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    Potbelly

    3.8 (127 reviews)
    InexpensiveSandwiches, Fast Food, Salad
    Open 5:00 am - 10:00 pm
    Updated a few days ago

    Potbelly Photos

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    From this Business

    POTBELLY ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

    Recommended Reviews - Potbelly

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    Reviews With Photos

    This was my $18 sandwich.
    Doug N.

    1-Star Review -- Potbelly Sandwich Shop (Dulles Airport, Concourse A) In 53 years, I have never written a bad review. But I genuinely feel a moral and legal obligation to share this experience, because what happened was beyond unacceptable. I approached the Potbelly Sandwich Shop in Dulles Airport (1 Saarinen) and immediately encountered what can only be described as the worst customer service I've ever experienced. Three employees stood together talking and completely ignored me. I walked to what looked like the order area -- no signage anywhere -- past a young man who was the only one actually working. When I finally asked for help, one of the employees snapped at me, in a harsh and dismissive tone, "Do you want to order? Then you need to go back there and order." No greeting. No assistance. Just attitude. I ordered the Avo Turkey. The key word here being "Avo." They handed my sandwich off to the toppings employee, who then asked me what toppings I wanted, even though the ingredients were clearly stated on the menu. Then the same rude employee asked, "What did you get?" as if she had paid zero attention to the entire process. That's when it hit me -- they were charging me for the avocado without putting any avocado on the sandwich. When I pointed it out, she begrudgingly unwrapped the sandwich and slapped some on, then reassembled it like she was angry I caught the mistake. I'm sorry, but this felt like a slap in the face to me, to Potbelly Corporate, to their shareholders, to Dulles Airport, and honestly to the entire city of Washington, D.C. This ruined my day and my 6-hour flight. It was like watching an episode of Beavis and Butt-Head -- except those two would have provided far better customer service, and at least they're entertaining. Do better, Potbelly. Much better.

    Rara Q.

    The bread's just okay, but the overall sandwich flavor is good. It's not the spot if you're looking for a really satisfying, "wow" kind of sandwich, but it works great for a quick, balanced meal when you're on the go.

    Robert S.

    I am a big fan of Potbelly. Whenever I see them around, they become one of my top choices of fast food places to go. I like grilled and hot sandwiches, not a big fan of cold cuts or sandwiches that are served cold. Here they prepare your sandwich, the way you like it and then it goes through the toaster over conveyor belt, making the entire sandwich, hot and toasty.... Then they place whatever toppings you want. I got the grilled chicken and cheddar and it was yummy.... Lots of table in front of the restaurant to sit down and eat.

    the interior of a potbelly sandwich shop
    Eva G.

    I know their specialty are sandwiches and they are good, but you need to try their soups! I ordered the Broccoli Cheddar soup. Omgggg it was delicious. Perfect in flavor and not salty at all. Was glad I ordered that. Can't wait to try other soup choices!

    Bacon egg and cheese sandwhich
    Jerry T.

    Service was really fast and got my order in so I can pay and run to my flight. Price is fairly reasonable considering the airport pricing. But overall food was great and filling before in flight snacks. Workers were nice as well so that's a plus for sure.

    Lu-Shien T.

    Probably the best value for money in the terminal. Efficient well made sandwiches. The original was plenty. Big if you are ravenous. Will have to remember this place to bring sandwiches onto the plane

    Chocolate milkshake
    Rabia J.

    Potbelly ' neighborhood sandwich shop' - - It's a sandwich shop in IAD terminal B with a ton of options like: prime rib, Turkey, chicken, tuna, skinny choices (with few calories), peanut butter and jelly, Mediterranean, veggie sandwiches. In the menu also they have have Mac and cheese, sides, salads, soups etc. In drinks they have made to order milkshakes. I ordered the milkshake in chocolate flavor. The employee was efficient in making it and it tasted good. It came with a little cookie on top of the straw. That was a cute touch. The prices not steep as some airport choices. My order was to go before my flight. But they do have a good amount of seating in their small shop. Overall, decent quick place to pick up or sit down to eat or drink before flight time.~

    Farmhouse Salad (To Go.)
    Shante A.

    This was my first time noticing the rise of both hunger and emotions. With an "Eat first, snap later-" kind of mood. Potbelly's Sandwich Shop caught my attention for dinner. I had the urge to taste both Potbelly's Traditional Dressing and a simple Balsamic; therefore, I went Dutch on their Farmhouse salad (a rendition of a Cobb salad.) I drizzled half with their traditional dressing and the other half with their balsamic dressing. This salad had my taste buds singing, "Old McDonald had a farm. E-I-E-I-Oooh... with some oink, oinks here and cluck, clucks there... here's some bacon bits there's some diced, boiled eggs... and every where was a layer of deliciousness within a bite. One of the Austrian Airlines' flight attendants couldn't resist complimenting the salad.

