Cancel

    Open app

    Search

    Rainbow Veterinary Hospital

    3.4 (397 reviews)
    Open 8:00 am - 6:00 pm

    Request an appointment

    You can now request an appointment from this business directly from Yelp

    Services - Rainbow Veterinary Hospital

    Dental cleaning

    Euthanasia

    In-clinic pet boarding

    Rainbow Veterinary Hospital Photos

    You might also consider

    Recommended Reviews - Rainbow Veterinary Hospital

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Complaint filed on CVMB  BBB next  Will contact attorney on Monday to take this to the full extent.
    Roni Y.

    3rd update UPDATE: I want to clarify a few points in response to your reply. First, this is not about the $45 visit fee. The cost itself is not the issue--this is about being put on record regarding the pattern of care and billing practices. Second, you stated that you do not pre-charge for services. However, on our first visit, we were charged for a second visit in advance, meaning that follow-up was already paid for. That directly contradicts what is being stated here. [[HIGHLIGHT]]Third, you mentioned this is based on "medical judgment and standard of care." That may be the case, but we have formally requested a written explanation outlining the specific medical necessity, and we still have not received a direct response addressing those questions. That lack of transparency is a major concern.[[ENDHIGHLIGHT]] Also, across each visit, we were consistently presented with additional products and services, including items that were not brought up previously. From a client perspective, it feels less like a clear treatment plan and more like separate billable visits. For additional context, we sought a second opinion, and another veterinarian prescribed the same medication without requiring repeated visits for the same condition. That further raises questions about the necessity of the approach taken here. [[HIGHLIGHT]]At this point, I am simply asking for a clear, written medical justification for requiring another exam for the same condition despite prior visits.[[ENDHIGHLIGHT]] This matter has been escalated, and I will continue to follow through until it is properly addressed.

    Midnight

    [[HIGHLIGHT]]I generally don't write one-star reviews but in this case I think I should because people need to know what's going on and this business needs to take corrective action.[[ENDHIGHLIGHT]] I selected one star because it's for "not good" even though the service I received on Monday could have been rated at 4 stars except for one thing. I'll explain. My cat had emergency surgery last weekend at TrueCare Studio City for an abscess infection of one of her anal sacs. She went in Saturday at 2AM and I picked her up at 6 AM. I had to take her back again Saturday afternoon because they wanted to see her after I called to let them know she was not urinating even though she was straining in the litter box. She finally produced her first urination at 6 AM on Monday morning, so she had not urinated for 48 hours plus. I was quite concerned for her. [[HIGHLIGHT]]To Rainbow's credit, they gave me an early appointment on Monday and I was glad to have it.[[ENDHIGHLIGHT]] And during the appointment they gave my cat an antibiotic shot that has proven to be very helpful. However, my cat needs further treatment of her anal sacs. But, the doctor told me that he would not treat my cat unless she gets a Rabies vaccine. [[HIGHLIGHT]]I tried to explain to the doctor that my cat has not done well after previous vaccinations and that I did not want her to be vaccinated but he would hear none of it. No Rabies vaccination, no treatment[[ENDHIGHLIGHT]]. I tentatively agreed to the vaccination (thankfully, they were not able to give it concurrently with the antibiotic) and set up my next appointment for Wednesday. In the meanwhile, I called the Burbank Animal Shelter to get the lowdown on Rabies vaccines for cats and was told that they are not required by law in Burbank. [[HIGHLIGHT]]So on Wednesday morning early, I called Rainbow to inform them of this and they said they could transfer me to another doctor who was 'less strict' for an appointment on Thursday or Friday.[[ENDHIGHLIGHT]] At the point, I cancelled my appointment and will be taking my cat elsewhere. Bottom line: if the Rabies vaccine is not required by law in the City of Burbank, it is the customer's choice, not the doctor's dictate, to get this vaccine for your cat. I hope this review helps someone and causes Rainbow to change their policy.

    Friday- Spayed
    Fatima G.

    They were very busy but very kind and helpful! They communicated very well and were thorough with their services.

    My cats, Levi, and Mulan, who are patients at Rainbow. From very ill rescue kitties to beautiful cats.

    See all

    Review Insights

    11 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lucy B.
    15
    13
    1

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Rainbow Vet always displays the best care for my pup and maintains lovely, congenial staff!

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Staff and service is very good , I will recommend Rainbow hospital for my friends as well

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Excellent care and Excellent Customer service. They care about my Dog. Esmeralda and Emily are the Best

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Everyone in the office was very kind. My pup was scared but the staff members and vet were so nice. Since we visited he's doing better.

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Thank you the staff at Rainbow Vet. Always going above and beyond to make sure our pets are taken care of properly.

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 1
    Thanks 1
    Love this 3
    Oh no 0

    2 years ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tia K.
    512
    6
    3

    7 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 4
    Thanks 2
    Love this 1
    Oh no 2

    10 months ago

    they were good with the She was well afterwards and seemed happy. And she's extremely loving. They provided a cone of shame..

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L M.
    0
    3
    0

    11 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Nice service. A little pricey especially since I have two pups. My first time with them, so that's it so far.

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P L.
    6
    15
    1

    2 years ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L M.
    0
    5
    3

    11 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J H.
    0
    10
    1

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Very sweet and helpful. Toom the time to answer all my questions when taking our new puppy home.

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Francisco G.

