I want to express how incredibly grateful I am for the care my grandma received in the Emergency…read moreDepartment at UCI Medical Center in Orange. From the moment Dr. June Sadiq walked into the room, I could tell he was genuine, compassionate, and truly cared about his patients. He took the time to listen, answered every question thoroughly, and made my grandma feel comfortable during a stressful time. What stood out most was that he never made us feel rushed. He was attentive, thoughtful, and kept checking on her throughout her visit, which meant so much to our family. When I asked if he could speak with my daughter over the phone to explain my grandma's test results, he didn't hesitate. He patiently went over everything, answered all of her questions, and made sure she understood the situation completely. That level of kindness, patience, and professionalism is rare. Dr. Sadiq is truly a gem. UCI Medical Center is incredibly fortunate to have him as part of its team. Thank you for treating my grandma with such compassion and dignity. We will never forget the difference you made.

If I could give this hospital a negative review, I would. Unfortunately, I had a horrible…read moreexperience, and it was not because of the nurses. The nurses were friendly, caring, and did their best. My biggest issue was with the case managers. My father was admitted to the hospital due to shortness of breath, pneumonia, and cancer. He was placed in the older, run-down side of the hospital. During the summer, the room was extremely hot because the AC was not working, and they provided a fan to try to help. The room itself was also very small and uncomfortable. Again, I want to emphasize that we had no issues with the nurses. They were kind and helpful. The problem was the case management. It felt like the main priority was simply getting my father discharged as quickly as possible rather than making sure he had what he needed to safely go home. He was discharged without several necessary medical supplies and we were told they would be delivered afterward. Unfortunately, the vendor could not provide one of the supplies because the prescription they received from the case manager did not include the required model number. The vendor needed an updated prescription before they could send it. I called the case managers repeatedly, leaving multiple messages and calling every day for over a week. No one returned my calls. We eventually had to contact my father's doctors ourselves to try to resolve the issue. This should not have been necessary, especially for a patient dealing with cancer and recovering from pneumonia and breathing problems. It is extremely frustrating and disappointing to feel like the healthcare system no longer puts patients first. Discharge planning should be about making sure patients and their families have the proper support, medications, and medical equipment--not simply getting them out the door. UCI, please do better. Please consider replacing or retraining case managers who are unwilling to communicate with patients and families and who do not follow through on critical discharge needs. Because of this experience, I would not recommend this hospital, primarily because of the case management and lack of follow-up.

Mina and Ivy are so helpful when it comes to helping you find your prescription when it's out of…read morestock at seemingly every pharmacy. They both went above and beyond to help me when they really didn't have to and were extremely kind in the process. Also, we all know Josie is the best human, ever. The entire staff has been and continues to be extremely friendly and helpful and that's why I have been going here for almost 8 years. Thank you again Mina and Ivy. I appreciate you both and I'm sure there are many patients there who feel the same!

Life savers . I've never felt more open to be vulnerable about my situation. I'm heard understood…read moreand help with no judgement. This isn't just a regular clinic this is the first step to the right direction.

I use to love PNS but now not so much. I have been under the care of them for about five years or…read moreso I'm on my fourth doctor because the other three left PNS for some reason. The first three were great and now the fourth one wants to change my meds around that have been working great for years! I also only had to see the doctor every other month and now this new one wants to see me every month and change around meds that have worked great for me a good portion of my life. When something works great and you have no problems, it should stay that way unless you abuse meds or something and I have never abused meds in my life. I have always taken my medications resposibly. Stay with what has been working great. I hope they can give me another doctor / PA that will meet my needs because Marissa Dembek isn't doing it for me. I hate to leave bad reviews, but this is the only way I can get through to them. Hopefully we can resolve the issues so I can take down this review and continue to give them good ones and stay with them for years to come.

