Alright, let me just say that if it wasn't for the very nice young man behind the cash register, I would be giving this joint a one star. I was a Qudoba virgin before tonight. I was craving a veggie fajita, but because I had just moved to Mill Creek, I didn't have the ability to make a fajita at home, so Qdoba it was! The two girls behind the prep counter were ok, not overly friendly, but I have experienced much worse customer service. The young man manning the register was awesome (I wish I had his name!) very polite and reduced the amount of my veggie fajita because all I got was the tortilla, peppers and some cheese. I left the place feeling pretty happy, and really excited to fulfill my craving of a fajita. I sat on the floor of my apartment with my dog and shared some of my peppers with her before biting into the what should have been wonderful, magnificent and much anticipated fajita. I got about three bites in after sharing with the pup when I hit a wall. My taste buds quickly noticed the peculiar taste that filled my mouth. It was one of those moments where you quickly spit the entire contents of your mouth out, while gagging and praying to the porcelain god that you make it to the bathroom before you vomit on your new floors. The taste was almost indescribable. It was like bleach/cleaner met something completely rotten. I was completely disappointed in the food needless to say! Thank you for my one night stand Qdoba, we will not be meeting again! read more

Went here with my girlfriend today. Horrible customer service. The employees act miserable and they reflect it in how they make the food. Both our meals were poorly made, my burrito was the size of my palm with barely any chicken in it and my girlfriends bowl was bland because they barely gave her any salsa even though she asked for two types of salsa. This isn't the first time something like this has happened either but at first I gave qdoba the benefit of the doubt however this was the last straw and I'll be going to chipotle from now on and I'll gladly tell everybody I know that this qdoba location is trash. read more

Ya know honestly, reading a few of the previous reviews and it leaves me scratching my head. I love this location so much better than just a few miles down the street passed the freeway. The staff is so much friendlier here at this location, the quality of food is so much better. Most places with this kind of food service (order, they make it in front of you, you sit and eat) they all have very similar prices....so no complaint there from me. I went there only a couple times, and both times had MUCH MUCH better service from the staff than at the other location. The staff here seem to really enjoy their job, very happy to be there, and very happy to give good customer service. Rhonda, specifically, yesterday was amazing! She encouraged me to register my rewards card (that I've had for weeks and haven't registered) and explained to me a couple of the great rewards that come with registering the card. As well, she went above and beyond to bring me my receipt so that I could input my claim code and receive my meal from yesterday on my card as well. I kind of sat in the corner behind the soda station, so I don't know how long it took her to find me...but I thought that was awesome of her! She was very helpful. If she's a manager, that's an awesome manager....if she's not, she should be!! There's another mexican grill that I typically like, but since there isn't one close by, this is the next best thing...truly! Won't return to the Bothell location, but definitely a returning customer here. read more

The 2 stars is not for Qdoba in general, I love Qdoba. The 2 stars is for this location. Even though it's conveniently located, my husband and I go out of our way to Alderwood or Everett Mall locations for two very important reasons: the staff isn't very friendly, in fact the manager/franchise owner is down right curmudgeonly and the portions, especially on meat are getting smaller and smaller. We'll go to another location where we get good size portions with a smile. read more

I'm a fan of Qdoba but I'm not impressed with th e Mill Creek restaurant. I've been there 4 or 5 times now and the food seams old, especially the lettuce they use for their salads. Today the meat was scraped from the bottom of the container and was very dried up. I got a salad, cheese quesadilla and small side of beans for $17 + change. I think I'll stick with taco time. On a positive note, the service and young people working there is always fantastic. read more

I love Qdoba and I was very happy with my experience at this Lynnwood location. The two ladies that helped me were both very friendly. They kept the restaurant clean and the soda/condiment bar clean and stocked. I have been to this location several other times and have always had a positive experience. I will definitely be back. read more

I am so upset with Qdoba. I have been a long-time customer since the beginning. My family are all Qdoba customers as well. I raised my children taking them out to Qdoba, and now they have children of their own eating there. I have used Qdoba's catering service; super expensive! Tonight, I drove about 10 miles out of my way, because the restaurant that was here in Everett is now closed. The only option I have is Mill Creek. The wait staff there are young and rude. I ordered a taco salad with smoked brisket. When a tiny parcel of smoked brisket was applied to my salad, I asked for more. I was informed that I was going to have to spend two dollars extra for the additional smoked brisket. This made me furious. The two dollars additional smoked brisket doesn't even compare with a "normal portion" that I got from the Everett location prior to them closing. Today... Friday; I worked in the U District, I sat in traffic for an hour and a half, didn't eat all day, and finally made it to the Millcreek Qdoba at 7:30 PM to order food. And was told that I was going to spend two additional dollars for half the portion of meat. I'm super sick of Qdoba raising their prices! I've had it! First, our point system went South... And got wrapped up in an app that doesn't work. Then the app that doesn't work ended up extending our point system even further. The pricing of the food went up, and certain locations closed their doors. Now I have to drive four times as far to get half as much meat for two dollars more. I have a big event coming up and I was going to order Qdoba catering. The last time I did this; for a memorial service, it cost me over $600. I am no longer going to order Qdoba's catering service. I've had it with them treating me like my patronage doesn't matter. I'm a valuable customer, my family and my friends, are valuable customers too. I'm sick of the nickel and dime treatment. The child that wanted to charge me two dollars extra for half as much meat this evening was spiteful and rude. The boy at the cash register apologized for her. It wasn't his apology to make. I'm done with Qdoba. If I want to be treated like this I'll get a burger somewhere. Done! And ..... done! read more

