We ordered the steak and lobster during lobster fest for my birthday. Great deal. It was amazing and we loved all of it including the the service. Definitely recommend this restaurant and its food. read more

So after a con, we were looking for a place to eat. We hadn't eaten all day. So we tried Olive Garden, but it was just super packed. We decided to try our luck at Red Lobster. They were able to seat us right away! They were very attentive when serving. They were even helpful when my friend left her phone. The food was mostly fine. Not much to taste in the pasta I ordered, but I usually bring my own seasoning anyway because Red Lobster isn't the only place that skimps on that. I totally forgot my seasoning though, so oh well. Overall, nice atmosphere. Since there weren't a lot of people, it was a nice place to chill after the con. When I went back in to look for my friend's phone, the staff were taking it easy and I appreciated that. I don't like going to a place where staff can't take a breather, so that was nice to see. My friend and I even took pictures in cosplay outside once we were done and they didn't seem to mind at all. One staff even apologized for passing by and we were like, "No, please. This is your space. You don't have to apologize". Sweet people. Nothing against Olive Garden, but if you're not down to wait at Olive Garden and want to actually eat something, go to this Red Lobster. They've got your back. I love them and thank you for putting up with our crap. read more

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If I could give them more than five stars I would, my family & I where looking for a place to eat for my husbands birthday. We had a large group so everywhere was "3 hour wait". I called here and the gentleman informed us it would be a 45 minute wait! Perfect we were 10 mins away, buy the time we got there the gentleman I spoke to already had a table ready for us. The service was great, our meal was hot & we left satisfied. We are so thankful for the awesome and friendly service and environment. We will be back! Thanks again read more

I came with my family on Sunday. Nicholas was our server he was great and definitely made our time here wonderful, from beginning to end. He made it possible for us to sit close to the tvs to watch the laker game already going above and beyond for us. His service when it came to taking our orders to getting our drinks were on point. He made sure we had fresh bread and while we were waiting to let us know how long it would be before it came out. Our food came out hot and fresh thank you to the cooks. This was such a great experience and we give Nicholas all the props. Thank you for being attentive, kind and giving us a great experience Nicholas. We left happy and full. Lastly we did let the host know to let a manager know how wonderful you were so we hope you get some props. We'll be back and hopefully Nicholas will be our server again. I gave 5 stars because of Nicholas just wanted to let everyone know read more

I've been to Red Lobster for a multitude of years and lately, maybe because of change of management, service is dim, I feel like I'm being excluded from my own dinner. I dislike children rolling their eyes at me whenever I ask for a drink refill. I won't be returning read more

The restaurant is seems to be a little dirty and outdated but our waitress was excellent. Liv your service was amazing. I would definitely come back. Liv was very friendly and had great conversation. She was fast in bringing out our food and asked us did we need anything else before walking away from the table each time. She was on point with everything. Food was really good and she always kept our drinks filled. Thank you Liv for your service... read more

I love coming to this Red Lobster especially when my favorite server is here Luigi he's the greatest usually always know what I want and is very attentive ! My grandson and I enjoy going there we missed see the General Manager Cirui Sunday and Monday are his days off he one of the greatest General Manager! The food was delicious as usually went there especially because my grandson is leaving for Japan and he loves their food also and Luigi is also both our favorite waiter' he always ask my grandson about his adventures I'm Japan ' the food at Black Angus has the most delicious food and some really great specials which usually always get ! We had it tonight the $10 off the $60 two of everything it's so delicious my Filet steak was tender and delicious I have no complains about the food or service everything was excellent and of course I will be back most definitely especially for the good and their special and see the General Manager and my favorite server Luigi I will always recommend this location it's the of the greatest I give read more

Great food and a great server asked for Liv when you go - she's the best and will take good care of your

After waiting about 20 minutes we were seated out waiter Ray was nice, patient and friendly. Our food was delicious and the chocolate wave cake topped it off. read more

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My waitress LIV is awesome !! She's attentive and personable what better way to enjoy a solo lunch date ! And my food was delicious btw

Absolutely the worst thing I've ever tasted in my life. Was here for business and ended up here to see what the hype of Red Lobster was all about. 1st, the cheddar bay biscuit that everyone raves about...was most definitely not something worth talking about AT ALL. It was just horrendous, to the point where I was actually questioning why I decided to come here for dinner... 2nd, got the pasta which might have been my mistake...did not expect the pasta to be a cream sauce but tried it anyway. THE CREAM SAUCE WAS TOO OVERPOWERING, I had a bite and I knew immediately that it was too heavy and I will not be able to even finish half of the dish. It was so flavorless to the point that I didn't think it was possible. The only saving grace was probably the servers being attentive, friendly, and accommodating. STAY AWAY read more

Liv was wonderful. She answered all of our questions and offered suggestions of what to order. Food was served fast to our table and hot. I will be back. read more

