It was ok,small portions and costly. Hit and miss if they answer the phone,recommend putting your…read moreorder in person.

WOULD GIVE ZERO STARS IF POSSIBLE!!…read more This was one of the worst customer service experiences I have ever had anywhere. I called in my order and was told I could choose my fountain drink when I arrived. Five minutes later when I got there, the same employee said the fountain machine was broken and then tried to require me to either pay for a fountain drink I would not receive or pay extra for a bottled drink. When I asked to simply remove the drink and pay for the chicken and fries that were already prepared, I was told they "don't sell that" and that I would not be served. After this dispute, the employee handed the food that had been prepared for my order to customers who were waiting in front of me and told me that my order was canceled. Shortly after, two customers came in and were allowed to order only chicken and wings with no issue, even though I had just been told that was not possible. I have video of this interaction. I then offered again to pay for the food that had been made for me. Instead of resolving the situation, the employee canceled my order and called the police even though no crime had occurred. Being refused service after attempting to pay the posted price, having your food given away in front of you, seeing other customers allowed to order what you were denied, and then having police called over a simple pricing dispute is beyond unacceptable. I recorded the interaction for my own protection because of how out of control it became. If you care about fair pricing, basic respect, or being treated like a human being, do yourself a favor and avoid this location entirely.

very flavorful, fresh, outstanding customer service and the kool-aide bomb. Next visit gizzards and…read morefish. I will definitely be back.

If you are in the DFW area and love chicken, Freckles Chicken is an absolute hidden gem. This spot…read moreis seriously underrated. If there were a cook off, this would be my top pick without hesitation. The chicken is flavorful, perfectly cooked, and keeps me coming back for more. On top of that, the customer service is outstanding and the restaurant is always clean and welcoming. Do not sleep on this place it deserves way more recognition. JW

We got Cowboy Chicken to go, and I was really impressed. A half chicken, twice baked potatoes, and…read morea tomato & cucumber salad made for a great meal. The chicken was juicy and tasty, the salad was fresh and crisp, and while I prefer skins on my twice baked potatoes this was still nice to eat. It's about 14$ for a half chicken combo, which is too expensive to be considered a steal, but considering one could easily spend that much on a fast food combo, this a way nicer offering.

Ordered a whole chicken and found some odd little "seasonings". I'm hoping they are not eggs of a…read morefly.

Tried the 10-piece family basket at Big Mama's Chicken and Waffles and it did not disappoint. The…read morechicken was crispy, juicy, and packed with flavor in every bite. The waffles were fresh, soft, and paired perfectly with the seasoning on the chicken. You can tell the food was made with care and served hot and fresh. The portions were generous, making it a great family meal, and everything tasted well-seasoned without being overpowering. The customer service was also welcoming and professional, which made the experience even better. Definitely a spot worth coming back to if you want flavorful comfort food done right.

The food is fried fresh to order. The individual's who takes your food order, are owe so customer…read moreservice friendly. During the the time, I did go the drive thru window was busy, but as long as I was getting grade A, fresh quality cooked food, the wait wasn't a big factor. Although their, was plenty of cars, there in line, wasn't no loud music playing, just a very nice ran establishment.

Let me start by saying the people were very nice to me they even bought it to my car I ordered a…read morecheeseburger basket the burger was a little over done but my deal breaker was, the wilted lettuce if its old don't put it on my burger ,old and wilted vegetables canceled out all the flavor a burger has the bad vegetables take center stage, the fries were good and nicely seasoned they gave me grape jelly instead of ketchup I smiled ,was this a case of moving too fast overall I can truly say it want be at the top of my list but the customer service gets 2 thumbs up

I have to say I love finding a good burger place, especially this hole in the wall. I so happen to…read morebe working in the area and noticed they boasted about their google reviews. I had to try the burger since it seems that what is most popular, plus hence the name you have to get a burger. My coworker got a loaded frito pie and I have to say it looked good. They make the food fresh so there is a wait, but the wait is worth it. The patty is delicious, you all the rest of the burger ingredients and it was fantastic. The seasoning on the fries was good as well. It is located inside of a gas station and I believe they have a second location somewhere. I mean the food was bomb, they have a variety of items...pork chops, fish, wings and nachos. They are worth a try.

Using Cane's app works great for us; easy ordering for pick up. All food chicken - substitutions…read morewere made correctly - we switch the slaw out for a extra texas toast on our meals - fries came with ex cane sauce - a plus. Easy parking for mobil orders or you can use drive thru easy and always someone to help you. Staff very polite and accomodating with our changes. For a quick summer meal - it can be expensive - so watch what you order and catch any deals

My MIL likes fried chicken and this is the closest Cane's Chicken to her house. We usually just get…read morethe chicken strips for her and my special-needs BIL. The chicken strips seemed to be smaller than they used to be and the prices have truly gone up, I can't believe they charge $.45 for a small little ramekin of Cane sauce??!! Probably pickup togo food once a month.

This is one of my favorite lunch spots. They have multiple options and good value on their lunch…read morespecials (Mon-Fri, 11am-3pm). The restaurant being located downtown provides a great views on their patio. They also have plenty of TVs inside to watch sports if it's too hot/cold for the patio! Their regular seasoned fries are always crispy and they have a great selection of flavors for their wings/boneless wings!

Came for lunch with some coworkers and the food was just ok. Ordering was quick and the food came…read moreout in a timely manner. I ended up with the 3 piece tender combo (original hot/lemon pepper mix) and it came with fries, dripping sauce, and drink. The tenders were huge but the sauce wasn't sticking like it should - the breading was falling off! The sauce itself was ok but it's not something I would order again. Only came here because everyone else wanted to!

amazing food! good customer service good ambience…read more we first walk in and all of a sudden the cook insist us and we tried the food best burger n the whole wings was 10/10

I love their whole wings and hamburger basket. They are my go to place for my comfort foodread more