Just had the worst experience ever. We were at table 38 with a server named Alicia or something on Feb 15 at 1pm. I saw a YouTube of Cardi B and Jimmy Fallon eating at Red Lobster and Cardi said she really liked the Cajun shrimp pasta so I was like ohhh interesting. I ordered the Cajun shrimp pasta and wanted to add chicken. Server said not sure if we can do that, I'll ask the manager. I also asked "what kind of oysters do you have?" And she's like "just regular half shelled oysters." I'm like "do you know what kind?" Her "don't think there's a kind. Just half shelled" Me "can you ask the back? Oysters have a name" Time passed and she didn't get back to me about my questions. I had to flag her down and said "did you happen to ask about my added thing and oysters?" She said "we can't add and no one knows what kind of oysters they were" Before any of the food came, I asked about the biscuits and she said they're making them. Every table next to us had biscuits besides us. But I'm like okay they're being made so no rush. The appetizers came, soup came, entrees came and still no biscuits. I had to ask again, and she said okay let me check. Then she brought them out. My entree came out and it was chicken pasta. I was like "sorry but I ordered Cajun shrimp pasta with added chicken, not chicken pasta" she said oh sorry and took back my dish. 1 min later I was like "couldn't you have just let me keep my entree and bring me a side of shrimp?" And she's like "I already took it back" We ordered tea and it was empty, yet she didn't ask if we wanted a refill. When we got the check, she said card pay on this kiosk but the kiosk wasn't even turned on. We had to ask someone and we had to wait a while for it to power up. I had a 3 course meal and it was supposed to come with dessert and she forgot. I had to ask her "doesn't my meal come with dessert?" She said "oh yeah sorry" Overall, a horrible experience. It was my first time there and she made it a bad one. If you want that pasta with shrimp AND chicken, go to Olive Garden instead because they were able to accommodate us. This isn't her fault but 1 thing that was bad was the stems of the Brussels sprouts haven't been chopped off. They were left on and it's hard to eat it. Update: I was sooo angry I called the manager and she said that they would of been able to add chicken to my shrimp pasta and she told me kind of oysters they were (South Pacific oysters)! The server lied to me! read more

Food was great! 5Extremely slow wait service 1, I mean slow slow. The attitude of the wait staff was condescending and dismissive -10. Details are exhausting. Service manager and manager did what they could to compensate and apologize. Kudos to them. Really appreciated your effort. Truly had this downloading at the 2 hour mark...Until your gracious apologies. However, Beware.... your celebration should be held elsewhere. read more

Made a visit to Brea location Saturday afternoon January 8th at 4 pm the restaurant was almost empty , We were informed by the reception that there was a 50 minute wait when we asked why we were told that the have no staff , We were not allowed to sit at a table and have a drink why are they open if the cant serve people even a drink, In my option it should be closed until the get a management team in place. Wont be coming back. read more

Just walked in to have a late dinner after a long day . And the girl greeter was not very welcoming and rude . But I'm here and I'm still gonna eat cause this is what I want seafood . I will most likely not return here after the bad welcoming to the resturant I hope the rest of my visit is pleasant . I don't recommend it here. read more

Red Lobster - Front counter - Seafood Near Me - Brea, California

They seem to make you wait to be sat even if it's not busy and there are tons of tables available. I would expect them to be properly staffed for lunch but I guess that wasn't the case. The host was so rude too. He was on some sort of weird restaurant host power trip. There are better locations not too far. read more

My server was absolutely amazing -- I believe his name was Dan. He was so awesome and kind to my group, and we had a great time at Red Lobster. 10/10 service. The food, however, was incredibly salty! I understand that restaurant food is pretty salty normally, but this food was just too much even for my taste. I ordered the scallops and shrimp, and I could only handle eating about half of it. I brought the rest home to mix with rice, in hopes of diluting some of the salt from it. I tried some of my friend's shrimp pasta, and it was also very very salty. I hope that they adjust their salt levels just a little bit at least, just for health's sake! read more

I have been to this location for a number of years and the food has been good. The fish & chips is too greasy but overall it's a good place to eat. Today they offered us a free photo and I fell for the scam. They take several pictures and then come back and give you a horrible picture but then ask for $20 for each additional photo and they took 5 picture with their advertising logo cover and if higher quality. They made it worse by interrupting our dinner just to make a sales pitch. That was such a bad experience that I had to post so maybe management sees this and stops this practice. I go with family to enjoy a dinner and not be sold pictures. read more

Walked in, were told it would be a 15 minute wait. The hostess saw us sit and saw us while we waited. Not 1, not 2 but 3 parties were seated while we were still sitting there physically waiting. Poor customer service. read more

We got Red Lobster delivered for Father's Day and we were super impressed with all of the food. I would recommend getting this package for an event or family gatherings. My favorite dish was the coconut shrimp. read more

