Service was great 4stars, our waitress was friendly and patience. Food was ok 2.5stars jus same old seafood place. read more

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Red Lobster is really going down hill. The quality of the seafood for the price is just not there anymore! To much fried options and not enough grilled or baked options. There limited menu is also killing them! You never see them advertise on TV anyone with specials. They need to get a better supplier of seafood for starter and get rid of the limited menu. This is at all locations the quality if the food is terrible. This will be the next restaurant to close if they don't charge soon read more

Real bad experience on December 27 2022 dey got servers thefts working there and the manager knows about it and don't do nothing. Around 9pm

The biscuits still steal the show. I like that the menu has been revived while keeping most of their classic offerings. This particular location is pretty par for the course as far as Red Lobster restaurants go. The service is hit or miss; most of the time it's fine. On my most recent visit, our server had to look at the menu in order to write down two of the items we ordered which I thought was strange. Once our food came out, the entrees were given without having ever received our salads. This was rectified by offering a split dessert instead. I mean, who wants to wait for an appetizer salad after your main course is right in front of you? 3 stars for Red Lobster. You know what to expect and they deliver on that. Nothing phenomenal, just tried and true dining. read more

Service was slow, and a one hour dinner turned into two. They were real good about my allergy though. I know they were packed, but it would be awesome if the extra plates could get cleared. At a table of 6 1/2 on endless shrimp night, dishes get stacked up quickly. The manager came by, though, and we expressed our concerns directly. She was very nice about it, and added a dessert to go for us. Three stars turned into four. Good job. The bathrooms are really nice, clean too. There's changing tables, just no place to feed a baby. read more

Red Lobster - Slim crab cakes, lobster potato - Seafood Near Me - Indianapolis, Indiana

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I have NEVER had such delicious seafood at any red lobster than I did at this location in Castleton. Tammie our waitress was great, all of our food was hot and delicious. The king crab up charge was reasonably priced. The drinks were smooth. It was overall an awesome trip to red lobster Castleton read more

Great service and fast too! I figured a Friday night at 6pm would be super busy with slow service, but I got right in and my waitress was excellent. All the food I ordered came quickly, everything was super hot (and correct), and I was in and out faster than expected. Good food as always too! read more

Service was the worst I have experienced in a long time. Food so-so but not bad. Just seemed like making the customer a priority was not something they usually do. We did have a few other people who were attentive but our main server didn't seem to care. We had to get up and talk to the bartender to follow up on tartar sauce and drink requests that we had previously requested. This won't be a place I will be going back to. read more

A place foodies put down. There's no fu fu meals that many people have played with to get the presentation just right! Nope, and there's no weekly changing menu. They aren't pet friendly. There's no big decks w/tiki lights on the water. There's no live bands or huge vats of beer, and no craft beers. --But dog gone it, they are corporate & constant & that's what list I'm putting 'em on. You have to admit that you cool hipsters that occasionally eat fried or broiled seafood & biscuits sneak into this place when no one is looking! PS I'm a hipster in an old body, that's how I know! read more

This used to be my favorite place to eat. Unfortunately it has gone down hill lately. This place is never clean and it's hard to get a server that's not new. Very poor management. One of them even got confrontational with the table next to me. It's terrible to say but I will not be back. read more

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Great food and kind service from our waitress/servers. My group didn't have to wait long to get seated and the restaurant was clean. The Manager was nice as well. read more

Familar with the establishment and trying to consider it being a Saturday but also considering it just wasn't that great of service ... food was 6/10 took an hour and half to get it and it was cold when received . Waiter was nice when we saw him again it was a Saturday . May catch during the week if really really craving if not . I'll pass on returning . read more

We had a great visit and were treated well by all staff, especially Sunny and Crystal! We ordered the grilled salmon and coconut shrimp. Everything was tasty and fresh. Thank you, Castleton Red Lobster! read more

