Brian with Team 10 was a huge blessing during a very stressful and overwhelming situation. From the…read morestart, he was professional, communicative, and genuinely cared about doing things the right way not just the fast way. He took the time to explain the process, answered questions thoroughly, and never made us feel dismissed or rushed. His knowledge and expertise have been truly foundational in transforming a situation filled with uncertainty into one grounded in clear strategy and direction. He doesn't just show up he brings insight and clarity that build confidence when it's needed most. What really set Brian apart was his integrity and compassion. He is fully dependable and consistently delivers with the level of excellence he promises on his website. He followed through on every commitment, showed up when he said he would, and treated our home and family with respect. In an industry where that level of care and follow-through isn't always the norm, Brian truly stands apart. If you're looking for someone knowledgeable, trustworthy, and results-driven, Brian and Team 10 are exactly who you want on your side. I'm truly grateful for his support and would not hesitate to recommend him.

Brian was responsive, efficient, knowledgeable, thorough and reasonably priced…read more The plumber who installed a new cleanout on the sewer line in the crawlspace under our home left a mess on the vapor barrier, including "black water" and solids. After receiving a "minimum" bid from a national firm to complete the cleanup work, Brian and Team 10 did an outstanding job completing the same work at 75% less than the national firm's "minimum bid. I highly recommend Brian!!

I've used REDi before for carpet stretching. As always they did a great job. They arrived on time…read moreand are very professional. They were able to answer all my questions. They cleaned up after they were done. I highly recommend this company.

Fantastic service! my carpets look great and I got a good deal for a move-out. I'm happy with the…read moreservice, thank you!!!

Troy Moore from Coit was fast and competent, carrying hoses and tools up 47 stairs. He did a great…read morejob, was polite and now everything works. Cost was extremely reasonable, surprisingly reasonable. They also came out to Guerneville, 20 miles from their office, in less than 24 hours of us calling. Highly recommend!

From the owner: We take pride in our work. We love it when customers are extra grateful with our quality of work…read more The best thing we experience in our line of work is when our customers refer us to their friends and family. That lets us know we are doing things right, not only as a business but as a human being.

Rob was assigned to our floor replacement through our insurance. A dear friend had died and left…read morethe house a mess. All the floors needed to be replaced. Rob was so very helpful. This was a very stressful time for us and he made it all so much easier. He bought confidence and ease. I went from feeling overwhelmed to relaxed. Everything was done in a timely manner and under budget.

I bought a house and found some evidence of minor water damage while renovating a room so I had it…read moretested for mold. That came back clean but there was moisture in the walls that should not have been there in the middle of a summer heatwave. Redwood Restoration was the second mold contractor I scheduled for a consult. Zac was incredibly helpful. He read the report from Air Environmental before his visit and rechecked all of the spots that had tested positive for moisture. He checked the wall section I had opened to investigate and found wetness from the recent rains. He clearly explained how mold grows, what kills it and what does not, and exactly how Redwood Restoration would mitigate the problem while giving me a rough quote. He then checked all potential sources of water intrusion in the whole house with me and sent me two quotes: one for the room and one to address an issue in the basement to prevent mold from growing. He spent over an hour there and gave me a number of tips to doing unrelated projects on the house. I found Zac passionate for what he does and honest. I'm glad I called Redwood Restoration.

In one of the most difficult experiences of our lives, RCA came through for us! Water damage…read moreforced us out of our home for 3 months, and they provided exceptional value and guidance throughout. Terry showed up right away after the accident, and was able to have a plan and insurance approval to get the ball rolling ASAP. The crews that showed up were professional and skilled. Many thanks to Norberto, Denis, Adriana, Sherry, Tom, Manny and so many others! Our project manager Tim was extremely knowledgeable, helpful and thorough. Our finished product is wonderful! Thank you everyone at RCA!