Today I had an apt. with PA YEA. My appointment was very disappointing…read more Dr. Yea was speaking so fast, her words didn't have spaces between them. I couldn't understand her words. She seemed to have a lack of composure, and today I received poor bedside manner and a complete lack of professionalism. She rushed through everything cutting me off the whole time. She asked if it was possible for me to be pregnant to which I replied. Yes, it's possible, as I had unprotected sex a couple times a week or 2 ago and missed a few days of my BC, so there is a very very small chance, and she asked if I was using birth control after I said that, to which I kind of stared at her for a minute to try to understand what she was asking, and I said yes, I take the birth control I just told you about. she asked what's it called? I told her. she responded, oh oral, THEN SHE Said You weren't using condoms or any other kind of birth control and my response was nooo... and I felt that was a judgy weird question. (I've been with 1 person the last 18 years)and she said well don't you think you should take a preg test ?.. in a condescending tone, which I responded that I do test if I have sex, especially if there's ejaculate that goes into me, I definitely do. And then she continued asking several more times, Don't you think you should know if you're pregnant in a condescending tone and facial expression. "Don't you think you should find out if you're pregnant" to which I replied well it "takes a couple of weeks after you have sex for you to get an efficient test result and I have the date which I need to test in my phone." and her response was "oh that's true." It was very weird. I was surprised at how uneducated, rude, contentious, and condescending she was. She seemed to not remember how pregnancy works until I reminded her, and made me feel uncomfortable by seeming to shame me about not knowing if I was pregnant yet. Meanwhile I've been with the same man for 18 years. But this PA had poor composure let alone decent bedside manner and continued to express her bias. She acted Pompous, shaming the use of medications, xanax and ambien, that I worked really hard to come to the solution of w a medical team, over 4 months cycling through many medications. And I've been successfully using the medications as needed without any negatives for over 5 months. She pushed more anxiety and depression type prescriptions I wasn't interested in taking because my anxiety is circumstantial from a toxic relationship and some harassment, but she jumped right into shaming the use of Xanax and ambien saying they were "just bandaids." A unbiased conversation about medications would have been appreciated more than shaming me in a condescending tone. Briefly mentioning a stimulant can not be mixed w Xanax or ambien, which I was clear on. She tried incessantly to push a daily depression/anxiety medication on me and it became very uncomfortable as she seemed to become agitated. She knew very minimal medical history of mine and didn't want to hear about anything that went against her opinion to push me on meds. SHE WAS Not trauma informed, I explained my CPTSD diagnosis and being diagnosed with SEVERE MEDICAL TRAUMA and AFTER HER PUSHING MEDICATIONS FOR ANXIETY AND DEPRESSION WHEN I NEEDED HELP WITH AN ADHD DIAGNOSES, PLUS HER SHAMING ME ABOUT POSSIBLY BEING PREGNANT WITH OUT KNOWING, AND FURTHER SHAMING MY need/use OF XANAX AND AMBIEN, I NEEDED A MOMENT to walk out of the office to help me process the treatment I was receiving and she was visibly confused AND ANNOYED and even interjected with telling me I would be taking the time away from our session and we only have 20 minutes, to which I replied that's fine. Clearly not trauma informed and that's weird because she works under a psychiatrist. I went in there for help finding out if I HAVE ADHD, and I just needed guidence, maybe talk about medications. I left feeling like a number. I told her we do not have a relationship with any prescriptions because she made me feel very uncomfortable. I told her I have been on a healing journey, and I've found my voice, I respect and appreciate her opinion and thanked her for her time, but I don't agree with it ( needing an ssri etc). And I told her I am uncomfortable and the door is now closed with any and all medications through her. Needless to say, I will never see that PA again. I absolutely did not receive "individualized care and compassion", as the medical director claims about this place. I strongly recommend PA YEA gets some training in trauma and someone to oversee her medication use as the treatment I received today exhibits someone unstable. At the very least she showed a lack of life experience, lack of medical experience and medication bias.

Dr. Tucker is an amazing doctor. He has helped our family very much. He takes a holistic approach…read moreto knowing the mind and the patient. His knowledge is amazing, and he is brilliant. He takes his patients seriously and goes up and above to really help the individual. He has always been there for us, really been there with so many big mountains. Plus, he's a great guy and his staff is wonderful. Highly recommend him.