    Francisco G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 10

    Rainbow Veterinary Hospital Reviews in Other Languages

    Ask the Community - Rainbow Veterinary Hospital

    Review Highlights - Rainbow Veterinary Hospital

    There is sometimes a wait for an exam room & Dr to come in, but I think Dr Stanman is worth it.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Bow Wow Bungalow - Greeting area

    Bow Wow Bungalow

    (266 reviews)

    I can't say enough good things about this place! My little Luna is coming here for almost a year…read moreand she loves it! We used the day care and boarding. Everyone is nice, sweet and caring. I recommend this place to everyone that needs a safe place for their pup. Thank you all at BowWow for the care you offer for our fur baby

    I've been bringing my dog here for a few years now, and overall it's been a bit of a roller coaster…read morewith some staff turnover over time. There were moments where I honestly considered going elsewhere, but I've continued coming back and a big reason for that is Jasmine. She has been consistently exceptional, and you can tell she really listens and cares. Just incredibly knowledgeable, patient with all of my questions (even when I have a lot of follow-ups), and has always taken the time to address any concerns I've had. She's made a huge difference in my experience here and is a big part of why I trust leaving my dog in their care. Also, Damaris and Katie deserve their flowers too! They also work at the front and are always welcoming, attentive, and genuinely kind. Their energy also leaves you confident in dropping your cub off and going about your day. Most handlers in the yard have also been wonderful from what I've seen. At the end of the day, this is the only place I fully trust with my dog. I feel confident he's safe here, and while I appreciate having cameras available, I don't feel the need to constantly check them, which says a lot.

    Pet Rush Inn

    Pet Rush Inn

    (280 reviews)

    I absolutely love the daycare at Pet Rush Inn. Coco is my soul dog, and I don't easily trust people…read morewith her, but I trust the staff here completely. When I first started taking her, she was extremely anxious, but with time she's adapted and absolutely loves it there now. They know how to handle dogs, the environment is structured and supervised; not just dogs in a giant room unsupervised. She gets real care and attention. She runs up to Priscilla and Daisy with kisses and I can go to work knowing she's safe and having an amazing time. I also love that they do cute activities like pool time and post Instagram stories throughout the day so I can see what's happening. If you're looking for daycare, boarding, or grooming, definitely give them a try. You won't regret it.

    We're big pet lovers, and Pet Rush Inn has been such a great find for us. We've been dropping our…read moredog S'mory off here for doggy day care, and she absolutely loves it. The moment we pull up, she's excited to see the staff and can't wait to play with the other dogs, which honestly says it all. The staff are always friendly, helpful, and genuinely accommodating, and you can tell they really care about the dogs. It gives us total peace of mind knowing she's happy and well taken care of. They also offer boarding and grooming, which is super convenient. On top of that, the location right off the 5 freeway makes drop-off and pickup quick and easy. Highly recommend to any dog parent looking for a place their pup will truly enjoy.

    Sitter4Paws

    Sitter4Paws

    (416 reviews)

    Griffith Park

    We have been using Sitter4Paws since 2023 and have been thrilled with the service. We have 2 big…read morepups with 2 very different personalities and the sitters we've had in the past have been so sweet and great with them. Our regular pup walker is incredible, trustworthy, a great communicator, and very prompt. We are so thankful to have found this great company and highly recommend to others!

    This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

    Dog Resort - Lobby

    Dog Resort

    (491 reviews)

    North Hollywood

    A special shoutout to Bryant, who provided exceptional customer service. He was friendly,…read moreattentive, and went above and beyond to answer all of my questions and make sure everything was perfect. It's clear he truly cares about both the dogs and their owners. I highly recommend this resort to anyone looking for a safe, caring, and high-quality place for their furry family members. We'll definitely be back!

    My review is extremely delayed but I think it would help others to know my full experience. In…read more2023/2024 I found the dog resort extremely helpful as a day time dog sitter for 4-6 hrs at a time. My dog didn't seem to mind it and always came back calmer so I decided to leave him here for 9 days while I went away for a trip. I don't recall the exact costs. Probably between 900-1100 dollars for daily walks and his home provided food. I asked the employees to put on his sweater at night. It wasn't a question it was a very important task they agreed to. He was a very small 8 pound yorkie and was always cold. When I came back my dog was not his normal self. That already made me highly suspicious about getting his walks. He was coughing a lot, not sleeping but also lethargic. I took him to the vet and he had pneumonia. Meaning, he was cold from day 1 and got worse for the remainder of his stay and I never got a call from here. From there he got sicker and sicker and I had to put him down. I was devastated and desperate to get him back to normal for months! I recommend people never leave their dogs in places like this. Sure you save money and they may or may not have company (depending on their personality) but you're better off vetting a dog sitter to check in or stay with your dog at home. In the end you may save yourself an onslaught of vet bills from trying to figure what is making your dog so ill when back from a trip. At least with an in home dog sitter they're more like to stay alive and healthy. If you have a small dog with specific needs get someone who can cater to your dog with love and care. I highly suggest NEVER leaving your dog for overnight or extended stays. I hate that it took me so long to post this but my grief was too strong to do it before. I wanted to sue, I wanted my money back, but I was so sad and I couldn't bring myself to do much other than focus on him and move on with my life. I'll never get another dog after this experience.

    Rainbow Veterinary Hospital - vet - Updated August 2026

    Loading...
    Loading...
    Loading...