The Mango & Caramel Cakes are delicious! I actually like the Caramel more than the Mango just because the Mango is a little overly sweet. I like the Caramel because it's just right and not extremely sweet. I tried to call to make sure they had the Caramel available but they do not answer their phones. I've been calling for 30 minutes already. I live 23 minuets away and wanted to make sure but I guess I'll have to go in and take that chance if it's available or not. That's the only reason why I gave it a 4 star and not a 5 star. Otherwise, I recommend going to this spot for those two cakes. read more

I love Red Ribbon's Mamon (sponge cake). Everytime I go to Seafood City, I always buy a few. I've tried their cakes and the Mango and Choco Mocha Crunch keeps me coming back for more. D Definitely not something that someone should be having everyday because it's not easy on the waistline but for those occasional birthdays/special occasions, you should definitely give it a try. Prices are also not bad at all. read more

Stick to the sweets and the halo-halo. Their savory dishes are not review-worthy. I'll eat them if there's nothing else. But nothing to drive over for. Their ensaymadas are the best, I think. Cakes are pretty good too. But like most FIlipino fast-foods, the portions are just ridiculously miserly. You will need to buy 2 dishes of anything to get full. Never been able to figure that one out. Compare it to say Chinese food where food costs are the same. Someone once told me these operators want to get rich quickly, like overnight even it means gouging on fellow Filipino customers, while Chinese restaurant operators plan to stay for the longer haul. So eating here is a once in a while deal, while I will head for Chinatown several times a week without so muhc as a second thought. read more

Came here about a 2 weeks ago and had like at least 200$ worth of pastries in my hand for a birthday party i was heading to ...and the cash register lady had told me they couldn't help me because they were closed. They were literally ringing up on more person in front of me and it was only 7:40pm. The time they close is 8pm. Telling everyone I know never to buy from here ever again ...Red ribbon doesnt want to make money i guess. Turning away a customer whose trying to spend a lot of money. read more

I only go here to buy the cakes or the pandesal. The cakes here are the most inexpensive compared to Goldilocks. ~$23 for an 8 inch round cake. Their cakes are so flavorful. The mango cake has a good kick of mango taste, same as the ube cake. I definitely recommend going here to buy their cakes. Friendly staff, too. read more

I'm very disappointed that they ONLY offer combo meals now. The palabok is pretty good here. But I don't like soda or chocolate cake. If I could substitute healthier sides, then I'd be all over it. Sad. read more

I bought ube roll for my mom's birthday, very disappointed. It was so dry. This is the second time this happened to me. Not buying a cake from from them any more read more

My son bought palabok here and the serving is half the size it normal is elsewhere. Quality control sure doesn't look like a priority for these guys. Next time I'll go next door to Jolibee instead. Although they weight their noodles and spaghetti (not kidding ) you can be sure it's consistent. I'll include a pic and judge for yourself. Only the 2 pieces of egg has been eaten on the pic. read more

Red Ribbon Bakeshop - Yep...this is about $8. Only the 2 pieces of egg has been eaten. Where's quality control here? Sad really. - Bakeries Near Me - Concord, California

I could say the customer service was okay. I was disappointed that they didn't have slices of the ube overload so I settled with the coconut ube cake which is the same thing except with lots of coconut. I'm not really a fan of the coconut so it was disappointing. It didn't seem like they wanted to budge to cut me a slice of the ube overload but that's okay. They also only had 2 more empanadas of the chicken left and it's only 2:00pm. I had to wait 15 minutes but that's okay I'm in no rush. Overall it was an okay experience I got what I needed and that's what matters. Everything tasted delicious so no problems there. I got the cheesy mamon, chicken empanadas, and the ube coconut cake. Will come here just for the pastries. read more

Red Ribbon Bakeshop - Cheesy mamon red ribbon located inside the market - Bakeries Near Me - Concord, California

The only time I come here is for the halo halo. Its really tasty compared to the other places around. This time they have added more ingredients such as thin pieces of coconut and it makes it so much better! They never disappoint when it comes to the halo halo. Their service is great and their employees are nice as well! read more

