Food is about the same as other qdobas. Entrance to store is filthy, front door so dirty you don't even want to touch it. Inside flies everywhere. Bathrooms disgusting. Lobby hasn't been swept or mopped for a while. Dead flies on window seals. You don't even want to eat inside the restaurant it is so nasty. read more

This place used to be good until they got rid of the shredded beef (which was a coroprate decision) but it just isn't really worth going to any more as I liked the shredded beef the best. Hopefully they will bring it back at some point. read more

I stopped going to this location because every time I went in there were flies all over the restaurant. I went in today after 3 months of not going there and they still have a fly problem. read more

Great food. Friendly service. Thats the 4 stars. It is a one star for cleanliness. Owners/Managers: Please clean the place up. Dirty floors with food all over. Serving area not cleaned up. I worried about the food based on these things. A fly problem inside too. Plenty of people and not busy. Come on guys. I want to be a return customer. It's worth the effort of keeping this place nice. Hope this helps. read more

I've been going to this location for a little over a year and every time I go I have a great experience. My fiancé and I have a bit of an obsession (if we are being honest). We try not to eat overly processed fast food if we can avoid it-- in terms of meat/proteins. And qdoba is the place we can rely on the most. We visit in the morning more than lunch or dinner times and Albert, the person who serves us, is awesome. He is always ready and has a positive attitude early in the mornings when we come in. If you are served by Albert, know you are in great hands. read more

Pretty bad experience! Everyone but one person was exceptional! The young man with the black hair maybe 15-16, you should look up customer service! You were very Rude and just seem bothered by your job. Your job is to take people orders and answer questions we have about your menu! YOU SEEMED ANNOYED THE WHOLE TIME THE LADY IN FRONT OF ME ORDERED AND THEN EVEN MORE ANNOYED WHEN MY CHILD ORDERED. Your job is not that hard please evaluate your customer service! I only ordered half of what I wanted on my burritos since you decided to splash black bean juice all over everything. THE LADY AND OTHER MALE Working the line even tried to joke about how your always in a bad mood to try and ease the tension in the air. Your co workers should not have to make excuses for your foul behavior. DO BETTER! The manager at this location has a harder job with it being high schoolers but maybe she should work the line to see how he acted! I usually love this location.... read more

Qdoba is definitely my favorite fast food establishment. I get the loaded tortilla soup every time and I have never been disappointed. Prices are comparable to the competitors, and portions are massive. The restaurant is clean and modern. Staff are friendly. No complaints here! read more

QDOBA Mexican Eats - Mexican Near Me - Reno, Nevada

I love Qdoba and the burritos are huge! They have the best options too. Melted cheese a ton of meats it's like a subway but with burritos and obviously different fillings. They serve beer and have a nice view. How could anyone complain. read more

My boyfriend and I used to eat here. Then about six months ago, my boyfriend would get a migraine after eating there. We asked if there had been a change in suppliers or ingredients, but were told there had not been any. They also started putting less and less cheese on items that came with cheese, and when I asked for a bit more cheese, just so there would be the "normal" amount, I was charged for extra cheese. The pico de gallo has overpoweringly strong raw onions in it. So, we don't eat there any more. It's a shame, because when Qdoba first opened here in Reno, we really enjoyed the basic, simple flavors and we thought the pricing was reasonable. read more

Very rude, small helpings, food was cold and the guacamole was brown!!! Can't say that I will be back anytime soon!

This tends to be a late night spot for us. Even tho we roll in close to closing time the staff are always friendly, it's always clean, and the staff are more than happy to accommodate requests. We love the anchors but everything we have had had been awesome. You can order online, but we like to go thru the motions and order in the store. Never a bad experience. read more

I'd been to Qdoba before and expected similarly good results. Unlike the one at the south end of town, I didn't find the interior annoying, offfensive and ugly. The staff was motivated and friendly, very helpful. I ended up getting the mango chicken salad. I added some dressing to it and said I'd pay extra. I paid extra (1.00), but wasn't told I would. That's pretty much fine as I was pretty clear that about what I wanted and didn't care about the expense. Ideally, I would be told that I was paying extra and how much before the order was rung up. I also got a brownie that was thick, rich and large and only 1.00 or 1.50. That's and unusually good deal. I was in and out pretty quickly. Once home, the food was delicious as I accustomed to experiencing from Qdoba. Marinating is the ish and it's nice to see one chain recognizes that and how to have a good recipe for it. Recommended, largely because of the quality of food and taste for the price is extraordinary. It's fairly healthy too, lean and fresh. read more