I had saved $$s for this referral appointment, Dr. Tucker, was so worth the money. Wish I can…read moreafford more time with him. However I left feeling like I've been doing the right thing and my daughter is doing the right thing. So a bit more peace, I understand this all takes time. I've been dealing with my beautiful 21 year daughter condition for two years. So hard. As one would know. he is passionate and really shows knowledge, he gave me clarity. I And a great second opinion .

Update: I just received a bill from them, for a copay that I already paid a month ago. Because of…read morecourse they'd do that.

This review is on behalf of my mother, who had been under the care of a woman provider here. My mom…read moreis a senior citizen. She has been prescribed benzodiazepines from a variety of her providers in the past. She states that she's had a Rx for them about 20 years now. The provider she saw from this office also had her on benzodiazepines, but recently moved out of the area. She refilled my mom's Rx for 60 days to bridge the gap of a provider change. My mom's first apt with her new provider was scheduled for late September via tele-health. No call! When she asked about it she was told that she had no appointment by reception & that she didn't pay her co-pay by billing. A new appointment was set & credit card number was provided. Again, no call!!! Again, she didn't pay her co-pay. Remember, they had the card # & my mom's authorization. B U T, it gets better! Billing tells her today that they won't let her speak with a provider until she pays what she owes. What does she owe? Nothing! She has already paid the out-of-pocket max, so there is/was no co-pay!! They cancelled 2 months in a row because of bad billing management. In an effort to avoid reports of elder abuse, a 'provider' called her today. If she wants to continue seeing them, he will prescribe her a new med. she should COLD TURKEY benzodiazepines that's she's taken 20 years. Please Google the consequences of that proposition. It's not good. I read their website, the CEO boasts the practice has won awards & they spearhead new treatments. I'm left wondering what award is given to providers who direct their patients/clients to do something that countless medical sources advise can cause seizures, delirium tremens (DT), catatonia, hallucinations, psychosis, suicide, & death?????? If you're looking for a new mental health provider, I encourage you to keep looking.

I have mixed feelings about this location. Most of the staff are Vietnamese with Limited Working…read moreEnglish Proficiency. Dr. Jacklyn Do speaks English and Vietnamese fluently. I believe the language and cultural barriers lead to patients feeling uncomfortable. As someone who is Vietnamese, I felt comfortable but I understand why others would have a different experience. I've received both good and not ideal care from this office. Pros: -They accept a wide range of insurances plans here. -They are located right next door to a Walgreens. Convenient for picking up prescription medications. -They are gentle with blood work. -When my family didn't believe the severity of a medical situation, Dr. Do convinced my family to take me to the ER where I received the appropriate care. Cons & Areas For Improvement: -Even with appointments, I've always experienced long wait times here. -Appointments can feel rushed and hospitality could be better. For example, when reviewing my skin allergy test results, the staff only discussed my most severe allergies and told me to read the rest of the report at home instead of thoroughly explaining all of the results. I was also told that as a girl I should take better care of my skin. Comments like this are normal in Vietnamese culture but professionalism is definitely needed, to make all patients regardless of racial background feel comfortable. -When my family member needed a sports physical signed by an MD, it was signed by a nurse practitioner instead, causing us to come back for another visit to get the appropriate signature. -I was referred to a dermatologist that I wasn't satisfied with after looking at their reviews.

This office is my new primary care physician, I had an accident with my hand just before 4th of…read moreJuly, they were able to get me in access my hand and made sure no infection and check all my vitals as I was pretty shook up. They are all such great staff, that handle so many ethinic languages, clean , spacious, and all so friendly. Thank you all for the great comfort I have received. They are a great asset to our community.

Great staff great structure great place to be the lighthouse is a pillar in my recovery an this is…read morehands down 5 out of 5

This place saved my life! The staff is amazing, caring, they truly get it! The facility is…read morebeautiful, you literally live in your own apartment during treatment with 2 other clients. Teresa, the director is always available and present. When you graduate, the alumni team is beyond supportive! It's like gaining a family you always dreamed of. Give it a try. You are worth it!