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    Quality Auto Sales & Service

    2.9 (9 reviews)

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    Golz Motors

    Golz Motors

    4.2
    (46 reviews)

    I have had a previous good experience with Golz, however, this summer my car repair went terribly…read moresour. My car overheated and wouldn't start, had it towed on June 15. I filled out the form with financial limit of $1000, left key and form in the overnight mailbox repair authorization. Said the car was ready Friday, I came to P/U Monday, car wasn't ready. Told to come back Tuesday, Tuesday waited 3 hours. The bill was $3843.70. I drove the car 68.2 miles and it overheated on June 30. When I called Jeff to have it towed in again he said we would 'work it out' the tow. He told me they needed at least two weeks before working on it. Since this was a 're-do' of previous repair, I believe the better business practice would be to schedule my job ahead of others. The second tow and repair involved hoses (which weren't needed the first repair), and a second anti freeze fill, and a thermostat housing etc.... again, which would not have been necessary had the first repair fully and properly fixed the overheating issue. I asked Jeff to have all the replaced parts saved. On July 29, I picked up the car (30 days in service the second time) asked for the parts and Jeff said Frank, the mechanic couldn't find the parts. This bill 527.17 and again no parts returned. No car for a total of 38 days. Jeff response "I don't break them, I fix them" - and "I won't be working on this car again" - and "I'm not paying for the tow".

    Simply said...they are the ultimate best!!...fine quality work and fair priced...have been with…read morethem for many years!!...have tried others including dealers...don't waste your time with them!!

    Shin's Accu Auto

    Shin's Accu Auto

    4.5
    (48 reviews)

    This auto shop is right beside the Mobil on Waukegan Road. It is kinda small and rundown, not a…read morepretty sight. But pass over this auto shop at your own expense, if you are willing to pay premium price to make you feel better with better aesthetics and maybe a comfy lounge with a cup of complimentary coffee. But you do realize you have to pay for those extras right? Ya, I did, $45 for oil change! Here at Shin's Accu Auto, oil change, check brakes, and tyre pressure in 30 minutes for $25! This is the second time I have come here after a friend recommended them for their great price and quality work! The Korean boss doesn't talk much, but he knows his stuff and is very quick in his work. His staff is more talkative and is really friendly and helpful. I had a few questions regarding my car and he gave me great advice and always trying to help me save a few more dollars!

    The mechanic, Jess, was friendly, polite, and professional. He took us right away and had our tire…read morepatched in less than 10 minutes. He then charged us an incredibly reasonable amount, finally explaining that the warning light on the dash would go away after driving for a bit. A competing business down the road which advertises themselves as a business that does just tires had previously told us that the tire could not be patched, and wanted to charge hundreds of dollars to replace the tire. Don't go to them, go to Shin's Accu Auto. These guys are the best. I live and work in Deerfield, I'm going to recommend them to everyone I know.

    D&R Autoworks

    D&R Autoworks

    3.9
    (82 reviews)

    My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

    This is my first time ever feeling the need to give a business a review. I took my car in to get…read morethe power steering lines replaced. I picked up my car right before closing. The next morning I noticed a bracket sticking out the top of my hood. To my surprise it was a bracket that holds down the power steering lines. After realizing they forgot to reinstall it, I took a closer look around where the work was performed. The front right wheel well/bumper was missing a clip and flapping in the wind. There is also a splash bracket missing. All these items are parts that had to be removed in order to put the new power steering lines in. I fixed the rest of the issues myself. When I called to ask the manager if they had the missing bracket his response was "we have master mechanics here and any bracket that we take off we put back on." Well attached are the photos... I sent an email as well to see if they had the missing bracket but no response. My power steering does work fine, but everything else being wrong/missing doesn't give me peace of mind. Based on other reviews this family business, with a good reputation, was sold and a lot of the good mechanics left. I wish I had read that before taking my car there. Edited based on owners response below: You can see the two circled bolts where the missing bracket was. About 1 inch above where the bracket was is the power steering lines that were replaced. By saying "You emailed pictures of the bracket and it is not in the area we worked on" is clearly not true. It 100% needs to be removed to access the lines. It just goes to show this place will not take any blame for anything and is dishonest. I never received a call/email back after I emailed the photos. Take my car back to get looked at? No thank you. I fixed all the incorrect work myself. It's not even about the missing bracket, I already replaced it. The company's response and how they handled this situation goes to show how they are unapologetic and constantly deny something possibly could have gone missing.

    HEART Certified Auto Care - Northbrook

    HEART Certified Auto Care - Northbrook

    3.9
    (100 reviews)

    This place is awful. They play off this family run business. Lol…read moreAlso, they are more expensive than other places. Their hourly rate was higher than any car dealership. (Their reply was: "well, we aren't the cheapest." I wasn't looking for the cheapest, but I do hate feeling ripped off.) I don't think customer service is their thing. Oh well. You were warned.

    Avoid this place like the plague! I bought 1300 dollars of new tires from them and had them…read morebalance and install on them with a staggered setup on my Mint OEM rims on my 2016 Mustang GT. They used a ridiculous amount of rim sealant that it oozed out onto my rims and sprayed up on my car. if this wasn't bad enough, I got a flat tire and discovered that they torqued the living shit of the lug nuts (despite me asking them to torque to the required ft pound OEM specs. while trying to change the flat, I couldn't break the lug nuts free with a Milwaukee impact wrench that is rated for 600 ft pounds of torque. Even a 4 foot breaker bar wouldn't get the lug nuts loose. I had to get a tow to another tire shop which had to use a an air compressor-based impact wrench to get off bolts. They first tried their largest battery impact wrench which they use for all tire removal and that wouldn't budge the lug nuts. The other tire shop said they had never seen lug nuts at this high torque levels. 5 nuts were ruined removing the tire and the new shop fix the flat and replace all lug nuts on the car and torque to proper torque specs. This place may have a heart but they have no brains to torque nuts this tight, despite asking them to follow factory specifications. Never Again!!!!

    Quality Auto Sales & Service - auto - Updated August 2026

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