Been here several times and the food is really good! Their burritos are huge and absolutely killer! Their meat is yummy and the chips are always tasty. The problem I have is that the menu and service don't really go together very well. You order something from the menu that looks and sounds really good, but then they just look at you and ask you what you want. Well...I want what I ordered! The thing on the menu that comes with all that yummy stuff! Instead they ask what you want and then stare at you sort of weirdly. But it's not clear what all you can have them put on your food! Does that yummy guacamole cost extra? What about that stuff there? I don't know...it's just not very clear. Also, the employees tend to be young and they love to gossip about people and it makes you feel like as soon as you sit down they're going to gossip about you. The parking is rather limited and we've had to wait for people to leave. Eating here is often a bit of a weird experience, but I'm thankful that they're open early for breakfast and close later than most of the places around. read more

Using the app to order so all I have to do is pick up has been fantastic. They still have curbside delivery however that's hit & miss depending on how busy they are or how much staff they have working. read more

Good food, they are usually pretty fast. I order online most of the time and 9/10 times they have it ready for me when I get there. Sometimes the customer service is lacking, they are never rude just don't greet you as warmly as they could. Overall a great location! Fast food, fast service, good portion size! read more

Food is usually pretty good but the last couple times we have been in they have been out of stuff. At 6:30 p.m. on a Sunday they were out of steak and Fajita veggies. read more

Not bad. Let's put it this way- it's a step up from taco bell food. Friendly staff. Clean, well kept resturant. Nice patio for out door dining if u choose. read more

QDOBA Mexican Eats - Mexican Near Me - Reno, Nevada

Wow holy moly, I love Qdoba and I always order their food but this time I was shocked. I went there on a Monday night, late night, and was eagerly pacing through the door to order my chicken bowl. However, I was greeted by a horrible nasty mean service woman with glasses around the age of 18. Now, I'm leaving at four stars because the food was good and I was in and out, so I can't really give them one star and justify it. However, watch out with the girl with glasses she is a completely loose cannon and will ruin your night. read more

Was brought here once by a coworker. Absolutely loved it. Now it is a go to fast food restaurant. Wife and daughter love it too. Food is quick and fresh. Options are endless and never disappointed. Tacos and burritos are to die for and the queso is amazing. read more

The food is always good. The service is good if you are ordering there. If you place an online order the service is terrible. The first time we did an online order it wasn't even started when I went to pick it up. I got there 15 minutes after it was supposed to be done. When they finished it, they just gave me the bag. No apology, or thank you. And the order was wrong. This time picking up another order the girl gave me the bag and walked away. No greeting, no thank you. I get the feeling they don't like online orders read more

Quick, convenient stop on my way home from work to grab dinner for the fam. The staff is friendly. The food is fresh. And I LOVE their updated reward program. Super convenient. Only downside...the location of the restaurant, that shopping center is always so busy. read more

So I normally give a restaurant a few tries before I write my review and to be fair this one I have visited twice. Qdoba has legendarily slow service when it comes to making meals so in the past as with other Qdoba's I placed my order online so I could pick it up without having to wait 30 minutes for them to make a few tacos and a burrito. The first time I stopped by the restaurant there was another "call-in" order ahead of me. A woman sitting in the restaurant area with a quite sour look on her face. I have worked in restaurants before and I know unhappy customers come with the business. So I didn't think anything of it that I had to wait an additional 15 minutes over the 30 minutes I was instructed to wait prior to my arrival. For those Qdoba execs who are a little slow with math, that is 45 minutes for 3 tacos and a quesadilla. Again I didn't think much of it but the one other person in line and the other person in the restaurant is hardly a rush by any stretch of the imagination. I also ordered a cookie and a brownie with our meal. Sadly they were out of cookies but I was offered to my money refunded for the cookie with a tone that indicated that she was doing me a favor. I also ordered a brownie with my meal which I should have checked before I left the restaurant but for some reason I thought this place would serve good food. When I got home the meal was decent, a little overpriced for what it was but not horrible. However the brownie was dead and by dead I mean I actually stood on the brownie with my shoe on and it didn't crumble. Its not legal to serve food to prisoners like that I cannot fathom why someone would think it would be okay to sell food to a customer that is obviously past date. That would be what is the word I am looking for? Oh yes illegal. Honestly at that point it wasn't worth the gas to go take the brownie back so I cut my losses and tossed it into the trashcan where it made a resounding thud. Cut to 02 May 2016 7:00 pm I figured I would give this place a second shot. Again placed the order online but this time I didn't put my credit card information in. I will pay with cash once I get my order and check it to make sure I haven't been sold more dead food. Place my order a few minutes after 7:00 pm so the machine tells me that my order # 19 will be ready in 30 minutes. I wait the required amount of time, roll into the restaurant and there is 1 customer in line. I say yeah I am here to pick up my order. Order #19. Low and behold 3 people staffing the restaurant. More employees than customers and my order is not only not in progress but they haven't even started it yet. So why was I told to wait 30 minutes? I told the girl behind the counter hold on. I am not interested in the order anymore don't make it. I will go somewhere else. She cops an attitude with me like it is my fault she didn't do her job. At this point I was a little angry that they hadn't started our meal at this point but i was happy I wasn't dumb enough to put my credit card info in this time. I took a deep breath walked away and the girl behind the counter offered up a sarcastic "have a nice day" on my way out. At this point she has now escalated what could have been a simple bad experience to an intentional insult. So I turned around and asked her who that manager on duty is, she stuttered for a moment and then said "Orlando is the manager in the back" do you have a problem. I said no, no problem I will take this up with someone that cares. I went to subway to pick up quick dinner for my wife and I. Reno is not known for any kind of take out experience once you get away from the midtown area and I really wasn't in the mood for anything that required a deep fryer. I checked the Qdoba corporate page and I was actually appalled that their corporate site is littered with customer complaints about experiences very similar to mine. Here are some quotes: "Don't know if anyone has ever tried the New Mexican Restaurant QDOBA on Gratiot & Masonic in Roseville, MI, but after our 1st time there last not, I would suggest not wasting your time or Money!! Its not like a sit down restaurant, the people serving you behind the counter are Rude, Mr. Princess behind the cash register likes to pick his nails while your standing there holding your money out to pay him!" "In Feb2013 I had complained about the lack of customer service in the Rapid City store. Well once again last night(4-25-2013) the service was bad. My wife had requested schredded beef well once she started to eat she realized that they put pork in and not the beef it also had a Huge piece of fat that was disgusting. When we went to pay the person at the register was going so fast the he forgot her tortilla and Crushed all the chips for my Nachos." This is a corporate attitude of we don't care about our customers, Its not just my experience it happens nationally. How is Qdoba still in business? Here is a better question why is Qdoba in business? read more