Red Lobster - Seafood Near Me - Brea, California

Went for shrimp specials we saw on commercial the day before.....they said not being offered but we could have it for an extra $10! No thanks....not employees fault clearly corporate made changes and kept advertising... read more

We had a luncheon with 6 today. 3 happened to be birthdays. The manager came over to wish the birthday girls a Happy Birthday, and offered the table 2 appetizers on the house as a gift. Our waiter was attentive and spot on with service. Food was delicious and it all added up to a most enjoyable time. Thank you to the manager and her staff for a very nice luncheon time. read more

We had the crab fest and shrimp. The food was delicious and the ambiance was nice, but our server Chrisamy dropped the ball at the end. She was great in the beginning, but after we got our food, she never came back. Never refilled our water or removed our dirty plates. She finally returned and did not ask if we wanted dessert or if everything was OK. Our table was a mess from everyone eating crab, we wanted our plates removed so we could have dessert. We told her we were wondering what happened to her. She barked out, "you want the check". We said no, we want the table cleaned and dessert. She became unfriendly and never apologized for forgetting about us. At the end she tried to make a nice gesture, but her tip was already jeopardize. Eilene the manager and Tyree the supervisor were AWESOME and kept me from giving 2 stars. They gave AMAZING customer service and went way out of their way to smoothe out the issues we had with our server.THANK YOU FOR STEPPING UP TO THE PLATE WITH EXTRAORDINARY CUSTOMER SERVICE. They definitely understood the assignment. It's because of them, I will absolutely go back again. read more

We haven't been to Red Lobster in years. We took my mother in law for her 75th birthday today. We arrived around 12:30pm, perfect time. Hardly anyone there. Service was really good and the food was better than I remember it to be. read more

This place has a 45 minute wait with a reservation. Then they ask us tell us we are to not welcome because it's my friend s 60 birthday. This is the most upsetting experience we have ever had here. read more

Very disappointed with our experience at the Red Lobster at the Brea Mall this week. It began well, the hostess was friendly and efficient. Our waiter, Kevin, was also friendly and brought delicious bay biscuits before we could even ask for them! We waited well over 1/2 hour after ordering before any other food came out. While the food was delicious, it was apparent that this location prevents customers from taking much advantage of the "Endless Shrimp" by making you wait close to 1/2 hour or more to bring each refill. We have been to numerous locations and Brea Mall location is the only one with such slow service. Easily took twice the time, or more, than any other location. Only one of the four of us even ordered the "Endless Shrimp", yet all four of us were there nearly two hours because of the excruciatingly long wait times and he only requested two additional selections (one at a time of course) after his original plate. Again, the hostess and waiter were so courteous and professional, but the food wait times were extraordinary! So many other locations to choose from! read more

Went for lunch today for Lobster Fest they ran out of the larger legs. Served other legs that were cold I asked the waitress to feel them she did not agreed n apologized, she remade order but we lost our appetite especially with the crab Mac & Cheese having Crispy onion chips in it??! YUK.,had previous bad experience n always go to OFF THE HOOK they were closed for lunch.. FYI: Don't put the Crablegs on top of the Potatoes, No onions in Mac & Serve Food HOT read more

Came to Red Lobster to enjoy a nice Saturday afternoon with my sister. We sat at the bar enjoying a margarita on the beautiful day... Our bartender Jhovanny was a very nice guy and took our drink order as soon as we sat down and took out food order.... The biscuits here are to die for!! My Alfredo Linguine with blackened chicken was so good. I would suggest those of you who like Alfredo sauce n blackened chicken you order this plate next time u visit Red Lobster. read more

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This is my first time ever try Red Lobster, it's... a little disappointed. We ordered Create Your Own Combination - Choose Any 3, it's $26.79 before tax, we even choose the Lobster Mashed Potatoes and the Jumbo Lump Crab Cake, which I guess they're like an upgrade, because they cost another $4 each, and boy that's why I'm a little disappointed, since I order online, and it's my first time, I had to look up pictures online as a reference, and apparently the crab cake will only include one if you order the Choose 3 Combo, even though the image shows two and you have to pay extra fee for it. I do like most of the food I ordered, except the Broiled Bay Scallops, which was a bunch of little scallops soaking in some I think is butter and water (I dipped the biscuits into the scallop water and it was good), but I can't taste much on the scallop except I know that they're scallops. Seafood is expensive, I get it (what do you think I live in a state near the ocean for?), but when the restaurant name is literally a seafood, I expected to be more professional on the seafood, I meant, even if someone order the cheapest seafood on the menu, if your specialty is seafood, it should still taste good. Just feel like for that price, I can get better seafood somewhere else. Btw, the biscuits ARE GOOD! Also, thank you for the people who working during this time. read more

Red Lobster - Top L: Lobster Mashed Potato(+$4.79 Lower L: Honey Hot Shrimp(Fav! Top R: Broiled Bay Scallops Lower R: Crab Cake(expect 2, but only 1 - Seafood Near Me - Brea, California

Our waiter David was great; answering questions and bringing anything we needed. The feast we had was a good value. The restaurant was enjoyably quiet enough for conversation. read more

It was my first time here with my husband and we had a great time. Brandon was our server and he was very attentive and friendly. The food was delicious too. Will definitely be coming back again :) read more

Red Lobster - Seafood Near Me - Brea, California

Shelton gave excellent service. He was efficient, kind, and knew the menu. I'll definitely be coming again.