Extremely poor customer service. We made a reservation on a Monday evening for a Friday birthday dinner for my mom. We arrived at the restaurant and were told they don't take reservations. They did not offer us anything other than a 2 hour wait. Extremely poor service. We won't be back. Someone supposedly from Red Lobster replied to my comment promising to 'make it right'. I have used this person's bogus reference number and contacted corporate twice using their online form and heard nothing back. It appears their corporate office is as incompetent as the manager (Jeremy Sullivan) as this location. Guess this explains why they work at Red Lobster... read more

I have never been to this Red Lobster before and I can tell you I will be back. It is a very clean restaurant. I ordered the crab cakes and they were very good. I can't say enough about the customer service!! Super friendly staff, I was greeted by every staff member that I came in contact with. My waiter, Keelan, was awesome! I'll definitely be back read more

Lobster is my favorite, I like the taste here, freshly baked bread, fresh vegetable salad, I recommend

I had a delightful experience recently at this restaurant because of the outstanding staff. My food server was Randy and he was a complete joy. He was friendly and knew his menu and surprised me with a complimentary birthday dessert without asking. I had a coupon so it tipped him off as to the special occasion. The manager followed through and stopped by to wish me birthday greetings. The food is good but I will go back because of the wait staff. Several of the other food servers stopped by to say "Happy Birthday!" Very impressive and a final greeting by the hosts upon leaving. read more

Myyyyyyyyy favorite!!! Those cheddar bay biscuits are the TRUTH!!!! Yummm.... I don't think I've ever been dissatisfied with my food or service, and that will keep me as a loyal customer! Plus, the lobsteritas are kind of awesome! read more

Red Lobster - Seafood Near Me - Indianapolis, Indiana

My husband had a hankering for an admiral's feast. Normally we drive all the way out to the one in Avon because that's the best by far in town. We were on the north side already and decided to go to RL Castleton because #2 I'm town is better than nothing. We get there 6:30pm on a Wednesday there's a bunch of empty tables yet there's a waiting room full of people?? 30 minute wait!! Umm...why?? I can see 6 empty and 2 that need to be cleared. But hubby is whining so we wait. Table seats in 20 min so not bad just yet. Order drinks and appetizers....poof!! Goodbye waiter!! Gone!! Elvis has left the building son!! 18 minutes later here comes a runner with our drinks. 14 minutes later...A La Kazam...waiter is back!! Say what!! Needless to say it was a very looooooooong meal. It was reflective in his tip. read more

Updated 11/21/18 -We recently dined here again for our anniversary and I believe our serve was Tai. He was a very nice young man who was very attentive and well mannered. We will ask for to be seated in his section again in our next visit if he is there. ******************^lSo I never wanted to go back to this red lobster after the horrible experience we had last time. The people were really nice, but the food was horrible. Anyhow, we have had a gift card for about two years and needed to use it. So we figured we'd try it again, and guess what..........THEY REDEEMED THEMSELVES.....except for the fries. Everything was cooked perfectly, especially the fried cod. Oh Em Gee, it melted in my mouth!!! The shrimp were super tender and juicy, as well as everything else. The biscuits were just OK, but that's probably my taste buds. When I'm not having a cheat day, I am doing an organic keto diet so Bread just doesn't taste the same anymore. Moreover, it didn't even taste like cheddar. It was more like the seasoning from the top Ramen packets. But again, that was my taste buds because I used to love them. The only issue I had with my food was that the fries again seemed old and stale. My server offered to bring me fresh ones, but I declined. Other than that and a few minor hiccups everything was great. I look forward to going back again read more

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Red Lobster is one of my favorite places to go but recently that is not the case. We went for dinner yesterday and I wasn't pleased with how our food came out. The biscuits (which are my favorite and the reason I really come lol) were overcooked and not hot when they came out. I got the shrimp scampi and they were overcooked as well. I was disappointed. Our server was pretty nice though, just wish the food had been better. read more