Great grub on the go. I have been traveling through this area for a few years now and Qdoba is usually the go to spot for a quick wholesome meal. I have to be honest it was a bit of a let down this time around. They do have some new deals going on like their 2 for 5 special. The naked burrito and a bag of fresh chips is old faithful for me. The queso burrito is really good second choice. read more

Possibly the greatest steak taco salad I have had in my entire life and quite possibly the greatest ever known to man. After my first bite and I had regained my composure, I'm pretty sure I heard angels singing. Oh and their ice tea was good too. read more

Showed up at 9:30pm on Tuesday. Doors locked. Main lights turned off. Please update your hours

Always a nice place to stop for a quick fresh dinner. Me and my husband always share the craft 2 and have plenty to eat. Staff is always very friendly. read more

Food is mediocre, honestly I only ever go here when I'm coming home late from work and don't feel like cooking. As a vegetarian, I really appreciate "made to order" food, but I wish the food was hotter. I only live 5 minutes away and by the time I get home my food is cold every time. read more

Meh. I've experienced better. It was highly adequate. Nothing special. The only saving grace is the habanero salsa.

Never tried this place and didn't know what to expect. Really surprised, had the smoked brisket street tacos with habenero salsa, diced red onion, fresh chopped cilantro with shredded cheese, everything thing was fresh and delicious. Will definitely be looking for this chain in the future. read more

Very mediocre Mexican food. Nothing special in the taste department. Food on the boards looked like it's not properly changed out for freshness. read more

I really adore Qdoba because the food doesn't make me sick. I go there frequently because it's healthier than fast food or a burger joint. I use their frequent buyer card, it helps when you reach a certain amount of points you get a freebie. I never had an issue with the staff. read more

Great food.... great deals ...sign up for their customer card get many 2 for 1 coupons per year ...free meals for b days ..snow days..every holiday.... for taking surveys etc...you even get free chips and salsa for registering their card...never ever had bad food or bad service excellent... read more

I love this place! I have always gotten great service at this location. The food doesn't at all taste like "fast food"-either.

Last week I ordered a burrito the store manager was making the burritos, he was skimming on the portions ans served me up some frozen quacamoli which made my burrito taste like a frozen burrito, this is not the first poorly made burrito but it was the first time I felt the need to escalate outside the store, so I called Carol on their local complaint hotline at 7753227799 ext 210... after the call the manager came out and instead of asking how to make it better he was upset I called the complaint line, today I came in and the steak in my burrito was hard. burnt, and overcooked.. I made a complaint to D who instantly was hostile stating that her manager told her about me she was arguing with me in front of other customers, she then went on to try and convince me the meat is fresh by stirring it and proved my point by pulling up extremely burnt pieces and dry pieces, I have seen several times they pour the old meat into good meat and stir it so it is twice as old sometimes.. She continued to be hostile towards me a person who comes here at minimum 3 days per week for the past 3 years.. they refused to make burrito again with meat not burnt even after customerservice 8585224571 asked them polity to assist me. This place could be better with some new employees or management. After waiting a very long time for customer service to reach a manager to ask her to make the burrito I gave up, the customer service member told me to ask for a refund, when I asked she said the she won't do that, I explained to her that customer service instructed me to make request then she claimed to not have the ability, so now I am out of money and she still refuses to make a new burrito and actually argued that nothing was wrong with mine??? How is she an assistant manager?? read more

