We recently moved and needed a washer and dryer. Huge selection but we ended up with an LG pair as…read morerecommended by Jordan. They arrived a few days later and I have happily discovered that they are super energy efficient and I love the smart technology (I can control them from my phone!) There are AI options for wash and dry and overall, my clothes are cleaner and in far less time than my previous washers/dryers! They are large enough inside to wash bedding but they are not large in the outside! There are also steam cleaning options but I haven't tried these yet. Also, I saved the best for last, a special shout out to Jeff K! Somehow the subject of beds came up...we had no idea the DeWaard & Bode even sold beds! Jeff told us about his personal experience and somehow, got my husband and I to lay down and try out some beds.. we are so glad we did! Our new bed has been life changing! We haven't slept this well in years and did I mention price?! Very reasonable! Our new bed has cooling features and fantastic lumbar support. Of course the e had to get new pillows, it's a whole new world! The pillows are designed to your sleep style and some other factors..Jeff can definitely tell you how a bed can change your life! We are thrilled with our purchases. Thanks so much Jeff, Jordan and DeWaard & Bode team!!!

I have purchased all my appliances at DeWaard & Bode. The washer we purchased makes huge banging…read moresounds and we had someone come to check it out and he basically said don't put very many clothes in it. It will do it no matter how many clothes, even one piece of clothing. We did have a refrigerator also quit on us, but thank goodness, it was still on warranty. We purchased a freezer from them and have had nothing but trouble. It broke down a year after we bought it (unfortunately, 1 year warranty). We purchased equipment to hopefully fix it, but it broke down again and we lost food. DeWaard & Bode have been no help at all. Basically, we are on our own. It seems like they should stand behind their product, or DON'T sell it! One salesman told us they do have problems with that company's products. Hmmm....would have been good to know. We purchased a fan, per the freezer company, Galanz. While we were on vacation, we were informed by our house sitters, it died again. Lost all food for the third time. I'm thinking Costco next time?

We bought a built-in large refrigerator from Ferguson in Burlington 5 years ago. Very expensive to…read morebuy. This refrigerator was delivered and installed by Ferguson. This refrigerator recently died and we have bought a replacement elsewhere. On removing the refrigerator, it was discovered that the required anchor anti-tip bolts were never attached! And the installers also broke a back foot! As this refrigerator was top heavy, these anchor bolts are required for safety reasons! And probably the lack of anchoring might have shorted the lifespan of this refrigerator as it began to sit uneven and felt more wobbly over time. It is our suggestion that Ferguson contact all owners that have purchased built-in appliances that require anchor bolts and have them inspected. They can fall over causing severe damage, and could hurt someone. And finally, if we had to design our kitchen over again, we would never do built-in appliances ever again. They look good. But, they are not worth it!

We arrived with an unusual part for a hot/cold hose bib in the back yard. Odd threads that nobody…read morein town was able to pinpoint. Then came Phil. This guy knows what he's talking about. Although he'd never seen one before he called around to the manufacturer of the product and said "wait a minute, says I have one available". Got off the phone and walked to where they may have been located and found 4. I bought 2 so that I'd have a back up. I highly recommend these guys, they not only had my part but if not they were determined to find it and order if possible. This is not a final destination point after all else fails. This is a beginning to an end. It's here if you can't find it then move on. But as unusual as this part was I'll bet they find yours!! Thanks Phil and others for your tremendous service!!

I am writing this review a little late, so things may have changed at the store, but here goes:…read moreA friend of mine lands in the hospital in Burlington. Serious, serious situation. Audio books are all he can do to help distract. I go to T-mobile to find a wired phone to headphones adapter for him. They don't have it but they say to try Best Buy down the street. (Cool on you, T-Mobile). I go to Best Buy. Cashier says she sees 3 on inventory, takes me to shelf=nothing. She calls manager. He shows up. I tell him story of what I need and why, and WHOA.... They start digging. Manager on computer, cashier in the under-counter storage areas. Cashier empties the storages=no luck. Manager finds that the adapters are discontinued but he thinks they never left the store. The next thing I know they have dragged out this big cardboard box and both of them are digging through it item by item. And from somewhere in that box they find 3 phone-to-wired headphone adapters. I bought all 3. Now there were many times that they could have given up and I would have understood and held no grudge at all, but they didn't. I was stressed out at the time so I didn't get names like I should have, but they were amazing and it meant so much to my friend. You two have my thanks. I will say that when it was time for the purchase of a large order of PCs for a local business, they followed my recommendation and bought them from Best Buy in Burlington.

Didn't let me know they couldn't uphold my iPhone repair appointment and I drove 45 minutes to get…read moreit done when the man told me he's injured he was a complete jerk about it and didn't want to hear when I tried to tell him I received no calls or messages and he could have just canceled it on his end.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

The technician seemed knowledgeable and the repair was completed quickly. However, just days after…read morethe repair, the machine broke down again. Unfortunately cannot recommend them.

We purchased a dishwasher and a refrigeraor/freezer . We never received the top parts of the…read morefridge and no explanations. The dishwasher was and is a nightmare! It has leaked and had other problems since day 1! They came out and stated they fixed it several times and it continues to leak. Then they said tge warranted time was up and that we would get a refund. We tried to contact them about a refund and of course they never responded. Each time we make contact they say they will get it resolved...but here we sit. We will NEVER PURCHASE APPLIANCES HERE AGAIN. We are in the market for new appliances and always try to buy local, but when we are met with dishonesty, poor quality, and no follow-through we can no longer do this. Please do not purchase at this business as you will never receive service or follow up. They just do not care.

sales superb, rick addressed all my concerns, delivery guys contacted me they day of delivery…read morewith a estimated time and they were very close to it. Only negative thing to say about the whole transaction is - you guys need to schedule a day or two out? I had to take the entire day off, i could have used a 1/2 day if you had a schedule? pretty pleased, will do biz with again VS big box store A+

I was out of town and placed an order online. For convenience I opted to have the order shipped to…read moremy home. I had an estimated delivery time of two days for the full order minus one extension cord that would be delayed. After paying an ungodly amount for shipping I waited. After two days part of my order showed up. I texted the help line to find out where the rest was. As with all farmed out support lines they were no help at all. I waited until the next day to call the store directly only to them find out that they said *I* was supposed to call them to have lumber delivered and on top of that there's no estimated time for the delivery I have to make myself available the whole day. NO WHERE and at no time was I told to call the store directly during my online purchase. I'm still waiting on my lumber, hopefully, it'll be here tomorrow. I will *never* order from here again.

Service was excellent, staff very friendly and helpful. Found everything we were looking for plus…read moremore.

This is my 15th year of doing business with "Appliance and More Connection". The reason why I keep…read morecoming back is Salespeople like Ramiro. He asks questions, he listens, he's friendly, has experience and therefore knowledge of product, and the background of each company and how they stack up in the market. I recommend them to a lot of people and our salesperson Ramiro made a purchasing decision today so much easier.

I bought a dryer from this company so long ago I can't remember. It broke, and I told them the…read moresymptoms and was able to fix it for 15 bucks. These folks are pure gold, in my opinion. Shop local!