I have never been treated so well at a major franchise restaurant. The customer service at this Red Lobster is excellent! My husband and I chose to sit at the bar and I'm so happy we did. Nolan was our bar tender/server and he was very caring, provided excellent service and made sure everything was perfect. Fidel was another waiter that went above and beyond. The food was great, was served fast and hot. We ordered to go as well and that was packed with all the fixings and sent us home with some bread for our to go order. I was pleasantly surprised and will be dining here often. You guys have great quality staff that treat people like their name was on the building. Good job! read more

Rebecca C. was our server at Red Lobster Brea. Service was excellent, friendly, and attentive. Will definitely visit this location again and will request Rebecca as a server again!!!! read more

Red Lobster - House salad dressing in the side - Seafood Near Me - Brea, California

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We just ate there for my wife's birthday. We had great service that was quick and food was tasty. The greeter at the door was very kind and the server was very cordial and polite read more

Upon entry, Lizabeth, no empathy, super rude. I expect way more out of an established restaurant like this.

How can you go wrong with seafood? For a chain restaurant Red Lobster is pretty darn good. I got the combo plate with scallops, jumbo shrimp, and lobster mac and cheese. I had rice and broccoli for my sides. The scallops and shrimp were grilled to perfection. The lobster mac and cheese was to die for. Bring me the whole darn pot. The sides were good along with the salad. Oh, who can forget the cheese biscuits? You can make a meal with these alone. Our service was very good. It was slow so we were able to take our time eating. The entire staff here is very nice. I plan on returning to try their weekday specials. read more

We were excited to enjoy a late night meal. We were told 25 minutes and we'll it took 35 minutes. Not a problem. We were ready to order when seated. Our meal came in a timely manner but my wife's plate slid off the plate and onto the table. My plate was flipped over onto the table right in front of me. Luckily my daughters plate was unharmed. Unfortunately our meal took another 25 minutes. By this time we lost our appetite and only had a few bites and asked for a to go box. The server apologized for the inconvenience and sorry to say no manager bothered to come and apologize or even offer desert for the wait and for the mishaps. Hopefully this doesn't happen to any future customers at the Brea Red Lobster. read more

Dust on Vents and counters Service was okay the food was okay May come back may not come back

The food is great once we were served. We had the all you can eat shrimp which we enjoyed. The service was rough. It took 50 minutes to get our biscuits and over an hour for our food to come. We had to ask 2 times for a forgotten baked potato. The salads came out with the food. Maybe this is a normal pace at this restaurant? The ambiance of the place is nice. I don't think it should take an hour to get our food after being seated. read more

Went here for my birthday April 9th. The Red Lobster near me isn't offering patio dining, which was a requirement for my mom and I. When we got there they said they didn't have patio dining, I informed them I called to make sure before I drove there. Manager assured me we could sit outside. The patio was so nice. Very well designed, as most of the patio is shaded by the building. Was so thankful not to be in the sun. Red Lobster doesn't get credit for it, but the weather was gorgeous. The food and our server Maritza was amazing, too. She was SO patient and kind. We got very lucky with her. It was a wonderful experience for our first time dining out since the pandemic began. You have to try the brussel sprouts! It was definitely the best part of our entire meal. So delicious. read more

Grandson LOVED the all you can eat shrimp and probably ate his weight in them :) - The go to starting in this place is the Garlic Cheese biscuits and had to fight my grandson off to get any of them . read more

Red Lobster - Bryson tearing into his GARLIC cheese biscuit - Seafood Near Me - Brea, California

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Service was great! Brandon our server was amazing. The meal was great & the manager was awesome.

