwiches are tasty and service is snappy! FYI this spot is specifically busy at lunch time due to being so close to downtown area and office buildings lots of hotties! read more

Potbelly is stingy with their vegetables. I got one piddly tomato on my long sandwich. When I asked for more tomatoes, I got bad service. Next time I'm asking for her first born child. Honestly, there won't be a next time, I'm going back to Subway's sea of vegetables. read more

I gave them another chance. Order placed online 8:55am requesting delivery 11:45am - 12:00pm. Called at 12:00pm order and was told it was going to be at least another 15 minutes out as the driver was on a different delivery and 10 minutes away. 12:30pm, now 45 MINUTES LATE called again, woman who answered told me she would call to find our where the driver was and call me right back. 12:34pm order finally delivered. One would think 3 HOURS prior notice would be PLENTY of time to have some forethought on delivery, evidentially proper planning is NOT part of this store's philosophy. No more chances from us, three strikes and they are out. read more

The rain was so strong that day, it was flooding everywhere around me and my dog in that parking lot, I was using the ATM there and my Uber canceled on me, so I looked for a place to hide from the rain but It was late and all shops were closed. A nice lady works in this shop named Kay came with her umbrella and invited me to stay inside this shop till the rain is over, although it was after working hours. Thank you Kay. You're real good Samaritan. read more

Slow slow slow. There really aren't a lot of choices on the menu here. It felt like a rustic Quiznos, since deceased for obvious reason. I was in the neighborhood and figured I'd try it. Probably won't be back. read more

Friendly service Low cal menu Fresh salads Good sandwiches build the way you like. read more

Why this place doesn't have 5 stars is beyond me. Food is amazing and reasonably priced considering the quality of the food and service. Only suggesting I have is make more cookies. read more

The sandwiches aren't bad, but Do Not Order Online! I've tried it twice, and they lost it both times with weak excuses of computer issues. Only found out when I call for missed delivery, and no answer on how I am supposed to know they had "computer issues". Not buying it a second time. Clean up your act or take the service down. read more

It took me to time to try it and I must say if was good. I have one near home, but I tried it for the 1st time here in Dallas. I ordered the mushroom melt on wheat bread and it was amazing! read more

I love me some Potbelly! Let me start off that I first had Potbelly from the ORIGINAL location in Lincoln Park in Chicago. Makes me super happy that theres a location 1 minute away from my apartment. Get the Wreck with everything on it! I don't get tomatoes because I hate them, but I love my sandwich drippin! I miss the Vitners chips though! Oh, and don't forget the Oatmeal Chocolate Chip cookie!! read more