This is probably my favorite bake shop ever but today's experience brought some real concerns not just to son but the community. It was about 7:50-8:00PM as we all know Red Ribbon shares space with Jollibee. Red Ribbon closes at 8:30PM staff is cleaning and ready for closing. At this time Jollibee is still open for business and has people eating. The same time they're cleaning they used a strong chemical to clean their floors. If I'm not mistaken this product is called Lysol. Given Jollibee restaurant and Red Ribbon shares the same space with no walls or windows to have separation. My son stays coughing. His coughing happens more frequent, all of a sudden he gets teary eyed. I couldn't put two and two together under I started having trouble with my breathing as well. The Cleaning product was so strong it lead to my sons vomiting. We went outside to get some fresh air and then he started wheezing. My son is four years old so he starts to cry and says he didn't feel well. He says, "Mommy I don't feel good". My husband immediately grabs him and we brought him into our car and gave his emergency albuterol. After giving him a dose he's still constantly coughing. At this time he's gasping for air. I start panicking because he needs a nebulizer treatment. The only way we can do that if we had his machine with us. WE ALWAYS BRING THAT MACHINE WHEREVER WR GO. For some reason my husband didn't bring it because we wouldn't think he'll need it given it's not cold outside or extremely humid (that would trigger his asthma) at this time in concord. Little did we know a quick dinner to eat at Jollibee gave us a frightening experience kinda night. Asthma is real and can kill instantly if his airway was not treated right away. My son is still coughing and we are now on our way home to give his nebulizer treatment. It was an awful experience. I hope the owner and manager sees my post and understands the huge danger of cleaning while people are still eating. This is a huge liability! A lawsuit waiting to happen. I'm really disappointed and I hope this will not happen in the future. My son is lucky that I'm a nurse and knew exactly what to do for my son. If this would happen to anyone else I don't know... read more

When I entered the store, I noticed that the cashier was not in the mood, she didnt greet me and my 5 y.o daughter and didnt even smile. So here is the story.. I bought a chocolate cake on Oct.11,2016 between 1-3pm.and asked the cashier to put a message on it. When she showed me the message she put 3 exclamation point just after the word 'old' which I didnt ask. It was written like this.. HAPPY 1 MONTH OLD ! ! ! BABY ____________ I am being nice to her though I am disappointed. I told her she should ask me first before putting 3 exclamations on it. She offered me to just erase it, I agree, but then the cake is messy and not appealing anymore, to think its for a 1 month bday, its a first celebration, and I have to take a photo of it. I didnt accept the cake and asked for a refund. I know she got irritated bcoz it shows on her face. But I am too. read more

If you don't speak Filipino, they won't help you! Horrible customer service!!! I'll keep going across the way to Chow King, they're food is better anyway!!! read more

A friend surprised me with the mango creme cake, a layered very light layered with wonderful tasting whipped creme cake with fresh mangos for my birthday. It was really delicious. I'm going back to get one tomorrow for a special birthday. Yummy read more

Chocolate Mousse Cake. Beef or Chicken Empanada. These delicacies are what Red Ribbon is all about. Being born in the Philippines and coming here as a wee lad, Red Ribbon had always been my favorite in the Filipino bakery scene. Sure, their prices have gone up within the last decade, and some of their items have come and go, but their reputation as one of the finest bakery chains in the Philippines, have made their presence known in North America and other continents around the globe. They have so many products that cater to your needs, and truly satisfies your cravings for some Filipino bakery goodness. Another item that's highly recommended to have is their Whole Wheat Pan De Sal (dinner rolls), which is truly a must have in your pantries at home! This location is the only one on this side of the East Bay, but they have numerous locations around the Bay Area. Make sure to check them out, and you won't be disappointed! Highly recommended for all your bakery needs, most especially their cakes and pastries! read more

Do NOT order your child's birthday cake here!! I reserved a cake for my daughter's birthday to be picked up on 4/22/2017 & they freaking sold it to someone else! The hold slip was clearly there as my mom had seen. Who does that? Dumb workers....and they tried to convince my mom, who was picking it up for me to get another flavor. No, thank you...you don't deserve our money. Never going here for anything...poor customer service. read more

I really liked their cakes until I found a hair in it. That was absolutely disgusting. I really wish I took a picture of it. Also their brownies don't taste like brownies I don't know why. Will not be returning read more