This was our first Red Lobster experience in a few years & it did not disappoint. We sat at the bar & received amazing service from Philip. He was friendly & made the best recommendations. Our meal was paced perfectly & everything came out delicious. We had our reservations about Red Lobster because of their increasing prices but the quality of the food & spot on service made it worth it. We will be back just to visit Philip again. read more

This review is about a take-out experience we recently had. My husband and I were drawn to the new weekly deals. We decided to have a Wednesday date night in with the steak and lobster for me, and the shrimp trio for my husband. My grandpa lives with us, so we got him the popcorn shrimp. WOW, everything was hot and fresh for being take out. We live in Fullerton, and the food remained piping hot and fabulous. My steak was cooked to perfection. I had never had a steak from Red Lobster before, and did not have high expectations, as it is not a steakhouse. I was pleasantly surprised in the quality and taste. I learned a tip at the beginning of 2020, when everything went to take out, on how to order a steak to go. Always order it a temperature below what you want. It "cooks" in the container on your way home, which could lead to an over cooked steak. I like my steak medium rare, so I ordered my steak rare. When I got home it was cooked just how I wanted it, like a medium rare. I don't eat lobster, so I traded my lobster for my husband's Walts shrimp that came with his platter. I've always been a huge fan of the Walt's shrimp, its typically my go to order. I love the cocktail and tartar sauces. The cocktail sauce has a nice punch to it. The mashed potatoes were fluffy, and the coleslaw was not soggy. The green beans were also cooked well. The cheddar bay biscuits were as delightful as always. My grandpa enjoyed his popcorn shrimp. We will be definitely be back for another fabulous date night in. read more

Red Lobster - Steak and Walt's shrimp. Great to go meal! Exceeded my expectations - Seafood Near Me - Brea, California

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Went here with mom Food quality seemed and food prep to seem Slow, They forgot about my salad and came after I been served ,and tasted soggy Loaded bake potatoes had to be taken back because it was bareloaded no bacon extremely small amount of cheese Fried shrimp was bland and obviously frozen Not freshly fried Biscuits was soft and fluffy not overly cheesy but good Steak was fine Waitress was friendly but after numerous complaints about food ,maybe could have got a manager read more

Food was not good. I couldn't eat the rubbery shrimp. I ended up eating French fries which tasted old. Service was decent but the bar tender did not know how to make martini. It was not good. read more

I know Red Lobster has good food. That is why I giving 2 stars. But I Am very disappointed in their customer service. They would not serve us! My husband and I were looking forward to eatting there without our kids. We came in on Saturday night at 8:30 one hour before they close. The host said they could not serve us before closing because they had 2 groups of 10 waiting. We would not be set. What! The restaurant was practically empty. There was no people standing outside either. I stood there in shock. So you are basically closed an hour early on a SATURDAY night. It is just the 2 of us. Well we went across the street at Lazy Dog that had a very busy energy inside out. They were still following safety guidelines. Wow! I guess we will find another location to feed our cravings. Not good for a chain that is loosing business! read more

Fidel was very nice and attentive. Food came out quick and the endless shrimp was delicious.

Yelp challenge 2015 5/365 update Slippery Shrimp Slippery Shrimp Sliding on our table Slippery Shrimp Slippery Shrimp Oh no, its been eaten by a Chicken Breast, chicken breast Oh no it was eaten by a Sirloin steak, sirloin steak Oh no, duh dunt duh dunt It was swallowed by a Lava Cake Oh No is right!!! And the only thing doing the swallowing was us. Located in the Brea mall vacinity in the back lot somewhere with plenty of parking. Now, if your a seafood snob or steak lover, who enjoy dropping $100 a plate, you may not find your match here. If your into a solid meal under $30-$40 a plate, then you will find your match. Or a cheap date like me who digs $15 chicken dinners. We have always been pleased here with food and service. We started off with some of those cheesy bisquits. Followed by an appetizer of mozzarella sticks with maranara sauce. Out came our salads, along with more bread. I opted for the house salad with a blueberry basalmic dressing. It was very sweet, but fresh grounded pepper complemented the sweet dressing nicely. Finally our entrees arrived. I ordered the maple glazed chicken with rice and mashed potatoes. The sauce was sweet and simple and my potatoes nice and creamy. The beast had a create your own combo with fried shrimp, steak and rice. The steak was cooked perfectly, medium well. Since we were already full we decided to get the Lava cookie topped with ice cream. Why not. The cookie was just okay. It was more cake like than cookie and filled with chocolate. A little on the dry side, maybe cooked a minute to long. But we finished it quickly. I even made a video of it. Tawney, our server was amazing and executed one of the best experiences in a while. From the moment we sat down, till the moment we left, her service was right on target, appearing right when we hit the last sip on our drinks, to the moment we needed more maranara sauce or extra bread. As we were eating I joined the email club and scored a free coupon for a appetizer or desert up to $12.00. They honored my email and credited our bill for our desert. Dinner for 2, with lemonade, appetizer, salad, 2 entrees with our free desert coupon cost us $54.00. Plus tip. 5 star service for sure. Solid 3.5 to 4 stars for food and price. We are fans, and will return. Updated review 2015 read more

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The service was amazing this is my favorite place. You guys have the best server David. He has alot of patience and customer service. He recommended delicious plates . We love sea food I'm going to keep recommending family and friends to this restaurant. Thank you red lobster. read more