We have been Regulars to this Red Lobster for Years ...But Something is Happening @ this Restaurant and Not in a Good Way...Service has suddenly become Slow, Food is Not as Good and the Price for one of the decent entrees is Astronomical ...an example; the Other Day We went in and they were Totally Out of the fresh market Fish which included Salmon which is on several of the entrees ...anyway, This Red Lobster WAS in the Top 5 Favs of Restaurants We Visit ...but is Steadily Dropping Down the Charts. read more

So came here for lunch Very friendly Our server was Brandon He was very nice not rushy Food was good thanks read more

It was a very good experience! The server was polite and friendly. The food was plentiful and delicious! It was clean and comfortable. Just a wonderful experience. read more

We got there on Friday and Friday as always fish Friday and they're out of fish asked about the $20 all you can eat shrimp. They don't do that no more so I got the steaks and lobster two sides got one never got the other. I don't know if the kid was new or what lousy service food gone and I can understand why they felt bankruptcy. They should go out of business and see everybody the time. read more

Service was horrible. People were being seated by hostess with no specific order. We waited over an 1hr after check in. No customer service skills very unprofessional atmosphere. read more

Server Liv was great and attentive. Food always good, But I preferred their previous cold house salad over the garden salad read more

Restaurant manager keith treated me very disrespectfully!!!! I had a problem with a to go entree i ordered on 7/19/22. Called the same day and spoke to manager Jason, who asked if I wanted my acct credited for the order or a gift card. I requested the gift card. He told me he'd leave it in a drawer or safe with my name on it and i could pick it up. I came to the restaurant on 7/23/22, to pick up the gift card. Manager on duty, Keith, did not locate the gift card. He was extremely rude to me, saying he did not see it, as if i were lying! He was very resistant and had no signs of customer service. he tried to call the mgr jason, who did not respond. he did not offer to replace my meal, until i suggested that. he embarrassed me in front of the host and guest entering the restaurant! at one point he got up and walked away as I was still explaining what happened. He even said I walked in off the street! I am beyond humiliated and disappointed in red lobster, a company i frequent often! keith is a horrible representation of your restaurant!!!! read more

Over price with below average food. They have more sever than customer . But still takes forever to get check to pay . Our sever was too busy to talking to other server. Won't coming back again for sure . read more

Very good steak. The place is elegant, clean and good customer service. I am so full the steak is good. I do not usually eat meat but. Is good. The salmon on the grill was moisture. The clam chowder soup is thick I like it like that . Good flavor. I have not been in the restaurant many years. I have fun. I will not eat for a week. Work out tomorrow to burn the. Calories. I will come back in a future. I. Do not know when read more

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Bad unsafe lobster. We got sick. Plus dirty trash on top of $40 lobster and very uncooked fries. They pick who to do that to. Stealthy and disrespectful and despicable. Old chewy pasta. I am so appalled. $67!!! read more

Red Lobster - Seafood Near Me - Ontario, California

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Liv provided excellent service to my husband and I. Liv personality is very engaging I was excited about the food choices she recommended. everything came out timidly and Liv gave just the right amount of attention to us. She is now my favorite server! read more

Liv was good and so was food had the Admirals feast was delicious!! Liv is so much fun thank you!

Went for dinner last night. We have not been to a Red Lobster in ages and the mrs was pessimistic about how the night would be. To our amazement it was an awesome experience. Our waiter was very thorough and made our dining experience a delight. He was there when we wanted napkins, extra dinner rolls, extra silverware etc. as Ian was leaving a big mess by his stroller and our table. He got us fresh dinner rolls at the end (to go) seeing how much we loved them. I ordered their 4 course meal for $16.99. I had clam chowder, Caesar salad, Habanero shrimp with rice pilaf and mashed potatoes instead of coleslaw, and a brownie with icecream. Mrs ordered potato and bacon soup, Caesar salad, chicken with wine sauce, and a cheesecake. We had also ordered mozzarella sticks from the appetizer menu and added the garlic glazed shrimp to my order for $6. Portions were huge and very delicious. read more

Red Lobster - Habanero Shrimp from the 4 course meal special - Seafood Near Me - Ontario, California

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On Sunday o4/26/15, my family went to this restaurant to celebrate my grandmother's birthday. We had a party of 10 and we're seated within 30 minutes, which is actually good. The restaurant was semi packed with other customers. The interior was clean and the restaurant smelled really good (the smell of seafood). The waitress brought out our drinks relatively quick, which had no issues. Now let's get to the service. My mother ordered a specific type of salad. The salad was brought out 10 minutes later to my family, but my mother was told that they no longer had the specific salad that she had originally ordered and she admitted that she knew they didn't have it, but forgot to tell her. Another 5 minutes later....they brought out another salad for my mom. Maim course: From the time we sat down, till the time my family received their food, was approximately 40 minutes (yeah....40 minutes). I didn't receive mine for an additional 5 minutes later. They brought out what they thought was my order, but I advised the waitress that she had my order wrong. So......they took the plate back, corrected the mistake and brought my corrected plate back out, which took an additional 10 minutes. My brother in law also received his food plate approximately 50 minutes after we initially sat down at our table. Once we had received our food, I have to say.....the food was excellent. I am not sure if the waitress was new or the cooks were having a difficult time in the back or what, but the receiving of the food was very extended. My wife and I had been to this particular restaurant several time in the past and never received a long wait time on the food. read more

JAY did a wonderful job servicing 5 retired educators. She was great keeping up with us and our questions.