QDOBA Mexican Eats - No refund note Asst Manager and will not make new burrito - Mexican Near Me - Reno, Nevada

i had a last minute catering order because my caterer flaked out on me. I called Qdoba and spoke to the manager Daisy. she was awesome! she took my order for 40 people, last minute, and made it happen! even delivered it! I could not believe how great they were and so happy to help me!! thank you Qdoba, you saved my bacon!!! read more

Love this place! Delicious burritos or naked bowls. I love he big the portions are and they even give a military discount. Never disappoints. So delicious! read more

Not sure why more people have not reviewd this restaurant, I live in the North Valley and its nice to have a restaurant that you can sit down, enjoy a wholesome meal, a nice environment and not spend a fortune. Their food is great, the service was warming, like I belonged there. The TV always has games or news and I can enjoy a beer! Love the Guacamole and chips!!! MMMMMM read more

Bacon breakfast burrito. Two bites of nothing but bacon, and no bacon in the entire remaining burrito. I'm just wondering what planet the person who made the burrito came from, to not understand that people would like an even distribution of ingredients in a burrito. read more

When I go there I always get the veggie gumbo and I'm glad they've got the brown rice now! It's delicious & like my grandmother's.

We've lived out in the North Valleys for over 27yrs and when Qdoba first opened in Lemon Valley, we were so excited. We had always had great food and their customer service was unique and always professional until last night. When my family and I first walked in the employees were all in the back part that must be the food prep area they were clearly goofing off--- it was so evident because they had no clue there were even customers in the restaurant, it was like chaos was going on. Finally a girl came out to help us, she was so rude and unprofessional, asked us "what do you want" not how may I help you or what may I get for you. We ordered steak queso burritos but there was no steak in the serving dish except one single piece, the girl picked up the last piece and placed it on the burrito and closed it up, my husband proceeded to ask her "can we get more than one piece of steak on there? And what about the other steak queso's can we get steak on them? " she looked up immediately yelling at my husband saying "we are all out!" It was so startling we were shocked! My husband said "seriously it's only 8:30pm and you don't close until 11:00pm and you are completely out of steak? " she answered back yelling and this time glaring at my husband and said " it has to be cooked and brought out!!!" Just then another girl brought out the fresh steak, the other girl (America we found out later was her name and the manager) grabbed the steak from the girl who brought it out then proceeded to finish the one queso burrito but did not add anymore steak to the burrito with only one piece, my husband again asked "can you please put more steak on the one with only one piece?" She again yelled at my husband "oh so now you want extra steak!" My husband who was pretty irritated by now but kept his cool; replied "no I just want you to add the steak amount that usually goes on the quesos." She again yelled back " fine!" Then proceeded to the register to charge us, and looked right at us just glaring and yelled again "I'm charging you for extra steak!!!" My husband said "no you are not because I did not ask for extra steak all I asked for, was steak to be put on the burritos because you had only put one piece on there, and now you are trying to charge me extra and yelling at me in front of all these other customers, I don't know what kind scam you are trying to pull here but I'm going to call your manager and let them know." She laughed pointed to her name tag, glared at my husband and yelled again "I am the manager go ahead!" We left there in shock. We could not believe at first the chaos that was going on when we walked in, it was as if we had interrupted their party. Then the level of unprofessionalism, yelling at your customers and disrespecting their food orders then trying to scam them by over charging. My husband paid with a credit card also, now we are very worried that we will have discrepancies on the card or worse. We were so disturbed by this America girls behavior, for a manger to conduct herself in that manner (fast food or not) is completely uncalled for, unprofessional and pretty darn scary. She clearly had no control over her employees nor herself. We will never go back to the Lemon Valley Qdoba in Reno Nevada ever again and we will also tell everyone we come in contact with about our experience it was awful!!! We have called their corporate office. Put the complaint on Instagram, Facebook, google and now yelp! When we left we called another Qdoba to ask if the manager really was the America girl, they told us no that it was Victor and they said they would call him immediately to let him know what was going on. We have yet to hear anything. Shame on you Qdoba for letting your restaurant in Lemon Valley Reno Nevada get so out of control. read more