This place is ridiculous. Every time I order a burrito they wrap it in a rush causing everything to fall out and become a mess to eat. To top that off when they wrap a burrito really badly and you ask them to re-wrap it all they do is add a tortilla around the poorly wrapped first attempt. That makes the burrito taste terrible and is a waste of money. I do not suggest this place as their employees are in too much of a rush to simply wrap a burrito. I think more training and customer service reminders are needed. read more

tried this place this weekend. very similar to chipolte grill. would prefer 3.5 stars but that is not an option. i chose the veggie burrito. almost the same choices at chipolte grill: steamed rice, black beans, guacamole, salsa, sour cream. i will return. i think a naked burrito might be a better option. the burrito was large and difficult to eat. changed the rating to 4 star. the naked burrito is good and some healthy choices like brown rice. i usually eat here once a week. read more

This place is great! They seem to always be well staffed, so fast moving. It is clean and very friendly! We work in the area and all of our employee's love the healthy alternative to fast food. Keep up the good work! read more

I buy the exact same lunch here 1 day per week each week. Today, the portion was about 1/2 the size (SERIOUSLY), and this seems to be a trend. Maybe the manager was there, but seriously, be consistent. I will likely change my weekly lunch spot. read more

I came to Qdoba around 6 and it wasn't even that busy, I have been to this location multiple times and have seen it way busier with way better service. I have never experienced servers so rude before and careless. I only got eye contact from one of the 5 girls working. They were sloppy with our food and cross contaminated it by having random pieces of lettuce in our side sour cream and pieces of tomato in our quesadilla that we didn't ask for. They threw our food into containers making it so we could barely eat it. We also ended up having to eat in our car because the lobby was messy and dirty. I usually love this location but sadly won't come back due to this experience. read more

My favorite place for lunch during the work-week. Tasty and healthy. Best fast food in Mill Creek.

I was checking out the area considering a move, and have historically been a customer of Chipotle. Someone recommended that I try Qdoba because I hadn't heard of them previously. I have to say, I was mighty impressed. Between the husband and me, we had a brisket burrito and a chicken nachos. The brisket was delicious, and reminded me a lot of the barbecue brisket I used to enjoy growing up, and, to my surprise, I was able to get guacamole on my burrito for no extra charge! Also, the 3-cheese queso was legit, just like I would expect to have when traveling home to Texas! I haven't had queso like that for years, and it was also included for free on my burrito. My spouse suggested I try his nachos, which were covered with queso, and they were so good! I was only supposed have a taste, but ended up eating half of his nachos. They were so nice, they gave us more chips without charging us. I really appreciated the friendly young woman who made our food and rang up our order. I also was impressed by their drink machine, which had so many options, I got something new and different with each of our three fill-ups. We definitely will be returning. read more

Of the multiple times I've visited this location I have noticed a number of health code violations. I was unsure why they are so careless about keeping the front end sanitary when they prepare food right in front of you. I would think they would be more careful and clean. Most of the girls making the food didnt have their hair tied back and were constantly touching it. While sitting there and eating my food I noticed multiple girls touch their faces and one girl whipped her nose with her glove on! Absolutey disgusting. I also noticed that when there wasnt a line of people to serve, the employee's freely ate and drank while at the front counter which shocked me. Almost every time i visit this location i get cross contamination in my order in result of the food preparation being messy and unorganized. As i watched the girl employee make my food she seemed to care less that there were random pieces of unwanted food she was putting onto my tortilla. I will not be visiting again. read more

I have been to the Qdoba in Canyon Park, Bothell, so I thought I would try this one out since it is closer to my house. I know they just opened about a week ago and I want to give them some slack, but they were training a lot of people on the assembly line who didn't seem to know what they were doing yet. I went in at 2:30 on Saturday afternoon and ordered a grilled veggie burrito. The veggies had a really good grilled flavor but they only gave me about 2 tablespoons of veggies. When I saw how little they had put on my burrito, I asked them for a bit more, which they did, but I'm glad I noticed it before I got home. My impression was that the burritos are loaded up with rice but then the other toppings (sour cream, etc.) are very small. The service was very friendly but I did feel rushed along in an assembly line. Maybe this is just because they are newly open and still need to even out their assembly techniques. I will try them again in a few weeks. read more

If there was a no star I would absolutely pick that. Worst customer service I've ever had in my life. I wouldn't expect the highest quality of service coming here but I would at least think the staff would know how to do their job. There was 5 people in line including my boyfriend and I. All I wanted was to get a taco salad with veggies. The girl in front of me ordered tequila chicken. Which had to be made. They rang her and her boyfriend up and the girl who made her stuff didn't even know what to ring her up as. The customer had to tell the staff... Then once the tequila chicken was made for the customer in front of me the lady put it all over my salad and I'm vegetarian. So then the lady working proceeded to laugh like something was historical. So I had to make my salad all over again which I was fine with. She then asked what I got on my salad and I asked for everything and then we get to the fajita veggies. She put like maybe 4 veggie strips on my salad. So I asked for more. She then proceeded to tell me "well they need to be cooked" I said okay...?? Thinking like obviously they need to be cooked. She then yelled to the back staff and said "I need Fajita veggies!" And the lady yelled back snobbish " well I still need to cook the onions!!" So I left with being charged my 5 veggies strips and half the stuff I asked for on my taco salad after telling her twice wasn't even on it, and didn't notice till I got home. I will never be back to qdoba. And how about you hire some people that know what customer service is and how to do their jobs. Chipotle forever has my heart. read more