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    Riverside Nissan

    3.5 (356 reviews)
    Open 9:00 am - 8:00 pm
    Updated 3 months ago

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    Services - Riverside Nissan

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    8 More Services

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Riverside Nissan Photos

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    Recommended Reviews - Riverside Nissan

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    Reviews With Photos

    Mohamad H.

    They have the best service at riverside Nissan and best manager Marcos he help me with the car service from the beginning to the end and they wash my car and if you want to get new car see saleswoman my friend Luna and her boss .

    Congratulations to my daughter for the new Nissan Kicks car!
    Miles R.

    Thank You Riverside Nissan! We wanted to take a moment to thank you for an outstanding car-buying experience! You exceeded our expectations, and the trip from Temecula was well worth it. Our friends recommended your dealership, and we couldn't be more pleased with the service we received. A special shoutout to Assistant Manager Cesar Arceo for going above and beyond to find the perfect car for my daughter, and to Joshua, the amazing young salesman, for delivering it so promptly. You both made the process so easy and stress-free! We'll definitely be spreading the word about your exceptional customer service and fantastic buying experience. You guys are the best! With appreciation, Miles Rheaume

    My ignored email

    Avoid Riverside Nissan - Deceptive Practices & Horrible Customer Service I'm absolutely done with Riverside Nissan's service department. If you care about honesty, transparency, and basic customer service, then avoid this dealership at all costs. On February 8, 2025, I brought my 2022 Nissan Altima in for its 30,000-mile service. I received a $50 off coupon in the mail, labeled for "major service." Nowhere on this coupon did it state that it was only valid if I purchased every single service recommended--the only instruction was to consult a service advisor. I did exactly that, and after carefully selecting the necessary services (oil change & transmission service totaling $429.90), I was denied the discount by Esteban Leyva. He claimed I needed to purchase all the recommended services for it to apply. Nowhere was this stated on the coupon. Frustrated by this bait-and-switch tactic, I reached out to Service Manager Fernando Alcaraz via email on February 9, 2025, asking for an explanation. Four days later, I have received no response. No apology. No clarification. Absolutely nothing. That alone speaks volumes about how this dealership views its customers. But here's what really sent me over the edge. After all that arguing with Esteban about the $50 coupon, I checked Riverside Nissan's own website, and guess what I found? A "Build Your Own Coupon" offer, stating that any service purchase between $400-$599 qualifies for a $50 discount. My total was $429.90--meaning I was 100% eligible for this discount. Yet, Esteban conveniently failed to mention it, effectively overcharging me. At this point, this isn't just a mistake--it's dishonest business practice. Customers should not have to fight to use valid coupons or be subjected to deception when bringing their vehicles in for service. I tried to resolve this professionally through the service manager, but since I've been ignored, corporate may be my only option. If this is how Riverside Nissan operates--ignoring complaints, misleading customers, and refusing to honor their own promotions--then I strongly advise anyone reading this to take their business elsewhere. There are plenty of dealerships that will actually respect their customers, honor their word, and not try to scam you over a measly $50. I will be attaching screenshots of my email to the service manager (which was ignored) and proof of the coupon from their website to show exactly how deceptive this dealership is.

    excellent service from beginning to end definitely I recommend you riverside Nissan and I recommend you the sales rep. ROCENDO VILLAGOMEZ. and his manager CESAR ALCERO.. they will work with you hard to make your buy easy and happy thank you riverside nissan forget the competition gobwith the 2025 frontier pro x4

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    2 years ago

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    2 years ago

    David Duarte was great...professional, personable service...worked hard to get us out car!...thank you David!

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    3 years ago

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    5 years ago

    Owner tells me to contact him, I send him an email to the email Address he posted in his comment and never replied to me.

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    Page 2 of 9

    Riverside Nissan Reviews in Other Languages

    Ask the Community - Riverside Nissan

    Review Highlights - Riverside Nissan

    My friend and I first time in here at Nissan riverside, we got greeted by a real friendly sales man "Irvin solis".

    Mentioned in 13 reviews

    Read more highlights

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    Prestige Automotive

    Prestige Automotive

    4.8
    (105 reviews)

    Excellent car care and service. The car's color looks much brighter than before. The staff…read more worked very carefully and delivered the car on time. The quality of service is really satisfactory.

    My son's vehicle had a check engine light on, and we were informed that the diagnostic fee would be…read more$137.00, which would be applied toward the repair order if repairs were approved. We agreed to proceed. However, compared to Walters Mercedes-Benz of Riverside, which frequently offers complimentary diagnostic coupons and service promotions, the overall value was not as attractive. I am not certain whether this shop uses genuine Mercedes-Benz OEM parts. In my opinion, aftermarket parts or parts represented as "OEM equivalent" do not match the quality and reliability of genuine Mercedes-Benz dealership parts. I recommend that customers verify exactly what parts are being installed and compare pricing with the dealership before authorizing repairs. The biggest issue that caused this shop to lose my business involved my son's vehicle being diagnosed by Jojo as having flood damage. We filed an insurance claim, and after speaking with the insurance adjuster, I learned that a request had been made for the insurance company to send payment directly to the shop. Because the vehicle was fully paid off, I expected any insurance payment arrangements to be discussed with me first. I was upset because I never authorized direct payment to the shop. After arranging for the insurance payment to be sent directly to me instead, I later contacted Anita regarding repairs to my vehicle. The repair quote I received was significantly higher than I expected, which caused me concern about the overall cost of the repairs. Another issue that negatively affected my experience was a comment Anita made to me: "You are lucky you got part of the adjuster money; you would have gotten NOTHING elsewhere lol." I found that statement unprofessional, inappropriate, and disrespectful. Overall, I strongly encourage customers to compare repair estimates directly with the dealership before authorizing work. In my experience, independent shops are not always less expensive than dealerships. While some shops advertise lower hourly labor rates, the final estimate may increase through additional labor hours or other charges. Customers should also consider transportation costs. Unlike Walters Mercedes-Benz, which provided transportation assistance and a loaner vehicle, Prestige Automotive did not offer me a ride, rideshare service, or a loaner vehicle. As a result, customers may need to pay for rental vehicles or arrange their own transportation, which can significantly increase the overall cost and inconvenience of the repair. You will end up paying more than a dealership for less quality than a dealership . Based on my experience, careful comparison shopping is essential before deciding where to service your vehicle.

    King of Hybrid & EV Auto Repair

    King of Hybrid & EV Auto Repair

    4.9
    (83 reviews)

    I had such a great experience with King of Hybrid Auto Repair and I honestly can't recommend them…read moreenough. Their knowledge and attention to detail really stood out to me. In some ways, I feel like the quality of work was even better than what I've experienced at a Tesla service center. They fixed the AC blower motor on my 2017 Tesla Model S and it made a huge difference right away. Everything was done efficiently and professionally, and they kept me informed the entire time. I also really appreciated that they use OEM Tesla parts because it gave me peace of mind knowing the repair was done the right way. What I loved most was how transparent they are. They use a system that texts you updates and actually shows you the parts that need attention, so you can see exactly what's going on with your car. It made me feel comfortable and confident that they were being honest and not trying to get over on me. On top of that, they took the time to provide me with a maintenance plan so I can keep my car in the best shape possible. That meant a lot because it shows they really care about helping you take care of your vehicle long term. If you have a Tesla or hybrid, I definitely recommend going to King of Hybrid Auto Repair. They do quality work and really take care of their customers.

    Amazing, professional, extremely knowledgeable and trustworthy! Diagnosed starting issues and a…read morecritical repair that was needed.

    Riverside Nissan - car_dealers - Updated July 2026

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