    Tuna Salad & Swiss
    Che M.

    Scary! My stomach is quivering just thinking about the person who eats this tuna salad! is that milk or mayonnaise? Yikes!

    Turkey 6in
    Gregory B.

    Everything tasted fresh, even when I was ordering at 6:30am and not at a normal lunch time. I was anticipating shredded turkey breast, but got chunks of chicken. I guess that's how they normally do it, so just an FYI. I ordered broccoli cheddar soup and the employee yelled it out, but I realized after I left that I never got it. Don't know if I paid for it since I threw away my receipt, so I wished the workers had better communication.

    Chicken Pot Pie soup

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    Photo of Dan J.
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    14 years ago

    Always love potbelly sanwiches. Great atmosphere and great food.

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    15 years ago

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    15 years ago

    the italian hot pepper in the sandwich give it a real kick. I like it.

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    15 years ago

    Best airport food I've had in a long time. I got the chicken salad salad and it was delicious. Go here if you are in C.

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    Photo of Soni S.
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    12 years ago

    If you want to have a vegetarian sandwich that is more expensive than a non-vegetarian one, go to this location of Potbelly...

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    Photo of Will Z.
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    10 years ago

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    13 years ago

    good swis on ham in wheat!

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    Page 4 of 4

    Ask the Community - Potbelly

    Brew Birds - Avocado toast + fried egg & bacon

    Brew Birds

    4.3(242 reviews)
    5.4 mi
    $

    Can't believe I haven't written a Brew Birds review yet. I go there at least once a month, and…read moreit's generally my suggestion to anyone visiting or hanging out at our place. It is walkable from our neighborhood, which we are so lucky to have. The staff is friendly, the patio is a nice place to chill, having a short list of beers on tap is great, and the food is *amazing*. I can personally recommend their breakfast burrito, the tots, the roast beast, the turkey BLT, and the smash burger. They do "simple" food just very well. It's definitely not a "fast dash" type of place - there's typically a small line and you'll wait and sip your coffee/beer while they make your order fresh - so don't expect Wendy's speed but it's also incredibly delicious in a way no fast food place could dream of. Support Brew Birds!

    I've been seeing this place pop up on my searches for great places to eat near me. I decided to go…read moreand check it out. Large variety of coffee and breakfast (breakfast until 2 pm). Large variety of sandwiches, wraps and their speciality burger that changes through the month. We got the Fried Chicken wrap and the Cheesesteak sandwich. Both were delicious and made to order. I will come back to try their burger and other sandwiches ... and coffee. They carry a lot of IPA's. More than I can list. Many places to sit but I am sure they fill up during breakfast, lunch and dinner hours. I highly recommend this place for coffee, sandwiches and IPA variety.

    Photos
    Brew Birds - Coffee cake

    Coffee cake

    Brew Birds - Roast Beast

    Roast Beast

    Brew Birds - Fancy Grilled Cheese

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    Fancy Grilled Cheese

    Twisted Sweets and Savory - Hungarian on Jalapeño Bagel sandwich!

    Twisted Sweets and Savory

    4.8(126 reviews)
    3.9 mi

    Sometimes you just want to reward yourself with something sweet and…read moredelicious.  That's why we decided to head on over to Twisted Sweets & Savory.  We had never had chimney cakes before - an omission that shall not be allowed to happen again because - Yum!  These are like if really sugary donuts were stretched out into long snakes of dough and then coiled up until it made a wonderful open tube to be coated with all sorts of great things. We chose to do the pistachella and the bounty.  They both featured Nutella and if that wasn't enough, one added crushed pistachios and the other coconut flakes.  They were very tasty but very rich and between the two of us, we had to admit defeat before finishing them both.  Happily, there are to go boxes to bring home any remainders.  The space is very clean and there are tables and lots of napkins (which you will need because these treats are both awesome and very messy).  The staff was very friendly and the parking is easy in the lot out front.  We will have to come back again to try some of the savory options to definitely be followed up by another dessert one. MMMMMM

    My wife surprised me with lunch today. She got me the Hungarian Sandwich (a nod to my roots), and…read morethis is one of the best sandwiches I've had in a long time. Absolutely fresh veggies, the roll (bread) was just right, and the Hungarian salami was scrumptious. This brought a smile & cheer to my day. I enjoy supporting local businesses, and you will see me again. Don't hesitate, and just try something new! You will be happy you did.

    Photos
    Twisted Sweets and Savory - Inside

    Inside

    Twisted Sweets and Savory - Bounty chimney (Nutella, cinnamon sugar, coconut flakes)

    Bounty chimney (Nutella, cinnamon sugar, coconut flakes)

    Twisted Sweets and Savory - ITALIAN TWIST CHIMNEY

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    ITALIAN TWIST CHIMNEY

    Potbelly - sandwiches - Updated September 2026

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