Filipino''s are awesome, and so is this bakery. One of the cutest, sweetest gals I've ever met is also Filipino and she happened to get me a Bday cake for my Bday one time. This also happened to be THE BEST CHOCOLATE CAKE I'VE EVER HAD--SO TONIGHT I had a slice of chocolate cake that my friend got for me. I just don't know if I'd ever see her again. Filipino's are wonderful people, and this is a wonderful bakery. read more

They are NOT about customer service and the customer is always right! A co-worker went to get our work team a cake roll and wanted a small message written on it. They would NOT put it on because it would "ruin" the look of the cake. It didn't matter to us but even the Supervisor refused! What kind of business does this? I will NEVER go there! Pathetic! read more

I love the halo I always ordered it during my break time in Seafood City Vallejo. So we came here in Concord to order it the service is very bad the gay young man serves us he don't even give us a napkin so untidy I asked an extra spoon he just pick up by his hand no napkin. Unfriendly...very bad place. read more

Service is bad. disrespectful employees. Came here on a friday morning (6/30) and was disrespected by the girl on the counter. not going into details i hope she gets fired. read more

Attentive crew and so many variety of pasries to choose from, very tasty.

Wow . So my wife and i went here on New Years eve to pick up a cake .The cashier wearing a gray sweater with too much gel in his hair talks to his employees in such a belittling manner calling them tanga . I am filipino so i understood every word he said. I believe he may be the supervisor or something cause he is the only one who was not in a red uniform. He has no sense of customer service at all. When he handed me the cake i purchased he made no eye contact or no thank you at all. Very poor customer service and very unprofessional. I manage a pretty big dealership and this is no way to treat your employees. Hopefully management takes this review seriously and take action towards this individual. The young man with glasses was very welcoming and didn't deserved to be talked to like that. read more

THIS REVIEW IS OF THE 'UBE OVERLOAD' CAKE FROM THE BAKERY. HOLY COW! YUMMY FACTOR OFF THE CHARTS... BUT!... if you do not get a fresh one, the taste is not good. you can tell a fresh one by the deep rich purple color and the top of the cake will not be cracked.. which is a sign its drying out. Also you the cream dollops on the top will be secure and not dry looking. This cake is best served just a bit on the cool side so keep in fridge covered from fridge smells all the time until about 15 mins prior to eating... be sure to have plenty of cold milk on hand. Large Ube overload has NO coconut which is the one i want. I do not want the one with coconut - this over kills the flavor in my opinion. cost $19.95 CALL IN ADVANCE BECAUSE IN THE AFTERNOON THEY TEND TO SELL OUT AND ON WEEKENDS/HOLIDAYS ESPECIALLY. THEY WILL HOLD ONE FOR YOU. HAVE THEM CHECK TO BE SURE THEY ARE HOLDING A FRESH CAKE THAT WAS DELIVERED TO THEM FROM THEIR MAIN BAKERY TODAY!. read more

The food serving is getting smaller, and the taste is bland.

I'm not a fan of Ube or anything Ube for that matter. When I was a kid, each year when me, my sisters and cousins have a birthday, we would take our finger and scrape the side of the cake to check if it's purple or chocolate. If we saw purple, sheer disappointment and that's why I don't like Ube. Anyways, came to this red ribbon to get a cake for in laws anniversary. I was hoping they would have the coffee crunch cake (which I highly recommend) but they ran out so had to choose another type of cake. From what was available, there was chocolate mousse, mango cake, and Ube cake. Ube is out of the question. We asked about the mango and the young lady behind the counter was very honest with us and said it was not that great so asked her about the other cakes and said the chocolate mousse was good. I appreciate her honesty and she was also nice enough to provide us the days when the coffee crunch cake would be delivered during the week. The chocolate mousse cake was good, it was light and airy, not overly sweet. Hope next time the coffee crunch cake is available. read more

Red Ribbon Bakeshop - Toffee crunch cake - Bakeries Near Me - Concord, California

Went to Red Ribbon this morning to get some goodies for the weekend. Imelda O. made sure I got the freshest products for the weekend. The employees there really make the difference. Keep up the good work. read more