OOOOK, I will start by saying that I'm embarrassed to be writing this review, b/c I feel like I have really good taste in food and restaurants, but I'm pregnant, so my cravings control my life. I find this to be the only acceptable reason it is OK for me to have enjoyed such a fabulous (though overpriced) meal!! First of all, I have not been to Red Lobster since 2001, in Bloomington, IN where my college boyfriend used to take me for "special" occasions. Um, yah...exacccctly!! Well, today, I was reading a Yelp review and it mentioned those fabulous cheddar biscuits and I immediately called my hubby to tell him I wanted Red Lobster for date night. He was driving and said he nearly went off the road... He thought for SURE I had seen a commercial (as this is where my biggest cravings come from). I told him it was Yelp and he said "Ok, babe, whatever my babies want". HA! I was NOT disappointed. After waiting nearly 30 minutes (!!! Yes, it was PACKED at 8:00 p.m. but I guess it IS Friday night - what do I know??), we were seated in the bar. Nick waited on us (and I saw a guy from high school who I hadn't seen in about 11 years waiting on a table nearby - he didn't recognize me but whatev) and was great! He was attentive even though he was really busy, kept our iced teas full and biscuits coming. The biscuits were PERFECTION and beyond my expectations and memories of "special occasion" night with my ex. :) I ordered the pick two for $15.99 (jeezum) and got snow crab legs, grilled shrimp, house salad and baked potato (they were out of broccoli - BOO!). It was great! My hubby got the surf and turf and though his steak was perfectly cooked, he said the lobster was bland and unseasoned. Either way, I was VERY pleased with my meal. I doubt my hub will agree to take me back anytime soon (too many kids, too crowded, too much waiting for a chain restaurant) but I thought it was well worth it!! All I can say is YUUUUMMMMY to the biscuits and crab legs. I would have ordered some to go but our bill was already $54 and we weren't drinking (wow! for chain food? UGH). I would still go back. Yah, I'm pretty easy!! read more

I had an issue with my delivery order and the manager (Tyler/Tylen sp.?) went over and beyond to correct the issue. The food is always fresh and hit even with delivery. I will definitely be ordering again! read more

For a solid 10 year stretch of my life, I thought that Red Lobster was the fanciest and most amazing restaurant in the world. I asked my parents to go there for my birthday supper every year and was usually allowed to order something that (gasp) came with lobster! Lots of great memories of RL when growing up means it'll always have a special place in my soul. I don't visit often anymore, but when I do, I'm generally surprised at how much I still like the food. The woodfire-grilled trout is one of my favorites these days, although it was slightly overcooked and not quite as tasty at this location as I've had at other RLs in Indy (3.5 stars of 5). Baked potato was fine (3 stars) and the asparagus was just mediocre (2.5 stars). Cheddar biscuits were superb as usual (4.5 stars). One odd thing is that they've stopped including a salad with your meal ...if you want one now, you have to order it as one of your sides. Weird. All in all, a good but not great experience. Friendly (but slow) service, solid food, reasonable prices and portions. This location is decent but if given the choice, I'd rather visit the Avon or 38th St locations instead. read more

Had to pick up an Uber order and the lady at the desk was so rude. Basically threw the food on desk.

My guilty pleasure - crab Alfredo lunch. Soo fattening but so good. $11.90 for a lunch portion. If I'm over by the castleton mall I'm eating lunch here. I'll work out tomorrow.... read more

Called at 5:30 pm for a to-go order & was placed on hold for over 20 minutes by a guy. I finally hung up and called back, explained what happened when I was a woman claiming she was the manager put me on hold for another 10 minutes. I finally hung up and went somewhere else. This place has been going downhill for years. Won't be surprised if they start shutting down. read more

Honestly the food coming from the kitchen and waitress/waiter service is pretty good. My only complaint would be the salads. It's bagged lettuce and most times there are old pieces of lettuce in the salad. I love the salad dressing but wish they would spruce up the salads with fresher lettuce. read more

This was my brownie bday dessert!!!!! A friend came to red lobster with me to share a dinner! This was over this past weekend when the ice storm was suppose to be here in Indiana. The staff was very nice. The facility was clean and cares for. The only down side was waiting to be seated. read more

Red Lobster - This was my brownie bday dessert!!!!! - Seafood Near Me - Indianapolis, Indiana