For heaven's sake, what happened to this company? Yelp reviews up until Fall, 2023 seemed to be…read morepositive, yet if subsequent reviews are to be believed, things have taken a precipitous drop since then. In October, 2023 we found a rat had chewed through our dishwasher's drain hose when we discovered water had flooded under our (new) kitchen floor. Our insurance adjuster suggested we call RCA to remediate the problem. Two women came out, nicely masked the floor leading to the kitchen with plastic and paper, and brought in large dehumidifiers. At that point I was so impressed that I left a review here on Yelp commending them. Alas. While a week of those roaring machines and the kitchen's oven, microwave and sink being blocked off by plastic sheeting wasn't fun, it was to be expected. What wasn't, was when they showed up, removed the sheeting, declared the flooring dry and told us we could now use the sink. Fast-forward to the next morning when I pulled the sink plug after doing some dishes and witnessed a flood of soapy water come gushing out of the cupboard and onto the floor. Turns out they had neglected to plug the exit to the garbage disposal. Back came the dehumidifiers and up went the plastic wall again. Meanwhile, we were being given the run-around about the materials. We wanted the same cork flooring, but for some reason their supplier back east couldn't find it. Time passed. Dates set, but no action. Tripping over the uneven edges of the flooring was irritating. I finally went online, found five dealers with the flooring and sent them a list. (Now, why they didn't realize from the beginning that if a floor is made of click-in panels, you'd have to take up the flooring from one side of the kitchen all the way to the damaged part, I don't know. And why they wouldn't initially understand that if flooring panels are being used, the ENTIRE floor must go if everything is to match color-wise? (More about that later.) Finally, months later. The flooring guys came in and put in a whole new floor. As we were not standing over them, we didn't catch that a part of the floor beyond the dishwasher had surrendered to dry rot. Apparently that didn't faze them, as they simply laid the floor over it. A gap in the wall behind the uninstalled baseboard alerted us to this, as did the way the floor gently squished down when you stepped on it where there was no flooring underneath, only a void. Additionally, they had inserted a panel from the old, faded floor under the kitchen table, which was markedly lighter. Unacceptable. Back they came and ripped up the floor again, this time only partway. Using the old, faded panel and another as no-go zones, they taped off the partially ripped-up edge with instructions not to step on it. As I couldn't trust that the faded panel wouldn't be used again, I even taped a warning on it. So, the dry rot was fixed, and the floor was laid for the second time. All done? Not quite. We looked at the floor and--what's that? The flooring guys had taken the old, faded panel and stuck it right in the middle of the new floor! Check out the attached photo--we were incredulous! How, HOW could someone--a flooring professional, at that--do this? So, the floor was reinstalled for a third time. Finally, the project manager, a very enthusiastic guy, came for the "walk-through." We pointed out that the wood trim covering the divide between the flooring and the carpeting was crooked, leaving some previous flooring exposed. Oh, he said, would you like someone to come back and fix this? We can do that! (I wanted to say, are you out of your mind?? Just get out of my house and never come back.) Then he had the nerve to bring out a bill for the unpaid half of the dry rot work. No, we were not going to pay that, not after this four-month trauma. I told him that this remediation had been a homeowner's nightmare. Really?? he actually queried. He just couldn't understand why! I was insulted that he thought his disingenuous attitude would pacify me. Overall, difficulties could be attributed to the unavailability of the office management and staff, the inexplicable delays, and the scattershot subcontractors used (and their scanty if non-existent English). Our insurance company has been informed of this unfortunate incident; I can only assume it will not refer clients to RCA in the future. If you, the reader, have any doubts about this experience, I refer you to Ash M.'s review in November, 2023; Rebecca M.'s in January, 2024; and Jaime E.'s review in April, 2024.

It's rare to find a company that does not just do a great job, but truly stands behind their name…read more If you are looking for environmental services, look no further than CVE. I worked with the Rohnert Park office. I recently had the company handle an asbestos removal and wall texturing project, and my experience was nothing short of stellar. The true test of a company's "business practices" is not when things go perfectly, but how they handle them when they do not. Almost a year after my initial service, I realized the interior wall texturing wasn't quite right. Despite the significant passage of time, CVE did not blink. They immediately took ownership of the situation and corrected the issues, no questions asked. They are a fantastic team. Every single person I interacted with at CVE was Knowledgeable: They clearly knew their craft and the safety protocols involved; Cheerful: They brought a positive energy to the job site every day; Professional: Communication was seamless, making what could have been a stressful process incredibly easy for me. I cannot recommend this company highly enough. If you want peace of mind and a team that treats your home with respect, CVE is the only call you need to make.

They were hired to check for mold and remediate. They said one thing while at the property and then…read morewrote a proposal with completely different information. They performed a "remediation" that didn't take care of the mold problem at all and tried to tell me that my health issues and allergies were probably just from my dog (no one in my family is allergic to the dog we've had for 8 years). I then hired another company to come out that did an actual investigation and found toxic mold in 13 areas of the home. They will make it sound like you are being taken care of, but they are lying.