Red Ribbon has been a favorite of mine growing up and today it was just not the greatest day of my Red Ribbon life. I found a disgusting human hair inside the Ube Roll cake. I just hope that my family and friends won't get sick from eating this cake today. I don't know if I still have the stomach eating these products and recommend it to family and friends. read more

Red Ribbon Bakeshop - Omg!!! I found a human hair inside the Ube Roll that I bought earlier today and its so DISGUSTING!!! - Bakeries Near Me - Concord, California

See all

this review is for their halo-halo. there are at least 4 other places that sells halo-halo within 100 ft of each other. this place takes at least 5 mins to make a halo-halo with no other customers in line. they are the only place I've known (and I've been to a few places in the bay area :-) that puts butter cream instead of real ice cream in their halo-halo (being a bakery, this saves them money). the worker there said the owner loves butter cream in the halo-halo so no choice for the customer. nice to know the owner is 'always' right. also they don't put any coconut slivers and ube in the drink. the flavor/taste is fairly bland (for those who don't like sweet halo-halo, this could be a plus). so, unless they changed that, don't buy their halo halo. read more

This place is interesting to say the least. The staff are friendly but today games were in order. When I asked questions about the guest WiFi after ordering food I was told by the someone named Becca who appeared to be in a position of management that She didn't know what the passcode to the Guest WiFi. She proceeded to lie to me about employees not having access to that information and that they are not allowed to use their phones and this after I watched her on her smartphone on social media browsing for at least 30 mins in front of me all while chatting with other employees and staff from nearby businesses. I reminded her that I was just there last week and a different employee put the code into My phone for me and allowed me access into the Guest WiFi. She told me that she didn't know how that happened and only the Owner of the business who is never present knew the code. I knew she was lying to me and to think that she would lie over something so petty leads me to be concerned about the food. I didn't eat the food based upon this experience and so I will not be coming back here either. The food is very greasy and even if I was starving I will not Trust it again. The people in charge are questionable on simple things such as WiFi imagine what happens in that kitchen. If something food wise fell on to the ground I don't trust that it would make it into the garbage can and yes if someone will not be honest about simple things why would they be honest about major things. I know of another location that caters to these chains thatwas shut down for health code violations and with dishonest people in charge this will only continue. read more

Im from carson city and came to bay area to visit my friends and relatives and we happen to stop by this red ribbon bakeshop in seafood city in concord. We bought a mocha roll cake for my bday and was so disappointed the cake that the girl with long hair and eyeglasses sold to us was hard as a sour dough bread!!!! Its the worst bday cake ever! Never experience such horrible service. They should not sell cakes or anything like that, thats been there like forever! I will never recommend this bakeshop!!! read more

We ordered a photocake from this bakeshop for our daughters 1st birthday and it was fantastic. Everyone really enjoyed the cake. They liked it so much that they were eating all the cake around the photo, lol! The photo is edible but it was so pretty that no one wanted to mess it up, lol! This custom made mango cake was so awesome. It was nice, light, fluffy, pretty and it wasn't too sweet. Awesome cake design and it was all better then expected... read more

Saw an employee digging in his ear. Same employee grabbed a styrofoam plate with his unwashed hands with no gloves to put food in for another customer. Do not eat here unless you like waxy food. Was about to order, but family got turned off. read more

The customer service when returning food that is stale at Red Ribbon sucks. The roll that I bought today was crumbling and was very dry. I returned it and the lady manager and the two cashiers were very unfriendly and less accommodating. They made me feel guilty by returning the bread. I showed them part of the crumbled bread and they gave me suspicious look. My husband and I buy stuff there, but with these type of ugly service, I will think twice of coming there. I was very disappointed:( read more

Should be No star this place should close down service sucks very unfriendly cashiers kitchen close at 7pm but the restaurant close at 8pm serving very little food not the best and if you asked for little extra noodle in the palabok they want to charge because they weigh and measures the amount of noodles per order now as for Halo-Halo if you asked for little extra drop of milk they want to charge get this .55 cents in which you can buy a can for .79 cents no wonder this place never have lines of customers that's why no wonder JOLLY BEE and CHOW KING have lines customer will wait for good friendly service in which both restaurants have not Red Ribbon the only reason I go there is the Ensemada but not anymore its not even the cost its the principle of giving good customer service read more