Jay was my server and she was so courteous and very helpful. I would definitely come back again. When I do come back I hope Jay is my server again! read more

Jay provided excellent service, and the food was wonderful. I was a newcomer and I'm definitely sold. I will come back soon.

I just left Red Lobster, and I was greeted by a nice lady, and was lucky to even get a great serve by the name of Jay, she was so helpful and friendly. She would come back to the table to see if I needed anything before I could even ask! Definitely a good location with great customer service! read more

I have been going there about 5 years now. I always sit at the bar. The service is excellent and they make fantastic drinks. Reminds me a lot of 5 star hotel lobby bar/restaurant with fantastic service which are hard to find in this area. Had the signature biscuits, shrimp alfredo and lobster pizza and a very nice CAB wine as I watched the NCAA Mens finals. Very comfortable and relaxing atmosphere. Keith (duty manager) welcomed me back and arranged a seat at the bar. Paige was the bartender for the evening. Both were super professional and friendly -- service was always there when needed without having to ask (without hovering) Special thanks to both. Food very acceptable and nice flavor on the alfredo sauce. read more

Great visit, food was really good and Liv was amazing. Love coming to this location every time we want seafood. Looking forward to our next visit. read more

Yeah, service was excellent. Liv was very accommodating. We will come back. Thank you.

Terrible dinner! Had Surf &Turf sirloin. Had to ask for a new steak. Mine was full of gristle. I couldn't chew it. Second steak was a little better, but it tasted like someone dumped a full salt shaker on it. Not worth the $30.00. It was more like a $10.00 dinner. Horrible! read more

The hostess greeted us promptly and was pleasant. Shortly after being seated, Helen (our waitress) came over, introduced herself and took our drink orders. She was also nice. We knew what we wanted so we ordered our food at the same time. We both ordered Dinner Salads to go with our meal. Helen brought Biscuits out and then the drinks. 10 minutes later, a whole different waitress brought out our entrees. After she walked away, we realized we didn't get our salads. Several workers passed our booth, but Helen was no where to be seen. No one including our waitress checked to see how our meal was. Pretty soon we asked a waiter to have Helen come over. When she finally came, we told her we never got our salads. She quickly responded that she would get them for us.....Helen brought our salads back, half way through our dinner. I've been dinning out since I was a kid and the Soup or Salad always comes first. The waitress was inattentive, the food was fair to say the least and then the waitress tried to get us to sign up for a rewards program for eating there. You have got to be kidding. No Thanks. I am reminded why we don't eat there often. read more

This place is ridiculous. I ordered some them twice in a two weeks. The first time they forgot all of the sauces and no lemon for a crab and lobster meal at about a hundred and fifty bucks. We tried again this Thursday on my wife's birthday to 7 ordered another crab and lobster me all this time told them we needed the sauces and it was supposed to come with desserts. No sauces and no desserts that we paid for on my wife's birthday. I called them to get the dessert delivered they refuse to come back out and it took 20 minutes to get a hold of them on the phone. Wife's birthday desert ruin worst company ever. Also no utensils for the crab thank you Red Lobster. read more

Food was great server Liv super cool especially with 2 kids under 2 and a very talkative 6yr never was dismissive, and was very inclusive of my Lil guy read more

Awsome lunch! Great atmosphere. Everyone wanted to be there, smiles all around! Employees helping each other. Food is good as always and came quick. read more

Being skeptical to returns to Red Lobster, my sister and I popped for lunch and we were pleasantly surprised. The service, Tori, was outstanding. The biscuits were hot, fresh and buttery. Every thing we ordered came to the table hot, fresh and delicious. I hope this level of service and the quality of the food continues. read more

Popped in for dinner 5/16/22 around 7pm. Not busy. We requested a booth and were seated immediately.. our server was adequate. We ordered a feast for 2 - 2 steaks, prepared as requested but they were marked, so we had to cut and then trade. 2 med lobster tails, cooked perfectly, 2 skewers of medium shrimp, cooked perfectly. Bacon Mac n cheese, super yummy but super rich. Our Broccoli side was unfortunately coated with oil. The biscuits are always a decadent treat. Overall, we were happy with the all encompassing meal which was priced at about $75 before tax, bar & tip. read more