Johnathan did an exceptional job cleaning up the spilled waste under the house and replacing the…read morebroken plumbing pipes. His work can be described as honest, reasonable, reliable, and of high quality. We contacted Johnathan on December 12, 2024 (Thursday), and he arrived within an hour to provide a quote. His estimate was so reasonable that I agreed to it immediately. We had obtained a few other quotes, and the differences were staggering. Johnathan's team came out two days later, on December 14, 2024, to perform the work. The crew spent over eight hours completing the job and paid great attention to detail. I highly recommend Johnathan's services to my friends and family.

From the owner: All Pro Restoration is a newly established company that may be new to the scene, but its owner…read morebrings a wealth of experience to the table. With over 12 years of working in the restoration and abatement industry, they have tackled a wide range of projects and understand the importance of meeting clients' needs. All Pro Restoration aims to be a trusted partner for those in need of professional help, ensuring that each client receives honest and reliable service. Whether it's a minor sink leak or a large-scale commercial demolition, All Pro Restoration is ready to lend a hand. Give them a call today for assistance you can count on.

We used Shad and his company for a water damage claim. He was out immediately after a water valve…read morefailed and spoke with the insurance company for us. Dad has Alzheimer's and his wife and he are in their 80s so they were traumatized by this loss. But Shad made it so much easier to deal with and helped coordinate contractors and moving furniture inside the house so we could re-do floors. His employees Helen and Michaela were phenomenal. They packed 20 years of stuff and moved most of the furniture themselves! I trusted them completely and wasn't disappointed.

The actual service they provided was good - resolved our issue. Unfortunately, their call center…read moreservice was horrible. I got an invoice for payment. No return envelope. Called to see if I could pay it online. Greater than 3 messages left with no return call. They could not transfer me to anyone in realtime to address this issue - I was calling to pay them! And in the meantime, they charged me late fees. Unbelievable. Never using them again.

The real deal. I checked the reviews and then decided to go with Sonoma County Carpet Care. I read…read morethat Chris is a nice guy, professional ,does a good job, and is not a "gouger" (check/check/check/check) We are pleased, and will use him again.

I've used Chris for years and he always does a great job on my carpets and my furniture.read more

Ellis and his team were absolutely amazing and professional, specifically Isaiah was well organized…read moreand detailed with setting up his equipment and cleaning up afterwards very friendly and outgoing as was Ellis they absolutely well verse and experienced. I was without a kitchen for 8 months and had to fight to get payment from GE Appliance for the damages my claim was denied after 4 months, and I had to go after the Contractors that did the installation. Ellis and Lawton Const. was extremely patient regards to payment for the Mold and Remediation that was completed 4 months prior. As it took 7 months before I was paid by the contractors Insurance. Truly grateful for their patience as it would have caused an extreme financial hardship to pay to pay out of pocket. I will definitely use this company for any further needs that may arise. The Recon team did and amazing job with the build out for my cabinets as well as insulation and sheet rock, Jaime works really hard and did an amazing job. The supervisor Mike and Joel are amazing as well they made sure that the cabinets matched perfectly to my existing cabinets and that I was a happy customer. All or very professional, and always on time for the job. Steve is a great guy and really looked out from my family and I when he came to do the measurements and estimate he is very knowledgeable within his position. I would definitely use the Recon Department if needed in the near future as well.

I had a water leak hit my kitchen, office, and master closet on a Sunday, and by Monday, Lawton…read moreConstruction and Restoration was already at my house with dehumidifiers and fans ready to go. The team was incredible from start to finish. Ellis (Project Manager) was professional, responsive, and easy to work with. He answered all my questions, returned my calls quickly, and even came out to my house personally to make sure everything was on track. Kristen in the office was also super friendly and helpful anytime I called in. But the real MVP was Isaiah. He was absolutely outstanding, professional, dependable, and genuinely cared about doing the job right. He texted me daily with updates, always called ahead before stopping by, and made sure I knew exactly what was happening at every stage of the process. His attention to detail and communication gave me total peace of mind. You could tell he took pride in the work. Jose and Javier also did a fantastic job alongside him, the whole crew was respectful, efficient, and just great people to have in your home during a stressful time. They also went above and beyond by making sure insurance approved the claim before opening up any walls, so I wouldn't get hit with an unexpected bill. Once we had the green light, they got to work quickly, kept everything clean and organized, and handled the mitigation like pros. I'll be using my own contractor for the repairs, so I can't speak to that side, but as far as mitigation goes, Lawton crushed it. I wouldn't hesitate to call them again or recommend them to anyone dealing with water damage.