My husband and I initially went here because we had a coupon, but we were pleasantly surprised. The garlic cheddar biscuits were very yummy...I didn't expect so much flavor from a "starter" biscuit. We had their coconut shrimp and the lobster, scallop & shrimp sampler over rice pilaf. The flavors were very good (although the meats were a tad overcooked). What also surprised us was that there were people waiting to get in (15 minute wait) on a Wednesday night at 7 pm! That's highly unusual in this area. Apparently a lot of other people think this restaurant's pretty good, too! read more

So we came to this Red Lobster last night with a party of six- with my husband and I arriving first. We were seated right away, however, our waitress didn't come over to even check if we wanted waters until 15 minutes after we sat down.... service was approximately on par with this the rest of the night. All of the food I received during the meal (besides the Caesar salad) was quite good compared to my last few visits to a Red Lobster (the crab legs, stuffed mushrooms, broccoli and rice pilaf). The Cesar salad seemed to be primarily cheese, with a bit of Romaine lettuce sprinkled in. However, the service kept down the enjoyment for the night. I don't think there was one trip our waitress made to our table where everything we ordered was included (always a forgotten drink or condiment). Additionally there was spilled butter all over a plate that she didn't seem to even notice until my father pointed it out. Lastly, when the crabs arrived without the proper cracking tools, I felt like the waitress went out of her way to egg on my parents to complain to the manager on duty... which seemed a bit odd. Overall, though the food was quite good, I will definitely not be dining at this location again if it can be avoided due to the rest of the experience. read more

Best customer service I've had at a restaurant in a really long time! We were waited on by a very cheerful, fun lady. The food was excellent as well. I ordered the crab legs and they were cooked really well. The facility was very clean and our wait time wasn't bad at all for getting there at rush hour. read more

Red Lobster - Seafood Near Me - Indianapolis, Indiana

Once again Krystal made our Sunday Funday on the 19th of January. The only problem I was so full leaving. The new Crab Stuffed Rangoon is great! Krystal remembers our names, drinks and what we like even after not seeing her for a bit because our holiday work schedule is crazy. read more

Received better service from the bus boy. Never mind the food, we felt completely ignored my our server. She didn't even bother to come by and check until it was too late. I ordered the Ultmate Feast...no crackers for the crab? read more

Red Lobster was always a big family choice for birthdays and special occasions growing up. But my husband isn't a fan of fish and I don't think they have much selection for non fish eaters. BUT it was all you can eat shrimp time and some friends invited us to tag along. YUM... Shrimp is really good and they have a lot of choices! You start with 2 kind of shrimp and 2 sides and then can get another order one at time. I loved the grilled shrimp and preferred no sauce, but you have to ask for plain. I also liked the shrimp scampi and the regular coconut shrimp. There were 8 of us and we all ate a ton of shrimp, well all but my husband. Our waitress did a good job of keep up with everyone. I am glad my friends invited us along. read more

My and boyfriend and I came here for dinner and we got the waitress named Ms.Anne. She was amazing the entire time we were there even after we paid we sat there and talked for about 20 minutes and she still made sure we were comfortable and happy. Thank you for great customer service Ms.Anne read more

Great dining here! While there we were served promptly and asked if we needed anything including take home boxes and to go cups. Our waitress was very friendly. Not only that but all the other staff members we interacted with were friendly and in good spirits. You don't see that often in restaurants around the holidays! Great job! read more

I'm not a fan of chain restaurants, as a rule. But we were looking for a place for an early Sunday lunch, and just happened to be right by here, so we swung in. I must say...I was impressed. I chose the build your own lunch, with fried fish and clam strips. Both were tasty and done perfectly. The baked potato was great, as always, the salad was good...not great, but good, and those biscuits. Oh, those biscuits. So very tasty. I've GOT to say a word about or server, Chris. I can't recall having such good service. The perfect blend of give us both the attention and privacy we wanted. Well done. We'll be back. read more

The food was exactly what you expect from a Red Lobster, especially during one of their specials weeks. However, the service was pretty poor. Our food runner was better at serving our table than the actual server. We were pretty disappointed and will probably try another red lobster elsewhere next time. read more

I'm very disappointed in their bread as well as their clam chowder, all of these that they should be prepared on their A game. Sorry they were not and with the things going on right now l think they should try harder. read more